he came out and evaluated my furnace within two hours of contacting him. He was polite, concerned about me spending too much, and very upfront.
By the next morning he gave me an estimate and explained that the age of my furnace probably needed replacing.
His evaluation was similar to a commercial heating company, although much more affordable, and he was more than willing to perform the service that day.
He did the evaluation Monday night and by Tuesday night. I had a new furnace with warranty and my house was warm.
He and his coworker were extremely proficient, efficient, kind and courteous, and they completed the installation.
They hauled out the old furnace, and cleaned up after themselves. I would give 10 stars if able.
(Terry also confirmed that he wasn't able to get replacement parts for my 18yo furnace, from any other suppliers. Plus the fact that my old furnace life expectancy was 15-20 years. ). read more