Anthony was amazing! Took my elantra in and re leased a kona, he was so good my parents are going back to him next weekend to hopefully get new cars of their own! If u want a easy going guy with no bs hes it. Dont waste your time at Carlsbad or escondido, save the hassle and just go to temecula! read more

I've visited a lot of dealerships over time and this dealership is far superior than any I've ever been to. Barry was very professional and knowledgeable on the cars that were available on the lot. He really made my car buying experience easy. I was in and out. The staff from the managers to finance officer are exceptional. I never felt pressured or swindled. Every conversation felt as if I was talking to a friend or family member. I'll definitely be back for another vehicle. read more

This was by far the best and easiest car buying experience I have ever had and I have purchased 4 other vehicles in my past, this being the 5th. All staff we had dealt with are friendly, informative and by far go above and beyond to give 100% satisfaction. Car buying can be stressful because you want the best deal and that is what I got at Temecula Hyundai. I am not one to usually write a review but after my experience, I am sharing. Go see Jose in sales, he is helpful and delivers 100% customer service. read more

I will never take my car back for any repairs! They lie to you! My oil was black and they insisted that it was fine and could go several hundred miles on my car. All they were trying to do is cause me to be negligent on my routine car maintenance so that would eventually void my 100,000 mile warranty. I decided to go to Gosh Hyundai instead and they agreed with me and they were miss informing their clients on routine maintenance on their vehicles! BEWARE!!!! I would give them a negative review if I could!!!! read more

I took in my son's Hyundai Elantra into the service dept on Sunday. The car was actually purchased there last year. There was a leak that I requested they look into. By mid-morning they called to tell me that there were multiple issues, a stripped oil pan, a gasket that needed to be replaced, new tires, and brakes both front and rear. I had them complete only the items that were covered under the warranty. I understand the wear and tear with tires and brakes and opted to do that elsewhere but when I took the car to another mechanic I was notified that the oil pan was not stripped and not leaking it was merely a bolt that costs under $10 yet at the dealer I was told much different. It's unfortunate because we have purchased 3 Hyundai's and like the vehicles, I find it odd that the mechanic and the service rep had very different stories once we contacted the GM and Service Manager. They claim it was a "miscommunication" which inherently could have led me to to pay for a repair that was unwarranted and costly. I expect the half-truths that come with sales but not with service dept. Based on this experience I certainly will not be returning to this dealership. read more

I want to edit my previous post. So, after my experience was Hyundai, I wasn't pleased. I'll admit that. But, after sharing my experience here on Yelp, I actually received a very pleasing phone call from the manager at Temecula Hyundai. I am absolutely ecstatic about this, as I was not expecting to have any response from the location itself. I do appreciate his attention to detail and the personalized conversation, about my experience directly. As I stated before, I was very appreciative of the deals that the sales floor was able to show me previously, but the numbers were just not where I needed them to be, but I am happy that I will be given the same opportunity to go back and potentially obtain that beautiful car. Thank you Dave! read more

Great service. The two times I have been there for an oil change, the two gentlemen that attended to me had an outstanding customer service. read more

This dealership goes above and beyond to provide excellent customer service in the sales of their vehicles! Thank you to Pedro Rodriguez and Brad Cannon for your efforts! Pedro is a super star who works tirelessly to provide the highest level of customer satisfaction. I am looking forward to doing business with Temecula Hyundai for our next automobile purchase. And with the level of customer service shown so far possibly many more vehicles in the future. Thank you Temecula Hyundai! read more

Temecula Hyundai advertised a used car on Autotrader for $15000, I was interested in the car for my 17 year old son and spoke to Anthony at the dealership. They agreed to hold the car for a day so I could get to their location and test drive the vehicle. Once the car met my standards I agreed to purchase the car, as we started going over the paperwork magically the starting sales price went up to $15700. As I continued to review the sales numbers I noticed an additional add of $997, this was an aftermarket "appearance" package that is just another word for fluff. I told Anthony they advertised the car for $15000 not $15700 and I am not interested in the "appearance" package. After three trips back to his sale manager he told me that another couple wanted the car the day before and they agreed to the higher sale price and the "appearance" package so if I would not agree then they would sell the car to the other couple. This is called bait and switch and ILLEGAL, as well as the requirement to purchase an aftermarket product as a condition of sale also ILLEGAL. Shame on you Temecula Hyundai! You people know better than this and you blatantly break the law. I wonder how many other people you have screwed this way and they never knew it. You should be reported to the State dealer board and the FTC for those kinds of practices. read more

