Mery reached out to me after I posted an online apartment help request, and I'm so glad she did…read more Even though I'd lived in the area before, I didn't know much about the apartment market. Mery was incredibly friendly, and went far above and beyond in providing outstanding customer service. When I stopped by her office. Her knowledge of local apartments was impressive. Amazingly, the very first place we toured checked every box, it met all my requirements, was under budget, and even offered more than I expected.

Helpfull staff, Jay helped me find more affordable pricing and guided me through the processread more

Warning to anyone booking long stays with this company…read more I tried to book a 30-day stay and they charged my card immediately. Only after taking my money did they tell me the reservation required additional verification because it was over 30 days. I completed the verification process exactly as requested... and they still denied the reservation. Now my money is locked up for 10 days while I wait for the refund to process. Charging a customer first and deciding later whether they're approved is a terrible business practice and creates a huge inconvenience for customers who may need those funds to book somewhere else. Very frustrating experience. I would be extremely cautious booking with this company

I initially had a great experience with Landing when I joined in April 2024, but my recent…read moreexperience has been awful. I was unexpectedly dealing with a serious illness and needed to stay in Sarasota/Bradenton for treatment. I explained my situation to Kevin Sanchez, who assured me he would help accommodate me. Suddenly, he stopped responding, and I later found out he was no longer with the company. No one followed up, and I was bumped from my unit with nowhere to go. This wasn't the first time Landing failed me. In January, I was displaced for seven days. Their policy states that if you're bumped, they issue a credit toward your next month's rent. Instead, they gave me a $325 credit right before terminating my membership--money I can no longer use. On my last day, I asked the cleaning crew if I could store a few totes in an empty storage closet, and they agreed. Soon after, Landing sent me a cold email stating they were ending my membership due to "pet hair" and leaving items in storage. I never had pets in any unit--I'm highly allergic to cats--so this claim was completely false. Landing left me stranded twice, failed to honor their own credit policy, and terminated my membership based on false accusations. Their lack of compassion and professionalism was shocking. I strongly caution anyone considering their services. Brandon Green

Easy peasy! We booked on Expedia... ... this place was so…read morenice! Very secure and parking was free! Great location and easy to walk to any of the great restaurants around! We had our dog and she loved the rooftop dog area! Very reasonable pricing too.

The building looks nice, the apartments are modern and well-finished, and the amenities are solid…read more That said, none of it matters because the place is disgusting. Every single time I visit my friend here, there is dog feces and urine in the hallways and outside the elevators. It's nasty and completely unacceptable for a building that calls itself "luxury." My friend has contacted management over and over again, but nothing changes. Clearly management either doesn't care or isn't enforcing the rules. Until they get serious about cleaning and holding residents accountable, this place is not worth the rent they're charging.

The apartment itself and all the fancy amenities (pool, dog spa, plush meeting spaces, courtyard,…read moregarage parking, etc.) are all very nice, but what compelled me to write this review is to compliment the office staff, Ashley, Konar, Jamie, Cassandra, Lexi, Amy and others (forgetting some names, sorry!) who are the absolute BEST at what they do. What they do is bend over backwards to help each and every tenet feel cared for and at home in this massive building where you might expect less given the size. Nope! We made lots of friends here and it was a dream to know I could reach out to anyone, and I mean anyone, who was working that day and get help quickly and with a smile. That's so rare these days, so I had to let the world know. These folks work so hard and I've heard complaints about other nearby apartments being non- responsive to their tenets. I tell them all, come to the Palmer! It's luxury living for sure, but the warmth and attention from the office staff are what take it to the next level. They should ALL get raises! Jobs took us away to North Carolina recently, but we miss the warmth and kindness of the Palmer staff. The maintenance guys are awesome, too. Go live there!

From the owner: Discover The Palmer, a brand new collection of studio, 1 & 2 bedroom apartment homes nestled…read moreadjacent to Railroad Park in the vibrant heart of Downtown Birmingham's booming Parkside neighborhood. Setting the new standard for luxury apartment living, The Palmer impresses with its striking modern architecture and meticulously crafted common areas that inspire and entertain. Step inside to find chic and contemporary finishes that exude style, while a plethora of amenities cater to your every need. Your new address at The Palmer opens up a world of exciting destinations right at your doorstep, inviting you to indulge in the best of Birmingham's offerings. Welcome home!

