There was a middle aged man at the front desk. Very unfriendly. I felt severely discriminated…read moreagainst. He treated me like a psychopath. Made me feel terrible. He had no kindness at all. Too bad. Too bad. This middle-aged man who makes people feel bad should not be at the front desk. He doesn't even have the most basic courtesy. It makes people feel unhappy.

It's unfortunate that I'm forced to leave such a negative review for a community pool that…read moretypically brings so much joy to families. I came with my family and there just happened to be random sounds of thunder. It is completely understandable that we had to wait 30 minutes after the last sound of thunder to enter the facilities. However, the way the teenage lifeguards spoke to us was so utterly disrespectful, but whatever...that was no problem at first. We hung out by the lake for about an hour and a half playing and listening to music. Meanwhile all the lifeguards were screaming, laughing, listening to music and lounging by the pool sunbathing because it was clear and sunny by now. We timed it and waited 30 minutes after the last thunder sound to go ask if we could go in. They told us the last sound was one minute ago. Uh what? Okay... As we were leaving, I decided to check if they had a number I could have to call and ask if the pool is open. I was banging on the gate yelling HELLO! HELLO! Even though they were right by the gate, they couldn't hear me over their laughing. After awhile, they looked back over their shoulder and utter "Yeah?" I asked 'Could I speak to someone face to face please?' And they didn't even move and said "what?" I was appalled and so disgusting by their attitude. I see this behavior in my high school classes, but if these are lifeguards representing the community we pay to be apart of, I never want to go back again. My 6-year-old son even looked at me and said 'They are not very nice, right?' Pahh!!

Love this pool! Great prices, clean, and secure with lifeguards on staff. The deep end of the pool…read moregoes to 12 ft deep! Wish the pool had a bigger grassy area for patrons to lounge and sunbathe on towels and blankets. Disappointed that they didnt have proper shower and changing areas in the restrooms. All they had were toilet stalls in the womens restroom. The city only offers two outdoor rinse-off showers for everyone to use. They probably made it bare minimum like that for safety reasons.

We recently took a day off and wanted to take our bikes out for a spin. After hitting Kitty Hollow…read morein Missouri City and Oyster Creek in Sugar Land, we decided to try to find Memorial Park in Sugar Land. Well, Siri had trouble finding Memorial Park. But she did point us to this one. It's an older neighborhood in Sugar Land and it looks like it's been there forever. But it's totally worth finding: - Well maintained bike/jogging trail that goes for a couple of miles - Skate park for the teenage boys in your family - Tennis - Baseball/Softball fields that are well maintained and used by the Little League - Sand Volleyball - A public pool The pool is pretty basic but it ranges from 3 to 12 feet and has 2 diving boards. It's also dirt cheap. Sugar Land residents pay $1 for kids under 18 before 5 and $2.25 for adults before 5, $0.50 for kids/$1.00 for adults after 5. Non residents can use the pool for a little more: $1.25 for kids under 18 and $2.85 for adults before 5, $0.65 for kids and $1.25 for adults after 5. We eventually found Memorial Park in a newer part of Sugar Land. But the pool at City Park is a good option for the summer if you don't have ready access to one in your neighborhood and the trails are well maintained. If your kids are into skateboards, the skate park has shade and looked pretty popular.

Old facility in bad shape. Ventilation and air quality is HORRIBLE !!!! Seating is terrible…read more This is not a facility for High School swim sports. Shameful !!!

I know for a fact this is not a public pool. If you want to swim here, you need to be in a…read moreorganization. I swim for SWAT. Any ways, the Nat is always humid. :(. But I got used to it. This place is actually pretty old, but is still great. It's kept clean. It has 2 sides for diffrent groups, and a "warm up" pool.

The school is a great place. My son really enjoys going there and the trainers are all very nice…read more The facility is clean, but the swimsuit dryer is broken most days. They are supposed to give out monthly gifts, but in the 4-5 months that my son has been attending, he has yet to receive a single weekly prize. They also don't update the kids' skill sets, so we can't track our kids' progress. This information is only updated every 2-3 months, which means you could end up wasting money on a class that your kid has already exceeded in. On 10.2.2024, the owner proactively reached out to address the concerns I had outlined in my 4-star review. I am appreciative of the constructive conversation with Tommy and the efforts made to resolve the issues.

Seriously, Goldfish should award me an ambassador ribbon! A number of parents have asked me where…read moremy daughter took swimming lessons after they saw on my Facebook page videos of my daughter swimming like a fish at Goldfish! Recently promoted from Glider 3 to Pro 1, my 6-year-old mermaid has improved big time in the past month or two, thanks to Coaches Henessey and Justice in Lanes 6 and 8, respectively. They are super awesome!

I'd never been to a Life Time before, but I really liked it, and it made me want to get a…read moremembership. It felt so fancy inside, and on the first floor there was a smoothie bar with snacks and food that we got the açaí bliss protein smoothie from. I also really liked that in the women's locker room there's lotion and spray on deodorant and hair dryers, and it's super clean. The second floor is stacked with machines and treadmills and anything you could possibly need for a good workout. There's also an indoor basketball court and pickleball courts and an outdoor pool. Definitely play pickleball during work hours if you're off, because we went at 7 pm and it was packed because everyone had gotten off work. But, when we were there at 4:30-5 pm, it was pretty empty.

