Came out within hours when our furnace went out! Said we could call, leave voicemails and even text…read moreand they'll get back asap. We will only use them and recommend them from here on out. Thanks so much for being amazing!

I had a system installled by a different company a few years ago and it was never charged…read morecorrectly. I called the famed T&G and they tried to rob me blind after they came out with some outrageous pricing for refrigerant. Contacted at least 5 other companies that would not tell me how much per lb they charge for refrigerant the tech will let you know after the diagnostic, no thank you. I message prime time here on yelp and the pricing was up front and reasonable. Tech arrived within the arrival time frame was knowledgeable and completed the task within 20 minutes. I call them first the next time i need service.

This company was excellent to deal with. They were fast to respond and confirm my appointment…read morewhen my AC wasn't operating. They charged a comparably lower diagnostic rate than their competitors. They showed up on time and were professional and were able to find the issue (blown capacitor) quickly and get it repaired for a reasonable price. I've saved them in my phone for future reference and will highly recommend them to anyone who needs their HVAC serviced.

Requested for tune-up service on central a/c unit. Tech took panels off the central a/c unit and…read morespray 1 can of coil cleaner. I had already performed this service about 2 summers ago. I Googled what is generally performed for standard a/c tune up. Here is what I did not see the Tech doing. Did not check refrigerant level. Did not open up furnace to inspect or clean evaporator coils. Did not test refrigerant levels. Did not lubricate moving parts. Did not test capacitors or amp draws. Asked for hot water tank flush. Mine had a weird ball drain valve. The last hot water tank installer put in to let out more sediment out from tank. It was not standard. Power Tech had to procure a fitting in order to allow garden hose type thread to be installed. It did not help that my floor drain was clogged in the basement. Another drain was located and the Tech's self coiling hose had to be stretched out to extreme extent. It put pressure on the fitting. And that made it so the water was squirting out of the fitting and getting all over the basement floor. The Tech only drained the tank once. No flushing/purging/refilling to get all the sediment out. No safety and components check. Tech should have stated a proper flushing could not be perform. Tech was on the phone much of the time. I ultimately left the room so tech could take his calls. 6/24/26 I wanted to update my review after owner commented. When I hired you, your demeanor should have been professional from the start. No customer should have to call you back a second time to ask you do to a proper job. You initially earned my trust when I hired your company. You have lost my trust by performing a really subpar job, but still collected top tier pay for the services. You have cost me to spend double and hire another company who will do the proper job. The job you performed was something I could, and have, done in the past MYSELF. I would not recommend your company.

Did not honor the maintenance contract after a Generac Generator was installed. Did not follow…read morethrough with DTE to replace my meter, but kept the money I paid to have them do so. Failed to honor appointments. Never showed up or call to inform me of a no show. Stay far far from this company!

Very reliable very efficient very knowledgeable about their business very quick to respond to all…read moremy needs that I've had

We called for an emergency appointment on the 4th of July. The owner was very understanding,…read morepersonable and showed up to fix our issue within 30 minutes. I highly recommend them.

From the owner: Local, family owned & operated small business specializing in all of your appliance, HVAC and…read morehandyman repair needs. Same-day service. 24-hour emergency service.

Thank you Robert. Quick diagnosis, and prompt resolution. I appreciate that you have had a 14 hour…read moreday so far and worked through dinner time. Good job. MLKing

I've found so much rigged together shit in my house with their sticker on it. And they also dumped…read moremy geo thermal into the drain field and almost caused it to fail. Do not use this company.

Called out on a minor repair. Fixed it fast but after 25 years decided it was time to replace the…read morevery rusted unit. Tim acted fast. the quote was in line with others I had gotten over the years and the AC unit was highly rated and quiet. Work was fast efficient and no surprises. two weeks later it is running quiet and cool. Very happy with their "no surprises" installation.

Super busy for a smaller business but just like a good doctor, you'll need to be patient and they…read morewill get to you. Tim has done work for me in the past on my 23 year old furnace. This past spring he confirmed for me what I already knew and that it was time for it to go. He got it working to last til the end of the cold season and I called this fall to get the replacement process going. Demario came out to pre-measure and in 2 days, I had heat once again. These cool guys gave me a warm house.

My furnace fan died after 18 years. Initially, I tried another company. They came out and said it…read moreis either the motor or the board. I thought they should be able to diagnose better than a guess. I called Crain and they were out to the house the next day. They plugged in a tester and informed me that it was the motor control module that was bad. The cost to repair was $1200.00 and the system was 18 years old. I elected to have a complete system (furnace and AC) installed. Crain was there the next day and did a complete install in one day. There was some miscommunication about Lennox financing but that issue falls to Lennox rather than Crain. Workers were prompt and courteous. They covered my basement carpet with a tarp and even covered my wood flooring steps with a tarp trying to be overly cautious of my home. I thought the tarp on the steps was dangerous for them but that's what they did. I don't believe the cost of the system was out of line. Prompt service, good pricing, courteous workers, steps taken to protect my home, and the install went smoothly. Not sure what more you could ask for. There is always someone who will find fault with some minuscule detail but they did a good job for me. The most important question, Would I recommend this company to you. Answer, Yes. I was pleased with their service and would like to use them in the future.

Super happy with this company! They replaced my 20 year old…read morefurnace. With elite series Lenox, new filtration system and humidifier. Very happy with the installation and attention to details. They kept everything clean, covered all walkways with tarp. The duct work was also neater, Compared to my old one. They added a Ptrap for easy cleaning. The unit itself runs great, house feels more comfortable. Much Even temperature across the levels. The crew was very efficient. They did have a hiccup. But they came back and fixed the following day. They did not even take payment before I am happy. They were not the cheapest. But their quote was much better than most other companies in the area. I would definitely reuse this company and recommend to anyone.