So we bought a 2016 veloster from this place in October, and by the beginning of December a whole entire pulley just fell of the engine! We had it taken in and the service person wouldn't authorize a rental because "we don't know if someone hit you, and caused the pulley to come out". Are you serious? I've totaled a car before and nothing FELL OFF THE ENGINE! So finally they say ok to a rental, and then about a week later tell us that it needs a whole new engine. Ok, that's fine. Fast forward to last Friday, I call to find out what's going on and when the car will be ready. Then they tell me that they've stopped work on the car, because they were able to pull the pin instead, and when they put it back together the engine was miss firing. So they looked further and found one of the valves was bad, and they're trying to say that because the exhaust was modified (which we hadn't even known), that that's what's causing the valve issue! When if they'd just replaced the engine like they said, the only issue I'd have to deal with is a new exhaust !!! And I don't know about you, but I've had plenty of cars with modified exhaust with 300's miles on it and never once did I have a valve problem. This place is a joke, and doesn't keep their word. And another thing.... wouldn't they have noticed the modified exhaust before saying they'd put a new engine in it??? BUYER BEWARE!!! And update, exhaust wasn't modified, they're crappy factory didn't put the bolts on tight so they fell off just like the pulley! read more

Temecula Hyundai - The pulley that just fell off the brand new veloster after 8000 miles. - Car Dealers Near Me - Temecula, California

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My husband and I were in need of a new car, and this was our second stop to look for options. Upon our arrival, Andrew Delgado greeted us very warmly. After telling him what we were looking for, he was very quick to find what was on the lot, and even found the exact car, model and color I was hoping for! He was very informative, polite, and likable. The whole team here seemed very nice and informed. The absolute best part of our time here was that we did not feel pressured once to buy anything. Andrew and the team here were happy to answer questions and talk about information with us, without making us feel as though we HAD to buy from them, or that we were wasting time with taking our time. I would highly recommend going to Temecula Hyundai and working with Andrew Delgado. read more

Gabe Kotsay, Makenna and Travis Kuhn at Hyundai are the best!! If you have any kind of service needed for you car, then your in the right place. They are very efficient and treat you with courtesy. I look forward to taking my car to the best place in town. read more

Ask for Michael Fernandez! He helped me, answered all my questions and made the whole process easy and as stress free as possible. He was very helpful and honest. read more

Went to look for a pre-owned Hyundai. At the most superficial level, everyone was pretty friendly. Folks held the door open and greeted you. The salesperson: really didn't know too much about the car's features. He even had to ask me how much the car was priced, which led me to think it was more of a tactic. He then went on about how every car on the lot comes with a $1,500 dealer edge guard add-on pre-installed, which was just clear tape around the door edges, saying that it prevents dings, comes with a lifetime warranty (the tape, not the car), etc. That was an immediate flag for poor business practices: come on, really? What a turn-off! During the test drive, he led us only on surface streets, never offered to take the car on the freeway. Like he wasn't every engaged or engaging. At that point, I had seen enough of the car to know it wasn't going to be for me, so we just took it back to the lot. I asked about specials and salesperson said they had 0% APR specials on new cars, but stopped short of suggesting I consider a low APR new car, which would have been about the same (or lower) in payments than I would have made on the pre-owned. I work hard and I appreciate folks who do the same, and the person we got, didn't show much effort. The vehicle: was presented with a clean exterior and interior, but the car showed a lot of tear and wear for something for a dealer lot. I expected better, considering it's a Hyundai pre-owned vehicle being sold at a Hyundai dealer. It looked more like a car from one of those no-name used car lots. Lots of trim showing wear and tear, yellowing plastic headlamps, some peeling paint, peeling trim pieces, some places had runny paint marks indicating a sloppy spray job, grimy (like black stains) door interior handles, etc. The interior appeared clean at first sight, but looked and smelled like it had been dipped in Armor All. In short, it was clean and shiny at first glance, but that's where it ended. Lots of defects. I would have expected the dealer to have taken care of at least some of these cosmetic blemishes before putting it up on the market and listing a KBB price of good/excellent. I pointed out a defective trim piece and the salesperson rebutted: "You can buy that online anywhere, or at Amazon and change it yourself." And I thought, with an ounce of sarcasm, "Oh, really? Never would have thought of that!". Another immediate flag. The verdict: Maybe I just got a dud and double-whammy on both the salesperson and a lame car this time, but based on my experience I'll pass on Hyundai of Temecula. My experience seems to contrast some of the reviews here. If you don't know the vehicle as well as I do, what do I need you for? On top of that, if you wanna play games about adding $1,500 for the door edge tape for every car on top of the posted price, Ima gonna take my business elsewhere, someplace where the shopping experience can be straight-forward and to-the-point and business practices do not include such antics like the $1,500 add-on mark-ups. read more

