We moved to Hoover in October 2019 to start a church. We opted to rent an apartment for a while…read moreuntil we decided in which area we wanted to buy a house. We were skeptical about apartment living at first, but have been pleasantly surprised since becoming a Wisterian :). The management staff are attentive and friendly. They are always planning events for the residents (well, pre-pandemic anyways). The maintenance staff respond quickly to maintenance requests and they are also kind and courteous. The units are older but well maintained and some have been remodeled. Our unit is a 3 bedroom 2 bath and is a good size for us. In regards to the actual "neighborhood"...it's nice here. It's not loud, you can hear children outside playing, but that's a good thing! No loud music, I don't think I've ever seen the police called out or any really situation requiring intervention. It's a nice play...I'm really glad we landed here for a while.

Absolutely loves the place and the staff was super nice. Room was extremely clean, bed was like…read moresleeping on the clouds.

Jordan was great!…read more She gladly showed us multiple units, was knowledgeable, and warm and welcoming! Ultimately, we didn't lease here but when we're back in the market, the Retreat at Greystone is at the top of our list--the units are very nice and at a great price point, amenities are sweet, and staff are friendly!

REVIEW IN REGARDS TO our move-out process from 10207 RETREAT CIRCLE Retreat at Greystone. My son…read moreand I vacated the apartment on March 17, 2025, after fulfilling all contractual obligations, including the payment of the required deposit. We took every precaution to ensure that we met the expectations outlined in the lease agreement and left the apartment in a clean and orderly condition. It is worth noting that, despite these circumstances, my son and I were denied our full deposit. I find this decision to be deeply troubling, particularly given the context that the damage in question was caused by contractors employed by your company. As part of the repair process, the contractors created holes in the walls to assess water damage using moisture detection tools. Unfortunately, these holes were left unaddressed and not repaired before our departure. We believe this charge to be unfair and unjust, and I kindly request a reconsideration of the decision to withhold our deposit. Additionally, I would like to highlight a series of difficulties my son and I faced during our residency at Retreat at Greystone. These include: Water Damage Incident: Last year, the sprinkler in the master bedroom bathroom malfunctioned, flooding our unit with water mixed with red dirt. This caused significant damage to my son's personal belongings, including clothing, shoes, office equipment, and furniture. My son and I had to clean up the aftermath ourselves. We didn't have RENTERS INSURANCE FOR OUR THINGS. Health Concerns: My son was diagnosed with a sinus infection caused by the constant exposure to airborne particles from large industrial blowers that were placed in the apartment to dry out the flood-damaged areas. Despite his discomfort, he did not inform me immediately out of concern for my own well-being. I ask if possible that Retreat at Greystone pay for one room Hotel for us to share to avoid the exposure of the particles that caused my son to not feel well but you said no. But later offered us your MODEL APARTMENT THAT YOU STATED DID NOT HAVE INTERNET SERVICES THAT MY SON NEEDED TO CONTINUE HIS REMOTE JOB FROM HOME. SO WE HAD TO LIVE IN OUR APARTMENT AND ENDURE FROM THE TRAGIC EVENT THAT WAS VERY STRESSFUL. Disrespectful Treatment by Contractors: Throughout the repair process, we experienced significant disruptions and disrespectful behavior from the contractors. Despite multiple requests for a contactless communication arrangement, due to my son working remotely from home and other contact with contractors that ended bitterly. THE contractor ERIC disrupted my son's work, and in some instances, caused unnecessary delays. THE contractor ERIC even attempted to have my son assist in moving carpet, which was an unreasonable request given my son's remote work obligations. I HAVE FOOTAGE FROM OUR HOME CAMERA. Unprofessional Behavior and Security Concerns: On several occasions, contractors arrived early AS 7 AM in the morning without proper notice. I was forced to contact law enforcement due to rude demeanor. On one particularly distressing occasion, contractors refused to leave the apartment after hours, forcing me to call the sheriff for assistance. BUT the contractors did not leave as the Sheriff asked them at my request but I had to call the Sheriff back to go again letting them know I ask for contactless communications and this is my second attempt to remove them from the property so me and my son can enter. That our home security camera showed that they were still in the apartment after the first attempt to get them to leave. DISREPECTFULLY, the contractor unplugged the camera that was unnoticeable on the fireplace. Moreover, contractors repeatedly unplugged our security camera without explanation, which further heightened our concerns. And as reported to the Office left our door unlocked upon their departure. Given these numerous issues, I am disappointed by the lack of respect and professionalism shown throughout this process. It is especially disheartening that, after all the challenges we endured, we are now being charged for damage that was caused by contractors hired by Retreat at Greystone. I respectfully request that you review this matter and return the portion of the deposit that was unjustly withheld to cover the cost of repairs for the holes in the walls. These holes were caused by Greystone's contractors during the water damage assessment process, and I believe it is only fair that we are not held financially responsible for their actions. Thank you for your attention to this matter. I trust that you will take the appropriate steps to resolve this issue and ensure that our concerns are addressed. I look forward to a prompt and fair resolution. ENCOUNTERING JORDAN IN THE OFFICE WAS LIKE ENCOUNTERING AN UNSEEN ENEMY. EVERYTIME. IT WAS VERY UNPLEASANT. EPHESIAN 6:12. SHE IS ONE OF THE REASONS I HAD TO MOVE. THE OTHER WAS THE NEIGHBORS. ESP. THE ONE WITH RED TRUCK FROM SOUTH CAROLINA. THANKS.

