My Samsung Dryer caught on FIRE and Samsung sent them out to inspect the Dryer. I bought a Washer and Dryer set 3 1/2 Yrs ago and I already replaced the washer. The Technician stated the fire was caused from "lint build up". My wife and I routinely clean the lint screen and have the vent vacuumed once a year. We even pull it out and clean it every once or twice a year. They obviously are in cahoots with Samsung and said it was our Fault. I read the manual and we are following all of their recommendations for servicing and cleaning. Would have been nice to actually get an honest opinion. In the end do not buy Samsung service is awful and their products are crumby. read more

I was directed to Tekniton Concord NC (Charlotte NC) by Samsung to perform a repair on a Samsung washer that was under recall. Very frustrating experience! Nobody picks up when one calls, rather you are placed on hold...upwards of 20 minutes...consistently; OR, the system hangs up on you. We had to call multiple times to check on status of parts order. No way to leave a message. WORST CUSTOMER SERVICE EXPERIENCE EVER! I would NOT use this company! PS I did manage to speak twice to the technician who would have performed the repair, would the part have arrived. I didn't catch his name but he was very apologetic and responsive, best he could be. read more

Horrible company. Scheduled appointment, then canceled saying they would come out once parts came in. Never looked at unit. Technician came and saw a few spiders behind the unit. Said nope. I will tell them you were not home and they will call to reschedule. Never looked at the unit. I cleared out the few spiders. Never heard from company again. Called the technician back and he said he closed the ticket due to infestation. I took the back off the unit and it was totally clear. I took a video of it also. Looked brand new. Called Samsung again. Agent said she was sending out another company. That company never got a ticket. Called Samsung yet again and they created another ticket. Tekniton called to say waiting on parts again. Then scheduled another appointment. No one came and no one called. So 2 days lost from work now. Called Tekniton back and they said they were not coming out because the previous Technician said the unit was infested. Offered to send the video. No. Said I had to call Samsung again. Called samsung again and they said I have to have an exterminator come and sign off that it was not infested. Offered to send the video. No. So now I cannot even get my unit that was never even looked at in the first place fixed. I don't want these liars anywhere near my home. Would give no stars if I could. Better yet -5 stars. read more

BEWARE: This company's actions are beyond unprofessional and inappropriate. I purchased a Samsung microwave that stopped working after less than one year of operation after calling Samsung they sent the contract over to this company in order to do the repair when the company came My wife and my elderly handicapped mother were the people who were at home. The microwave is one that hangs over the stove The one repair man who was sent stated that he refused to do the repair because the microwave was still hanging over the stove An asked that my wheelchair bound mother be the one to lower it down. At no time were we told that the mark waid needed to be removed from its location in order for them to fix it they also refused to fix it and stated that it was not their problem the driver was then told to leave without the repair being done at all I have never heard of a company that that does not do from beginning to end in order to complete their job nor a repair person that refuses to do 50% of the work for the repair when we attempted to call the company we were told that a manager would contact us no phone call Made to us or any attempt at contact whatsoever when we contacted Samsung they stated that this was the only company that they are contracted to work with in all of Charlotte. We are now without a microwave had this be a home that was only for elderly people or handicapped They would have been in real trouble now I am forced to do what is necessary in order to get this properly repaired if you hear this is the company being used to not hire them I have never heard of us contractor or a repair agency that does not come in and take the product apart in order to properly fix it obviously if this is how they worked and all of their repairs must be extremely shoddy and probably done incorrectly I am going to be researching the contracting license and any other permits that they have an order to file Appropriate complaints I would also suggest that you do not purchase Samsung products as this is the company that will come out to do the repair and obviously they do not want to honor their contracts. read more

I hate to write this review but it has been over 8 months trying to get our stove functioning properly. The issue is that the stove needed some LED lights replaced under warranty. That took many months with the manufacturer and Tekniton pointing fingers. But whatever, that's not the issue. The issue is that Brooks, the Tekniton repairman, has left us with a burner that is non-functioning because it wasn't reinstalled properly. I've asked dozens of times for a manager to call, Brooks to come back, called the manufacturer for help, etc. but Tekniton clearly doesn't care one bit. I'm in the customer service business and this level of service is abysmal at best. I hope I never have to deal with Tekniton for the rest of my life and am still working to find someone to fix my stove. read more

