I brought my car in today and had 3 codes and 2 part numbers for transmission sensors that were…read morechanged to give to Lee. I also had a text message from a master mechanic that stated what the problem possibly was. The owner, Lee, didn't want to hear anything from me when I dropped the car off. I tried to tell him that it was probably the TCM (all internal transmission work). After he called me to come get my car (approx 40 mins) I asked him how much it would be to fix the problem. He stated he does not do anything to do with internal transmission work? Why take the car when that's the problem? If he had listened to me in the first place I would have not had to pay $100 for him to tell me what I all ready knew. They are quick to shut you up and steal your money for nothing! The Only Thing That Changed by Me Going there is My Wallet is $100 bucks lighter. I hope people read this and beware!!!!

I was very happy with the work & prices on my two recent visits. Was disappointed they left my car…read moreunlocked each time. Owner, Ahmed, said to ask them to lock it on next visit; the parking lot's fenced w/security cameras. I shouldn't need to ask.

Once again Townline did an amazing job repairing my Ford Escape! The estimate was honest, the job…read morewas immaculate, and they delivered my car to me. Couldn't ask for nicer people. Thanks guys. Sally

Just picked up my car. Eric gave the appraisal. Heck of a…read morenice guy. Estimate was fair. Paperwork was drawn up quickly and it it matched the final price within maybe a dollar or two one way or another. Mike did the work. Spot on, A+ job. It was done exactly when they said. Easy Peasy. I was thrilled, thrilled, THRILLED with the final product. Couldn't ask for more. I am now a customer for life. Thank you.

Extremely knowledgeable, practical automotive advice. Friendly service. Once, Roy even stayed after…read morehours to match my schedule.

Charged me $120 for an oil change. Went there a second time to resolve an issue caused by the…read morefirst time I took my car there and I was dumb enough to let the guy make an axle rod adjustment. My car has been shaking when I drive ever since. Dude's a scumbag, don't ever take your car there.

New to the area…read more When check engine light came on, I brought it to Felix's, which is up the road, from us and open 7 days a week. They admitted they did not have equipment to work on thermostat for Chevy Cruze. Though, I had a very reasonably priced oil change and I appreciated their being up front, just seems odd, they could not work on a Cruze. Wound up taking car to former mechanic in West Hartford.

Not a good place to take your car. I was charge $96 for nothing. My passenger side front window…read morecouldn't go down and I drop my car off for a diagnostic and possible fixing. After a few hours I got a call from one of the mechanic saying; his exact words " 1. My driver side power window switch was no good, 2. He has to fix the switch first before he can tell if there's going to be another problem ". What? I thought you diagnosed a car as a mechanic and recommend what need to be fix. Long story short it wasn't my driver side power window switch, it was my front passenger side window motor that needed to be replaced. He lie to me. Now! don't get me wrong I believe the owner is a good and honest person, but as you know some employees will always steal. I have attached a pic of what needed to be changed.

We brought our vehicle to People's Auto for a couple issues before taking a long road trip, one of…read morewhich was a spongy brake pedal. The mechanics bled the brake system, and it felt somewhat better, so we assumed the issue was fixed and went on our way. This vehicle was new to us at the time, so we weren't sure what the brakes should normally feel like. During the trip we noticed pulsating when braking, so when we got home we brought it to another local shop closer to our home to change the pads and rotors. We were then informed that the rotors needed to be changed as expected, and also that our caloper bolts were loose and that some washers were missing, to the point where brake fluid was squirting out all over 1 of the wheels. This definitely should have been caught by People's Auto when they were diagnosing the issue of the spongy brake pedal. Since they did not fix the issue the money we paid them was a waste, and we had to pay another shop to fix the same issue. Due to their location it was not convenient for us to return to People's Auto to try to have them resolve the issue, but even if we did the wait time for our initial appointment was 2 weeks.

