The best. Period. They pay attention to detail…read more They show up on time. They are clean and organized. They are incredibly knowledgeable. I've gone through a few different vendors for audio/video work, and I have finally found my go to vendor that I'll use forever. Definitely contact this firm, you won't be let down.

I moved to town June 2021. I asked three places to install my theatre. I won't name the other two…read morebut they wouldn't get back to me in a timely manner and they had jobs pushing out their commitment to 9 months. At least one place told me I wasn't a "high dollar thus as valued customer". I remember those places, always. I called Empire and within 5 days they had a wonderful gentleman come over and give me an estimate. Side note, all stereo places prefer you buy their equipment before they install it. Empire did all my installation needs within one month and didn't complain that I only bought cheap ceiling speakers. The whole job was on par for pricing and the amount of work was well done and quick. Finally, I have Control4 so they were able to automate my theatre experience. I have had one issue, my router went down and for some reason the receiver I bought in NC lost it's IP information. While I had to pay for the service call, Empire had someone out within 4 days and not only was it fixed within 10 minutes, the installer showed me how to fix it! In summary, if you want good AV (Audio / Video) equipment and installation for your home in a timely manner, reasonable prices, and by good people, give these guys a shout. You'll be very happy you did.

Bestek Installs has been wonderful to us. Mark always is available to help when something goes…read morewrong. I love using a local company that goes above and beyond to help. I have recommended Bestek to several neighbors and they are all pleased with Bestek.

My neighbor recommended Bestek Installs and I'm glad I went with them. The system is reasonably…read morepriced but the monitoring is half the cost of other companies. I even have access to the system on my phone! It's nice to deal with a company that truly cares about you than treat you like a customer.

Technology has changed a lot, and fast, and the alarm/surveillance/security industry is no…read moreexception. Our original pub became a Dyezz customer in 2013 and they have kept us abreast of the latest innovations at our second location since it opened in 2017. We recently completed a significant camera and alarm system update and the results are splendid. The security cameras are much sharper, have great infra-red response at night, and now zoom, remote access is fast and simple, and alarm monitoring and notifications are safe, secure and reliable. A recent service call (rare) was dispatched and handled quickly and the technician took time to explain all possible causes for an error condition and what he had done to ensure it was resolved. We remain happy customers after more than 10 years, and are happy to recommend Dyezz to anyone who needs alarm or surveillance/security services.

Westley Mayhew is the absolute best! He came to our place and was extremely helpful with breaking…read moredown and explaining our security system. We just moved in and had no idea how to use it, and he was so thorough, attentive, and provided great options for us to consider. Big thank you, Westley!

Their customer service is the worst! I had no problems whatsoever when it was FrontPoint but as…read moresoon as it changed to Alert360 things went down the hill. FrontPoint always provided the panel's battery replacement and new sensors for free, forget about it with Alert360. Whenever I tried to contact them to get assistance or to talk to a representative it took me about 30 minutes to be able to find a phone number to call them. Once I had them on the phone their assistance was of no help, some of the agents were even curt and didn't see to care about my issue. For financial reasons I had to cancel the service, last thing I remembered I was told with FrontPoint that there were no contracts and could cancel at any time without problems. Well, since moving to Alert360 it seems that one is under a contract since you have to give them 30 days notice to cancel or else you will be charged. Since I cancelled at the beginning of September they charged me for the month, ok that's fine, but I gave them my notification before October and guess what?! They went ahead and charged me for the month with no service! Ha! I called them twice to get the charge refunded (the woman that answered was pretty rude by the way), last agent I spoke to told me the refund should've been made right away on my first call! He said the refund would be posted in my back account within 5-7 days...it's already half month and no amount has been refunded so I had to dispute the charge which is still in process. Please don't trust this people and their business practices, they will screw you up any chance they get and you won't see a penny if you are asking for money back! **UPDATE: I received a call from one their representatives on October 29 telling me they had sent me a check on October 16 and I should get it shortly. Well, it is now November 7 and I still haven't received any check yet. I submitted a review at the ConsumerAffairs website and the BBB. My bank is also disputing and investigating this issue. I still don't recommend them and wouldn't go back to them even if their service was free... **UPDATE (11/22/24): The company called me to tell me that the check they had sent went back to them due to them missing to write down the apartment number (you would think they have the complete address since they're a security systems company! The irony!), fine, I gave the correct address and the agent says they'll resent the check. Next day, I received another call saying they couldn't send the check since they don't have the complete address! This company is just joking with me at this point! What type of training is the staff getting? They don't know how to write down notes in one's file??? It's ridiculous, a joke and a waste of time! My bank still dealing with the dispute (about two months ongoing now!) which they shouldn't have to...shm. I have updated every single complaint I put out there about this company (Google, Yahoo, BBB, Consumer Affairs, Yelp, etc.) so people will realize the kind of business this is and to PLEASE STAY AWAY FROM THIS COMPANY AND FIND SOMETHING BETTER!

