I can't say enough great things about the dental hygienist Vanessa. You can tell right away that she truly loves what she does. Her passion for her work shows in every detail. She's incredibly thorough and detail-oriented, but also gentle and calming, which makes the entire experience feel so comfortable. Her communication is excellent. She explains everything clearly and makes sure you always know what's happening and why. She's also a true advocate for her patients, always making sure you feel heard and cared for. read more

hidden fees...taking my business elsewhere. they charge $77 for the Dr to come in at look at your teeth for 2 minutes which is ridiculous and they call that an exam and expect you to pay that with your teeth cleaning oh and they don't tell you about it when you call to make an appointment for a cleaning and I confirmed the price with the person in the front desk twice before my appointment! no thank you - save yourself a trip if your not from the area read more

I was given Dr. Terlet's name by someone in my Bootcamp. She raved about the quality of service Dr. Terlet provided her, so I called the office to make an appointment that day and I was able to be seen within that week. Can I just say she is the best Dentist I've ever been to? She is very friendly, very professional, SHE LISTENS, and my favorite... she is very informative and has no issue explaining everything she doing. I got X-rays and we created a work plan on my first visit and now three visits later, I'm extremely pleased with her service and the service of her friendly staff. I also loved that her office allowed me to pay on what wasn't covered under my medical in payments. Dental work can be expensive even with coverage and I appreciated that they offered that. It was extremely helpful in getting the work done and paid for. Clean office. Friendly staff. Great dental work. I'll be recommending her to all my family and friends. read more

I love Dr. Terlet and her team. I went there for several years and was always happy with their work. Then, for various reasons, I signed up for Kaiser Advantage Plus, which required I find a dentist in their plan. I've been regretting it ever since. It has taken 6 months to try to get a cleaning appointment with my new dentist, and I think their operation is a bit hinky. Now I am thinking maybe I'd better just pay for individual insurance coverage so I can return to Dr. Terlet. I hope I can swing it. Dr. Terlet, if you're reading this, I miss you! read more

I still love my dentist and her staff. I was in and out under 1 hour today. They said, " Todd we're ready to see you." 20 minutes after my scheduled time, but 10 minutes prior they apologized for lagging. This was even less of an issue because of the huge, varied assortment of current magazines. Reading 'Entertainment Weekly' and " Runner's World" to pass the time.... I have now had 3 different people at this office clean my teeth, but all of them I vouch for in terms of being polite, friendly, most importantly, doing a darn good job. Dr. Terlet and I spoke for a bit about my cavity-free mouth. She's direct and to the point, but not cold or quick, just the right amount of " my professional dentist having a talk with the patient." You must understand, I couldn't stand going to the dentist prior to becoming a patient here. Dentist after dentist, it just wasn't working. Weird personalities, unncessary work, etc. You won't find any of that here. Call the friendly front desk team today and get your grill cleaned/fixed/drilled. Tell 'em Todd B sent ya. read more

Don't ever miss and appointment or they won't let you back in!! Couple of years ago I missed an appointment (just one appt.), called to reschedule and the receptionist said that now I owed 31.50 for the missed appt.... But I'm calling to reschedule!!!!! the receptionist will NOT schedule another appt unless I pay!! and Im not paying because I called to reschedule!!! Oh and don't ask for a payment plan here because they won't help you out!!! my last procedure they wanted 800... I asked if I could pay it in two or three installments... they said no. either everything or she(the receptionist) couldn't set me up with an appt. Anyway.... The dentist is good but the front people make her look money hungry. With all the $$ they get from all the insurance companies... she shouldn't be charging for missed appts. read more

I was referred to Dr. Terlet by an industry professional. I went to Dr. Terlet for a second opinion and was very pleased with her thorough explaination of the issues that needed to be addressed. She explained everything to me and I felt very comfortable asking her questions and also asking about different options available. My husband and I both decided to make a change in our primary dentist to Dr. Terlet Highly recommend. read more

One picture is worth a thousand words. The first week of the lock-down due to the virus, I called the office with slight pain in a tooth that Dr. Terlet was planning to fill after the crisis. One of the kind, patient, and empathic staff answered the phone, and asked me, "When can you get here?" When I arrived and walked down the empty hall leading to the office,s I was greeted by the sight of their office door being open. That is the picture I will always remember. As I walked through the door I was greeted a friendly Hello and told I would be seen right away. There are two superb dentists at this office Drs Terlet and Aziz, and an extremely competent staff. Recently I had a tooth pulled at this office and from the chair asked the dentist a procedural question and to my surprise was informed that the tooth was already out. There are many good dentists in Berkeley, but to have excellent care during a crises, when a dentist could be staying at home receiving phone calls from patients, is worthy of the upmost respect and appreciation. read more

Excellent care in all respects and very good communication. Better reminders and follow up than I expect from a dentist. Very good hygienists too. read more

I have been seeing Dr. Terlet for several years now. Dr. Terlet. is extremely professional, she doesn't try and up-sell you on every latest dental gimmick, and her staff is incredibly friendly and personable. Dr Terlet has always been on time and has done excellent work on my teeth. On thing I particularly like about Dr. Terlet is that she is very up front about work that needs to be done and work that can wait. This has helped me a lot when I have been between insurance plans. Lastly, I had a chip on my front tooth for years. I had seen several dentists over that time that said it couldn't be fixed. Dr. Terlet took one look at it, asked me if I wanted it fixed and it has been perfect for the last 3 years. read more

After posting this note, the dentist office called and kindly gave me a refund for the out-of-network charges. They apologize for the mistake and set me up with the doctor in their office that's in network. Giving them five stars as it all worked out well in the end, however it shouldn't have taken a Yelp review to fix this mistake. I will be going back to the dentist as I did really like the care that I received there, and that's important to me. read more