These are ideal for a student or anyone wanting to be close to all the action downtown, but without…read morebeing right in it. I lived here for 4 years and loved my time there. Never saw a apartment with a better deal or better location (and I looked!). The manager keeps the entire apartment building in line and manages things really well! The management is great, and so is the maintenance. Any issues were responded to quickly. The apartments are very simple and nothing special, but are clean and have all the needed amenities and the location and price cannot be beat! There is always enough parking, but since the entire parking lot is on an incline it can be a pain. Fortunately the neighborhood is great and is walking distance to so many nearby businesses that you could get away with not using a car much.

Friendly, helpful staff. Great location. The grounds and neighborhood are lovely. Neighbors are…read morenice and quiet, but not too stuffy. High ceilings and lovely hardwood floors. Has a lot of antique charm. Also, utilities are a flat rate - no fluctuations throughout the seasons. Drawbacks - the building is on the historical registry, so all the appliances are old (some are original and date back to 1938). If you want a dishwasher, you pay extra for a portable dishwasher. No garbage disposals. No central heating/air (radiators, ceiling fans, and window unit AC instead). Still, I'm glad I moved here, and I don't plan on leaving anytime soon.

I live here (3 yrs) and the only problem are the occasional ants and the exterminator comes within…read morethree days and they're gone. The maintenance is excellent, the staff friendly. It's a very safe area. This is a historical building! 1939- The walls are a foot and a half thick! If you get a good unit, you see only green. I'm on the second floor without a dishwasher, but that doesn't bother me. It's just me and I find it very mindful doing dishes. If you have allergies, the wood flooring will help tremendously like it did me. The ACs are powerful enough, the grounds are beautiful. Laundry onsite. Parking tight after 8pm. Cats ok no dogs. Remember that a lot of people know of this place and know of people who have lived here so the negative reviews are the exception. Not perfect but best management you'll find. You also never pay extra for electricity - flat rate. A couple of times I've used the oven for extra heat, shhh ;)

I have been living here for 3 years now. I absolutely love living here and I do not plan on moving…read moreuntil I am ready to buy a house. The owners are so friendly and prompt with any service requests. I would highly recommend renting here, especially if you plan to stay long term. There are tons of long term renters.

