Getting my phone replaced was a great experience, which is crazy because you never think about the "experience" of getting a phone screen repaired. Anyways, I messaged the company and got a quick response. Next thing I knew I had an appointment with Josh to get my iPhone 6 phone screen replaced. He agreed to meet me at a Barnes and Noble conveniently located 2 minutes away from my work. I met with him during my lunch break and was done with the whole process in under 30 mins! In case you're wondering, here's a selfie Josh accidentally took with my phone once it was all fixed: read more

Intrepid Computers & iPhone Repair - IT Services & Computer Repair Near Me

Wednesday, 3/22/17 @ 10:50 AM: Running in to path to go in to World Trade Center to catch my 11am Criminal Procedure class as usual. Threw my water bottle upside down in my Herschel Backpack - If you own a Herschel, you know that there is a separate velvety, soft compartment to put your lap top in. As I was walking towards my law school, I felt wetness on the bottom of my backpack. At this point I am praying to God that water bottle did not spill in my lap top compartment. YOU GUESSED IT; IT DID. Of course, my MacBook Pro did not turn on the whole day; handwritten my notes for the rest of the day. Meltdown; heart palpitations. End of Classes, 3/22/17 @3:35 PM: I'm now at the Apple Store in World Trade Center. In the edge of tears. Long story short, they could not fix my computer and my best bet is to look for an independent company to recover my data. I may not be a doctor or a scientist looking for the cure to cancer. But, as a law school student who is about to graduate in May 2017, who is also a clerk at a firm in NJ and a judicial law clerk for a Judge in NY, my notes and work product = HOLY GRAIL Home, 3/33/17 @ 4:25 PM: Performed one google search after another to look for a company that I can trust to recover my data. After a plethora of results and semi-convincing people telling me that I have to ship my laptop to various places, i.e. St. Louis; California; etc., I knew that I needed to find a person who I can personally and physically see, speak to, and interact with. I am too paranoid and skeptical for my own good and was simply not comfortable to ship my MacBook to anyone. Found someone local. Spoke to previous clients for a reference and found that his turnaround time may not be as quick as I want it to be. Helpless and hopeless - NEED MY MACBOOK FIXED ASAP. @ 5:45 PM: Found Intrepid - Josh's company with amazing reviews. Called him. He texted back because he could not pick up. He was able to ask me relevant questions right off the bat and was able to give me a little bit of comfort, but not too much hope. He did not want to over promise and under deliver, I later found. I made an appointment with him for Thursday, 3/23/2017 at 6pm. Thursday 3:23 @ 6PM: YES HE IS MOBILE. YES HE COMES TO YOU. He arrived at my house right on time. He even offered to take his shoes off, which I really appreciate since we do not wear shoes in the house. He got right to work and was prepared. He was thorough, quick, smart, and very efficient. When he tells you that he will be done in an hour, that is literally the case. YES MY DATA WAS RECOVERED AND I AM NOW A NORMAL PERSON AGAIN!!! Thanks to Josh, I have all of my data and my hard drive is now safe and secure. For those of you who are wondering: my MacBook is no longer usable. But, that is NOT why I needed Josh. My MacBook was the least of my worries. I bought it in 2010 and should I not able to be used again, I did not mind. All I cared about was my data, which Josh DID save, recovered, and even gave me a little storing container and pouch to store my hard drive in. I now have ALL of my data recovered from my hard drive AND the proud owner of a pretty and shiny MacBook Pro with touchbar as an (early) graduation gift from my parents =) =) I am forever indebted to Josh and WILL call him whenever I need any technical support. I asked; he availed himself. Prompt; knowledgeable; polite; competent; thorough; reasonably priced; responsive; accommodating = ONE OF A KIND. THANK YOU JOSH! read more

JOSH is the MAN !! Listen I will tell anybody about Josh , he was honestly amazing. Super professional ! Which is always a plus. Unfortunately my area was not an area that he services but my job somewhat was. I was so grateful for him coming and helping me because my phone was in dire need. I went to apple on several occasions trying to secure an appointment with them but for some strange reason they are always booked. So I looked on yelp and found Joshua he's clearly a superhero I wouldn't think otherwise. He came to my job fixed my phone 4 hours later its still working so he obviously did a great job. I would personally recommend him to anyone. He's also very responsive to text messages. The screen is also warranted for a year as long as you don't break it again. I'd rather pay 100 bucks then 175 for an insurance deductible.. or 150 with apple. read more

Josh helped me upgrade a MacBook Air that hadn't had an OS upgrade in four years. He was both professional and pleasant, arrived when promised, and charged a reasonable rate. I would be happy to call him again and recommend him to others. read more

