Jarrod from AAA was great! He arrived quickly, was very knowledgeable, and made the whole battery…read morereplacement process easy and stress-free. He took the time to explain everything and was very patient and helpful. As someone new to the area, I really appreciated how comfortable and taken care of he made me feel. Fast, professional service highly recommend! 5 star service Thanks Jarrod!!

20 minutes of a drive but charged for 1.5 hours. It doesn't take 1 hour and 10 minutes to write…read morepaper. This location is a scam and fraudulent.

Affordable, great customer service and quality work. I'll be sure to call them again for a tow.read more

This is a little late review, but the weekend before Thanksgiving, my battery died for my car. I…read morewas stuck in the Costco parking lot, with perishable foods in the car. I called my car insurance for help and they sent Tom & Son's! They were very quick in response time as they are local to the area. I waited at most 10 minutes, that includes waiting for them to find me and jump start my car. They were even able to tell that my battery was on its last leg and recommended I get a new one. I appreciated their fast response time and quick resolution to my issue! Thanks again!

Some people might complain if something gets rescheduled due to their own last minute call or a…read moreglitch that can happen in any business. I look at the overall service and courtesy I have experienced and would I call United again . They are my go to towing service anytime and their card stays in my file for their quality and value in service as time goes by .

I live in the arbors at cal oaks. The community is doing carport repainting. The residents were…read moregiven a very detailed schedule of the sections being painted. We complied with the schedule with no problems until today. My car was almost towed despite my section of carport having already being painted. The problem is a breakdown of communication between the painting company and the community office. This is all okay, human error. My issue is the attitude and disrespect from one of the tow drivers. He was verbally abusive to me, despite my having no prior warning that my carport spot needed to be empty. There were several tow trucks around my residence and the drivers were all very gleefully rude about towing vehicles. I understand this is a business but they had zero respect for the situation, for which I was not at fault.

Gabriel was very pleasant and professional, along with being very quick and very efficient at his…read morejob. I would recommend this company to anybody in need of having their car towed.

10 STARS FOR MOISES!!!!…read more All right, so the question is what went well... well everything and nothing all at once! Let me just start off by saying that MOISES is a frickin GOAT!!!!!! My Audi has a snapped serpentine belt, and a few flat tires, and he still managed my car and getting it on to the bed of the tow truck with absolute and utmost care. My crazy neighbor across the street that lost damn near all her marbles kept on bothering him and he was even tolerable through that. Fast forward to getting to the mechanic shop where I needed. My car dropped off my dumb self put the key through the mail slot.... Before we put the car in neutral to drop it from the bed. Moises was able to get the key out, not only once but twice when the second time I locked my other vehicles key inside of my Audi within the same 10 minutes span of time. He was very patient with me in trying to figure out a way around my stupid issues, he did not get frustrated at all. He was very chill.. THANK YOU MOISES!!!! On another note, I was in a car accident on October 11, 2025, which resulted in having glass shattered all over me. That tow truck driver picked up my car and before I left the parking lot, used the air compressor to blow all of the shards of glass off of my skin and body. The guys that work for this company always go above and beyond, and I could not be happier with Steve's towing service!

THANK YOU. THANK YOU. THANK YOU! As another local business…read moreowner with a fleet of vehicles, finding another TRUSTWORTHY company to help me in times of need is so important. Not only has En-Root Towing helped me locally... but he has helped me in critical times of need when one of my vehicles are farther away even in the late of night. Kerry understands the importance of timely support and I appreciate everything En-Root has done for me, my drivers and my customers. Thank you!!

Great Local Family Owned Tow Company!! I had to contact En-Root Towing to pick up & drop off one of…read moremy company vehicles to the dealership after a Failed transmission. They are Very affordable and responsive! I will keep their information for any future Towing needs and refer my friends -family.

I had a great experience today. My CR-V wouldn't start in the morning, so I called for help. The…read moretechnician Gabe arrived promptly, checked the car, and was able to get it started. He didn't rush at all -- he patiently waited while I drove the car around and tested starting it multiple times to make sure everything was okay. He only left once I was completely satisfied and confident the issue was resolved. What really stood out was his patience, professionalism, and positive attitude. He didn't even charge me for the visit, which was incredibly kind and unexpected. Truly outstanding service -- highly recommend!

Great customer service! Brandon arrived fast and he was extremely professional. I'm surprised of…read morethe quick response, great value as well.

Pacific pro tow was awesome! My son broke down on the freeway in 100 degree heat. They were very…read morehelpful and accommodating. Very friendly dispatcher. Highly recommend.

Excellent service fast response. The staff is knowledgeable prices Excellent I would recommend this…read morecompany and I will use them again.

I was in De Luz way far back, almost towards SD County. Needless to say I was in the middle of no…read morewhere. I lost my front right axle about 12pm on a Monday. I did not have cell service, but I was able to scan a large hill and get reception. I was able to call in for about 30 seconds, enough time to give my location and trouble. I lost connection prior to payment. Luckily I was able to receive text and the dispatcher for Grim texted me back and let me know I had lost cell service, but he was sending a driver over. I waited a total of 25 min and I heard the beautiful sound of that diesel truck in the canyon making lts way to me. The driver was professional and had a place that could fix my axle, I took his word for it and they were able to fix my car the next day. I am very grateful for Grim towing and my driver / dispatcher who saved the day. I would recommend them 100 percent.

These guys are GREAT! They just got my BMW over to my mechanic and are always QUICK and RESPONSIVE!…read moreI have been using them for years, and they ALWAYS give me the best price. The drivers are very careful with pickup and delivery. Locally owned and operated by the nicest people. Save time and hassle, and just use Grim Towing. They are the absolute Best! Period.

Yesterday 11/3/25 a tow truck driver named Sam saved my ass…read more My company tasked me with moving 2 Vans to that were non-operable. They both had to be moved onto a flat bed semi to go out of state. It was a herculean task. Not only did Sam come and provde a tow, he worked out all the logistics of moving the Vans onto the flat bed semi truck and communication with the semi driver. He was friendly, helpful, and gave the best advice concerning price of labor. He was down right AMAZING. If I ever need a tow and find myself back in Temecula, I'm calling Diamond Valley Towing, and asking for Sam!

Shout out to Sammy! Broke down between the 76 and Temecula…read moreon the 15. My car has to be flat towed and Sammy stayed in touch with me trying to help out. I wasn't in their area but he was willing to send someone to me. I ended up calling a local company but I want others to know this company comunícate well, has good pricing and actually seemed to give a hoot that I was broken down. Solid company!

4U Towing, thank you so much for saving me a lot of money! They were about to tow my car to one of…read morethe mechanic/garage shops because I couldn't start my car. I've tried jumper cables, NOCO jump booster, checked the starter and the ignition and still no luck. 4 U Towing worked and played with it for a few minutes and boom, my car started. Very professional, friendly service, didn't ask for any additional fee, I offered tip but he declined, he said he's happy to help. Just found my go to towing company in the area. Great value, fast, and trustworthy! Will definitely recommend them to family and friends!

They came out and jump started my daughter's car! After calling my insurance, it said they were…read moregoing to tow her car. I got a bit nervous and they reassured me before they got there that they'll try to fix it before towing it. They got there with their equipment and started the car no problem! I feel like they are a towing company I could trust.