Israel Sanchez is awesome!!!! Fast, friendly and caring. My 3rd car from this dealership!!! read more

Today I bought a new Sonata hybrid, Israel Sanchez help me a lower interest rate, better payment each month and went over and beyond what I EVER experienced with any other car dealer. I would recommend coming to Temecula Hyundai and ask for him. Also Levi and Pedro were a big help. Great service. read more

I called service today because my tire is bulging out the side wall. I wanted a quote for a new tire. My car was bought from them. It is a standard tire from the lot. The service tech could not bother to try look up my car or look at the standard size. She just kept repeating "she needs my tire size." Even after I explained I'm not with my car right now. I know we are in the computer system there so she could looked us up. I'm very unhappy with her inability to do a little research. I guess I'll try someplace that is willing to help. read more

Carlos in service is the man! Really took care of my family and I by being professional, efficient and had great communication. Made me happier with my Hyundai purchase, cheers! read more

I took my car in a few weeks ago. I was given an estimate for a right axel. When they replaced it, it was still making noise so they replaced the left axel. When my husband spoke with Carlos he told my husband that the mechanic was positive it was the right and not the left. My husband knew for sure that it was the left. Because of their mistake we are having to pay more. When they gave me an estimate it included tax and labor. I had a discount of 15% percent that they did not give me They are adament that it was given. I emailed Supervisor and the response was that he had given more of the discount than the 15%. I have questioned it and waiting for a response. Also, in December of 2015 we took are car for service. At that time the axel was already making noise and they did not hear it which is really hard to believe when they had to fix the front shocks and I had asked for them to also take a look at the rear. How is it that the car was already making the noise and it was not heard in December or in April of 2016, when we took it in for a major service. read more

they are as helpful there, as they can minimally be. I just remembered to update my review; i spoke with everyone that could have helped, and their attention was clearly there. The place just does not have the potential to be as good as any Toyota place that i've ever gone to, or any service department at all that i've ever been. the "Service", there, is the service of shady behavior. Go someplace else. Do not go there thinking in good faith; you will get screwed out of $100 if it will save them 1 penny. This is the kind of place that will take measures against you, strategically. Hopefully you'll be able to find a better place to take your car to. i have been there many times since my first posting, because i had to. i wasn't rude, but i learned to have very low expectations of what they would or could do. BUT don't underestimate them; this is the kind of place that might not even change your oil when you went there just for that, i suspect. read more

I purchased a new Sonata from Temecula Hyundai and it was an awesome experience. Everyone from the salesman Lorin Augustine to Chris in finance were very helpful and accommodating. I was given the price that I was promised and was in and out of the dealership in a very short time. I would highly recommend this team again to anyone. read more

We went to Temecula Hyundai about three weeks ago looking for our new car. We were met by David Alarcon while looking around the lot. He was very knowledgable about the Sonata line and after test driving one we wanted to see the ECO vesrion. They did not have one on the lot, but David went to their storage lot and brought one back for us to test drive. We told him that we wanted a different color and we said we would be back. We set an appointment with him and he had the one we wanted on the lot. We wound up buying the car from him. Throughout the whole process we never felt pressured by anyone at the dealership. From Pedro (sales manager) to Jason (finance director) everyone was great. I had been to this dealership before about 3 years ago with my son to by a Veloster and that experience was why we came back. A very professional and helpful team from top to bottom. I would recommend this dealership to anyone and we will probably be back for any future purchases. Be sure to ask for David Alarcon when you come in, he will make your car buying experience a good one. read more

