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    TELUS - Open Connection

    3.0 (8 reviews)
    Closed 10:00 am - 5:00 pm
    Updated over 3 months ago

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    4 years ago

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    Wireless Wave

    Wireless Wave

    (3 reviews)

    $$

    After my last prophetic review of another location of W.W. leaving such a bad feeling for us that…read morewe no longer wanted to return to the store, even after we accidentally ran over the phone! In all fairness I have to upgrade a star for this location. The current employee, (we'll call him Ali E.) has both improved his customer service skills as well as his cell service knowledge. He and his assistant were so helpful, even going as far as offering advice beyond the call of duty. Unfortunately I can't go as far as saying that W.W. is fully redeemed of it's past transgressions, only that finally we experienced something other than terrible service on this particular visit.

    The first time I did business with this store was three years ago on Robson Street. The amazing…read moregirl I dealt with there left. Somehow I walked into the Park Royal North store in West Vancouver and met Parham. I have bought several items from him. He is wonderful to deal with. I have since had some challenges with a a Bluetooth or rwo. He and Cindy and staff have gone out of their way to help and to solve any problems even contacting the manufacturer to activate a warranty which normally the customer would have to do. I cannot say enough about their service and calm way of handling customer concerns with any product. I am so busy with my work and life and they take all the pressure off with their customer service and going the extra mile! I highly recommend them. Annemette

    Visions Electronics - The indoor front entrance to Visions Electronics (Inside Capilano Mall)

    Visions Electronics

    (5 reviews)

    Quick and great TV service by very knowledgable technician, Darryl…read more Got to watch the Blue Jays in time!

    This store is a electronic store but also sells appliances as well. It's essentially a smaller…read moreversion of Best Buy. The employees here tend to be friendly enough. Good thing about this store is that they constantly have discounts on many accessories and have it be displayed at front. Over the past year or so, I've gotten a pretty legit wired gaming headphone for $18 + sales tax. I recommend going after iConnect one for that price as this is very solid for what it is and it feels like it should be worth double this (or at least audio wise, it's hard to beat this one). Haven't really fully tested the microphone yet but I wouldn't be surprised if it's at least somewhat modest where it works, but won't be able to beat a $100 pair, but just that it does the job. Would I suggest this store? Sure, if you're just here to pick up a random pair of headphones or other accessories where the prices are either decent to competitive, or if they were having one of the more rare but really good deals on something and this store happens to have it. The only major gripe I have is that you need to be very careful with some of the products you buy here (or at least the ones that is having a major discounts as they may be on a major discount for a reason) because some of them either will work well OR will only work for a short while before it breaks OR is a total dud where the item doesn't even turn on. And some of these items there's no 100% you can even return it because either there weren't any return policy OR you might've just missed it because it malfunction or broke right around the same time the policy ended. Point is that if you're planning to buy any of the cheapest tech they have on sale, best to buy it with a grain of salt as it is hit or miss. Only reason why I am giving this place more then 1 star is because I scored a very decent pair of headphone from these guys for $18 that does have a pretty decent audio while playing on my PS4 and other consoles. It feels and sounds like it should be worth $30~$35.

    Pacific Coastcom

    Pacific Coastcom

    (8 reviews)

    $$$

    Mount Pleasant

    My previous review was removed by yelp. Should I send you my receipt?…read more TLTR: Bough a phone, returned a phone with in a week nothing wrong, was told I had to FAX my id to unknown phone number because I had been flagged for something. I can't remember what they called it. My review dissipated for some reason. Yelp I'll be happy to email you my receipt to clear doubts.

    Wow, they sure do have good salespeople here! I came in fully intent on buying something simple to…read morereplace my ancient phone that had finally died and left with an iPhone. It's not like i had even WANTED an iPhone prior to this, quite the opposite in fact. What made me change my mind? The man who helped me, Cesar, basically sold me on the phone by finding a way to cut 40 dollars off my monthly bill while still keeping all the features i had before! You had to have a smart phone to qualify- up until this point none of my phones had been smarter than me- and being a mac user, it seemed like the logical choice! I was pretty impressed with the service because he called Telus twice for me to ask questions i had about my new plan features and what they included. It isn't a Telus store so i don't expect them to know all the ins and outs of every single detail of Telus' contracts, so i was happy that he actually called to ask instead of bullshitting an answer just to quickly sell me a phone. He also showed me a lot of handy features and showed me applications i could download to even further cut my bill down by making calls through a wireless router! I'm assuming they make most of their money by selling phones and getting a commission for signing people up with Telus, so they certainly had no qualms about showing me how to save a bunch on my month to month bill! Also, this is the first time my phone hasn't been screwed up after activation. I'm pretty sure I have a ranty Telus review on here somewhere because in the past it has taken me more than one visit to an actual Telus store to get my phone working properly! For the first time ever, I had no problems with my phone after it was activated when i came here!

    TELUS - Open Connection - isps - Updated May 2026

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