My iPhone6 hit the concrete, and that didn't work out so well. I was traveling the next day, and needed a new screen right away. Found Josh's website after the Apple Store at Short Hills told me the next appointment was 5 days away. Josh came over to my house that night, and replaced the screen. Boom, done. Super professional, and ridiculously convenient. His prices are all listed on his website, and for being only $16 more than the Apple store, the fact that he was available at 8:30pm at night, immediately, was a very small price to pay. Apparently he does other tech work as well, per his website. read more

Prompt service and friendly help. Josh was a pleasure to work with when my iPhone screen broken. Thanks again! read more

Josh has come to my office 3 times now to fix my iPhone screen. I don't have the time to deal with bringing my phone to apple and don't want to spend a lot of money to replace my screen because I break it so often. He is affordable, responsive, and convenient! Highly recommend. read more

I texted him at 10am on a Monday, he was at my office at 3:45pm, and done by 4:15pm. He fixed my iPhone 6 screen and it works perfectly. He wasn't able to fix my iPhone 6 plus because it had the touchIC issue but told me how to get it fixed. Nice guy. Would highly recommend. read more

Josh is awesome! Literally fixed my iPhone 6+ screen in about 20 mins. I just moved and cracked it on the sidewalk carrying stuff in my apartment. Shards of glass had been getting into my fingers and I had no time to get off work and go to the mall to get it done. He helped right away. Problem solved and I'm more than satisfied. Highly recommend calling Josh! I won't go anywhere else if this happens again and knowing how clumsy I am it probably will. read more

This mobile computer and iPhone repair company couldn't be better. Their prices are actually cheaper than most stores, repairing iPhone screens. I was a little reluctant before scheduling because essentially you're inviting a stranger into your home. However, after utilizing this service I couldn't be more pleased. Josh is a knowledgable guy who is prompt and reliable. The whole repair took about 20 minutes. Josh also gave me a tempered glass screen protector for free. Will recommend to anybody needing the type of service Josh and IntrepidWebs offer. read more

I wish I could rate Josh like 1000 I would. I ordered a bunch of parts on my own to try to fix my iPhone 6 which I had gotten off a friend and ended up spending way over what Josh charged and still had a phone with no screen. Josh was very prompt and literally fixed my phone within a matter of minutes. And the biggest plus he comes to you! Would recommend a thousand times over read more

Josh is very professional and good at repairing. He fixed my broken screen in around 15 minuets. And my phone works great now. As I paid in cash, he also gave me a tempered glass for free. Highly recommend. read more

Got back to me even while away for the weekend and even came over on a Sunday to fix my broken i-Phone 5s Screen. He was friendly and efficient. I highly recommend and would use again. read more

Josh was fantastic. If your screen is broken or battery needs to be replaced, call him. Ignore the Apple store. Go with Josh.

I found this guys number through Google. After calling a few "store fronts", this guy said he'd travel to me. Really? On a Sunday? Plus he had the best price. Yes, it's true. To be honest I was a bit leary about having a stranger come to my house to fix my phone. But I figured I'd give it a shot. Josh showed up exactly when he said he would. He also gavel me a courtesy call saying that he would be there in 20 minutes. He was clean cut, polite,honest,professional and was 100% American. Only issue was he is a Ranger fan.(sorry, Devil Fan here). I gave him two phones to repair 6 and 6s. I was also having an issue with the forward facing camera on the 6s. He came in, Sat down at my kitchen table and got to work. Josh was personable, kid and dog friendly. I asked if he could fix an IPad. He was honest and said no, for a legitimate reason. I respect that as a business man because, why open a can of worms that would make your customers unhappy. He also warrantees his work because he said the parts from China are not reliable. Of course except if I'm a dumbass and break the screen again. Other than his Ranger disability, I definitely would use him again and recommend him. THANKS JOSH!! read more

I couldn't ask for a more convenient, professional and fair priced mobile repair service. I texted Josh, shared my iPhone model info, and scheduled a time for him to perform the repair at my residence. On the day of the repair, Josh texted me to let me know he was on the way, he arrived on time and completed the screen repair in under 20 minutes. He had all of the necessary parts and tools, and even replaced the backplate, whose ribbon cable was damaged during the screen removal, for no extra charge. I would recommend Josh without reservation and if you're located in his area of service coverage, he should be the first one you call if you need cellphone repair. read more

Josh responded back instantly and let me know what he thought the issue was along with a quote. He kept me updated when my parts were ordered, received, and to confirm the appointment time. He got here promptly and was really friendly and informative while fixing my Macbook pro. He made quick work of it and everything is working better than it has in ages. Id definitely recommend Josh and will be keeping his number handy for any future mishaps me and my mac have! read more

