This appears to be a second account NPP created to get away from all of the terrible reviews they…read morereceived previously. This, alone, should tell you all you need to know about how scummy this company is, but there is a lot of helpful info in some of the reviews associated with their other account if you're looking for details. Whether you're a homeowner or tenant, I would highly recommend looking for your property management needs. By far the worst experience I've ever had with a property management company. Karen Denning (our primary POC) is particularly incompetent and lacks any discernable integrity.

I was referred to Lori Bannister by a friend for property management services. Lori has been great!…read moreShe was open and transparent about the entire process of renting one of my rental units. She was able to guide me from start to finish of listing the unit and getting a great rental market rate for my place. She would provide me a list of items to complete and would give me plenty of time to look over documents and ask questions. I wouldn't hesitate recommending her! She's great. I'll continue working with her.

It was the first time for me to rent my house. I had an agent who tried to help me for 2 months but…read moreshe couldn't find tenants.I just googled to find a rent mangement company with lots of doubt. I was lucky to have a chance to have an interview with Servyn PM. Melina and Tye are not only professional but also personal. It is not easy to find these two extremely important qualites at the same time. Tye counceled me and analyzed the problems. He came to me with the solution. He and Melina helped me to find the tenants (whom I feel so comfortable with) within 36 hours after Tye posted my house. I said to him, It is MIRACLE! I can say this for sure, "They know what they are doing with the best communication SKILL." Who can be better?

They responded with several near term dates with a request for a meeting during a week that I was…read moreout of town. I asked them to provide additional dates for after I returned but they never responded.

Excellent property manager. Rented out a difficult property and kept me in the loop. Handled every…read morestep cleanly and fairly. They had many positive reviews at their previous company and are now starting their own.

We've been working with Josiah and team since 2019. It's important to us that our property is kept…read morein good condition for our tenants and that the tenants have a positive experience with our PM team and the Vital Homes teams delivers. They are responsive and help us know things are being looked after while we are living out of state. Definitely consider them as a tenant or landlord.

Our long-term renter had to move back to California, and not only did the Joseph Group find a new…read morerenter fast, they screened the applicants so thoroughly that I feel confident they picked a winner. I feel like they've got my interests at heart. Can't recommend them highly enough.

They are requiring me to provide my debit/credit card information, copies of my ID & banking…read moreinformation to apply for a rental on Zillow Copy of their communication: "I completely understand if youre not comfortable providing sensitive information online. The card information is needed to pay the application fee, and your ID is used to verify your identity and application. The application may also require other financial documentation, such as bank statements, as part of the screening process These are standard parts of our application and screening process, and we arent able to complete an application without the required information. I certainly understand if you decide youre not comfortable moving forward, but if you would like to apply with us, those items will need to be provided"

I wanted to update my review: Again...GREAT company if you…read moreown a rental. I'll let you fill in your own adjective for what they are if you are a renter in one of their properties. I'm reviewing twice (trying to update mine and not do two...oh well). After waiting 28 days after moving out, we finally received EXACTLY 50% of our deposit back. They hired a cleaner to reclean the house after finding any and every dust ball or smudge. They had to hire maintenance to weed (unrealistic level of weeding that no human can sustain). And charged us $375 for 6 holes in the wall that we puddied but couldn't paint due to their maintenance person not being available to get us matching paints. They didn't give us our utility bill so we incurred a late fee that they will not take ownership of or adjust. They also told us we wouldn't be charged for a light bulb that was out, charged us for it anyways, then half admitted to the issue and finally issued a refund of $110 for one burnt light!!! We work really hard and save our pennies. We can also barely afford to live in Kirkland. We've rented for over 13 years from multiple people and have NEVER had a penny withheld. Here's what a recommend to any future renters of Gregory Property Management: 1. Pay your rent but don't you dare live in the home. If you do, wear booties, and don't scuff the baseboards. 2. Don't use the lights...but still check them ALL before moving out or you'll be charged. 3. Just go ahead and let your small children be crushed by bookshelves as securing them to the wall will leave a hole, which you can't fix yourself and they have to charge you to paint the ENTIRE WALL again. 4. Just spray toxic pesticides everywhere you can...but keep the grass and bushes in perfect condition. 5. And they offer you so many options to hire "their people" to do yard care and cleaning for you. Get it in writing and amounts...but just take them up on their offer...They're going to charge you for them in the end anyways. These are facts and not an opinion (except for the last part...that's just my therapy so I don't cry). Companies should be held accountable, but I will definitely be checking if they manage a property I am looking to live in moving forward. I hope you do to.

