Commendation: Today 10/17/18 was my first visit to this establishment.Let me tell you I was very…read moreplease. From the receptionist to the finish product-purchasing eye wear. Pleasant smiles,professionalism, and well place humor. I would recommend this establishment in heartbeat. Please recognized and commend the following staff members; Ms.Virgins,Susie,Dee Dee, Tanya,Bri, and last but not lest MD Pnootheti. I did arrive too early at 1:32 PM The front desk did recognized me and got the paperwork rolling and co-payment (you know that weren't going to forget that). LOL! My appointment time was 2:45 PM I was called at 2: 50 PM( not bad) and things move forward in timely manner from that point (I was pleased). The encounter I experienced in selecting, and purchasing my eye wear is excellent. PS. Future visit will determine the ultimate rating. Thank you, Bernard Barnes

I was recommended by my Retina surgeon. From the day that I made the appointment to my experience…read moreI had today during my appointment... Everyone and thing was delightful. The front desk lady at the time I made my appointment was so accommodating and called in reinforcements to make sure I got an appointment before I had to report back to work. Today the check in process was speedy. The doctor assistant was personal and professional. There were several test done on my eye to make sure that everything will be right and ready for my surgery. All my questions were answered and the cherry on top was... I was told by another assistant they recommended I got a lens not covered by my insurance. The doctor looked at my last test taken on my eye and said that it was not necessary to get. Not to come out of pocket when I could get the one covered by my insurance. That because of the condition of my eye, it would not be worth paying that money. Because of my experience so far, I feel confident in a successful surgical out.

Dr. Theodora Vroustouris (aka Dr. V of Northern Virginia Doctors of Optometry - Crystal City, VA)…read morereferred me in 2020 after finding a macular hole (small tear) in my retina during my annual exam. I was nervous, but Dr. V assured me that I'd be in good hands with Dr. Aziz Khanifar. My first visit was in 2021. I had a laser procedure done to correct the tear. It was nerve-wracking, but painless and over in about 15 minutes. (I'm sure my nail prints are still embedded in the arms of the examination chair, lol) After several monthly appointments to check my retina's progress, I was given the "all clear" and now I am to be seen on an annual basis. (Woo hoo!) Extra special thanks to Dr. Khanifar and his staff for the great care that I have received and for always being hospitable during my visits! __ I eat. @f.hux I thrift. @DCthriftish

What an awesome place to get your eyes worked on the staff is friendly and very informative. I've…read moreonly delt with Dr. Aziz A. Khanifar. Which is an amazing doctor. He is very personal he goes out of his to make his clients feel comfortable to any type of treatment. He also makes sure he chooses the right treatment for his clients. He ensures you know what the treatment process is and how it will ready or effect you. He ask what you are comfortable with and if your insurance doesn't cover he always had a back up plan on place. The staff is amazing that are all helpful patient and honest. They will make you smile no matter how bad the situation is. If you are in the DMV area and are willing to drive do your eyes a favor and visit this office you won't regret it.

Dr Shrader is good but her staff not always. I had an appointment scheduled today that was…read moreoriginally scheduled for getting a new prescription for my glasses. It became more after I had an unexpected visit in June for a floater in my left eye that developed a week earlier. All the tests were done to check on the status of my eyes focused primarily on the floater but the test for a new prescription was never completed even though I thought that it was. As a result , I'm stuck using glasses that don't allow me to see as well anymore. I'm not happy about this at all.

I've been a patient at Eye Design for three years now, and I wouldn't go anywhere else! From the…read moremoment you call to schedule an appointment to checking in at the front desk, the customer service is top-tier. Chanell is amazing--she always makes me feel seen and valued. Patty and Wendy are consistently so sweet and welcoming. The young lady with the burgundy hair is an absolute sweetheart too! And let's talk about Donato--kind, professional, and hilarious. Mike is truly a gem! He knows exactly what looks good on his patients. Trust me, he'll have you going broke while looking like a million bucks--LOL. Dr. Burns is fantastic. Thanks to him, my eyesight has improved significantly. I meant to post this after my last visit last year but forgot. Today's visit reminded me just how much I appreciate them. Eye Design gets 5+ stars from me!

Great service the staff is always very pleasant and the doctor is the best…read more I am glad I found this place.

And I see why this location has terrible reviews because they are all valid. I have been going to…read moreAmerica's Best for over 10- years and even when I lived in Georgia no problem with being seen, customer service, etc. Even the Woodbridge location you get there at your appointment time and you will be in an out no problem. But here for some odd reason they only have an actual eye doctor only on Tuesdays and the rest it's virtual. Ok...but then they only had (1) employee who does the testing before you go see the doctor and they were behind hours! He was running in an out rooms looking frazzled. I came in a little early for my appointment and I was told it would be more than an hour or so before I even got back to do the tests. Not including it was at least 6-7 people ahead of me who hadn't been seen yet. I'm like why the hell I even have an appointment!! Then I overhead another customer saying that it's only this location and Forestville that be like this. And unfortunately I live closer to both of those but I won't return. I would rather drive a little further to be in and out than waiting over 2-hours after my appointment since they can't hire more people to help them out. I actually scheduled an appointment for Woodbridge as I'll be in the area tomorrow. Don't waste your time or schedule anything the day you go in. Just ridiculous!

My appointment took much longer than anticipated but why 5 stars? Because the staff was working…read morewith a challenging situation which delayed things. Everyone did an excellent job handling the situation. Ethan kept us updated on what was going on and had an excellent attitude. Also shout out to Winter who performed all my tests with a smile and good energy. It isn't always about how things are handled when things are perfect - it is how things are handled when challenges arise. Kudos and thanks to everyone there.

Dr was thorough in her examination and very interested in my care but someone in the eyeglass…read moresection or outer area had been smoking weed it's a distinct odor and hard to disguise I won't be returning I have no issue with the weed I just don't want anyone taking care of my eyes while high two stars for the Dr that did an excellent job

Everytime I go there the staff is always kind and professional. The doctors are outstanding and…read moreWill(the person who checked me out) was great and knowledgeable about their products. Thanks for a outstanding visit everytime