My installer, Pete King, was wonderful! He set our system up exactly the way we wanted it, was…read moreextremely patient with our questions and made absolute certain that we were well informed & comfortable before leaving. Although he was very efficient with his time, we never felt rushed....and believe me, we asked A LOT of questions! We're so excited that we finally have a security system that addressed all of our concerns and needs.

This is our 2nd time using Patriot Appliance Repair. Our ice maker quit making ice. Paul took the…read moreice maker apart and quickly identified the likely issue. He very clearly explained to us what he thought the problem was and showed us what to do in the event this problem arises in the future. Ice maker is now working. Paul's knowledge is evident and seemed to me superior to the refrigerator manufacturer's technician who had previously been out to service a different issue. I highly recommend Patriot Appliance Repair.

Assessed my kitchen aid refrigerator & said I needed a new ice maker. Wanted me to check…read moretemperature of freezer a few days. If stable call him & then he would come out to replace ice maker. Ghosted me. Called 3 different times & never returned my calls. Unreliable!

It was a pleasure working with Sentinel. Keyan gave good advice on where to place security cameras…read moreto meet my specific needs (including keeping to a budget - he suggested less than I originally thought I needed). The installation itself went smoothly and he helped set up all the software I needed to access the cameras on my computer and mobile device. He also followed up afterwards to see if I had any additional questions. I would definitely recommend Sentinel to others.

We were very pleased with our experience with Sentinel Surveillance. They were extremely…read moreprofessional and showed outstanding customer service. When we wanted to make changes, we were taken care of with no extra charge. They also have a great product that we can access from my mobile device. We highly recommend them!

Needed new smoke alarms installed & hard wired; replace a ceiling fan, troubleshoot the blowing…read morefuse in a bedroom & fix the light on the range hood. I appreciated William's flexibility with my changing schedule & was comfortable with leaving him to work in my house alone when I had to leave. In terms of value the price seemed a little high, but i truly don't know if it was since I didnt want to shop around. I believe I worked with him decades ago and knew he would be knowledgeable & fair.

Update to my previous review…read more After my initial difficulty in connecting with Duhon was sorted out, we set a firm date to get things done. Their crew of three showed up at 9:00 AM and were through with everything before noon. I have lights at my side door for the first time in ten years, I have a place to plug in the electric mower and power tools that's outside the house, and my bathroom has an electric outlet for the first time in its life. The crew cleaned up after themselves well, so I didn't have to spend an hour sweeping and vacuuming debris. The final invoice hasn't arrived yet, but the prices given in the estimate were fair enough. I'm still holding back a star because of the initial communications thing, but I'm well pleased in the end and I'd use Duhon again.

Hubby and I bought our first home and were wanting to purchase an alarm system. Andre (the fella…read morewho knocks on the door) came by and asked if we were wanting to purchase the system. from day one this guy was AWESOME. so easy to talk to, super laid back, and ALWAYS happy. not annoying happy either. anywho, we explained that with the move and being first time home buyers we weren't able to purchase something. at the time. he came by every few months to follow up. THANK GOD. the last time he came by we finally purchased. AND I COULDN'T BE HAPPIER! system installation was a breeze. I wish i could remember his name, think it was Darell? anywho he was awesome. he handled my crazy hyper dog very well. Anyways, he showed us step by step! went through the website, helped me download the app, made sure to look the other way when i was putting in codes. it was great. Today, My alarm went off while I was at work. My heart skipped a beat or two when i looked at my phone and had Email alerts, text messages, voicemail - from a real person. I had been alerted by my app and my mother in law (emergency contact) I called back to see what had happen. I forgot that I had my sister and her kids over. One of the kiddos open the door to let the dogs out and thats why the alarm went off. I was so happy to find out that I had a video captured! - SO HILARIOUS, my nephew (the one who open the door) went RUNNING when the alarm went off. I cried from laughter when watching the video (your able to save it by the way!) The company even came on the intercom and asked my sister if everything was ok. I seriously couldn't be happier. LOVE YOU GUYS!

Excellent technical knowledge, thorough/detailed planning, expert installation, professional and…read morefriendly service. Exceeded all our expectations for home security (and we are very picky and called around). Paul worked with us ahead of time to ensure our needs were understood for our newly-constructed home, and Joey did an amazing job installing the system (efficiently and flawlessly) and providing training on how to use it-- from keypads to smartphone app setup to Austin PD alarm registration. Our home was armed and monitored upon move-in, taking one headache away from the chore of moving. We highly recommend Blue Line for your home security needs.