I live out of state and needed a reliable, trustworthy company for our old home. GPM made it easy…read morefor us to just "let them handle it". Meaning, we didn't need to go and make a bunch of calls and interview a bunch of people in person at the house (we already have jobs). The company kept us in the loop and took pictures, answered our questions and basically took care of everything the house needed for it to be rented. The annual (or was it semi-annual) house visit inspections are an added layer of reassurance. No regrets here. Wish I found them sooner!!!

We've had the pleasure of working with David for over four years, and he has consistently exceeded…read moreour expectations as a property manager. He replies to messages within minutes, making communication effortless. When it came time to list our property, we simply sent an email, and within a few days the lease was signed with a qualified tenant. It was truly a hands-free experience. David is very knowledgeable about the local rental market, pricing properties competitively. He conducts thorough background checks to ensure reliable, responsible tenants are placed. When maintenance issues arise, he addresses them promptly and professionally, never leaving anything unresolved. He's also built a trusted team of maintenance specialists and contractors who are experts in their respective fields. We recommend him highly.

David has been our property manager for over 4 years, and he's been professional, efficient, and…read moreresponsive. To be transparent, we are property owners, so this review is from the owner's point of view. Having said that, he's been proactive in making sure the rental house is in a good shape, including regular annual maintenance. This is to ensure tenants get what they pay for. One thing David really stands out is his responsiveness and timely communications. Tips: believe it or not, best way to contact him is via email. He'll call me as soon as he's available whenever I ask him to call me via email. His email responses are mostly cryptic and straight to the point, and some folks may take that differently. But for us, we like his cut-to-the-chase, no-nonsense style. Believe us, we have had a different property manager before, and he may seem courteous, but his responsiveness and professionalism are not even close to David's.

Two year reunion with Seattle's Property Management. The communication has been very cohesive with…read morethe entire office staff, they seem to be on the same page. Matt Bronson's office functions with integrity. So far they have been quick to maintain my apartments utilities. I specifically appreciate the fact that they later in my term evaluated my need to combine my rent cost with the water company and utilities cost into one online bill. That is right folks, I now can pay SPM directly for my utilities. SPM made my budget planning much more convenient. If you are thinking about renting a property from them, go for it!

Owners, do not let this company near your home. I handed…read moreover my home to them in March 2024. They didn't start showing the place until June 2024. I had friends contact them who were interested in leasing the property. Seattle Property never once contacted them. In the meantime, the yard is over growing, my old neighbors are calling me wondering if the place was abandoned. Their excuse: Oppsy-It just fails between the cracks. I have tried to call Matt on several occasions in the 1.5 years of working with them. He never once returned my voice mails. When I emailed Emily with questions about work orders, I would get short curt messages that didn't address my question at all. Just look at how dismissive they are of negative reviews here. I tried to play it cool. Then I started looking into some of the work orders. Apparently the microwave went out and they replaced it. No biggie right? However, the price of the microwave seemed a tad high. So I found the same exact model on Amazon and Home Depot for about half the price. Kind of makes me wonder if they're pocketing the extra money. Then other work orders come in, apparently normal maintenance such as changing out the HVAC filter isn't being done. The tenants aren't cleaning out the lint filters. So when that stuff breaks, who do they charge? What other kind of routine maintenance are they skipping? Are the rain gutters being cleaned out?

First off i want to start with saying Kaella Bravo is an amazing person and very helpful any…read morequestions i had she answered them with details and even walked me through any issue i had. I wish i could give 10 stars to Kaella Bravo, she helped me find the perfect house for me and my family!! Very helpful and respectful and anytime i needed to reach out to her via email or phone she always answered or got back to me ASAP! She is my property manager and i would never change that for anything, i wish there were more people like Kaella! Also, when Kaella is not in the office another perfect and helpful employee is Ryan Keefe, he has always stepped forward and answered any questions i've had, he is a nice person and very respectful! Thank You Kaella Bravo & Ryan Keefe!

I've been renting through this property management company the last 2 years and this is probably…read morethe WORST property management company I've ever dealt with. With the exception of the owner Eric, the rest of this office is a total joke. They have hidden fees all over the place and the maintenance guy is probably the most incompetent at home repairs as he does things halfway and with shortcuts. The only good thing that I experienced with this company was that they were so bad it forced me into buying my own home to never deal with people like this ever again! Think twice before renting through these guys!