Interesting one here. Cracked my laptop screen and had to disable touchscreen. Look around to get…read moreit fixed, people love Device Surgeon. OK, let's check it out. We talked for awhile, got the problem diagnosed, the guy at the desk called the owner to confirm the part being ordered, great. Get to a week later, I call back about the part because I need it replaced. "Oh, $, we never got that ordered. I was mowing my lawn when he called me and..." Oh boy. Not good. Let's review: * Immediately refunded my deposit * Continued investigation and found they DID get it ordered * Did not demand a new deposit * Continued tracking the package, even though it seemed to be lost - well beyond the expected Tuesday-Wednesday timeframe. * It arrived while I was at work, really didn't have time to fix it. But he called me up to let me know and we worked out a time - he personally promised to set that time aside for me. I showed up, he confirmed it was the right screen, we went through some tests - it was glitchy - then he rebooted and it seems to have unglitched. As I now touch my screen to confirm, Device Surgeon got it done. They fought the mail, they put the customer first, and navigated a tricky situation successfully. Support your local businesses when they support you.

Dropped my phone in the water while docking my boat and it ended up sitting underwater for probably…read more20 minutes before we finally got it back. Thought it survived at first but later on the phone completely died and I was pretty convinced all my photos and stuff were gone for good. Someone told me to check this place out and I'm glad I listened. Alper was the one helping me and somehow got the phone working long enough to transfer everything over to my new phone. I honestly didn't think there was any chance of saving it. Super nice guy great service and they seriously saved me from losing a ton of important stuff. Couldn't thank them enough and definitely recommend this place.

Very happy! Telstar quoted a price for a new laptop screen and said it would be done in 2-3 days…read more Work completed in 2 days and cost was exactly what was stated in estimate. Hope I won't need any further repairs, but good to know there's a reliable local place if I do. Thank You Telstar! Beverly A Rogers, RN

Sam at Telstar has once again done me a great favor. I was having issues with my laptop. He…read morediagnosed the problem and resolved the issue in a reasonable manner. Highly recommended.

Super nice guy. Helped me twice in the same day when the issue wasn't resolved. Prices were…read morereasonable. Definitely going to again for my future issues.

SAVE MONEY AND GO HERE! I had my iPhone 7 front screen only replaced by this company last weekend…read moreand holy crap was i missing out! First off, i have ATT plan and pay phone insurance for 8.99 for this and apparently it would of costed me $90 out of pocket to repair my screen using the insurance service from ATT. I spider cracked my front screen after dropping it (accidently) face down out of my car about a month or two after getting the damn thing WITH TEMPERED GLASS PUT ON BY THE ATT REP! Went to apple and the mall to get prices and for the front screen ONLY it was $150 for both Willowbrook and Apple Prices. No. I told this tech at Strocity Industries about all the prices i had to pay and it was originally 90$ for the screen to be replaced with a 90 day warranty but he reduced the price to 80$ for competition reasons. The tech took 11 minutes to fix and give me back my phone (i timed it actually). Fastest service and cheapest service i had from anyone. 10/10 stars.

I had a number of issues with my laptop that Nick was able to successfully resolve. He also…read morerepaired an ipod touch with a shattered cover and restored 2 older ipod classics that were sitting in a drawer. Nick is knowledgeable and professional and is now my go to person for my technology needs. His rates are fair and reasonable and I have already recommended him to several of my friends and neighbors.

I have used the services of this computer repair company and have never been disappointed. Mr…read more Tirone the owner is professional, knowledgeable and very fair. It is a pleasure to do business with him.

Not just for laptops - also iPhoneMD! I wish all of my problems could be solved this easily. I came…read morein on a Monday afternoon and showed Tom my phone's broken camera and camera lens. He said no problem - he could order the part and have it here the next day. I had to pay a down payment under $100. Came in today and the part was delivered as mentioned and they fixed my phone within an hour and I paid the balance. Good as new. Incredible. Staff were very nice and transparent. Thanks for the quick and quality support!

Visited March 21, 2025 for a $100 diagnostic on a phone. It seemed that the motherboard was fried…read more They had to bring the phone to the NYC location to see if any information could be recovered. Not an issue since I've actually used the NYC location before. The Morristown location was friendly and convenient. However, def thought there was a lack of communication. Called about 1 week later and they said they needed to get an update from the NYC office and get back to me. Days went by and nothing. Followed up again and same thing. A few weeks went by and had to be a bit of a nag at this point. Unfortunately, a lot more work and money would have to be invested where the results were not definitive. Got the phone back and it had to still be put together with glue. One would've thought they'd give the phone back looking more or less like it did when it got there. However, what really irked me is that the SIM card was missing. Pretty sure it was there the day it was brought in.