This is my 3rd Hyundai and the only service consultant that I continue to recognize and feel at ease with (regarding whatever kind of service my car needs) when I walk in is Carlos Velasco. He's always super quick, efficient, and personable - even when you talk to him on the phone, he knows exactly what he's talking about and today, before my car was checked out by mechanics, he already found the problem! Customer service at its finest. read more

Came in to get car serviced then thought "hey I like those Santa Fe's" met David alarcon and bam!!! Bought a car....... easy peasy! Their service and staff is remarkable and kind! They are bomb read more

Great service! My Sonata broke down on a Saturday morning. I got it to Temecula Hyundai, they squeezed me in and had me back on the road the same day! read more

My fiance and I went in to the dealership today to purchase a new vehicle and I am very unimpressed with their customer service. I found a car in auto trader listed for 16,000 and I went to see if the still had it. They had exact car in dealership (Vin and stock ID matched website) so we looked at it and went inside to get more info. The salesman tried to run our credit and get paperwork started and would not be clear with us and would not tell us a price. He finally went and double checked that the online price was right because I would not budge on getting paperwork started. He came back and said lowest we could do would be 18400 before uogrades, taxes and fees. Hyundai added Nitrogen tires, tint, and safety system to the cat. The salesman was being kind of shady and he wasn't being very professional. read more

I had a nice time buying my Hyundai here. The experience was fast and it was a lovely experience. However I've had the car for less than two week and my front left tire got a flat, which would've been no big deal but the tire already had a fix a flat in it. I haven't changed or popped my tire since the purchase. So I can only wonder why Lorin sold me a car with a faulty tire? So I guess me best advise is don't go to lorin. And when I called to complain he just ignored me and refused to help me out. So thanks for allowing me to purchase a car that was not up to par before leaving the lot. Again thanks lorin. read more

Our salesman Ryon Holland was very professional, knowledgeable and personable. He answered all of our questions. Showed us several models and explained the features and benefits of them. When we chose the Sonata Turbo,he assured us we had made a great decision. After driving for a few days now, we have gotten nothing but compliments on our new car and know we made the right choice. We had also talked to Mark Ruggieri. He also expained the differances between some of the models, he also is very professional and knowledgeable. We can't forget to mention the great finace team of Lee Hinton and Jason Arldge. They made the finacing and paper work a breese. Exlained everything so we could understand it and felt comfortable in our decision. If your lookingto purchase an Hyundai, Temcula Hyundai is the place to go. Ask for Ryon or Mark and tell them TheWizardman sent you. read more

So my truck got stolen and we were looking for a new car. Went through Costco auto program and Temecula Hyundai is their dealer. Salesman Jeff was great and had a sale already, however the handoff occurred to Shawn Smiley, the resident shark. To make a very long story short, he claimed first that the Costco price is $325 below their inventory price (not MSRP bu what they pay Hyundai) and that they actually lose money. like any company would really sell for a loss. Then tried and tell me that dealers only make a couple hundred dollars on a car sale as margins are so low. Finally he gives me the "Costco Doscount" price. The price he quoted was actually Factory MSRP for the car and not really a deal anyhow. Then the very high pressure tactics came on. Needless to say after much pressure we told them we are out and need to think about it. Instantly Mr. Smiley turned cold on us. Later that night my car was recovered by the police and Monday Temecula Hyundai's Mr. Smiley contacted my wife pressuring her to come in. After telling him we don;t need a vehicle now as ours was recovered he insisted he needed to talk to me. They are still harassing us non-stop with calls every day from different people even though we keep telling them NO! Emails, phone calls, etc. non-stop! All I can say is we still want a Hyundai in the future and had merely gotten pressured into it earlier than we were ready due to the theft. However I can say with %1000 certainty Temecula Hyundai will get NONE of my business ever in the future. Phone stalking customers who keep saying "NO" is not a way to endear yourself with a potential customer. What do they think they can harass us into buying? Hah! DO NOT LET THEM HAVE YOUR CONTACT INFO!!!! read more

