Went in for a $22 car wash and it's now costing over $600! Don't bother talking to the GM. I wish I had read the yelp reviews before I went, but I had gone there for years when I lived in the area a few years back. NEVER AGAIN! Don't even chance it! There was nothing wrong with that mirror before I went. Even took it to the dealership and they said the right side mirror is rarely moved and it is uncommon for the part to brake like that.. I wish I could give them ZERO STARS! read more

Temecula Car Wash - Mirror dangling with broken part. - Car Wash Near Me - Temecula, California

So I heard good things about the monthly plan for unlimited washes & decided to sign up. I was surprised the first time I went and they don't actually clean the inside of your car just vacuum real quick. My car would always get done quick and look decent when done. A few days I tried to go & it would be closed for whatever reason (they said it was weather related but they were few clouds in the sky) or closed early. I had been going for probably 6 months when I went to leave & the plastic cover on my side mirror was missing!!! They checked the machine & snapped it back in& acted like it was no big deal. The black plastic part is completely broken but "they aren't responsible" read more

DO NO COME HERE!!! We paid for the highest wash and they did a horrible job!!!! We pointed out all that was missed and they would not fix anything nor would thwy refund any money. Is what it is, thats their motto. They didnt touch the cup holders, there was still bird poop present, finger prints everywhere, they only armour alled 2 out of 4 tires, and more!!! Horrible business!!! read more

I have been coming here for many years. Service is good, they do a decent job, but could be a little better. Would be nice if they put a little more effort into vaccuming and cleaning the inside. Used to do better. Their high end detail work is great though. read more

I have discovered this car wash and have used them several times. I have found them to do a thorough wash. They have a menu of options of the type of wash and drying. I usually do the wash where they clean inside and also dry after the wash. So far, I have been pleased. I recommend this area wash for your car or truck. read more

1.5 Stars / 1 Star for the Ticket writer, he was knowledgeable and professional and .5 Star for the Service.. BUT What I should of done was read the YELP reviews before I went here, that's my bad. The rest of the review is Yours! I spend $30.00 on a detail wash, and $3.00 more to clean my front drivers mat. (Which wasn't bad) and I have to come home and "touch up" everything that I paid for to be done. I WILL NOT RETURN.. Just an FYI.. I'm that luxury car driver, that gets my car detailed weekly. You lost a $120+ a month guest. So Unfortunate... read more

My wife took her car in a few weeks ago. I got in and asked her if she had it cleaned. She said yes. Horrible inside job seriously vacuum must be broken. Ugh let it go. Today I take her car in to see maybe they had an off day. Yeah right it was worse then before. What a waste of 40 bucks. I began to walk to the guys who cleaned the car and well they walked away and I just let it go. Seriously we as customers need to be treated better with the best service possible. I mean you clean cars that is huge for customer satisfactory. Now business is tough I know and employees just don't seem to care anymore. However it is huge to lose customers like this and reading your reviews seems like you are losing them quickly. I gave you a second chance and well money is not easy for me to just give away. Thank you. read more

I've been coming here since I got my drivers license at 16, and up until now had been happy with my service. Unfortunately, after interacting with the manager for the first time today, I will NOT be returning. My car came out dirty, without the dressing I paid extra for, and with rivers of dirt where it ought to have been wiped. I addressed all this with the manager as best as I could through his constant defensive interruptions- which made it evident he knows a lot less about cleaning cars than a man in his position ought to- and showed him how easily the mess should have been removed with the simple hand towel dry they advertise. I even demonstrated how the mess they left came off with a single light swipe of my finger. After telling me how wrong I was about the quality of the job, and how I should have expected less (yes, he really said this) he did at last concede they could rewash it despite the fact he and I disagreed whether it merited that rewash. I explained I didn't have time for that today, and asked if there was any other alternative he could offer. I would've been happy with a coupon or refund, but he was unwilling to come up with a solution and marched off. I told him I was sorry, but with this kind of treatment he'd lost a customer, to which he responded by yelling as he marched away "have fun yelping!" I suppose if I'd checked yelp, I would've realized that low quality car cleaning and highly rude treatment of customers are the hallmarks of this establishment, but the best I can do at this point is add my experience to this clear pattern of shoddy work and impoliteness. read more

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The automatic car wash left chip's in my hood! I cancelled my service and they still charged me the next month! Before I noticed all of this, I inadvertently subscribed to the monthly wash. When I called the manager to request a refund he was not in the office. I left a message and waited 3 businesses for no call back. I happened to be in the area of the car wash and stopped in and the manager on duty gave me cash as my refund. Additionally the girl behind the counter was rude as well when I initially began this nightmare. read more

