This was a follow up visit for our preventative maintenance. The team was very professional and…read moredid a great job very quickly. Would recommend Jonle for PM and other HVAC needs

Professional and backs up their work. Had a new ac unit put in last fall. When started up for this…read moresummer there were issues with the unit. Issue was a manufacturer issue and not an install issue. Jonle came out immediately, analyzed the issue. Unit was defective from factory. No questions asked. They replaced the unit with a new one and it runs great. No charge for new unit or labor. Great company to work with. Highly recommend.

Very professional and ethical. Sold me what I needed and no more. Great support team that stands by…read moretheir work and products.

I first wish to commend Reupert HVAC and especially Chris M. For being a reputable business. I had…read moremy furnace serviced by ANOTHER COMPANY (rhymes with Sun Flower) and was told that my heat exchanger "had a breech and was unsafe to use". I was given quotes for a replacement system that seemed to be very high. I got quotes from several other companies that were significantly lower. However the tech from Reupert wanted to re-evaluate the system and the heat exchanger does NOT need to be replaced and Chris made several adjustment to allow the unit to run better. I will now use this company for routine service and for when I do need a replacement Reupert will be getting my business.

Garrett has been fantastic to work with. Genuine guy and a company I know cares about their…read morecustomers. Check out their site and their mission to give back to fantastic causes. Our AC went out last night and I called to leave a voicemail to hopefully get someone out soon. Garrett answered the phone well after hours and made time to get our AC up and running on the weekend to keep us from being trapped in the heat.

Needed to replace Gas furnace in our newly purchased condo. Since AC unit was 15 years old, had…read morethem do a combo deal and replaced both. Price was very good, but their warranty and customer service was well above any I've had with HVAC systems. Would highly recommend for honesty, back office support, and technician service....Excellent company to work with

Baker Heating and Cooling is an outstanding company! Jeremy provided excellent service and went…read moreabove and beyond to make sure everything was taken care of. He was professional, knowledgeable, friendly, and took the time to answer all of my questions. It's clear that Baker Heating and Cooling truly cares about their customers and the quality of their work. I highly recommend them!

Terrific experience. The service technician was excellent. He did a great job repairing my…read morefurnace. A speedy response time from my initial request. And their prices are very fair. Our previous HVAC guy had retired so we had to find a new one. Our neighbors recommended Baker. I'm very glad they did.

Hands down the best HVAC / Plumbing company in Cincinnati. They have serviced my heating system and…read morerepaired my plumbing for decades.Always prompt service, honest and fair pricing. They did all the new HVAC work on an addition.

This is customer service. Placed an online request and Gary called back. After talking a bit, he…read moresuggested calling Duke Energy because it sounded like it was their problem. He said Osterwisch could make a service call, tell us to call Duke, and would have to charge us for the visit. Great advice. I hung up and called Duke. They responded quickly, the line was fixed, and it was no charge! BTW, I reached out to another electrician first who was coming out to check and diagnose the issue. Called them back and canceled!

I would strongly discourage anyone from using United Heating and Plumbing…read more We had our entire HVAC system replaced less than three years ago, and the ac unit has already broken down four different times. A system this new should not be failing repeatedly. The last time the owner, Matt, came out to repair it in April, we told him we were concerned that the air conditioner itself might be defective because of the constant problems. He told us to "trust him," reminded us that he owns the company, and assured us that if anything happened, he would come back out and take care of it. My husband believed him as he had been great to work with up until this point. Now, just a few months later, our HVAC has been broken for over a week. Despite the system still being under the warranty we were told the company provides, we cannot get anyone to respond. We have called and texted all three phone numbers we have for the company multiple times and have received no response. When you spend thousands of dollars on a new HVAC system, you expect reliable equipment and a company that stands behind its work. Instead, we've dealt with repeated breakdowns, unfulfilled promises, and now complete silence when we need warranty service. Based on our experience, I cannot recommend United Heating and Plumbing.

Updating my review. Matt came in a couple years ago and installed a full new HVAC system in my…read morehouse. This year I noticed that it wasn't as cold as it should be. I called him in and he admitted it was likely a mistake they had made installing and it created a small leak. He recharged the system so we had AC while he could schedule us for the repair. Weeks went by. I talked to him and he said he'd call me that evening when he got home to schedule. That never happened. He is now blocking my calls. While he was a good price an very pleasant to work with he has now proven that he does not back his work. WARNING to all. In my mind the highest value is how well the company backs their work and products. Very disappointed.

Amazing company. Showed up on time…read more No high pressure sales. Cleaned up their work area and left it cleaner than it was! Great family operation and they made sure my system was operating safely. HIGHLY recommend Action Heating & Air!

Ahhh.. the "joys" of home ownership.. welcome to home maintenance :-)…read more June of 2024 Summer arrived at a running start, so I figured I needed to get my a/c checked especially since it had not been done in the two years that I have been in my place. I had called Action Heating and Air for my furnace service and found them to be dependable and professional, so I figured I would give them another try. I booked an appointment a few days out and Rick showed up... on time and ready to tackle the a/c inspection. He did brief me on what he would be doing and then quickly got to work (no rush as it was not hot, well not yet anyway). He did his inspection and cleaning of the unit briefing me along the way as to his findings. Once done, he cleaned up the work area and presented me with a very reasonable bill of service. Rick was extremely professional and friendly at all times during the service visit. I would not hesitate on calling Action Heating and Air again for future services (like in November for the furnace service). Thanks again Rick!

Two years ago, this company installed a brand-new AC unit for about $8,000. Just 13 months later,…read morethe unit broke down. When I called, they sent a technician who told me the repair would be covered under warranty and that I wouldn't be charged. However, after the repair, the unit broke down again less than a year later. When I contacted the company this time, they refused to come out unless I first paid an outstanding bill of $1,200--something I was never expecting based on what I had been told previously. When I asked why I was being charged, the representative explained that the warranty only covered the first year, and since the initial breakdown happened after 13 months, I had been billed for that repair. I then questioned how a $1,200 repair could be justified when the unit failed again so quickly afterward. The rep simply said this was "standard" in his experience, and "just the way it is". Overall, this has been extremely frustrating and disappointing. I paid a significant amount for a new system, yet I've already dealt with multiple breakdowns and unexpected charges. Not what I would expect from a professional HVAC company.

We were in the process of planning the replacement of our aging HVAC system. We had connected with…read morea different contractor via the Home & Garden Show. That company inspected our system and confirmed the need to replace it. As we researched further, we discovered that the other guys had very spotty Yelp reviews, so we decided to go with Rechtin instead. Their sales rep Scott was great! He was a former technician so he knew the details of each system very well. He was as honest a guy as you would ever want to meet. Not only did he not try to upsell us on a more expensive unit, he emphasized that the intro level system was very suitable for our house and steered us away from higher priced options because the extra features and efficiency didn't justify the price difference for our needs. As it turned out, our furnace conked out around this time, so Rechtin got a tech out to us quickly to get our old system running until the new one could be installed. The installation took two days, and the team was superbly skilled and courteous. The price of the work was not just fair, but very competitive. These guys took great care of our needs at a good price, and they were responsive when we needed them. What's not to love?