Hard to separate the delicious food, up front and prompt service from the drawbacks. Mainly the female cook, long hair coming out from under a ball cap, hanging over food prep and cooking areas. The door to the bathroom left open into the dining area, was not the best view in town! Bring back hygiene to our dining places please! The meals were spot on, the cost reasonable. When the rest is addressed like a professional hygienic eatery I will be back. read more

Came in based on the raving reviews and boy was I disappointed! The sauce is ok at best, the chicken was colorless and flavorless and so was the rice and veggies. Coworker ordered the beef (or pork, can't remember) and it looked like jerky. Soooo dried out. She had to slather the sauce on there. Will not be back. read more

The chicken and beef yakisoba had a sour taste that was very off putting. The beef was like leather and very bland. The consistency of the chicken in the chicken teriyaki looked like canned tuna. Parts of it had the same texture, and other parts were dry and hard. There was barely any teriyaki sauce on it so I asked for more. Even covering it with an obscene amount of teriyaki sauce couldn't make it good. The gyoza wasn't bad but they borderline burnt. Honestly, the rice was the only thing that was good. We spent $70 and left pretty much all of our food there when we left. We did not make a scene or ask for a refund, but we will DEFINITELY never go back. read more

This is one of my go to for Teriyaki. Plates are always delicious never disappoints. It's a family owned restaurant. They have also won best lunch place in the last two years in Tri-Cities. The lady is supper sweet and great customer service. read more

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The spicy chicken teriyaki has been one of the worse I have tried. It had chili pepper all over. No sauce. I will not recommend or come back to this place read more

Chicken Teriyaki should not be white, barely any sauce. I had one bite and I was done. $15 gone read more

Teriyaki Grill - This was after I put the little no taste sauce they gave me - Chinese Near Me - Pasco, Washington

The most delicious and healthiest food you can buy on Road 68 in pasco. Nice and clean place to sit down and eat, great service too.

This was terrible! First, the best part, teriyaki sauce for the rice came with only a half full small container. The beef had absolute no flavor. They really have went down hill. Won't be back! read more

Their "Spicy Chicken Teriyaki" is a boiled chicken breast sliced with chili flakes and some soupy sauce, undercooked rice, and steamed veggies. Over all under seasoned and very unappetizing. I wouldn't recommend this place. read more

Great food good service and very friendly staff. You can eat in or do take out and they have a drive thru window should you call the order in. We strongly recommend this place for a wonderful lunch or dinner. read more

We have been frequenting this establishment for several years and have never been disappointed! The food is great, and the family is very sweet. They always recognize my husband and his parents every time we come in. If you are looking for a hip or bougie Teriyaki place, they probably wont be for you. If you appreciate a clean, friendly atmosphere and a good meal for a good price, come to Teriyaki Grill! read more

The Teriyaki is the best thing on the menu as it should be. My wife and I eat her pretty regularly and we enjoy the food and the folks that prepare it. :) read more

1st time eating at this establishment. Ordered Spicy Teriyaki chicken, Beef Yakisoba and a 3-piece Tempura Shrimp. Shrimp was pretty good as was the tangy dipping sauce. Spicy Teriyaki chicken was ok, but the spicy sauce was not what I was used to which I believe is usually Siracha sauce combined with Teriyaki sauce, but it was interesting and different (I'm always willing to try something once), but still fell very short. I'm also used to most Teriyaki restaurants grilling their chicken, so it has crispy edges and still moist in the middle (a fine balance I'm sure). This chicken simply lacked crispiness and the usual spicy flavor. The Beef Yakisoba lacked the usual Yakisoba smoky flavor and had very little meat for the money. When viewing the menu, I saw the dinners included stir-fried vegetables instead of salad and was excited about that, but it turned out to be the worst part of the dinner as they were overcooked and soggy. They tasted more like they were over-steamed with little flavor. Customer service was good with no issues there. Will not be back. read more

Food is good, not great. Chicken (even dark meat) is typically a bit dry. Very convenient location and love being able to use drive-thru for to-go orders. Love supporting local and will re-visit occasionally. read more