If your iphone screen is cracked or is otherwise in need of repair, this service is a no-brainer. For an extra $10-15 above what the apple store charges, Josh will come to your office or home and fix the phone as well as Apple does, but without any of the hassle of going to the Apple store. He sets appointments, comes exactly on time and provides status updates via text. Then he gets to work while you go about your business. Now I know what you're thinking: (1) who wants a stranger in your home/office and (2) how am I protected if something goes wrong with the repair. As for #1, Josh has come to my law firm office on two occassions and has comported himself professionally in his interactions with everyone he encountered. As for #2, Josh offers a two month warranty on his iphone repairs, which he honored in my case. I had a slight problem with the mic on my phone after he fixed the screen, and he came back 6 weeks after repairing the phone the first time and put a brand new screen on the phone, just as promised. I highly recommend this service for broken glass screens and plan to call him again if I run into any hardware issues. read more

You're not gonna believe this, but my daughter dropped her phone AGAIN, this time at Penn Station. Not only did Josh come the next night to repair it, but he even gave us a break on price that my suddenly dropsy daughter didn't deserve. Phone works perfectly now and we are grateful! read more

I highly recommend Intrepid! Josh just fixed my iPhone 6+ cracked screen in 20 min. Super fast response time and availability. I already went through insurance to replace my screen so couldn't do another repair without losing plan. The price is very competitive with insurance providers and beats most mall kiosks. I will definitely use Josh in the future! read more

My iphone 5s cracked on new years eve. I called Josh today and he was available a few hours later to come and fix it. He showed up right on time and the job was done within 20 minutes, with No flaws. Very professional service, reasonable price. Truly a no brainer like he said. read more

I had an iPhone 6S that needed a screen repair.  I called Josh and he was able to fix my phone the same day!! He offered a 1 year warranty on his parts and labor, which is way better than anyone else I called.  It was also the best price I was able to find in the area. I would definitely use him again for any iPhone or computer repairs! I highly recommend Josh and Intrepid iPhone Repair! read more

While at a work meeting at the Hyatt I dropped my phone and shattered it. Sh*t! I checked yelp and found Josh. After reading review I sent a message and truthfully didn't think I'd hear back. Josh got back to me pretty quick and offered to meet me at the Hyatt. He was there in 45 min and fixed my screen in 20 minutes. Highly recommend read more

I broke two iphone screens within a week of one another and both times Josh was responsive and quick to get it fixed. He was friendly, professional and reasonably priced. I highly recommend him! read more

Want professional, friendly, courteous, convenient service for your iPhone? Look no further, Josh is your choice. Arriving on time, he replaced my wife's iPhone battery in 15 minutes. (Even took his shoes off before walking on our rug!) read more

Josh came to my house the day I contacted him. He was very punctual and professional. He fixed my broken iphone screen in 15-20 minutes. He was polite and very nice to deal with and I would highly recommend him if you have a problem with your phone. read more

I highly recommend Josh. He's great. Very professional, thorough and fast. Comes to you and is super efficient and easy. Give him a try. Fixed my phone in a day's notice and did an excellent job. Thanks Josh! read more

Was very sketchy about having someone come to my house but definitely was well worth it! Both my husband and I used Josh's services. He was in and out in 20 mins. Beats going to Apple, waiting forever and paying more! Super nice and professional! read more

Excellent service! Very knowledgeable, professional, honest and trustworthy. I have used the local competitor and Intrepid's products are much better quality. Really happy thank you! read more

I cracked my iPhone 6 screen on Friday morning. I did a web search and found Intrepid Computers and called. Josh answered and we set up an appointment for that afternoon. He came to my house on time, was professional and courteous. Within 25 minutes, I had new glass installed with a 30 day guarantee. All for a lower cost than other places in town and certainly lower than the Apple store. Highly recommended. read more

Excellent service and very responsive! Would definitely use again and love that he comes to your home.

I contacted Josh early Saturday morning, right around 9am, and had an appointment with him within an hour, 5 minutes down the street from me. I was thoroughly impressed on how knowledgeable and professional Josh was throughout the entire process, not to mention the repair took 15 minutes. Josh warranties his work, is very trusting, and is a pleasure to do business with. I would most definitely recommend Josh to anyone who requires this type of service, and will continue mentioning his name to others as well. Thanks again Josh! read more

I had 2 iPhone 6's that had cracked spider screens. When I went to the Apple Store they told me that they could fix my phones... in a week. Josh returned my inquiry immediately, came to my home and repaired both phones in less an 45 minutes. He was not only prompt and professional, he is extremely knowledgeable and produces a great product. Both phones looked brand new after he left. I would recommend his services to anyone who has a cracked screen! read more