Very happy! Telstar quoted a price for a new laptop screen and said it would be done in 2-3 days. Work completed in 2 days and cost was exactly what was stated in estimate. Hope I won't need any further repairs, but good to know there's a reliable local place if I do. Thank You Telstar! Beverly A Rogers, RN read more

I've been in touch with Sam several times over the last two weeks both on the phone and in person, regarding my Apple MacBook Pro (2018 model). He is absolutely terrific, just great. This fellow knows what he's talking about. His prices are fair and his services is fast. Thanks Sam Ph. D. read more

Great place! A computer guru! My laptop hinges came off causing an issue with the screen. My husband went to Telstar and the service was great. Quick and fixed my issue in a very timely fashion. He was honest and I have not had any issues with my laptop after he fixed it. Thanks Telstar!!!! read more

A huge thanks at Sam at Telstar Computers. Daughter's IPhone XS was acting up (keyboard messed up touch screen was messed up.) Called Sam for a quote and item was in stock. It was a quiet Saturday and Sam was able to fix the phone at a fair and reasonable price. Plagued by a cracked screen, messed up keyboard, or other issues? I'd recommend giving Telstar a call. Telstar is at corner of Fox Hill Road and Route 53! Telstar (973) 829-0902 read more

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Very fast computer repair and reasonable pricing. I would recommend to anyone, 5 stars and I will be coming again for any future repairs.

I always trust Sam to solve my Apple computer problems. Quick, professional, fair prices. Top notch service.

Fast, efficient, and pleasant experience getting my computer fixed. Highly recommend!

I had a crisis since I was going away, and the NJ shut down killed the excellent computer repair store I used to go to. I knew from my research and previous experience I might be losing everything that was on my late mother's laptop. I didn't have it long enough to back anything up. Luckily, I brought my laptop to Sam, and he managed to save all my files and get my laptop working again! I was happy I supported a local member of the community too. read more

Sam is fantastic. How nice it was to take my computer to a local store owner to be fixed. Sam explains everything and offers personalized attention and a better price. This was a much better experience than going to a big box store! Thanks Sam! read more

I brought in my MacBook Pro that i bought back in 2014 because of hardware issues and water damage. A day later, i picked it up and it looked and worked as if it were brand new! I also have really bad luck with my iPhone phone screen and have brought it into Sam, the owner, multiple times. The price is extremely reasonable and Sam fixes the screen very quickly with excellent customer service. Thank you Telstar! I'll definitely be back if i have more computer or phone damage. read more

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HERE'S WHAT I EXPECTED: walk in, drop off my tower computer, leave it for a few days until I get an estimate, balk at price, wait a few more days for a part to come in, wait a few more days for the repair, then get up-sold on some crappy virus protection scheme or extended warranty nonsense. HERE'S WHAT ACTUALLY HAPPENED: Brought in my dead PC, grabbed lunch at 53 Grill across the street, and 40 minutes later I had a perfectly working computer with a new power supply, for a very reasonable price. The gentleman even had it powered up and hooked up to a monitor for inspection upon my return. Wow!!!! No BS whatsoever! Customer service like this is rare, and Telstar has it in excess. I would recommend Telstar to anyone needing computer repair or a custom-built PC. Evidently, they also do smartphone screen repairs, so keep them in mind for that as well. read more

Was in town and shatters my iPhone 6s. Telstar was able to fix it and make it look like new very quickly. I've shopped their prices and they are the best I found. And quality service. The helped me get my phone fixed quick right before we had to head to the airport to leave. Highly recommend these nice folks. read more

sam is outstanding. honest and reputable. anything needed he can do and i am a toough critic.

My daughter cracked her iPad screen and wanted to take it to apple to repair. But at a cost of over $250, I told her to consider somewhere else. She was concerned about the quality of work and warranty. The price at Telstar was so much lower and the man told her that if the screen didn't work(track) properly after repair, he would replace it. But that it had only happened to him twice. So when the iPad was finished, she paid $150, though the edges of the glass were rough. She tested the functionality of the screen and it was fine, so she decided not to worry. Once home, she put the iPad in a case and 3 small cracks appeared at the edges. She was devastated. We took it back and the man said it was not his fault, but that he would replace it for an additional $25. She felt that was fair. When she went to pick it up, she brought the case and a new screen protector she had purchased. The screen was in great condition and he put it in the case and put the screen protector on. She was satisfied. Until on the way home she powered it on and there was a 1" dead spot running the whole way across the screen. We turned around and went back and showed the man and he said that it was not his fault and that the damage was from when she initially cracked the screen. This was not true, since she had tested the first screen he replaced and it had worked. He refused to do anything to help. When you deal with a company like Apple, you have recourse when the work is shoddy. When you deal with Telstar, you have no recourse unless you want to hire an attorney. My daughter's iPad is now useless and worthless, and as that wasn't enough, it cost her $175. You may have a good experience, but you may be one of the people whose device he ruins and refuses to repair or refund his charges. read more