Not really liking buying cars, I used to go through CarsDirect.com. They changed their format and really disappointed me. However, I was referred to Israel and what pleasant surprise. Very easy going, accommodating and really helped us get a great deal. Traded in a very spacious Infiniti M45 and was incredibly surprised how roomy and comfortable the Sonata Hybrid is. Add to the fact I'm more than doubling my gas mileage, perfect car for me. Overall, very satisfied with all we have dealt with so far. read more

I just bought a new Elantra at Temecula Hyundai. And I would personally like to let everyone know how much I appreciated James excellent customer service!!! Wow, from the moment I walked in to the time I walked out, James stayed with me thru the entire process. He walked thru step by step with me on the details of my new car itself, and the entire process of my application. He even helped me set up all the features and went page by page in the owners manual. Who does that anymore with you? Well here at Temecula Hyundai, James does!!! I wanted to let you guys know, if you plan to get your next vehicle here, ask for James, trust me; you won't regret it. Thanks again James read more

I got my second lease here just about a month ago. My first lease on a 2013 Elantra, aslo leased at this location, had run out and I didn't know what came next so I called them. Nestor Martinez answered and immediately helped me set up an appointment to discuss options. I explained that I didn't want to put any money down this time and was hoping to finance with my own credit, now much improved thanks to the the first lease that I had co-signed with my mother. The lease-to-buy option was reasonable but Nestor decided to have me take a test drive in their new 2016 Elantra while we waited. He pointed out the new features, and lo and behold, leasing one for three years would be even cheaper than continuing with the 2013 model. I asked he and Brad, the main finance guy, to give me a list of pros and cons concerning each option. Once again, Temecula Hyundai, did not try to mislead or otherwise influence my decision. I decided to go with a three-year lease on a brand new 2016 Elantra and I couldn't be happier. Stephanie helped me sign all the paperwork and never tried to push me to get any of the more expensive add-ons either. I was given a full service schedule and I know I'll get my money's worth at Temecula Hyundai. There's a reason I went back to them, and I don't think I could have gotten a better deal or better treatment elsewhere. read more

Smooth process and no BS which is just what I like when I by a car thank you for all your help Woody and Brian!

This review is for the service department. On Friday 10/09/15 I dropped our Hyundai off for a 105,000 mile service I had booked online. I know the Hyundai service schedule and what needs to be done, and I also check Hyundai website and owners Manuel. The corporate site and owners manual specially says the spark plug replacement will be done on the 105000 mile service. I should have walked out right thrn because this was the same servie advisor that broke the latch on my console during the recall for the shifter. I spoke with his boss about that and of course they would not take responsibility for that becasue I took too long to mention it..(but that is another review) The service advisor asked why I was there when I arrived, (Wouldn't it be better and more professional to check my appointment on your computer first?), I told him and also mentioned that it really needed the spark plug change because it was starting to run a bit sluggish. The so called service advisor said there is not service that says to change to plugs. I told him there was, and that he could look for himself online at Hyundai.com....He refused and again repeated the same line. After further investigation by me, this Hyundai dealer does the bare minimum on their services; they do not follow the recommended services that Hyundai recommends. Anything beyond their miniscule service is an extra charge. I had no time for their games, so I went ahead with the appointment, told the so called service advisor I wanted the 105000 mile service and the spark plug change. I also asked about the new recall regarding the motor, I even gave him the campaign #. He said, "There is no remedy", I said, check the website, true there is not a remedy yet but if I ask, Hyundai says a dealer will check the car...He said no, "they will let you know when they find a fix". Fine, I will deal with corporate because obviously this dealer doesn't give a damn about their customers. I asked when my car would be done, he said noon. My wife picked me up; it was 8:35 am. At 9:30am the so called service advisor called and said they had a few recommendations to add on, I asked what they were. He stated that the drive belt needed to be changed. I told him it was done by them 6 months ago, and was it recommended by the mechanic due to belt damage? He said no, but it was at the mileage it needed to be changed! Unbelievable that they do not do a visual inspection, and then notify you of their findings, they only blindly go by numbers...And, he could not look at my service history with them and see that it had already been completed? I asked what the other 2 recommendations were and they were also for things that had already been done! It is now 4:15pm and no call from TVH yet, so I had to call them. After waiting for the so called service advisor, I asked if my car was done, and he said yes... Well thanks for the call! great customer service!. My wife took me to get the car, I checked the bill and these jackasses didn't do anything I wanted except the spark plugs when I specifically said, and made an online appointment for a 105000 mile service! Not even an oil change. They did a walk around and said everything was good, even said the tires were good...Well, more great work because the tires are bad and were getting changed out the next day! I could go on with more of their rudeness, incompetence, and sheer rotten attitude. I have taken good care of this car and have good luck with it because it was serviced by me and also a different dealer, now, I have moved to the Temecula area and have been suffering with the horrible Temecula valley Hyundai service department for the cars last 3 services, well never again. Also, this car was going to be replaced by a new Hyundai sometime in 2016...Well thanks to collin, his horrible attitude and customer service, I will NEVER purchase another Hyundai!. Our next commuter car will be a Honda. Congratulations on losing business TVH, in this day and age of rude, uncaring, ambivalent, attitudes and bad customer service, you fit right in and are probably the best at being the worst!. read more