I tried to get a refund from this business due to the changes in the world situation. I've been using them for two years and have a monthly membership. The hateful manager refused to budge and hung up on me. I'll go to the new cash wash on Temecula Parkway. Terrible! read more

I write this with great sadness and disappointment; after 15 years as a very satisfied weekly/bi-weekly customer of Rancho Car Wash on Rancho California Rd for all of our vehicles, I am sad to report that this will be my last visit to this business; and the recent substantial increase in prices (20-25%) only adds salt to this open wound. Over the past several years, things have 'happened' (they broke off the radio tuning adjustment knob of my Chevrolet) and I never complained. There were specific passenger compartment panels that they consistently did not clean or dust (maybe the steering wheel was too distracting), but I never complained. Last week I paid for the super shine package (~$30 inc. tax) and the vehicle was still dirty when they handed me my keys. I pointed this out to Humberto who directed me to inform the attendant upon arrival that the car was dirty, had pollen or bird droppings on it, etc. and it would be taken care of. Today I pointed out the bee pollen and bird droppings to the attendant, and when I paid the clerk I was surprised to see that I had been charged an additional $10 to 'clean' my car; that rounded up the car wash for my Toyota to $33.99 (see attached photo of receipt). Before departing, I spoke with Humberto and shared my experience today and overall observations of their decline. I am not asking for a car detail, just a car wash, but I won't be returning to this business again. Finally, I am not the only person who feels this disappointment as their Yelp ratings are 1.5 stars, and that says something about the quality of the business. Good Luck folks. read more

Temecula Car Wash - Unreasonably expensive car wash. Bye bye. - Car Wash Near Me - Temecula, California

Wow! Why did I give them another chance???? I rarely leave bad reviews and am back to say this place sucks balls! Not even worth asking them to retouch, wipe or vacuum anything. They pretend they don't see it. Later Rancho out! read more

I have been coming here for several years and am surprised to see it ranked low. Yesterday, I brought in my Tahoe, which was a mess inside, basically a whole summer's worth of dirt and sand and stains on my interior. I bought the $25 wash. The outside was spotless and shiny as usual. The interior was AMAZING! It looked like I had received a full blown $100 detail. Honestly I was shocked at the attention to detail: vacuumed everywhere, immaculate. All trim was immaculate. My experience with the other car washes in town is that they make the outside look nice but they do a poor job of the interior: They don't get the gunk out of the drink holders and door pockets, they don't vacuum between the seat and console or under the seats, they do a 1 man 5 minute job. At this car wash you get ten minutes from 3 people and it is done right. read more

I was told my Tesla has to be hand washed ($30) because it won't stay in neutral without someone in the seat.... LAME! Both cars before me and after me had occupants in the driver seat while going through the wash. read more

Even here twice. First time issues so gave it another chance get charged 12.00 for dressing and they forgot to mark it so trying to give me my car back with out getting it done. Glad I paid attention. Won't be back. Avoid here at all cost waste of money. As you can see the stars from others is true they are not good read more

Use a hose to rinse off and open the windows to get the inside clean. That's basically how your car will look after spending $28 plus a tip. Horrible work. read more

WARNING...I wish I had the option to rate negative stars. My experience at Rancho Car Wash would be Negative 5 Stars! Arrived at Rancho Car Wash without a cracked windshield on my new 2017 Nissan Armada. After my vehicle was washed there was a 8" crack at the top of the driver's side. We contacted David Lawrence, the business owner, immediately and was SHOCKED at his arrogance and condescending response. Mr. Lawrence refused to acknowledge that our vehicle arrived without damage. He repeatedly pointed to the edge of the windshield where the crack started and said there was "rock chip" that caused the crack. He could not prove a rock caused the damage, he just told me to consult a professional. When I asked how a windshield professional could prove it was a rock and not any part of his washing equipment that caused the chip he turned to walk away from me and said, "I am done with this." His condescending nature and arrogance really came out as he told me they washed over 300 vehicles a day and if they were in the business of damaging vehicles people would be lined up to make claims. He focused on the majority and refused to look at the possibility that this was the exception and not the rule. In the end Mr. Lawrence turned and walked away from me, refusing to speak with me any further about the damage. YELP users, please read on, this is important! In response to Mr. Lawrence's comment to how many vehicles he washes a day I asked him if he would be concerned about me posting in YELP about my interaction with him. Mr. Lawrence said, "I don't care about YELP." "People with common sense know that YELP is for whiners." This is NOT TRUE!. Mr. Lawrence your YELP responses to positive reviews not only shows you are arrogant and condescending but also a liar, with no common sense because you are on YELP as well. Customers Beware.....You vehicle could be damaged like mine and other YELP users and Mr. David Lawrence at Rancho Car Wash will wash his hands of you, denying any possibility that the machinery in his car wash caused it. Mr. Lawrence proudly told me he is the owner of both locations in Temecula. Protect yourself and your vehicles and give your business to one of the other car washes in town. Happy YELPing read more