I spent a month with out a refrigerator (lot of eating out) while Tekniton comes out twice does not fix the unit and now I have to buy another unit. I told them the compressor made a loud noise and its no longer cold inside. So they come out and pumped refrigerant into the sealed system which stayed cold for 1 week then failed again. Before he did this he asked if I got one of those temporary Samsung labor & parts warranties. I said yes. Samsung customer service had given me a one time temporary warranty because the refrigerator clunked out only 3 months past the 5 year full labor and parts warranty. After the refrigerant was pumped in and it was working again I asked the guy do you think it will work for awhile? He just looked at me and didn't reply. I have everything on audio & video. The 2nd time they come out a different guy tells me he's replacing the thermometer switch but he is almost positive its not going to fix the problem. The last call to them they told me its not in warranty anymore and could not replace the sealed system (compressor). They could come out twice drive 60 miles 1 way to my house getting paid by Samsung but could not fix the refrigerator. It sounds like a good deal for Tekniton and everybody else gets screwed. I suggest never using this company. I also suggest never buying a Samsung refrigerator considering it only lasted 5 years and in June/July 2021 consumer reports all Samsung french door refrigerators get a poor (1 arrow down) customer satisfaction & reliability rating. read more

Poor Customer Service Technician never showed up gives out 5 hour window with no follow up text or phone calls I will never use them again still waiting for Tech if it was not for warranty I would just say forget it but I am at their mercy read more

We had a problem with a Samsung ice maker and called Samsung who authorized Tekniton to service the unit. They call to schedule a time. I tried several times to contact them---waited on line only to be disconnected TWICE! Absolutely infuriating and I let Samsung know about it. But, they called the morning of the scheduled appointment, showed up on time and solved our problem. We now actually have ice from a Samsung refrigerator!!!! I give Tekniton 4 stars even though my inability to contact them was maddening, they did what they said they were goin to do, on time and performed excellently. They apparently have learned something from the bad reviews they have from others. We think they're doing a great job. cah read more

Requested service for replacing dryer vent, on the phone, they said they would come and look at the dryer and order the part, and then come back to replace it. Once they came, they said that they don't order dryer vents nor do they replace them. Will use anything to schedule and charge for a service call. Shady company! read more

TERRIBLE TERRIBLE TERRIBLE - Had an inspector come out to check on my broken Samsung refrigerator. He confirmed it was broke, identified the broken parts, and said he would be in touch once parts were ordered and they could schedule appt to come fix. I called back because I didn't hear and the technician apparently wrote in the report that I was hostile and did not feel comfortable being there. This was a completely FALSE statement, as our only interaction was him coming in and him handing me the report and leaving. My guess is that the technician did not know how to fix it and decided to make some story up. This has never happened to me in my life and greatly disappointed in this company and the way they handled it. Samsung should reconsider choosing this as a preferential vendor and the technician (Zacharia) should be terminated based on making up false information. read more

Our Samsung washer decided it no longer wants to work. Probably a bad controller PCB. I called Tekniton based on Samsung recommendation. They canceled my first appointment. I rescheduled for a second date between 1 and 5 PM on Friday afternoon. Waited all afternoon into the evening and no one showed up. I called them (at 3:30 PM that afternoon) to reconfirm and they said someone was definitely going to be there. Never happened! No one showed. No one called. Tried following up on Monday but no one answers the phone. Terminal hold until they cut you off! Tried three times. Really bad. The worst customer service one could anticipate. Very, very annoyed (pissed off) with this organization and Samsung in general. (I've recently had problems with one of their high end refrigerators that had to be replaced. Now their washing machine). So this (Samsung/Tekniton) is not a good option for a consumer. read more

