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    First Choice Appliance

    5.0 (1 review)
    Open Open 24 hours

    Services - First Choice Appliance

    Appliance repair

    HVAC installation or replacement

    HVAC system repair

    1 More Service

    Handyman repair

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    7 years ago

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    Crain Heating and Cooling

    Crain Heating and Cooling

    (62 reviews)

    My furnace fan died after 18 years. Initially, I tried another company. They came out and said it…read moreis either the motor or the board. I thought they should be able to diagnose better than a guess. I called Crain and they were out to the house the next day. They plugged in a tester and informed me that it was the motor control module that was bad. The cost to repair was $1200.00 and the system was 18 years old. I elected to have a complete system (furnace and AC) installed. Crain was there the next day and did a complete install in one day. There was some miscommunication about Lennox financing but that issue falls to Lennox rather than Crain. Workers were prompt and courteous. They covered my basement carpet with a tarp and even covered my wood flooring steps with a tarp trying to be overly cautious of my home. I thought the tarp on the steps was dangerous for them but that's what they did. I don't believe the cost of the system was out of line. Prompt service, good pricing, courteous workers, steps taken to protect my home, and the install went smoothly. Not sure what more you could ask for. There is always someone who will find fault with some minuscule detail but they did a good job for me. The most important question, Would I recommend this company to you. Answer, Yes. I was pleased with their service and would like to use them in the future.

    Super happy with this company! They replaced my 20 year old…read morefurnace. With elite series Lenox, new filtration system and humidifier. Very happy with the installation and attention to details. They kept everything clean, covered all walkways with tarp. The duct work was also neater, Compared to my old one. They added a Ptrap for easy cleaning. The unit itself runs great, house feels more comfortable. Much Even temperature across the levels. The crew was very efficient. They did have a hiccup. But they came back and fixed the following day. They did not even take payment before I am happy. They were not the cheapest. But their quote was much better than most other companies in the area. I would definitely reuse this company and recommend to anyone.

    First Choice Appliance - homeappliancerepair - Updated May 2026

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