I've been using All State Propane for over 4 years and have always had a great experience. They are…read morereliable, professional, and easy to work with. Deliveries are timely, billing is straightforward, and their customer service has always been helpful whenever I've had questions. It's nice to have a company I can count on year after year. I highly recommend All State Propane to anyone looking for dependable propane service.

We took possession of a property with a tank that had an All State sticker…read more I called, left messages, and also sent emails to find out more about the tank. They never responded to any of the calls or online requests. I called our realtor and was told that the tank was owned by the previous property owners. So I called around and had another company fill the tank. 5 months later, I got a call (not sure how they found my phone number) from All State claiming the tank was rented, and I need to pay for another inspection fee, and I wasn't allowed to fill the tank. I refused to do anything until I saw some proof that the tank was not owned, and I argued that I should not have to pay for another inspection fee, especially since most companies don't charge an inspection fee, and the tank was inspected twice within the past few months. Within minutes of the phone call, they sent someone back out and shut off our gas when we weren't home!!!! I called - no answer. I called their emergency number... no answer (comical). They called me back, were super rude and demanded that I empty the tank right away, and they will have it removed the next day. Long story short, I had another provider switch out the tank to one of theirs the next day, and I want nothing to do with this company. I can't believe they left us without gas, hot water, or cook top for two days!! So unprofessional, so rude, and terrible at returning calls. The most interesting thing is that at no time did any of them try to de-escalate the situation or offer any solutions. Just hostile, rude, and unhelpful. So many better options out there.

*continued review from 3/9/2025 Alliance Propane Co…read morecontinued with a follow up from our Saturday problem. We had fuel delivered and pipes checked by Pat, followed by Robert to solve a problem. This company was professional and knowledgeable!

Working with this company was an absolute pleasure. Marty's responsiveness was exceptional, and he…read morequickly arranged our scheduling. Marty is one of the most pleasant individuals we've had the pleasure of meeting. As newcomers to our neighborhood, and having just moved into our new home, it's always a bit nerve-wracking to find reliable service providers. Since this is our first home, we had limited knowledge about what to expect during the setup process. However, The Alliance Team exceeded our expectations by ensuring that everything was in perfect working order so we could fully utilize our appliances. They not only completed the job but also took the time to educate us about the process, going the extra mile to ensure everything was done to our satisfaction. Follow up was great as well! They are our go-to and they should be yours too!

Great store, all the farm essentials. Staff is professional, super knowledgeable. A true gem for…read moreTemecula

Just visited for the first time. The store clerk was very friendly/welcoming and helpful. Will…read moredefinitely return.

We ended up our monthly service with them and we had an agreement that they will not charged us for…read morenext month and they did charged us. In the end, a dead return the fee that was charged back to our account but still the mistake was made. Our experience with the staff and facility has always been great. This was the only thing that bummed us out. But we do intend to still use them for the future, even though this mistake was made.

Called in to see if Green's Storage sells Propane, I called 10 minutes to closing, and a young lady…read moreat the counter was very helpful and very accommodating to getting me in before they closed. I have had numerous issues at U-Haul dealing with staff trying to fill Propane so to find a local company with great customer service is amazing. Highly recommended and will be using their storage facility soon .

Horrible service, call back time takes forever, choose a different company entirely! Save your…read moremoney there are better prices elsewhere.

I pass this time 100 times and finally decided to stop very easy to get in and out great price and…read morethe gentleman that helped me with my propane filled up my RV he was really a great guy Bob for knowledgeable quick this is the place where I'm getting my propane

Great company, reasonable prices for fuel. Friendly customer support. Purchased a new tank . It…read morewas delivered on time and installed. Everyone was very professional.

Still have not heard from the company, I have sent everything to the email that reached out to me…read more The owner refuses to acknowledge the lie of a scenario the office manager created out of thin air. The final bill is not over $500. Another lie but this time from the "owner". The final bill is $489 I've removed their equipment from my tank and emailed them to come pick it up. I've also contacted the BBB and even they can't get a response from them.

I would give them a 0 if I could instead of a 1. Delivery…read moredriver called in for service tech without telling me. The technician came out, checked the tank, and did not mention any charges. I was never asked to sign anything or approve a fee. Almost a $700 fee and no negotiation Definitely dishonest and unfair Do not trust them.

Been trying for 5 months to get an Amerigas repairman to come to my cabin in Idyllwild, CA. to fix…read moremy electronic tank monitor. I've called a dozen times and had to wait at least an hour each time to speak to someone. I've emailed 5-6 times and got no response. I've contacted someone via chat a dozen times. They say they will put in a request, but nobody comes out. Next, I'll complain to the Public Utilities Commission. Then, I'll cancel my lease when it expires in January. Worst propane company ever!

The move into storage was easy and went fantastic. The office was super helpful…read more They answered all my questions

We went to this U-Haul this morning to get a 20' truck that we reserved and they said that they…read moredidn't have it because it wasn't returned. They didn't even have a 15' truck. We needed this truck urgently for a clothing fundraiser we were doing and lost an hour due to having to go to another U-Haul location and almost didn't make it. My son is very sick and we spent a lot of time and energy on this fundraiser to try to raise money for a treatment for him. I don't understand why they didn't have a backup truck and they also seemed very nonchalant about the whole thing. We will never be going there again!