Stopped in for some delicious food for my work lunch and got it to go. The staff was extremely helpful very patient with my custom order and extremely nice the entire time. I overheard an incident that they were dealing with earlier today and I deeply regret that some racist person in this town came acting crazy earlier in the day and nearly attacked them and berated them with racial slurs. This is a fantastic business ran by fantastic people and they treat each customer like family. I can't wait to eat here again and again and again. The food was fantastic and I look forward to my next visit! As a Ben Franklin Transit driver I will have the opportunity to stop in here a lot and they will see me a lot! read more

My girlfriend and I have gotten dinner here a few times now. The teriyaki chicken as some of the best in town and puts panda express to shame. Good local business and worth supporting. read more

Gotta say it's a sad day. I'll start with the positive I've been here for lunch and left happy and the staff/owners have always been friendly. So... my first choice was Noodle zone but for some reason they closed early today but I was feeling like easing Asian food so I go to Teriyaki Grill and see the price difference between the eight dollar lunch and eleven dollar dinner price the lady up front said you get more food at the dinner price not true if anything I got less but paid more. In the picture I have my hand over the food to demonstrate how small the portion was. Adding insult to injury almost a quarter of the container was filled by the teriyaki sauce container. Lesson learned next time I'll just wait for Noodle zone for my Teriyaki craving and maybe revisit this restaurant only when eating in and during lunch. read more

Teriyaki Grill - Hand container portion comparison. - Chinese Near Me - Pasco, Washington

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A+++ Customer Service. The owners are friendly and know who I am when I call in and order the Spicy Tofu Yakisoba. If you're looking for great service, great food, and large portions I highly recommend this family owned restaurant. read more

The food is great I love the noodles and the rice the teriyaki is a little bland but I enjoyed my meal and my stomach is full

ever since the owners parents left the food has not been the same, place is very unsanitary, the back walls are covered mold , had gotten sick multiple times after eating there read more

Cool was on the phone while cooking my meal. He went and washes one hand in the process and held the cell phone with the other. Feel like this is very unprofessional and not sanitary at all. Also while waiting for my food another customer in the lobby was scared as a spider fell from the ceiling and crawled away. None of the employees reacted to either the spider or the cell phone when asked about it. Food was ok. read more

Food was flavorless.. I ordered super spicy I just got some chili paste from a bottle. Just overall the most bland teriyaki I've ever had before. Soggy vegetables with absolutely no seasoning or flavor. read more

Terrible, horrible establishment!! Are they under new management. This place used to be pretty good. Lately they have not had food prepared on call in orders and my order has been incorrect. The portions are smaller and taste like they have been sitting out all day. They can't even make RICE!! I thought I was eating a rack earlier. WTF?!?!? read more

Teriyaki Grill - Stay away!! - Chinese Near Me - Pasco, Washington

I got the vegetable teriyaki. The vegetables are primarily cabbage and have no texture or flavor. It's like they've been boiled all day. There is a cup of "teriyaki" that tastes like soy sauce with a ton of sugar dissolved in it. No smoky taste or seasoning. No difference between the taste of the rice or the vegetables. Overall, the entire meal was incredibly unappetizing. Very disappointing. read more

Teriyaki Grill - Absolutely no flavor, cooked beyond belief. - Chinese Near Me - Pasco, Washington

Good food. Healthy choices available. prices are ok. I recommend this place if you are craving asian with a more on the fresh side.

Great tasting food provided by very friendly people. Highly recommend supporting this locally owned restaurant

If I could give zero stars I would the worst customer service I have ever experienced. My family was just cussed out with the F word for asking for something to put the eggrolls in so they did not get cold on the drive home. The F word has no business in a place of business especially when dealing with your customers and children in ear shot! I know your parents would never treat anybody like this- big F for your restaurant! We will never go back and We will tell everybody we know how we were treated!! The food is not even as good as it used to be when your parents ran it! read more

