They Know how to write a notice but they don't work or respond to email at all. Terribleread more

My property manager at VerraTerra does a wonderful job making the entire leasing process much…read moreeasier for me. Great service at a very reasonable price. Would highly recommend!

Goldbrick just changed their name to inTrust Property Management. Same core group of people working…read morefor company. We live in an HOA community managed by this group; no email responses, no meeting notes from HOA meeting, no update on new board members, no initiative. It's really too bad we pay our dues and keep our property clean.

They refuse to do repairs, my fireplace went out (my main source of heat) 3 years ago and I'm still…read morewaiting for it to be repaired, I have to turn to running electric heaters and my bill went from $40 to $150 + every time I put in a request they just mark it completed without any repair taking place, now my water heater is out so who know when this place is going to be livable again,

It was the first time for me to rent my house. I had an agent who tried to help me for 2 months but…read moreshe couldn't find tenants.I just googled to find a rent mangement company with lots of doubt. I was lucky to have a chance to have an interview with Servyn PM. Melina and Tye are not only professional but also personal. It is not easy to find these two extremely important qualites at the same time. Tye counceled me and analyzed the problems. He came to me with the solution. He and Melina helped me to find the tenants (whom I feel so comfortable with) within 36 hours after Tye posted my house. I said to him, It is MIRACLE! I can say this for sure, "They know what they are doing with the best communication SKILL." Who can be better?

They responded with several near term dates with a request for a meeting during a week that I was…read moreout of town. I asked them to provide additional dates for after I returned but they never responded.

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

Katie Mandell is the most outstanding property manager I have ever had the pleasure of working…read morewith. She took over our property at a time when we were dealing with a downed tree after windstorms, and truly changed our lives for the better. She helped us to get the tree delt with, and another dangerous tree taken down so we wouldn't have this problem again. Our prior manager had been complacent, slow, and unhelpful. Katie is the exact opposite. She is prompt to respond, follows up on issues until they are resolved, and has a genuine care for the lives of her renters. She is always warm, friendly, and gets the job done! Maintaining our gutters and landscaping, ensuring seamless lease renewal, and replacing our fridge the same week that it broke are just a few examples of ways she has helped take care of us. She is absolutely an asset to the Maple Leaf Management team, and we feel so lucky to have her.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I wish I can give zero stars. Anne Marie, the property manager, is so incompetent and seems too…read morelazy to do her job. She's horrible with communication and doesn't complete requests even though she says she will numerous times. If you try to follow up, she'd say to stop contacting her. But it's her duty to do them!!! I'm actually surprised that she is still in business.

If I could, I'd give a zero star rating as Anne Marie is the most rudest unprofessional person I've…read morehad to deal with. I had a roof leak in my unit that caused mold that I told her about and sent the documentation about and she failed to include the documentation and claimed that is was a fan problem when the photos clearly showed a roof leak and scoffed at the experts' reasonings for fixing the roof ahead of putting the drywall back in. She also has a non working number only communicates via email, is poor at communicating and is condescending in her email responses as she does not want to put in the work she needs to do as a property manager. She often ghosts and gaslights the homeowners when they need her to get something done. She doesn't even apologize for her ineptitude as a property manager and makes excuses for her shortcomings and is not accountable for anything.

Carrie was so patient, supportive, and thorough in our search to buy our first home! She guided us…read morethrough the process and helped dig into the details of every property to understand the risks and benefits so that we could make the best decision for our family. She helped negotiate on price and helped us understand the market. She is extremely knowledgeable and professional with a high level of experience in the Seattle metro area. Will be recommending her to my friends!

I found Carrie via Yelp and I was not disappointed! Carrie was great to work with, especially with…read moreme being across the country in TX and not planning to purchase for 1-2 more years. Life happened and we found an amazing place almost immediately. Carrie was wonderful organizing and walking me through the inspection and purchasing process. She answered all my questions, coordinated much of the inspection tasks, and smoothly interfaced with the seller. Overall Carrie made home buying easy and relatively stress free (there is always some stress). I would definitely use Carrie again!

I wanted to update my review: Again...GREAT company if you…read moreown a rental. I'll let you fill in your own adjective for what they are if you are a renter in one of their properties. I'm reviewing twice (trying to update mine and not do two...oh well). After waiting 28 days after moving out, we finally received EXACTLY 50% of our deposit back. They hired a cleaner to reclean the house after finding any and every dust ball or smudge. They had to hire maintenance to weed (unrealistic level of weeding that no human can sustain). And charged us $375 for 6 holes in the wall that we puddied but couldn't paint due to their maintenance person not being available to get us matching paints. They didn't give us our utility bill so we incurred a late fee that they will not take ownership of or adjust. They also told us we wouldn't be charged for a light bulb that was out, charged us for it anyways, then half admitted to the issue and finally issued a refund of $110 for one burnt light!!! We work really hard and save our pennies. We can also barely afford to live in Kirkland. We've rented for over 13 years from multiple people and have NEVER had a penny withheld. Here's what a recommend to any future renters of Gregory Property Management: 1. Pay your rent but don't you dare live in the home. If you do, wear booties, and don't scuff the baseboards. 2. Don't use the lights...but still check them ALL before moving out or you'll be charged. 3. Just go ahead and let your small children be crushed by bookshelves as securing them to the wall will leave a hole, which you can't fix yourself and they have to charge you to paint the ENTIRE WALL again. 4. Just spray toxic pesticides everywhere you can...but keep the grass and bushes in perfect condition. 5. And they offer you so many options to hire "their people" to do yard care and cleaning for you. Get it in writing and amounts...but just take them up on their offer...They're going to charge you for them in the end anyways. These are facts and not an opinion (except for the last part...that's just my therapy so I don't cry). Companies should be held accountable, but I will definitely be checking if they manage a property I am looking to live in moving forward. I hope you do to.

I live out of state and needed a reliable, trustworthy company for our old home. GPM made it easy…read morefor us to just "let them handle it". Meaning, we didn't need to go and make a bunch of calls and interview a bunch of people in person at the house (we already have jobs). The company kept us in the loop and took pictures, answered our questions and basically took care of everything the house needed for it to be rented. The annual (or was it semi-annual) house visit inspections are an added layer of reassurance. No regrets here. Wish I found them sooner!!!

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

I just realized that yelp doesn't have Mietzner Group listed as a business and that absolutely…read moreneeds to change. I moved out of my previous house about 7 months ago and really struggled looking for a place to live. My roommates and were students at the time, so verifying income even though we had loan assistance was really difficult for a lot of property management companies to deal with. When we found the Mietzner Group, they were absolutely fabulous to work with. They actually gave us the chance we hoped and trusted that we would make good tenants which honestly so many other companies wouldn't do. We live in the greatest townhouse in Lynnwood and could not be happier with the living conditions! They are so cute, well taken care of, and maintenance has addressed everyone of our concerns quickly and efficiently. Lastly, I'd like to say the prices are so fair for what we're living in. The units are spacious, clean, and updated, we could truly not be happier. Mietzner Group was a breath of fresh air and worth the wait. THANK YOU!

From the owner: Mietzner Group is a family of home building and property management companies based in the Puget…read moreSound region. We build luxurious and affordable homes including single family homes, townhomes and condominiums. We also own and manage a variety of rental properties, including residential homes as well as commercial space.