Brought my truck to get washed and the inside cleaned. They did a very bad job. The outside driver side of the truck still dirty as for the inside the stuff put on the dash and doors was sticky. The stuff I had in the center console they trough in the back seat didn't even put it back. They also lost 2 of my console mats they saying it wasn't there. I paid $65 for a shitty service. The manager was no help at all it was as shitty as the service I received. If you want shitty service this the place to go and if you want good service this is not the place to go to. I wasted $65 going to this place and again the manger doesn't give a shit about the service you receive from them. If I could give a negative star I would. read more

The car wash is fine but the cashier needs to find another job. Rude and lacking in customer service skills. I'm not spending any more money at this establishment. read more

I swung by in a panic. Had scraped the side of my mans truck and grabbed the first guy I saw. Umberto ran out with his magic and made my problem go away. I felt so taken care of by everyone there. They did not try to take advantage of my problem. Or make me feel like a burden. Bless you Umberto and all your crew. read more

We brought my car here, dirty from traveling and pet hair! We did the $65 interior clean and wash and my car looks wonderful! They were fast, efficient and had nice customer service. I will be back here! read more

Worst car wash in the area. I paid & 49.99 for an express detail, and the passenger side wasn't vacuumed. The steering wheel is dusty, side doors are dusty. Save your money. read more

Been using them for many years but today I accidentally left my glasses on my trucks decklid covering the bed which was absolutely my fault. When I got home I realized they were gone, I returned to the car wash and asked for some help finding them and the manager was requested to come and help me. I waited for approximately 30 minutes and finally ended up leaving. I won't be spending money at this business in the future. read more

Their prices have increased and the service and attention to detail has declined. I'm doing with this place. Good riddance

If I could give it a zero Stars I would. Worst car wash I've ever had in my life! Biggest waste of $30 for their "best" car wash. All they did was vacuum it and run it through the automatic car wash, didn't even bother to clean the doors or the inside windows...... wish I would have checked Yelp before I I went there. You are better off doing it yourself or going somewhere else! read more

Great car wash, love the monthly car wash plan. Great service at the counter, Mary is always friendly and efficient. Quick service inside and out. All the guys do a very good job cleaning my car. Super friendly atmosphere. Wish they still had the Awesome wine accessories store. Other than that great car wash! read more

Temecula Car Wash - Car Wash Near Me - Temecula, California

Just got My car washed there and they did a horrible job. Paid 50$ for the worst car wash ever. they left tons of dead bugs on the front of the hood and then decided to wax them into the hood..... then inside the car they didn't even wipe the drink holders. Asked the manager if they could clean them and he told me I paid 50$ for the wax not for the interior... I told him I wasn't looking for them to do an amazing job inside but at least wipe them down. I was so irritated I told him I would just do it myself and I would not be returning. I could have gotten a better car wash just doing the old cheap way of spraying the car off with the hose and driving it in the sun for a bit because that's how it looks at the moment. read more

Temecula Car Wash - Thanks for the worst car wash ever... if they want to do 1/2 the job then I should pay 1/2 the Price. - Car Wash Near Me - Temecula, California

Just spent over $30 for 'the works', when I got my car back it wasn't vacuumed very well. The windows still had bugs on them, when I brought it up to the guy he blew it off with a 'that's common'. Definitely don't recommend this place. You're better off going through a drive thru car wash. read more

This establishments machine ripped my trimming off my tail light. The assistant manager herberto said go get a quote from fiat and they would take care of it. I did just that to return in 30 minutes for the general manager Dave to laugh in my face and say that he wasn't going to fix my vehicle that his machine tore up. He is very racist and this was a horrible experience. I do not recommend to my fellow Temecula and Murrieta residents. Racism is still all around us in 2019. I am a entrepreneur and business owner myself and this experience is unjust. Stand behind your business! 25 dollar wash has cost me 126 bucks! Never again. Dave you will receive what you put in tenfold. read more

