This guy is bad news. Expensive, incompetent repairs to the point of being dangerous. Bad,…read morenon-caring attitude.

We came on very short notice because our fuel cover would not open so we couldn't refuel our car…read more They were very accommodating and had no issue with us swinging by to get it looked at. Turns out an essential cable was broken and they got it ordered same day and showed us the temp solution until the part comes in. They helped us get back on the road faster than we could've hoped. Great service.

Brought my mom's Subaru here after our usual mechanic (and the backup mechanic) were booked up for…read moreweeks on end. These guys told me exactly what was wrong with my car, and it wasn't pretty: something with the EVAP system/gas tank, and it would require taking off the rear subframe to get at it. Instead of pushing me to do the repair, they advised me to leave it alone and just drive it into the ground. I appreciated the honesty and straightforwardness, will definitely be back!

They were quick to get my car in, diagnosed and fixed. They found the main problem sending 5…read moredifferent codes to my engine light. Care is running much better! They are quick, professional, nice, and very affordable. Whatever questions I had, he answered and explained. Safe to say I will be returning to them for car care needs. If anyone needs their vehicle repaired, I HIGHLY RECOMMEND these guys. Roy thank you!

I was super happy with the crew at this shop. I've worked in auto mechanics in the past and was a…read moresales manager for a group of NAPA stores a while back. Not only were they responsive and communicative every step of the way, they talked about various options for the very broken car I had towed in. They worked really hard to diagnose the issues (broken control arm, and several other suspension issues), they went to great lengths to find the necessary parts, gave a very reasonable quote, and fixed everything within the promised price. No surprises. Dale was great to talk to, very honest, and knows what he's doing. Real mechanics here, not just parts changers.

Shady. Caught them trying to bill me work they hadn't done. Then they claimed to have done it, and…read moreaccording to the next shop I went to a few days later, clearly hadn't done it or did it wrong. Tried to tell me I needed my AC recharged, I don't. Wanted to charge me $200 to replace a serpentine belt, which I did myself in 5 min with an OEM belt that cost 1/3 less than they would have charged me. If you need a cheap place to get your oil changed, and you can muster the attention to watch them work the whole time on the overhead camera feed to the tv in the waiting room, maybe worth it?

A HUGE shot out to Reliable Auto Center, its owners and their amazing staff. Our truck is an old…read morelady; 1961 Chevrolet Step Van to be exact. This crew here helps keep her safe and entertains all of my crazy questions. What was that noise? Why did it do this? They have been with us on this crazy adventure since day 1 when we bought the truck. They are the absolute best! If you're looking for an honest and attentive place to get your automobile repairs done while knowing up front the cost of the repair; we HIGHLY RECOMMEND Reliable. Thanks for keeping us Cruisin with the coolest ice cream around.

Have been getting my trucks service here for years. The owner and staff have always been helpful…read moreand efficient. The prices for service are fair and the work has always been done professionally.

My husband does a lot of our car work so we didn't have a 'go-to' garage. When I asked my mom…read morewhere she took her car she mentioned that she's been bringing cars to Showroom for many many years. Mom's been happy with their work for years, and now I'm happy with it as well. I had to recently have some work done to my father-in-law's car and it took a little bit of time to get the first appointment in (just under 2 weeks) so that wasn't an issue. We had questions about replacing the coils, should we replace all 8, should we test and only replace the bad ones, could I buy the parts somewhere else if I found them cheaper. They answered every question and talked through the options with me. In the end, we did all the spark plugs and they tested the coils and replaced the single bad one they found. We made another appointment and brought the car back to have the passenger window repaired a few weeks later. We'll definitely continue to bring work here. Megan does all the phone and desk stuff and she's knowledgeable, courteous, and responsive. Thanks for providing great service and great work!

I can't say enough about Showroom Auto, but I will try! Kraig and Bruce are THE NICEST people I've…read moreever met. They are just so pleasant. Add that to dealing with customers, cars, wrecks, other businesses... Nothing gets them down. 'The fear of the unknown' is what keeps people from getting their cars serviced, or from 'checking on that noise'. Do yourselves a favor and go to Showroom if you have any doubts. These folks are going to give it to you straight. And fair.

This place is awesome. We have been using Rose Brothers for years and they have never let us down…read more Very well trained and knowledgeable techs, always willing to help and guide you. My business and entire family trusts the Rose family to always keeping us safe and on the road. I trust no one else to service our vehicles. Thank you Dave Rose for always being there! Glenn Higney President/ CEO Allcom Communication, Inc

I'm new to the area and needed a tire plugged. After reading reviews of the shop online, I gave…read morethem a call and much to my surprise, spoke with the an extremely polite and customer-service oriented person. One who genuinely thanked me for calling and didn't rush me off the phone. He said to call back 45 mins before I was ready to come in and he would make sure my car would get worked on right away. I called back this afternoon and they took me right away. Rob at the front desk was very friendly and the waiting room was very comfortable. As a younger female, autoshops aren't usually the most welcoming places, but this was the best auto-realted shop I have ever been to. They even fixed my tire free of charge and encouraged me to come back if I needed any other work done. Excellent experience. I didn't realize there were still businesses in the world today that ran with genuine hospitality! I highly recommend.

I was in Willimantic on a service call. I noticed cord showing through on my right front tire. The…read moretruck is a 3/4 ton van, 22 years old with 550,000 miles and I am actively looking to replace it. I do 350 miles per day on service calls. I found LANDON Tire 4.5 miles away and called. They quoted two matched used tires at a reasonable price for 16" Light Truck tires. I said how long to put them on and they said 15-20 minutes. I drove down and was directed into the bay. It felt like a pit stop. 4 men two on each side jacked up and removed the tires. The tires were waiting and after they were presented to me for approval they were mounted, balanced and installed. I was on my way to my next call in 20 minutes from entry. Service was FRIENDLY, FAST, PROFESSIONAL. I would buy from this shop any time......Joel P. Kent FBN Security Co LLC Windsor CT.

Great service and knowledge. Was there for about an hour and watch the operation help a number of…read morecustomers that did not have an appointment. Will definitely be going back.

I have been going to Superior Auto for my vehicle repairs for 20 years. I first went there because…read moreit was convenient, I could drop off the car and then walk to the bus to work. I would come back from my shift and it would be waiting for me. Now I no longer work in the area, but I continue to bring my cars there, even though I'm 45 minutes away. I don't trust anyone else with my cars. The total trust was built when I brought my truck in for corroded gas lines. The owner refused to fix it because the entire underneath was completely rotted out. He could have fixed it and made money off it, but refused because the vehicle wasn't safe. I ended up scrapping the vehicle. Another thing I love about them is if you need an oil change, you don't need an appointment, you can stop in and they will drop everything to take care of walk-ins. I HIGHLY recommend this family run business to everyone! Annette Gordon

We were so blessed to have found Superior Auto! We were on vacation from Iowa and our Honda Odyssey…read morestarted driving rough and the engine and several other lights came on. We were headed to Mystic, so we started calling repair shops in the area. After calling several who said they were too busy to get us in, I talked to Warren at Superior Auto. He was kind enough to squeeze us in at 7, hearing of our predicament. They repaired our vehicle in short order, were very kind and personable, and charged us fairly. We even got to pet the dog and hear some great stories! We are back to our vacation and our vehicle is running great!! Thanks so much for your "Superior" service - it's a very appropriate name!