Getting my phone replaced was a great experience, which is crazy because you never think about the…read more"experience" of getting a phone screen repaired. Anyways, I messaged the company and got a quick response. Next thing I knew I had an appointment with Josh to get my iPhone 6 phone screen replaced. He agreed to meet me at a Barnes and Noble conveniently located 2 minutes away from my work. I met with him during my lunch break and was done with the whole process in under 30 mins! In case you're wondering, here's a selfie Josh accidentally took with my phone once it was all fixed:

Wednesday, 3/22/17 @ 10:50 AM: Running in to path to go in…read moreto World Trade Center to catch my 11am Criminal Procedure class as usual. Threw my water bottle upside down in my Herschel Backpack - If you own a Herschel, you know that there is a separate velvety, soft compartment to put your lap top in. As I was walking towards my law school, I felt wetness on the bottom of my backpack. At this point I am praying to God that water bottle did not spill in my lap top compartment. YOU GUESSED IT; IT DID. Of course, my MacBook Pro did not turn on the whole day; handwritten my notes for the rest of the day. Meltdown; heart palpitations. End of Classes, 3/22/17 @3:35 PM: I'm now at the Apple Store in World Trade Center. In the edge of tears. Long story short, they could not fix my computer and my best bet is to look for an independent company to recover my data. I may not be a doctor or a scientist looking for the cure to cancer. But, as a law school student who is about to graduate in May 2017, who is also a clerk at a firm in NJ and a judicial law clerk for a Judge in NY, my notes and work product = HOLY GRAIL Home, 3/33/17 @ 4:25 PM: Performed one google search after another to look for a company that I can trust to recover my data. After a plethora of results and semi-convincing people telling me that I have to ship my laptop to various places, i.e. St. Louis; California; etc., I knew that I needed to find a person who I can personally and physically see, speak to, and interact with. I am too paranoid and skeptical for my own good and was simply not comfortable to ship my MacBook to anyone. Found someone local. Spoke to previous clients for a reference and found that his turnaround time may not be as quick as I want it to be. Helpless and hopeless - NEED MY MACBOOK FIXED ASAP. @ 5:45 PM: Found Intrepid - Josh's company with amazing reviews. Called him. He texted back because he could not pick up. He was able to ask me relevant questions right off the bat and was able to give me a little bit of comfort, but not too much hope. He did not want to over promise and under deliver, I later found. I made an appointment with him for Thursday, 3/23/2017 at 6pm. Thursday 3:23 @ 6PM: YES HE IS MOBILE. YES HE COMES TO YOU. He arrived at my house right on time. He even offered to take his shoes off, which I really appreciate since we do not wear shoes in the house. He got right to work and was prepared. He was thorough, quick, smart, and very efficient. When he tells you that he will be done in an hour, that is literally the case. YES MY DATA WAS RECOVERED AND I AM NOW A NORMAL PERSON AGAIN!!! Thanks to Josh, I have all of my data and my hard drive is now safe and secure. For those of you who are wondering: my MacBook is no longer usable. But, that is NOT why I needed Josh. My MacBook was the least of my worries. I bought it in 2010 and should I not able to be used again, I did not mind. All I cared about was my data, which Josh DID save, recovered, and even gave me a little storing container and pouch to store my hard drive in. I now have ALL of my data recovered from my hard drive AND the proud owner of a pretty and shiny MacBook Pro with touchbar as an (early) graduation gift from my parents =) =) I am forever indebted to Josh and WILL call him whenever I need any technical support. I asked; he availed himself. Prompt; knowledgeable; polite; competent; thorough; reasonably priced; responsive; accommodating = ONE OF A KIND. THANK YOU JOSH!

I was looking for a place to fix my screen during lockdown and they're the only open place I can…read morefind in the area! Super responsive and very professional. Would definitely recommend and come back for other services.

This business is an absolute rip off. I highly recommend video game 911 in Denville, I dropped off…read moremy PlayStation to get the HDMI port repaired. I was told originally that it would be 3 to 4 days and then every day after that I was given some bullshit story. Day after day, the woman that works there would tell me it would be finished tomorrow and then the next day it would be finished tomorrow so on and so on so finally two weeks later, I received my PlayStation back still broken And was promised a refund yet I never received anything whatsoever.

Such a great find! I went there to get my car remote repaired because the closing function does…read morenot work as the tiny piece fell off and needs to be soldered back on. Saved me a lot of money. Steven is so nice and fee is very reasonable. I think he can fix everything electronics. Highly recommended.

So my tablet was broken and i brough it to this place name pitbull the guy looked very serious…read moreperson and the problem on the tablet was the charging port wasn't working so he said that he was able to fix it for me he said he was gonna order the part and that he was gonna give me a call when it was ready, one week past and nothing since it was a holyday weeken i was like ok they are not working , so i called after that and he said that he got the part on friday and that it wasnt ready so i called on tuesday i think and a lady answered the phone telling me that the they just got the part the day before , i knew by then there was something not right what was my surprised that when he called me he said that when he opened the tablet the screen crack and that now not only the charging port needs to be fixed but the screen too , so i went to his place and he said that they are not responsible for that that it was an accident and that it i wanted to get it fixed i have to spend like 200 more from my pocket when he was the one braking it, im so disappointed to had them fixed it for me not only they didnt pay for it i had to dumped in the garbage because they were not responsible for what it happen to it so i wouldn't recommend to bring your computers there cause it they mess it up they are not gonna pay for it, i think what ir would have been fair to at least get my tablet the way it was so i could have just bring it somewhere else to get it fixed , they didnt even tell me listen we screw up we gonna give you something no the gay was like we are not responsible for those kind of things its not my fault they suck and they couldn't do the job right