Cool building horrendous property management. They don't take of the building and definitely don't…read morecare about residents. The good: cool building The Bad: SPM, going over a month without a toilet in a 1Br / 1Ba to be told oh well, needing anything done that can't be done online. The ever alluding "on site staff" who's never on site nor will answer the phone. The elevators don't work half the time. They don't pick up trash or cut grass and the courtyard looks like a landfill including the dirty syringes and all that gets tossed over and left in hopes they'll decompose into the ground??? Paris L Odom (unprofessional) it gets embarrassing to bring guests over because the grounds look so bad majority of the time. Advice: look up the properties SPM manages (Jemison flats, TJ Tower, work play lofts etc and scratch those off your list of potential apartments) if you do rent here for whatever reason get on the second floor so that it's a shorter walk up the stairs while the elevator doesn't work. In 12 years of renting I have never had such an awful experience with a PM group. Highland Capital is the owners so if you live here and want to get your word heard by someone who will listen might should call them.

We loved this flat, even tho there were leaks in the unit apparent during our walkthrough. We were…read moreassured those would be fixed upon move in. We applied and were given a verbal 60% discount. The software didn't work and we had to pay but were told they'd apply our credit back in 1months rent. Well, our credit was pulled and apparently came back unapproved-- I'm a college prof, my partner is an OBGYN. This has never happened before, and hasn't happened in the now two rentals since. We were encouraged-- several times-- to use a rental guarantor agency that would cost us 1000s. No thanks. We asked for our application discount back to the card, and had to call several times to check in on the transaction. 8months later. Still no refund. It's just the principle of the matter ‍

just moved to the foundry yard 1 month ago and already got my car towed, my ice maker has went out…read moretwice and not my fridge has went out after i just went grocery shopping .. the hallways also smells like trash , feet and animals. really regret my decision with moving here. My rent is too high to have THIS type of experience. disappointed at its finest.

Stayed here while preparing for my Dad's funeral and moving his apartment in another part of town…read more Very convenient - the apartment that I stayed in (for a month via Landing) was perfectly appointed/proportioned - enough cabinet space, drawers, etc. in bath and kitchen, nice sized bedroom, balcony and walking distance to lovely Railroad Park. If I ever wanted to live in Birmingham, I would probably rent here.

One of my childhood besties got married here and it's such a versatile event space. Guests headed…read moreto the top floor, where we were met with beautiful floral arrangements and lots of sunlight coming in from the balcony and windows. The building already has an elegant vibe so the extra wedding decor helped add some extra flair. The ceremony took place in the ballroom, then their team flipped the space for the reception. There was a bar out in the lobby and lots of apps for the cocktail hour. There's lots of space for a dance floor, which we cut up on, and it was overall a great evening.

We went to a wedding held here. The entrance lobby is stunning- there's a few tiny sections where…read morethe plaster molding needs a bit of repair, but the architecture and features are all original and make you feel like you're in the 20s. The ballroom was perfect for a mid size wedding and reception. The staff was great, the food was excellent. Valet parking was quick. I would definitely recommend someone else hold their wedding here.

It's nice living somewhere that you feel a part of something greater. the staff is so nice and…read morereally go above and beyond to connect with residents. The events are fun and always nice to mingle with others and make friends.

Beautiful apartment and helpful staff. Great location close to grocery and restaurants. Easy access…read moreto downtown.

I live here (3 yrs) and the only problem are the occasional ants and the exterminator comes within…read morethree days and they're gone. The maintenance is excellent, the staff friendly. It's a very safe area. This is a historical building! 1939- The walls are a foot and a half thick! If you get a good unit, you see only green. I'm on the second floor without a dishwasher, but that doesn't bother me. It's just me and I find it very mindful doing dishes. If you have allergies, the wood flooring will help tremendously like it did me. The ACs are powerful enough, the grounds are beautiful. Laundry onsite. Parking tight after 8pm. Cats ok no dogs. Remember that a lot of people know of this place and know of people who have lived here so the negative reviews are the exception. Not perfect but best management you'll find. You also never pay extra for electricity - flat rate. A couple of times I've used the oven for extra heat, shhh ;)

I cannot say enough great things about Redmont... everyone in the leasing office from the property…read moremanager the maintenance people, they are caring people and easy to work with. the property is quite charming and the location is a hidden gem! mountain Brook / Homewood / Vestavia areas are prime areas for apartment living because of the great schools, surrounding businesses and proximity to everything is ideal. highly recommended that you give this them a call or stop in to say hello and see for yourself!