I attended a birthday party for my niece. Since her birthday is in December, it's hard to find a…read moreplace with an indoor pool. Life Time was so perfect for this occasion. The kids club was a perfect setup. We had use of the party room for an hour. The kids were able to rock climb and play in the bounce house while we decorated. The last hour of the party was spent in the pool. We were able to use the family dressing room and then the pool. The water was nice and warm and the kids (and adults), had a blast. There was seating for the spectators that didn't get in. Life time provided the life vests and a lifeguard for the party. Each kid had to have a guardian in the water which was not a problem. The two young adults helping us made sure to take care of everything. They helped us set up, passed out pizza and cleaned up the decorations when we went to the pool. They had all the gifts and stuff packed up on a cart and helped us take it outside. Great place for a kids pool party.

I'm new to the area, moved here recently to be closer to my kids. We all went to the pool yesterday…read morefor Splash day and to get our summer passes. Thoroughly enjoyed our swim!!! Plan to make frequent visits throughout the summer!!

I have bee going to this pool since I was a kid every summer. Now that I have children of my own I…read moreget to share the fun. Ann the lifeguard is a very sweet lady. She takes care of the pool when know one else will. Should also make sure to watch out for me and the kids when I'm by myself. One once to play (6) and the other one just learning about Big Pool (2). So I get pulled in 2 different directions. I hope one day they will have a swim team or swimming lesson here again. This is a great pool to learn.

My friend raved so much about loving her cycling class that of course I tagged along. In order to…read moreaccompany someone as a guest you have to pre register online. Once there you scan your guest pass. The welcoming process wasn't that welcoming by the front staff workers. They barely made eye contact or anything. Location for the class was odd being off in the corner from a gym full of kids in a summer camp. Yet once we entered into the cycling studio Dan definitely did bring a more bright and uplifting aura. The music was vibrant and the exercise was nice and challenging. The spin class is every Tuesday at 6:30pm and guest can come every 60 days I think but you can't reserve a spot in the class. You'd have to wait until a spot opens. So that can be a bit nerve wrecking if many come that day. So shoutout to Dan for making the experience amazing!

I have been a Life Time member for 14+ years, and what happened at the Sugar Land location on…read moreSeptember 28, 2026 has completely changed my view of this facility. While I was working out, approximately $10,000 in cash and a Rolex were stolen from my gym bag after I placed it inside a locked locker. Multiple lockers were broken into during the same incident. I immediately reported the theft and filed a police report. What is especially concerning is that theft at this location is not an isolated issue. There have been repeated theft incidents here, yet members continue to have belongings stolen from lockers. The response afterward was just as frustrating. The following day, I attempted to call the club approximately 13 times before finally reaching Membership Concierge Manager. When I asked what Life Time was doing about the situation, I was told that Life Time could not do anything and that the police would have to handle it. During the conversation, I was also told that I should not have kept $10,000 in my bag. Of course law enforcement is responsible for investigating the person or people who committed the theft. My concern with Life Time is different: Why are repeated thefts occurring at this location? What has been done to prevent them? How were multiple locked lockers targeted during the same incident? And what is being done now to protect members? I have escalated this matter directly to Life Time's corporate executive leadership, filed a BBB complaint, filed a police report, and submitted the matter to ABC13's 13 Investigates. Members should be able to make their own decisions about whether they feel comfortable securing their belongings in the lockers at this location. I am sharing my experience so they have the information to do so. I will update this review if and when Life Time corporate leadership responds and takes meaningful action.

My two oldest boys are special needs, so finding activities where they feel welcomed, accepted, and…read morecomfortable is extremely important to us. This place provided exactly that environment from the moment we walked in. Going into swimming lessons, I honestly expected it to be challenging trying to teach them how to swim. Instead, I quickly realized the staff had real experience working with children with special needs, and I was genuinely impressed with both their patience and teaching techniques. The manager or owner was also incredibly kind and communicative throughout the process. We exchanged text messages beforehand where he explained how everything worked, what to expect, and what we needed to bring, which helped make us feel prepared and comfortable before even arriving. The process starts with a trial lesson, which costs less than the standard tuition and gives families an opportunity to see if the program is a good fit. They also offer Saturday time slots, which is a huge plus since the kids are in school during the week. The facility itself is very clean, organized, and unique compared to other swim schools we have looked at. They require everyone to rinse off before and after lessons, and the overall environment felt well maintained and professional. Most of the instructors appeared to be younger, likely college students, but every single one we interacted with was attentive, careful, and great with the kids. What stood out most to me was how well they helped my children feel comfortable. Even though my boys typically love being in the water, it still took them some time to warm up to the structure and environment of the lessons. The instructors handled that transition with patience and understanding. We are still deciding whether we will continue long term because the pricing is definitely something families need to consider carefully. I have no doubt the program provides value, but we are still figuring out whether now is the right time financially for ongoing swim lessons. That said, if your child needs to learn how to swim, especially if they may need a more patient and understanding environment, I absolutely recommend giving this place a shot.

Really great experience here! Tye was especially kind and helpful when I needed assistance…read more She was patient, friendly, and made everything super easy. Definitely appreciated her!