Temecula Car Wash - Racist General Manager - Car Wash Near Me - Temecula, California

SAVE YOUR MONEY!!! GO ANY PLACE BUT HERE!!!!!!! Horrible job. BIG :( As previous yelper, this is not the same place that I use to Love. I drove all the way home after my wash this weekend only to discover that my car was still dirty. I drove all the way back and talk with the manager who said quote "we wash cars, we don't clean them". I REPEAT DO NOT GO TO TEMECULA CAR WASH. I WAS COMPLETELY SHOCKED BY THE BOGUS REASONING THAT THIS PLACES USES SO THEY CAN JUSTIFY WHY THEY DON'T CLEAN YOUR CAR. HE EVEN SAID THAT I HADN'T WASHED MY CAR IN THE LAST SEVERAL WEEKS, SO IT WAS TOO DIRTY!!!!!!! NOW THE CRAZIEST PART: I WENT HOME AGAIN AND CALLED THE OWNER???? HE GAVE ME THE SAME STUPID LINES BASICALLY SAYS IT WAS MY FAULT THAT MY CAR WAS STILL DIRTY. THEN I TOLD HIM THAT I WAS GOING TO TELL OTHERS TO NOT GET THEIR CAR WASH THERE, AND HE SAID "I WOULD HAVE TO ANSWER IN HEAVEN FOR SPEAKING AGAINST HIS BUSINESS!!!!!!!!!!" SO NOW HE HAS DETERMINED THAT MY SALVATION IS IN PERIL BECAUSE I AM COMPLAINING ABOUT SPENDING $20 ON A BAD CAR WASH, AND I AM GOING TO TELL EVERYONE ABOUT IT. THIS IS JUST BAD BUSINESS!!!!!! HORRIBLE CUSTOMER SERVICE. BAD CAR WASH. AND WAS VERBALLY ASSAULTED. YOU HAVE BEEN WARNED. read more

Since when does a car wash not include the interior being wiped down? I've been coming here for a while and I keep my car pretty clean so it was hard to notice that the interior wasn't being wiped down. I came this morning to get my fiancé's car done and told them to make sure they wiped down the dash and door panels because with two kids, the doors get pretty dirty. The guy that checks you in tells me that they don't do that. They only vacuum and wipe the windows down and exterior wash for the "Full Service" car wash. I had to get a $40 package to get the dash and doors wiped down.... So the above review was written as I was waiting for the car. I get the car back now and there are still dirty smudges on the door railing and the center console cup holders are soaked and not even wiped down. I tell the kid who gives me the car about the smudges and he says he can't get it out and walks away. I call over the guy in charge and he takes the car back around to fix the problem. I've spent now an hour waiting for the car to be finished. I finally get the car back and start driving home and notice they didn't even wipe down the steering wheel. This experience was terrible. I don't know who is running the show over there but something needs to be done to get this car wash back on track. Maybe random spot checks from the manager on their employes work. I don't know. I hope someone there reads my comment and does something about the mess over there. On the up side I appreciate the manager who came and tried to make the wrong right. He gave me a free car wash for next time and a bottle of water. The cashier ladies are always super nice. They get 5 stars. read more

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Ruined the side step on my van and refused to help with the repair. I was very upset with their lack of responsibility towards the matter. Your car has a high chance of being damaged here. read more

I wanted to get my car waxed (to surprise my husband when he gets home from his business trip) and a basic wash for my son's car at the same time. When they finished my son's car, I let the manager know we were leaving and would be back for my car before they closed (thinking this should allow enough time for the wash and wax). When we got into my son's car...they took all his quarters from his change! Really?! I feel silly for mentioning this, but if they are bold enough to steal money from a car, what else did they take from his car? And what about mine that's still there?! His car was washed as it should have been, but the whole change thing put a bad taste in my mouth. So I'm giving a one star rating for his car wash... When we got back for my car, I was looking for the manager because of the stolen change and noticed that my car looked dirty still. They cut corners everywhere...Didn't wash my car before applying the wax! How do you NOT wash the vehicle first? I. Am. Baffled. The attendant said they did wash my car, but not by hand. "...When you ask for a wax, you should also ask for a hand wash. The vacuum guys probably should've offered that to you..." There were tree sap spots on the driver side door, hood & roof...they just waxed over it. Again, baffled. So, when I spoke with the manager about the stolen change, he said it couldn't be true because they've never had anyone steal anything here. He was adamant that it HAD to be one of the new guys who vacuumed our cars. He said when he found out, someone was going to loose their job. But no apology or even an offer to correctly wash and wax my car. I don't know what happened, maybe he was upset with me because he walked into the cashier area and didn't come back. I told the attendant that I was leaving and asked him to let his manager know that I would not be back. Not only was the service I PAID FOR not completed, but this company employs individuals who steal from your car! read more

