Cancel

    Search

    Terry's Heating and Cooling

    1.0 (1 review)
    Closed 8:30 am - 4:30 pm

    Request a quote

    You can now request a quote from this business directly from Yelp

    Services - Terry's Heating and Cooling

    Terry's Heating and Cooling Photos

    You might also consider

    More like Terry's Heating and Cooling

    Recommended Reviews - Terry's Heating and Cooling

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of M T.
    0
    3
    0

    2 months ago

    Ghosted me after his quote no response after 3 text. Told me to text after I called. Never heard from him again

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Terry's Heating and Cooling

    You might also consider

    Keitz Heating Cooling and Appliance Repair

    Keitz Heating Cooling and Appliance Repair

    3.7
    (12 reviews)

    My home refrigerator stopped working. Only frost crystals! Moved everything into coolers with ice…read more Went to YELP, found Keitz, called and spoke with Arlene. She fit me into schedule quickly. Shane showed up on time and in 15 minutes found the issue. Took an hour to unclog the defrost line, a common problem. Shane was awesome, highly recommended. They are now my "go to" for appliance repair. He even suggested brands and models in case I need to buy new. For now my 25 year old GE is running great. Thank you. Jay P, Highland, MI

    I heard long ago that an old trick is to gain your trust by pointing at rust at the bottom of the…read moreheat exchanger and frighten you into believing that it's leaking carbon monoxide and that your family will die tonight. Kreitz played that game right to the letter. What's actually occurring is (according to three trusted sources) that your A/C got low on freon, this causes water to condense and freeze. When the freon is fixed, the ice melts, which causes a little rust, and it's all perfectly harmless. He also needed a week to replace my furnace (it was 40 years old). I looked up his business address on Google Maps/Street View (try it). I tried repeatedly for four days to speak to someone about cancelling my appointment but could never get anyone to answer the phone. Worst of all, the old man's son was tagging along, so he's being taught this scheme. If we hadn't had to wait so long, or if he would have just loaned us a small space heater to get us through the cold nights, we might have had Kreitz do the job. Instead, I went to Home Depot to buy a heater. While I was there, a contractor happened to ask me as I was walking by, "Would you like a quote on a furnace?" Instead of a one-man home-based operation, I dealt with a large professional state-wide organization. The whole thing was over in less than 48 hours and on a Saturday. I paid more there. But the fact is I need reliable, long-term support and satisfaction for decades to come, not a lowball price. And a reliable furnace. And they gave me a very nice Nest thermostat.

    Dominion Service Company

    Dominion Service Company

    4.2
    (5 reviews)

    Amazing history with this company service,sales, and installation crew! they get the job done clean…read moreup after install and are very professional. I recommend this company to all that read this review this comment.

    We have had repeated issues with this company's technicians and no longer trust their service…read more During our furnace installation, the two techs failed to check for gas leaks, leaving our basement filled with gas -- a dangerous situation that could have ended very badly. We also caught them wandering around parts of our basement they had no reason to be in, and when questioned, they gave a vague excuse and walked away. A year later, during an HVAC check, a technician claimed our AC capacitor was "low" and could burn out and tried to sell us a backup. Capacitors are either within tolerance or failing -- there is no such thing as a "low" capacitor, and a backup is pointless because a failed capacitor must be replaced. We said we would replace it when it died. It's been checked since with no issues. During our recent spring check-up, a different technician, Marshall, told us our AC was "incompatible" with our coil and suggested installing a hard start kit. I questioned how that would fix incompatibility, he admitted it wouldn't and blamed it as a band-aid on a supposed "hack job" during installation. I said our house had been inspected with no issues of incompatibility of our compressor and the coil. He later returned with a completely fabricated story about our AC being a "special COVID-era unit" that was magically made to be universally compatible and we didn't need to worry about it. Our AC was installed in 2019, before COVID. His explanation made no sense. Then he randomly added that he remembered our refrigerant being low last time and that the recent install of our furnace must have solved that issue. Our refrigerant was never low and the install of the furnace would have nothing to do with the compressor. I felt like this guy thought that because I was female that I knew nothing and would believe his BS. He then attempted to upsell us on $3,000 worth of duct mastic sealing. I asked, why would we pay that when you haven't even verified that we have duct leaks? He said there was "no way" to test for duct leaks -- which is simply untrue. Also problematic is that he was training a new tech on this nonsense. This company is clearly not training their technicians properly and seems to encourage upselling over honesty. We will not be using them again and will be warning others to avoid them as well.

    Terry's Heating and Cooling - hvac - Updated August 2026

    Loading...
    Loading...
    Loading...