I love my Hyundai. It's a wonderful car...and I've had 0 problems with the company. But...if my family sees your "Big Duh" sale, they will never let me live it down and I will never forgive you. read more

I have to say that because of the sales person I had, it made my first time buying experience enjoyable. I had stopped in a few times over the course of months. I had my mind made up that I wanted a Santa Fe Sport AWD. Vuthy "Woody" Yim helped me out so much. For starters I didn't feel pressured, or obligated to make a purchase. He was friendly on a personal level, and gave me his own insight on the ups and downs of vehicles. He was kind, professional, and determined to help give me a deal. In the end I drove away that day the proud owner of a new vehicle. Woody helped me set up all of the features on my Santa Fe Sport. Then, to top it all off he gave me after market parts for the interior at zero cost! I am MORE than thrilled every time I get into my new vehicle. It's all thanks to Woody. He got me what I wanted, within my price limits, and at a bargain. I never once felt rushed. I HIGHLY recommend Woody as the person to talk to when you go in. Even if it's just to look. He's even gone out of his way to make contact with me after the fact to make sure I am a satisfied customer, also giving me the option to contact him on his personal number in case there's anything I need further. Thank you Woody!!! Happy shopping to those looking. I am updating this review because I recently had to go in and take care of some more paperwork. While it was an unfortunate circumstance, I have to say the Finance Director I dealt with was amazing. His name is Jason Arledge. INCREDIBLY friendly, and INCREDIBLY helpful. He made the paperwork process actually enjoyable. Great sense of energy, as well as his subject matter in his job was outstanding. Getting everything down to the fine print, as well as some insightful information for down the road. He went above and beyond his job title to help get everything put together. Thanks again Jason! If I ever go back in, I'll make sure to say hi to him. Great Guy!!! read more

**THIS REVIEW IS FOR THE SERVICE DEPARTMENT ONLY** I recently traded in my 2013 lease for a 2015 lease, same exact car but newer. In my 2013 I would always plug in my usb to charge my phone/play music. I got my 2015 and plugged my usb in, it reads it/charges for a second then says it's not plugged in. I call Rick, who sold me the car - HE GETS 5 STARS!!! - he tells me to bring it into service when I can. So I call today and someone named Collin answers the phone. First of all, he is extremely rude. So I tell him what's going on and he asks if I'm using a regular usb or a "special hyundai" usb. I tell him regular and he tells me that's the problem and that I need a special cord and even with the cord it's only going to play music, NOT charge my phone like my previous hyundai does. So I ask when they changed that, seeing as my previous hyundai charged and played music from the usb. He tells me they NEVER did that. So apparently I'm a liar? At this point I'm SO over his attitude I just say k and am ready to hang up. He then asks "well do you want to come in and try the cord and see if anything happens." UH NO. I want nothing to do with you. I'll take it to a real mechanic who can figure out what's going on and talk to me like a competent person and not act like I'm lying. Shame on you, Hyundai for having this kind of person in your dealership. I spend a lot of money with you and to be treated that way is unacceptable. So I will NOT go to your service department for any of my services. You can thank Collin for you losing a long time customer. read more

