As mother-of-the-bride and event planner, I thought the venue was beautiful and my daughter fell in love with it. Her floral designs were beautiful, her caterer was great, the hair and makeup area is very ample and accommodating complete with a steamer (even the artists commented on the space), the staff was nice and helpful and did a good job with the reception set up and linens. The guest rooms were very nice, complete with water, soda and snacks. I did find out there wasn't hot water in the bathrooms. Great photographer. The bartender was really great. She handled our crowd of about 55 guests with ease. The venue is classy, beautiful and spacious. Everything was going according to plan all the way up to about 2 hours until the wedding and the power goes out and the venue has NO backup plan. They thought it was going to rain (it never did) so they started tearing everything down on the open patio and moving inside where there wasn't power, no emergency lighting. The DJ at least had a backup power source. I felt sorry for the coordinator of the day (my son was looking for the electrical panel and said she was crying). A server tried to help us more than the coordinator. She told my daughter we wouldn't be charged for moving the reception. What??? My daughter said she didn't want to move inside as she was tearing up. I told them to put everything back as she wanted. We were all running around trying to figure out what to do as we weren't getting much help from staff. We were told there was nothing they could do. We asked if we could bring in a generator so a least the DJ would have power and for the string lights and were told no. My son-in-law was on the phone with the director. My other son-in-law, finally got the director to agree to let him and my husband drive into town and rent a generator, they brought it back and got the lights and DJ going. Everyone was sweating profusely from hauling the generator and getting it hooked up. We all felt like we had to fix the problem and didn't get much help from the director. Anyway, the sky began to part and as my husband and I walked our daughter down the pathway, I reminded her of how beautiful the setting and evening sunshine was and she felt much better. It was so panicked and touch and go for quite a while. My daughter asked for some refund and was told not a chance. As an event coordinator, I only had "acts of nature" happen one time. It wasn't on the part of where I worked, it was torrential rainfall that didn't allow the group to get to their event. I fought for them to get a partial refund at least. This is just one mother-of-the-bride's opinion and experience. I'm just trying to state facts and not feelings as my daughter was asked to edit her review or suffer legal repercussions. This is a perception on my part as we were told this had never happened before. I believe the director should have been there or given the coordinator authority to make decisions. Other than this one huge thing, that was out of all our control, everything was very lovely. It would have been nice to have a backup generator on site. Maybe something for the venue to consider. read more