I called on a Saturday morning in pain to request same day appointment and was immediately greeted by a sympathetic and understanding voice. I was at their office shortly thereafter, filled out the paperwork , and seen by the doctor. All the office staff were incredibly helpful and nice. The doctor heard my concerns and addressed them immediately. My dental insurance was not yet set up and I told them that from the beginning. I had an X-ray and checkup for only $85. I've been to plenty of dentists and expected a much higher bill. I was pleasantly surprised and given the situation enjoyed my visit. I highly recommend this office. read more

I recently went to Dr. Terlet for an initial exam, and then got a cleaning from the Dental Hygienist, I believe her name is Mary. I felt that Dr. Terlet was incredibly competent, professional, personable and really took the time to look very closely at my x-rays and listen to my concerns and questions (I have a lot of concerns with my teeth!). I was very impressed with her. I was also really happy with my cleaning by Mary: it was very thorough and made me realize that previous cleanings at other offices had not be thorough enough. I had one spot on my gum that had been hurting me for over a year, and after the deep cleaning the pain was greatly reduced. All in all, I highly recommend this dentist and everyone in the office. read more

I've been going to Dr. Terlet since I was a little kid. Great dentist and great staff. David (i think) has been cleaning my teeth lately and is a funny friendly guy. They do solid work. I once had dental work done by another dentist who left a cavity under a filling. Dr. Terlet fixed it up and made me smiling again. read more

We've been going to Dr. Terlet for over 20 years and I wouldn't switch dentists for anything. Here's how good she is: when my son was 4 years old he fell and damaged a front tooth and had to have a root canal. He doesn't remember getting a root canal -- she did it so gently and well that he just thinks going to the dentist is fun. She's smart and straight talking and her genuine commitment to people's health really comes across, and her whole staff is the same way. We think she's the best! read more

Drs. Terlet & Aziz have been wonderful. They've been our children's dentists since they were old enough to start seeing one. They're great with kids, knowledgeable, and their advice is practical and down to earth. Surprisingly our children still look forward to going to the dentist, even after having had some cavity work done. Would highly recommend. read more

If you are looking for a great dentist come to this office. Both Dr. Terlet and Dr. Aziz are awesome.

I wouldn't go anywhere else! I am NOT the type of person who likes to go to the dentist. Had my wisdom teeth out at 40 years of age! :-o However, when we got together, my then fiance (now husband) had been a patient of Drs. Terlet and Aziz, for quite some time. So, on his word, I went to see them. So Glad I did! Both doctors, as well as the other professionals on their staff, are knowledgeable, patient ( I'm a big scardy when it comes to needles) and above all "courteously professional" . I have been a patent through: being a newlywed, a pregnant ( and very ill) woman and a new mother. This is the dental office where my newly "toothed" children were seen. The staff and doctors displayed the same kind of patience and care with my very young children. I can't recommend these dental professionals highly enough, I would give them 10 Stars and two thumbs Up! read more

Find Dr. Terlet to be the best. However, the hygienists are almost always late--up to 20 minutes. No reason for this. Also very hard to get a cleaning appointment--so that combined with them perpetually running late (even for the 1st of the day appointments) leaves me less than enthusiastic for anyone other than Dr. Terlet herself. read more

I went to Terlet's office for about two years (six month cleanings and check-ups). In that time I found that I always had to wait 20 mins to a half hour after my appointment time before being taken. The office staff messed up my billing on two occasions, not being able to manage multiple insurance coverage, and Terlet herself was brief to the point of almost not being there. I also found that, on comparison with other dentists, Terlet charged higher than average, for providing average work in an unpunctual manner. I would not recommend Ariane Terlet. read more

Excellent service and I no longer dread going to the dentist. How much better can you say than that?

Interesting, skilled person with a great staff. I feel confident I am getting first rate care. I am a health professional so I can tell when I see a good practice read more

My whole family goes to Dr. Terlet for dental care. We chose her because she speaks Spanish, my husband's first and preferred language (and French) and had good reviews. We've been very satisfied with the quality of work, and Dr. Terlet is a really nice person as well. Office staff has been responsive and courteous, as have dental hygienists. Referrals for specialist care have been high quality. Recommended. read more

This is a nice office with a very professional and friendly staff. I have been seeing Dr. Terlet for many years and wouldn't consider going anywhere else. I feel like I am in the best hands with Dr. Terlet; she keeps my teeth in excellent shape! A special shout out to Martha (front ofc), Marisza (technician), and Derlie (Ofc Mgr)- you ladies are the best!!! read more

I love Ariane Terlet! She has been my dentist for years and I would not go anywhere else! She is kind, thorough, efficient, careful, and basically just really great. She puts up photos of her patients' kids! She squeezes you in immediately if you have an urgent dental problem! read more

We've been visiting Dr. Terlet for a couple of years now, and she and her staff are great. Always knowledgeable, gentle, thorough. They are open Saturdays. She makes it a pleasure to visit the dentist! read more

I've been getting dental care from Dr Terlet for more than 20 years, I've lost track. Mary has been my hygienist. I can't say enough about this fantastic dental office including front staff and scheduling systems. Transferring now only because I moved. I will miss them and can only hope to get this kind of care at my new dentist's. Bless you all for your excellent and skillful care in a warm, empathetic and safe feeling environment. read more

Do not go to this dentist!. They will perform procedure without explaining why they are doing it and then charged you for it. They also do not discuss and provide you with a written cost estimate. Got stuck with a bill. read more