18 months ago, I was referred to Dewberry Downs by a co-worker. Living there has been an absolute…read morepleasure. It is spacious, affordable, and centrally located to Hoover and Birmingham. While I was skeptical about living in a split-level town home, it was the best decision I've made. The community is beautiful, and the staff have been nothing but helpful. Since moving in, I have had issues with my air conditioning and my upstairs bathtub leaking. Both were resolved quickly and professionally. While the apartments aren't brand new, they are well-maintained by management who has an investment in the community. I can't recommend them highly enough. A+++!

if you are looking for somewhere to stay in the Hoover area and on a budget, i recommend this…read moreproperty. i lived in these apartments for roughly 2.5 years and had a good experience. overall these apartments are older, outdated and a tad bit small. i did not like the low ceilings or the fact that there are no lights, ceiling fans, and not enough windows, but the neighborhood is quiet and safe. also, the property manager Ryan was great! i never had any issues when it came to maintenance orders being taken care of in a timely fashion, and there is an amazon hub for packages and a really big tennis court.

I LOVE living here. The prices are fair, the employees are sweet, knowledgeable, and always…read morehelpful. Seriously, my ONLY complaint is that the closet space is kind of lacking in my one bedroom apartment (only one walk-in that connects the bedroom and bathroom). The kitchen pantry is also the laundry room which makes things kinda tight and awkward when you habe to store your mac and cheese next to the fabric softener, but I digress... There's a nice swing set gazebo and a super cool dog park just a few feet from my apartment. One of my favorite things to do in the morning when I get home from work is to go to the swings and kinda meditate a little when it's calm and quiet around me. There's a beautiful pool area and clubhouse for events. I also love the kids play area! The grounds are beautiful and maintained very well. All of the residents I've met here have been nice and very respectful. There are a lot of doggos, which I LOVE, and their owners actually clean up after them. I live on the bottom floor and I have had no issues with noise from my upstairs neighbors. The staff does cute things for resident appreciation during every holiday and just randomly throughout the year. They're all so kind and make coming home so welcoming! I also love that they do things to help the community. Toy drives during Christmas, coat and canned food drives, blood drives with the American Red Cross! It makes me happy to know how big their hearts are! One of my favorite parts about living here is the valet trash service! They pick your trash up from your doorstep. How amazing is that?!? They also just added Amazon Hub Lockers next to our mailboxes so that residents can pick up their packages 24/7. Amanda in the office is AMAZING. She really helped me out when I was first searching for a new place and made me feel safe and confident in my choice to live here. She is always available to help and answer any questions I might have. She always has a beautiful smile on her face and hugs me whenever we see each other. She really is a blessing.

No readers here no execution on multiple requests cobwebs everywhere spiderwebs everywhere front of…read morethe entrance looks nothing like the back I get to walk out my door and see how I disgusting environment this is for $1500 a month

Stay far away!!!! Management is so difficult to get a hold of. Believe all of the negative reviews…read moreon here. They make the apartments look modern & pretty, but the buildings themselves are old and not well-maintained. Mildew, water-leaks, roaches. Also, Insanely huge potholes through out the complex that are nearly impossible to avoid. If you complain about a roach infestation, they will just send an exterminator to spray but don't bother to seal cracks that you inform them about or treat the other unites in the building. Shockingly, cockroaches travel between apartments! You are better off finding a newer apartment for a higher price that lacks the issues of an older complex with inattentive management.

I cannot get in contact with management here. I have left messages and emails for a couple of…read moreweeks to discuss questions I have regarding the application and have received no response. I really liked these apartments when I visited but was concerned by the bad reviews. Many reviews complained of the lack of communication from management (as well as difficulty scheduling maintenance, mold, leaks). But-I was planning to overlook these reviews. Well, sadly I agree with them. It is not worth the risk to sign a lease! We have already found such better options with the nicest management you can imagine! Look around, future renters! Or, Brookwood---please reply to messages!