Absolutely disengenuous and untrustworthy. I took my cell phone in for a bad screen. They replaced it for $75. It stopped working immediately... but I took 3-4 weeks to go back. But when I go back, he takes one look at the phone and insists he can tell that I re-damaged the phone. He said I "hit" it and he says he can tell by the screen image. He is "100% certain" without looking inside.... that it's my fault and not covered by warranty. The problem here is that I am 100% certain I did not re-damage the phone. There is zero external evidence of an impact of any kind. The outside is pristine... but he is "certain" that I hit the phone in some way. So I show him my other phone that I have carried for three years.... dropped many times.... and sustained zero damage.... even if I did drop the subject phone (which I did not), I tell him the phones are not THAT delicate. Wont he take a look first? NO. I must agree to $50 more dollars first! This man makes no mistakes and he doesn't even need to look. What a crock. This guy doesn't trust his own work beyond 10 days. (Other shops offer 90 day warranty). But warranty wasn't even the issue here.... he is claiming that he is God and he knows it's my fault.... end of story.... good bye. This place is a straight up 100% rip-off operation. This man is judge jury and executioner and he will not take care of his clients. If its possibly his bad materials or his poor workmanship, he will put his head in the sand because his pocketbook matters more than any customer relationship. So I tell him that I will certainly pay again to fix my phone.... but not with him! Why would I pay him again when I can pay a second time anywhere AND establish a new relationship that I can trust! What a joke. This guy is incompetent with cell phone repairs and he leaves his customers hanging without a care in the world. He didn't even express any sentiments whatsoever about valuing my business or patronage. In my personal experience... this shop owner is a thief and he stole from me personally. Highly aggravating. I have NEVER had an American business take a similar "go jump in a lake" attitude. Usually, they will at least investigate with an open mind. read more

Excellent service and pricing. My phone screen was destroyed and the owner replaced it on the spot! My service provider T Mobile wanted over $250 to do it even WITH the useless insurance they suck you into buying plus a fugazy warrantee good for one year! They did it for $65! I inquired about upgrades to my Mac Pro and again a completely reasonable quote. He is extremely honest and I am going back! Very modern and clean store. A pleasure to do business with. read more

Sam fixed my computer which was slowly dying of multiple viruses and old age. In 24 hours he had it running better than it did when it was brand new. He is professional, knowledgeable, incredibly responsive and a real star in terms of client service. He is an impressive business man and I would recommend Telstar unconditionally to anyone. Kathy F. Management Consultant read more

I went there on a recommendation and was completely satisfied. My iPhone was not holding a charge anymore and it turns out I just needed a new battery. They were able to take care of it on the spot. I was in and out in less then a half hour. read more

I am very particular of where I take my computer to get repaired after having had bad experiences with other places, including the big box stores. However, after going to Telstar computers I am was very pleased. They offer quick service at a very reasonable price. read more

Have twice been a customer, first to replace an iPad screen and then to install a heat sink fan on my grandson's gaming computer. The communication re: price and time was excellent. The results were as promised. It is a pleasure doing with this company. read more

Had an iPhone 6 screen break so I could not put in the pass code so I took it here and Sam fixed it within 30 minutes, doing an excellent job. Before I took it here I got quotes as high as $150...no way was I going to pay that. Telstar, had the best rate and I actually forgot about them being in the area. I had a computer issue months ago and Sam helped me with that so now that my computer took a dump I am going to let Telstar make me a new one, a Lenuvo (sp) or whatever you spell it. His prices for accessories is also good, so why not go local instead of ordering online, I like a brick and mortar place. Oh, I only paid $105 for fix plus the state ransom in tax.... read more

I had my iphone 4 screen repaired and at the time I was very pleased with the service. Later that day I noticed the new screen started to freeze and 2 days later the screen started to crack at the home button from pressing it. I went back to the store and the man told me the screen freezing is a problem with my phone and the crack is not his problem. Terrible place. Terrible man. read more

I have been using Sam at Telstar for many years, our family has 6 cell phones, 4 I Pads and 5 Mac Books. Whenever I have an issue with any of our devices Sam is there to take care of them. He fixes them quickly, and is reasonably priced. Very honest and dependable, read more

I will return, if needed. Sammy fixed my son's PC last year. Fast, very friendly and reasonably priced. Convenient to my home, too!

I have built and repaired my own computers. When the screen on my MSI netbook was damaged, I thought a screen replacement would be a simple matter. I used YouTube to check out the procedure. However, I could not for the life of me, line up the pins on the cable with the mother board/video card's pins. After calling around and getting estimates that rendered the MSI worthless, I stopped into Telstar. Fifty dollars later, I have a fully functioning netbook again.Same day turn around time as well. read more

I took a tired laptop into Telstar, and I brought home a screaming computer! For all he did, his price was very reasonable. I will refer him to friends. A really good computer repair shop! read more

Sam is great! When my very old computer recently died, Sam was kind and generous. He went above and beyond to save my data and to provide me with a replacement. In the past, he has built me a desktop and a laptop that are both working great. Highly recommended! read more

Since starting my own consulting business 18 years ago, Telstar Computers has been my go-to IT team. They've repaired computers and updated software for me, as well as sold me laptops when it's finally time to retire the old ones. I have 100% confidence in Telstar's judgement and technical capability. read more

I brought 2 computers to Telstar for repair at the same time. the first computer was a 2012 macbook pro with water damage. They fixed the water damage but the computer came back with an old operating system and scratches all over the lid and bottom. This computer has always been kept protected and did not have 1 scratch on it. The Apple cord had been sliced with something and was destroyed. He offered me $50.00 for the scratches and offered to replace the cord. I would not accept the $50.00 as that would not replace the cover. He called me that he had a new cord. When I went to pick it up, it was used and spliced together. He swore it was new from apple but could not produce the reciept and it was not in a package??? the 2nd computer was over heating. They replaced the fan. It was still over heating. They again replaced the fan? It is still overheating. Now he tells me that its the motherboard????? LIER!! That computer also came back with scratches on the case. I am going to have to go to small claims court to sue this company. DO NOT BRING YOUR COMPUTER HERE!!! They are terrible!!! read more