These guys are absolutely dreadful. They are neither knowledgeable about computers nor particularly…read morewelcoming. I recently brought in an HP laptop in which the cursor was not functioning as it should when typing. They looked at it, ostensibly cleaned it up, and returned it to me. I brought it home and within a day the same problem began. I brought it back. This time, they told me that' all I needed to do was to restart the computer on a regular basis rather than to simply shut it down. We tried this, and it worked for 30 minutes until I returned home. Other folks in Bernardsville cautioned me - - too late - - about these guys. spare yourself the aggravation.

This store is located in the town of Bernardsville and all through-out the pandemic, they have been…read moreopen with amazing service. I usually don't submit reviews but I felt I needed to for the great service that I received. The Technicians Nick & Chris know what they are doing and they always take the time to explain things patently. If you want a gaming computer built, this is the place to get it done properly. I recommend this store highly on all levels and you can't beat the prices as well.

Amazing service. Extremely helpful. They were great at fixing the issue I had in my laptop, it was…read morequick easy, and I was not charged. Thank you for helping!

I found them through Lenovo for my personal (non-business) laptop. When I called the first time…read morethey picked up right away, and I noticed they had a great friendly attitude from the start. On initially driving over I had trouble finding their location and again, very responsive by phone. They gave me a quote and when I agreed they ordered the necessary parts. I didn't want to leave my main laptop for productivity overnight, so they let me bring it in when it was convenient to me to fix it right there while I waited at a coffee shop nearby. (My laptop screen had detached from the body on one side, necessitating a delicate repair) Professional, attentive, and efficient. Will be happy to come back for any computer repair needs.

They are exactly what they hold themselves out to be and did not disappoint. Nice guys and really…read morequick service. Fixed a cracked screen for me in just a few minutes and I was on my way. They helped multiple people while I was in there and seemed to know exactly what they are doing. Highly recommend!

Not just for laptops - also iPhoneMD! I wish all of my problems could be solved this easily. I came…read morein on a Monday afternoon and showed Tom my phone's broken camera and camera lens. He said no problem - he could order the part and have it here the next day. I had to pay a down payment under $100. Came in today and the part was delivered as mentioned and they fixed my phone within an hour and I paid the balance. Good as new. Incredible. Staff were very nice and transparent. Thanks for the quick and quality support!

My laptop's hard drive needed to be replaced with an SSD drive. I dropped it off at WRNJ radio…read morestation on Wed. night, 5pm, on 12/13, and it was available for pickup at 8AM the next day. Fifteen hours later! The invoice was sent to me, and it was quick to pay. My laptop is now much faster. Oliver Guzma did the job. He's professional, efficient, and competent. He calls you back within 24 hours time. His response time texting is almost immediate. I will definitely use JLM again because of him.

This local computer store with people who actually understand the nuts and bolts of computer…read morehardware & exceed your expectations - a hidden gem. The first few times I had problems I went to Geek Squad where: - It's far under the rainbow in a dark, dark land - Impersonal - Orcs are nicer - You turn into Rip Van Winkle while you wait for it to be fixed - They want your pot-o-gold. You know the drill, estimate - cha ching, data back up - cha ching, fix the problem (if possible - cha ching + tick tock - times a wasting. $$$ why? My computer was shutting down yesterday and needed it back today. Who doesn't*!? - What would my Facebook peeps do without me? - My Farmville Cow could die! - My Words with Friends, Oh My! I rolled the Dice but didn't want to Crap out! So, I did a Cheese Touch safety cross + 3 and took a chance. Sun rises, birds chirping, choir sings, name scrolls - JLM computers. Got it back same day! They did what they said they were going to do - a novel concept in modern business. No add on cost, no surprises, no Ogre under the bridge & I got to keep my pot-o-gold! I will use them again if needed and you should too! And for those that want a serious review - naw, this is more fun and you can contact me if you want details.

I had a number of issues with my laptop that Nick was able to successfully resolve. He also…read morerepaired an ipod touch with a shattered cover and restored 2 older ipod classics that were sitting in a drawer. Nick is knowledgeable and professional and is now my go to person for my technology needs. His rates are fair and reasonable and I have already recommended him to several of my friends and neighbors.

I have used the services of this computer repair company and have never been disappointed. Mr…read more Tirone the owner is professional, knowledgeable and very fair. It is a pleasure to do business with him.

Very helpful and honest. I took a broken printer to him, and he gave me his honest opinion: just…read morejunk it (even though I would have paid to get it fixed). He also helped me with an iPhone issue. I'll definitely be back if I have future tech issues!

I had lost all hope of my laptop being fixed after spilling coffee on it and dealing with a…read moreterrible previous repair shop and an unhelpful and expensive Apple Store. Mike and Fred were so helpful and restored my laptop to its previous condition prior to the coffee spillage. If you ever have a problem with your computer, come to this local business, you will not be disappointed!

I had to have my screen replaced on my lap top that cracked. They were honest with turn around time…read moreand delivered as expected. Highly recommend!

From the initial contact through the completion of the job, Joe was a pleasure to deal with. He…read morereturns messages promptly, he showed up early to the appointment (yes, he will come to your home, as needed), has excellent technical abilities and is extremely patient when answering questions or offering explanations. His rate is reasonable, and I would not hesitate to recommend him. I plan to use his services again. I'd rate Joe ten stars, if available.

If I could give 0 stars, I would…read more I went in to have the front screen on my iPhone 17 Pro replaced. When I got my phone back, I immediately noticed that the display looked completely different. The screen has a blue tint and doesn't display true blacks, which was especially noticeable since I use Dark Mode. I compared it side-by-side with another iPhone, and the difference was obvious. In addition, there's now a noticeable black border around the edge of the screen, even though the original display is edge-to-edge. On top of that, my phone no longer holds a charge, even though it was purchased new a few months prior. At no point before the repair was I told that they would be installing a lower-quality generic screen. Only after we returned to explain the issues were we told that a higher-quality screen was available as an option, but since we had paid for the generic replacement, there was nothing they could do. For $165, I was left with a phone that looks worse, performs worse, and wasn't restored to its original quality. If you're going to advertise that you can "fix" a phone, customers should be told upfront if the replacement parts will significantly change the appearance and performance of their device.

it's a very bad quality screens, stay away from them, my cellphone screen just last 6 day, and i…read morewent to ask them for replacemen, they didn't wants to take responsibility at all and ask me to pay for a new screen (bad quality products, simple)