OMG, Horrible experience. First I paid $14.99 for a Basic Car Wash and they forgot to vacuum the front passeger compartment and when they were done, my car still had spots all over it. So being civil that I am, I asked for the Manager (Gilbert), i kindly asked him if he felt comfortable with a customer leaving his car wash with my car looking as it was. Can you believe he said yes. In the same breath he had the nerve to tell me for $5.00 extra he will run it thru the machine again. I asked him all he has to do is have his employee take the rag and wipe down the car, and vacuum. no biggie......well a big attitude later he still refused to render service as paid for.... Customers beware read more

I paid almost $30 for a car wash here. They did not vacuum my trunk at all. They barely vacuumed the inside. It appeared they spot vacuumed it and they did not do under the seats or the sides. They did NOT wipe down anything at all inside. I am not sure what I paid $30 for?? I was so disappointed and was really looking forward to a nice clean inside. I am new to the area and I can't seem to find a good decent priced car wash. Back in Orange County, you could get a full service car wash, inside and out cleaned, for an average of $15. You could do the normal add-ons - armor all, wax, etc, for a few bucks more. Usually I find that everything is cheaper in Temecula than OC, but not in this case! I would have demanded my money back but I didn't notice everything right away and I left for Vegas. Would have kind of been hard to bring it back after driving that far. This company needs to learn how to run a business better and offer better services to its customers. $30 for an outside cleaning?? Insane... read more

This the worst car wash. I brought my car in for a wash and out comes my car with a really bad dented trunk. I spoke with the owner and he totally denied it. You can see where the truck behind me hit my car. The push bars of the truck line up with the dents in my trunk. The owner was nasty and did nothing ... I would say to every body, do not go to this car wash unless you want your car DENTED...... read more

This is the best car wash in Temecula. The staff do a great job and they are fast and friendly. Plus, I love a car wash where I can get gas and also have my car scrubbed to perfection. There is a little market adjacent to the wash and I like it because the market sells all sorts of car goodies, and they have the best car fresheners that come in the coolest scents like the banana nut. It smells super yummy. The basic hand wash is $13.99 which isn't bad conceding it is a hand wash and I have never had to wait for an extended period time here. I hate having to get my car washed and I hate having a dirty car, but I know I can get a fast and inexpensive car wash at the Temecula Hand Wash. read more

Long story short: I paid $5 plus tip for a dirty but dry car. I dropped by here last week to have my car washed via the $5 express wash. I thought "Hand Car Wash" meant that they were going to wash it by hand but as it turns out, it went through a machine. Uggg, I was really trying to avoid ever washing my car with machinery since when I sold my old car the fine scratches of car washes was sort of an issue and I had to get them buffed out before resale. Anyway, for $5, I thought a one-time run through the machine would be ok. Plus, I was already in line. So my car went through the machine and then they did hand dry it. To their credit, I think they hand dried it at no additional cost (except tip) since I had the express wash. However, they dried a dirty car. When I left my car still had obvious spots of bird poo on it. If I was drying a car I would have at least wiped it off with a damp rag to give the appearance of being clean. Bummer about the $5 but really about the detour I took to get my car "cleaned." read more

Waste of time and waste of money. I've tried this place twice and not happy either time. 1st time - after wash and dry - tons of stuff left on front of my truck. Few other spots missed. Attendant took care of this after I pointed it out. (Newer model vehicle) 2nd time - arrived at 4:51pm and flagged to not enter drop off area. Attendant walked over and said they were closing and would not take my vehicle. My understanding is closing time is 5pm? F I arrive 9 minutes ahead, I should receive services I'm willing to pay for. (Small passenger vehicle 2016 model) I do not recommend using this business to take care of your nice vehicles. read more

I used to go to this car wash a lot. I've noticed that as time goes by, the quality of the wash was getting worse. I've also noticed that the lady who works behind the counter ( Mary I think) always seems to have alcohol on her breath and slurs her words a lot. Well, that was the last straw for me. No wonder they only have two stars. read more