Was visiting from out of town and my battery died. Stopped at NAPA and they installed the battery…read morefor no charge. He also found a loose wire and replaced it. Thanks for the great service.

Five star on-beach towing help, they will arrive quickly and make sure you get safely off the beach…read morenot just unstuck. Fun day at the beach then got stuck, Becks was recommended by locals and we absolutely recommend if you need any towing help in Ocean's Shores

Mr. Beck, you are my rescuing angel today! Thank you. Thank you for your kindness, helping a…read morestranger, and for your generosity. In a world where few people show random acts of kindness, you are an example! It is honestly my privilege to tell the world of your goodness!!! You won't go wrong using Beck's towing, great human being!!!

I took my boat trailer in to have the bearings re-packed and brakes checked (Surge/Drum) around the…read more4th of July weekend. I called around Ocean Shores but all the auto places shyed away. I called this place as a "last resort" before checking in Aberdeen or Hoquiam (long drive from Ocean Shores where I was). Not only did they get me in right away, but they had 5 star customer service. From the time I got in to the time I picked up, I was very impressed!

Helped with recommendation... thank you! Your guidance made our emergency issues less stressfulread more

This Cut Rate is unlike any other. Not only are the staff always willing to answer my constant…read morebarrage of easily googlable questions, but on numerous occasions they have gone out of their way to ensure quality service. My car breaks down weekly. I've rolled (literally coasting) with a broken belt into their parking lot, frantic on my way to work with no money on me and they took care of me. I've never left there unsatisfied in any way. One time my tensioner pulley just came off driving down the road, the replacement was 45$. They were just as confused as me as to why a pulley was so expensive and just straight cut the price down considerably. This review is long over due because it's messed up to see a 1 star review every time I google these dudes. I get 5 star treatment every single time I go there and I know you will too.

A while back my work van transmission gave up. I ordered one from Cut Rate Auto Parts. I moved to…read morethe Olympia area in 1988 and have been buying auto parts mostly from Cut Rate. I live in Shelton now, so I ordered one from their Shelton store. They quoted me a price then later added $300 for shipping from Transmission Exchange in Portland. That included getting my core down to Portland. I just let that go. The transmission immediately started whining. I drove it less than 100 miles. I talked to Matt, the store manager. He talked to Transmission Exchange but they kind of balked at replacing it. Matt eventually had me deal directly with Transmission Exchange. That wasn't really a bad thing except they still made it a bit difficult to get a replacement. The fact it was whining wasn't enough for them. They asked me to crawl under and drain some transmission fluid. I confirmed that it had shavings in it. I felt that I didn't get any support from the business where I purchased the product. It seems to me they should stand behind what they sell and help me get an adequate replacement. Transmission Exchange finally gave the okay, to return the transmission but added another $300 charge for shipping. Cut Rate had me pay that. My thinking is that a business should stand behind a product they sell. I didn't buy it from Transmission Exchange. I bought it from Cut Rate Auto Parts, and it was defective. Not their fault.........but not my fault. They sold the defective product, gave minimal support and then charged me for shipping again. My ultimate costs were more than the shipping. I had to pay the labor for the mechanic to remove and replace it again. The mechanic said it would be risky to try to clean the lines and transmission cooler out because of the shavings. So, I bought new lines and cooler. Turns out the radiator has a cooler built in, so I had to buy a new radiator. Add a few gallons of transmission fluid and the cost was quite high. I do understand the last costs were on me. If a starter doesn't work, I have to either remove it or pay someone to. But when it is determined it is bad the place that sold it replaces it and doesn't charge me for shipping. A bad experience. The counter guys are great, knowledgeable, and helpful. But that is when I was buying stuff. It seems like the management turns against you when there is a problem. Zero stars for that.

A mixed review for me. Good: Everyone was nice…read more Not so Good: 1. It took 3 months for me to finally call them to see how my string trimmer service was coming along. They didn't know and eventually called me back to tell me it was ready. 2. It took so long to return; the string-trimming season was over. So I brought it home and put it in my garage. I pulled it out and tried to start it this spring, and it only ran off the choke. 3. The primer pump wasn't getting any gas when the unit was level (it would when I tipped it up). I took it apart and found the fuel line was kinked and had a hole in it. I replaced it. 4. Primer was pumping air into the tank? I eventually figured out Harbor reversed the primer flow lines, and after replacing the line (it seems like they should have done this), I reversed the incorrectly installed fuel lines. 5. I replaced the spark plug, another thing Harbor should have done when it was serviced. I won't be using Harbor again.

Good customer service. Friendly employees…read more Good selection They'll steal in the right direction

What a scam! They call in no no for a reason. Flat tire nobody ever showed up. They said if we…read morecancel it would be 50 to 100% charge. They had cc info and the charge was pending. They wanted us to cancel but no no way! Scam scam scam! Hang up if they answer and you cant understand them.

The service was fast and affordable, I was impressed with the friendly service and was shocked with…read morehow much time it saved me when calling them. They responded in a former manor. Definitely the guys to call!

He will take pictures of your car in the ditch and post it to his facebook page so that the…read morecommunity can ridicule and shame the driver. He doesn't get permission and he thinks it's ok. Also he berated me publicly for calling out his bad online behavior. Just a very unprofessional business practice.

We were SUPER stuck and Avalon SAVED the day... thank y'all for saving us! We didn't understand the…read moreOcean Shores ground but Avalon saved us!

Some workers try to do their best, but I've heard from a trusted friend that an older worker,…read morebelieved to be named Phil, is disrespectful and mishandles vehicles. The boss is unprofessional, puts money over honesty, and breaks promises. Communication is poor, and employees are treated disrespectfully. I wouldn't trust this company with your vehicle.

After spending 5 hours at the emergency clinic and finally heading to the parking lot to go home,…read moremy husband and I discovered the keys had been locked in our vehicle. I called AAA but our credit cards were locked in the vehicle so AAA wouldn't help, even though I've been a long term customer off and on for YEARS. I looked up local towing and found Satsop 24 Hour Towing was 9 minutes away. Evan, my living angel of the day, answered the call immediately. He made it to us and unlocked our doors within minutes and the price was more than fair. Thank you so very much Evan and Satsop 24 Hour Towing for saving what was already a horrible day! - Zoey & Zephreum (my other living angel!)