I have 2 Samsung TV's QLED (less than 2 years old) that will not turn on after being off for a while without unplugging and then plugging back in. So Samsung told me to call Tekniton. I called made an appointment and told them that one TV was 85 inch and the other was 65. They asked me to have the TV's off the wall and I told her I could not do that, they would have to when they came out. So the day of the appointment the service guy calls me and said he could not come out because he needed another worker to help him, so I would have to call to back and reschedule. So I called and had to wait for a very long time. So the next appointment day I get a phone call from another service guy and he said the other helper was in Concord and wasn't sure when he would be free to help him. So I told him to come on and my husband would help him. So he did.....WELL he said he needed to replace two boards in each TV for a total of $1280.31. He replaced both boards inside the TV on both TV's and now we still have the same problem, however now on our 65 inch it will now turn off while we are watching it and then turn back on. I called and had to hold forever and they had the technician call me and he said he talked with Samsung and the only other thing to do is replace the screen and that's another $900 each. I am trying to reach a supervisor as I am typing this, I have been on hold now for like 30 minutes. I would highly recommend NOT to use them! read more

I had a wonderful experience working with Igor. He was very professional and knowledgeable. He diagnosed the issue with my washer within 10 minutes and was able to order the necessary parts and get them installed within a few days. He even took the time to explain the regular maintenance my machine requires. Will absolutely work with Igor and this company again. read more

I took my Samsung 65" TV that is about 4 years old in for repair. I received a call from a technician a few days later saying he was on the way to my home. He thought the TV that they had at their facility was at my home. I thought this was strange of course. So the tech told me he would look at it and call me with the price for repair. I had already givent hem $200 for just looking at it. So after another few days I was called telling me that my repair could be an additional $240+. I was told it could be less but the most would be the $240. I had already told the technician that I would go another $100 but no more. I told the woman calling to call me when they know the actual amount. She refused to do that. So I end up eating $200 for really nothing. The cost of big flat screens are so low, why would I spend $450 on an old TV when can have a new one. With me bringing my TV in for them to analyze, I think $200 is exorbitant. Even though they are an authorized Samsung repair facility, I really expected better service and results. read more

This company is 5+ stars!!!! I filled out a service request Saturday evening and they called the next day and had someone out two days later. Teo (Theodore) was awesome!!! He was very informative and helpful in my issue. Although my fridge was not be able to be fixed during his time at my house, he explained to me in detail the issues with it and also was able to make sure we received a new fridge. I have an entire Samsung kitchen suite and a washer and dryer and in the future if I have any other issues with them I will always request this company. read more

We were sent to this company via Samsung for repair of our Samsung Washing machine. Upon initial visit, the technician was great. I mentioned to him that it wasn't just leaky door that needed repair as machine wouldn't go past wash cycle. He said he ran all tests and that washing machine was showing no errors; however, as appliances tend to do after a repairman has serviced our washer STILL would not go past wash cycle. We contacted company back and were told we would have to pay another $175 for them to even come look at the machine. After contacting Samsung again, Teknition sent out another repairman who (as other posts have also mentioned) came out and determined it was our motor and that he would order motor. We had been patiently waiting for motor even after things seemed fishy when we got a cancelled ticket from Samsung. We called Teknition and they assured us that the motor had been ordered but had still not been received (as other posts have mentioned). After trying to call Teknition SEVERAL times with no answer I finally call Samsung and it was brought to my attention that Tekniton never ordered any motor through a vendor. As this is Samsungs preferred vendor when your machine is out of warranty they could only start me a new ticket with this vendor. The best that I can do is filed a complaint with Samsung to not use this company as a preferred vendor and write this review to warn people about this company. Hopefully, this relationship doesn't deter me from even ordering Samsung appliances. read more

Absolutely horrible place to use to have a warranty for an appliance fixed. Through Samsung was told this is who I was to schedule with to come out and repair my tv. Tv went out 5/11/23 and finally got a technician scheduled to come out 6/8/23. Tv worked for several days then went back out again with the same problem. Had a technician scheduled to come out 6/22/23 and was given the time anywhere between 1 to 5pm. At 4:45pm I called to see where my technician was and was told I was on the schedule and they would not be able to get in touch with them but they would be out. I got a text at 9:15 pm by said technician stating they would not be making it out today. Thanks for the update 4 hours past the last time you were suppose to be here. I've called today 6/23/22 since they opened at 8am and nobody will answer the phone. Reached out to Samsung who the first time talked to a Rachel who said they would call today. Called back again to which Samsung said they couldn't get anyone on the phone and we're having to send an email. This is ridiculous. I have been without my tv for 6 weeks now and can't get a hold of anyone. Mind you I've had my tv less than a year! read more

