I rarely leave negative reviews, but I feel obligated to share my experience with Maximillian…read moreMotorsports.
Maximillian Motorsports was recommended to me by Auto Tech Services out of Rochester. Unfortunately, due to the experience I had here, I will no longer be bringing my vehicles to either business ever again.
I brought my 2013 BMW 328i to them with a check engine light, but the vehicle was still running and drivable. Their own initial notes stated that though it had a rough idle, the car drove okay. After a two week wait and based on their diagnosis, I approved a major Valvetronic repair totaling several thousand dollars because I trusted their professional recommendation that it would resolve the issue.
After the repair, the vehicle was in significantly worse condition and would no longer maintain idle properly. I raised my concerns and was eventually contacted directly by the owner, Max, who told me the car had been personally test driven, was in better condition than when I brought it in, and was drivable, although it still had a rough idle and needed additional work.
Based on those assurances, I paid the remaining balance and picked the vehicle up.
After a sketchy drive home the car home, it would no longer stay running at all.
I understand older European vehicles can have multiple underlying issues, and I was never expecting perfection. My frustration comes from paying thousands of dollars (6000 total) for a repair that ultimately left the vehicle in worse condition than when it arrived.
Communication throughout the process was poor and inconsistent, and expectations were not clearly communicated. Even the owner, Max himself, acknowledged directly to me that the business needed to improve its communication and standards.
I attempted multiple times to resolve this professionally before posting this review.
I would strongly encourage anyone considering major repairs here to make sure they fully understand the risks, possible outcomes, and financial implications before approving expensive work through Maximillian Motorsports.