I was at wits and wallets end when I came accross People's Auto…read more The 1999 Jetta I bought in college has had some problems over the years. The worst of it was when I first got the car. At one point it would randomly turn off, and not turn back on for a couple of minutes. Sometimes it just wouldn't start. The engine started to become shakey and hesitant. I tried a variety of shops; some would get it running for a little while, but the problems would return. They all charged a lot, and did very little. After the VW dealer wanted hundreds just for the parts to replace my oil tray (not including oil, oil change, labor or 'glue') I started really digging in to find speciality VW shops. Arriving at People's auto, I was skeptic to say the least. The garage is in the woods (fairly inconvenient) and may lack 'curb appeal'. My hesitation flew out the window when I started to describe some of my problems. "Oh, I know exactly waht that is" was the response (as opposed to the blank stares I had been growing used to in mechanics) turns out, it was just an adjustment to my 02 sensor, and new spark plugs. He replaced the oil tray, gave me a tune up and a once over, all for less than buying the tray at the VW dealership. I picked up the car the next day, and it was running better than the day I bought it. I went to people's auto for the better part of a year every time my car had a slight problem, or needed an oil change (after going there, my car had very few problems... excpet the ones that were clearly my fault). They guys are funny, friendly, fair and most importantly they know what they're doing. While I'm happy at Luis Lein's in somerville... I still day dream about dropping off my car at People's Auto, knowing it would get a once over to prevent future problems. I thought about knocking off a star for the location. I almost got killed by a speeding truck the last time I was there... but honestly, if this place operated at their prices any closer to hartford, I never would have been able to get an appointment.

A neighbor recommended Franc Motors to me in 2018. The owner, Rich, is very knowledgeable on…read morecars-trucks-RV's and communicated to me in layman's terms what I needed to get fixed. I was in the market to buy my first pickup truck a few years ago and had them inspect 3 trucks at approximately $135 each before I spent a good chunk of money on a new truck. The results were great because they found some potentially serious issues with the first two trucks which they inspected and finally the third truck passed their rigorous inspection -So far I've had ZERO problems with the Ram 1500 I purchased from a dealer up in Springfield Mass. Thank you again for your work & dedication! I've also used his company for rust protection on the undercarriage of my truck as well. Everything was done in a timely manner. They also provided transportation to my home the morning I dropped off my truck too! Great place to do business with! John

We've been using Franc Motors for just about all our vehicle maintenance needs or issues (unless…read moreit's a newer vehicle that's under warranty, then it goes to the dealer) for just about 17 years and have absolutely no issues with integrity, trust, or cost. Everyone from the owner, to the mechanics, to the office staff have been nothing but helpful, kind, and courteous. They are ALWAYS able to squeeze us in if we have an emergency-type of issue with one of our vehicles. They explain everything in detail (from the work that they are going to perform, to the work that may need to be done, right down to the detailed cost). On the rare occasion that they fix something, and needs to be reworked for whatever reason, they, once again, are more than willing to correct it without question. I don't know what took me this long to write a review for Franc Motors! Our family highly recommends them.

My husband brought my car to Walt's Brothers to be reconditioned yesterday I…read morewas thrilled! It look brand new (it's a 2010 Infinity) Justin did the job perfectly! All I can say is that I highly recommend going to Walt's Bros. Thank you, Justin.

I'm sorry Karl L had a bad experience. I have been bringing my cars there for all kinds of service…read morefrom minor to pretty major and I have never had a problem. They are fair and honest. They will tell you the truth even when you don't want to hear it and have never done me wrong. It's hard to trust a mechanic but these guys I trust

Robert was absolutely wonderful Mind you this was using…read moretripple A but he stayed and assisted while I pulled my car apart to get the the wire that snapped to get my keys out of the trunk !! Because they are not insured to take anything apart I was determined to not be stuck w my keys locked into my trunk as the back seats clearly do not pull down Regardless he is a wonderful human being for telling me what to do while he waited to make sure it worked ! Thank you again :)

If you are attending the Brimfield flea market DO NOT park behind the Country Bank and next to…read moreCumberland farms. I was towed from there when there was NO SIGN in several of the spaces. A sign was hammered in right in front of my face AFTER I retrieved my vehicle and paid $250. An absolute scam!!!! You should be ashamed.