I travel with my 11 year old son for Hockey, Soccer, and a little for baseball, and we search for the best Teriyaki everywhere we go. This place is the closest to our home, and sadly is at the bottom of our list. I have occasionally gone here (3-4 times in last 3 years), and it has been a let down every time. Price is average with others in 3 state area, but quality is worse than most. Our favorites are in The Seattle area, a couple in the Portland area. I also rate Woo's on G.W. way much higher. Meat has always been tough here, teriyaki sauce is pretty good, and the "salad" is tasteless steamed cabbage...horrible. You will get lots of rice, lots of "salad", and not alot of dry dark meat... This is my final try for this place, and thus my review.... just not worth it. Panda across the streets Teriyaki with white rice will now be my regular for quick meal teriyaki that is o.k.... Sad to see someone put out food, and not try do do the best they can... read more

We have eaten here several times and found the food average. Average not in a bad way. It's tasty; the quality of meat is decent; and the service is fairly quick. We typically do take away at the drive through but the servers are nice. I equate this place with any of the myriad of fast food joints on Road 68. And as this place is family owned and run, it definitely gets an edge over Panda or any other quick service restaurants. We typically get the bulgogi/ "Bulkogi" beef and either the pork or the white meat chicken. The teriyaki sauce is sweet but not overly so, but its a bit on the thin side. Finally the side of vegetables are cabbage heavy, but I happen to like cabbage quite a bit. And there is a faint seasoning on the veggies that's nice. They are often over cooked but this time they were still firm. All in all, I don't expect a full service Asian restaurant rather a quick bite when we are too tired to cook and don't want junk. read more

Always tasty. Never disappoints. I'll be honest, probably the best teriyaki in town. Wish they were open on Sunday's, but understand why they aren't. Owners are SUPER friendly and always greet you and thank you for coming. Food is always hot and fresh. Egg rolls are on point. Gyoza is ok. Order the white meat and a side of egg rolls. You won't be disappointed. read more

The teriyaki beef was thick flank steak without flavor. 1 beef teriyaki and an order of Fried rice was $30. Overpriced and underwhelmed. I left most of it on the table and left. Never again. read more

Lacks style needs a patrician to hide kitchen Food is just so so I would keep looking read more

This place is excellent. The owners are nice, the portion sizes generous, and the food is very fresh. We had the Bulkogi and Pork Fried Rice. I would highly recommend either. The interior is sparse but clean. The friendliness and efficiency of the owners definitely make this a fun place to dine. We will be back. read more

Will not be returning. It first time in today, and ordered a "spicy" chicken teriyaki it was extremely mediocre and made with little effort. I say this because there was barely any spice and let alone teriyaki on my plate and it was made in 5min. Taste was bland ....Save yourself the trip here and try something else. Perhaps even at McDonald's you get more for your buck. read more

Outstanding large servings of great food! Always a freindly smile when you enter also

Coming from a large city with some of the best teriyaki establishments, this is a great find for a small town. We love their selections and their prices. The option to order and drive through for a pickup is nice. I refuse to endorse a single meal, as that is something that must be tried and tested. I have yet to find a dish that I didn't like. Their service is fast and accurate. We tend to take our meals to go. However, there is plenty of parking and seating. A nice open floor plan. Definitely bring your appetite. You won't regret it. read more

This business is family owned and the owners are always so kind. They go out of their way to ensure an excellent experience for customers. I have been going to these guys for their chicken teriyaki since they opened years ago. Highly recommend. read more

Really great food. The food is always fresh. The couple that works there are always very pleasant and do everything they can to make sure your food is great. I highly recommend the chicken fried rice. I get it with an extra order of chicken and teriyaki sauce and it's amazing. read more

Miso soup hot and good. Chicken & Steak entree so disappointing. Nothing was hot. Meat was tough and tasteless. Vegetable side was cold boiled cabbage with slivers of carrots. Huge helping of plain white rice. I saw a couple of people pour cold teriyaki over the rice from syrup dispenser on the table. Restaurant was uncomfortably cold. read more

Clean, fast service (although appetizers came out halfway through the meal), and well done teriyaki food. I preferred the teriyaki chicken to the steak. If you're looking for something outside the usual road 68 fast food fare this is a great choice! read more