The dealership is clean and friendly, just be very careful what your signing. I was promised all these discounts, end of month, military discount, plus $500 off. They would only discuss monthly payment not purchase price. Stupid me got home saw I paid the sticker price,, exactly the same after supposedly getting discounts. I'll never go back, not happy. read more

Extremely disappointed in Hyundai's service department! I was driving down a residential road and my sunroof exploded. Thank God I had the inside part closed so the glass didn't fall on my kids in the back seat! I took it to the dealership to find out they won't cover it. Even though there was no evidence of anything hitting it. They keep just passing the buck. Talked to service manager and she said she has no power in this situation. Then I called the 800 number for them to tell me that the dealership has the authority to fix it but aren't doing so. I would NOT recommend Temecula Hyundai to anyone! Buyer beware, they're great when they want you to buy a car but once you're an owner there is no customer service! read more

I went to Temecula Hyundai for the second time. I bought my first Hyundai, a Tucson in 2005. When I turned it in, around May of 2015, with only $39000 miles on it and in pristine condition. They were pretty happy to receive it as a trade in. I was told it was only in the lot a couple of days when it was sold. I'm sure they made some cash on that transaction. Meanwhile, they showed me an Elantra. It had all the extras. It seemed wonderful. Mom and I decided it would be great and get better gas mileage, which was my main interest. So I leased it. I was given $7500 for my beautiful Tucson. Not much, but I put that down on the car. Mom is 89 and I am 68. Within a month we KNEW there was no way we could take another week of riding in this vehicle, Even though it was pretty and I liked all of the extras, it was KILLING our backs!!! My back is mostly metal and Mom has really bad arthritis and scoliosis. Trying to reach out to get those doors closed was awful, leaning down to get into the car was downright painful. It was horrible. We had to take it back. I don't put many miles on my car, as you can tell from my Tucson, so there was hardly anything on the Elantra when we took it back. They acted like this was REALLY going to be difficult on their part but they would do us a favor and let us pick out another car. I ended up picking out a Sonata. It didn't have all of the bells and whistles that the other car had, but I didn't really notice that until I got home. It didn't have the sun roof or the dash GPS, which I really enjoyed in the other car, but it was a car and it was really pretty and comfortable. They told me it would give me 28 mph. So that would work too. It was the same price as the Elantra, so I leased that one. They told me they couldn't give me ANYTHING for the Elantra I was turning with almost no mileage. I LOST my down payment of $7500! I could have rented a new Bentley for the period of time I had the Elantra and still have money left over! They had me pay another $8000 for the Sonata that was the same price and didn't have as many extras. So, basically, I paid $15,500.00 down. I was told I would pay $200 a month, for three years and when I came in after 3 years it would cost $10,000 if I wanted to buy it. The total price of this $22,000 lease would end up being $32,700. This is what I ended up with. I was kind of stuck without a car at all, now and a leased car can't be sold, so I had to go for any deal they would give me and they knew it. Also, the 28 miles per gallon after driving it in all conditions for three months has never been better than 22 mpg! Now tell me. Did I get a major shafting or what? Ya know, it used to be everyone tried to take advantage of me because I was a woman. Now I'm being totally TAKEN by EVERYONE because I'm a Senior Citizen. I'm not kidding. Everyone. It is like a horror movie. And Temecula Hyundai didn't disappoint in that department. Just watch yourself when you go there. Really listen. Use your phone calculator to add things up. Drive the car. Get in and out several times. They are good at making you think they are doing you a favor and even better at giving you the shaft. They lie about gas mileage. If everyone that bought a car from them added everything up they might change their review. If you all look on Hyundai America on Facebook you will see that there are NO good reviews. Also if you look into the 100,000 warranty you will see that it is EXTREMELY limited. Good Luck People. read more