If I could give 0 stars I would. I have been trying to get my dishwasher fixed for about a month now. I was told that we needed a part in order to repair the dishwasher. They called and said it is in and scheduled a service time to come and repair. They never showed up at said service time. I called and they set up another time and AGAIN did not show up. Not to mention the multiple times I held on the phone for over 5 minutes to not even get a hold of anyone! read more

I had a problem with my Samsung refrigerator ice maker that was covered under warranty. They gave me several options and I called this company despite the negative reviews. They were very responsive and scheduled an appointment a few days after the call. Coy showed up on time (early actually but called to make sure I was available), worked promptly and did a great job. read more

The company made a mistake along with Samsung instead of helping me get to the bottom of it they hung up on me and now won't answer the phone I didn't realize children ran the desk read more

This company is the worst I've had to deal with. The technician forged pictures and paperwork. Record them for backup, they deemed my 25 day old washing machine no repairable due to bug infestation. When we asked to see these pictures the company declined to comment or say anything else. They stopped taking our calls and won't send another technician out to find out why the other guy named Zack or something like that would even write that down. read more

Tekniton - The company deemed this brand new washing machine non repairable due to infestation of bugs no bugs in my pictures - Electronics Repair Near Me - Matthews, North Carolina

Not really interested in helping a customer....saw that it was a big job and really didn't want to do it so they stated that the factory would not cover the repair as it was damaged when delivered ....this was for my daughter and I am a service technician living in another state so I know what is covered and what isn't....getting the quick dollar and who cares about the customer.... wish I could give zero stars !!!! read more

This is a horrible company. Bought a new Samsung dishwasher and it didn't work out of the box. Samsung sent this company out to make repairs. Tekniton never even called to setup a time to come out they just texted me and said sorry they were running late. Got to my house with wrong parts , had to come back. Came back 4/5 days later and replaced the board then left. I'd didn't fix it. I called the trec back and he said he would come back after he was done for the day and never did. Now they scheduled for today from 9-1pm and didn't show . Said that I'm scheduled for Monday 9-1.... that is not what they said on the phone. I'm so done with this company. Should have just took it back to the store instead of giving Samsung a chance. read more

Loved our tech Igor!! He had to test our unit and we were laughing the entire time! It was a pleasure to use this company. Would recommend them over and over! read more

Samsung Family Hub Refrigerator- problem with Family Hub Display not working: Appointment rapidly established, Tech called with 30-min notice before arriving within established Appt Window. Tech (Teo) clearly was knowledgeable, experienced and professional. Rapidly diagnosed problem, quoted me parts and expected labor costs but would require parts to be ordered and followup to install. Followup Appt established. With a quick call to Samsung, they agreed to cover (approx $700) parts costs even though appliance was out of warranty. Upon followup Visit, the Tech rapidly completed parts install, validated Display issue resolved and charged me less than original labor quote. Extremely satisfied with Service/Costs, would use again and recommend to others. read more

This is the worst experience that I have had in a long time. Samsung is using them to service my tv. First service order, the guy said he can't come on Saturdays because they are closed. Then leave a note in the system saying he came on Saturday and I wasn't home! Then someone came two weeks later and changed a part in the tv that didn't fix the issue. He tells me he will contact the engineers to see what can be done moving forward. Now I get a call from Samsung asking me about my service and that the ticket was closed because it was resolved. Wtf?! Resolved?!!! My tv still doesn't work. What happened to the engineer looking into it? So now Samsung reopens the ticket and tells me to call the service center to schedule a new appointment and the girl tells me the service is closed because the guy said it's my WiFi and that he can contact to the tv with his hotspot. What??? The issue has always been the tv can't connect to the WiFi. I have two other TVs in my place that is connected to the WiFi because that's the only way for them to work! Soooo how is it my WiFi? My phone connects to WiFi no problem, my computers no problem, my TVs no problem, my son electronics no problem. We have tested everything and they all connect without an issue except my Samsung tv but it's my WiFi? My internet service provider said it's literally impossible to be the WiFi when everything else can contact but that ONE TV. All they have to say is they don't know what they are doing and tell Samsung to replace my tv but instead they rather torture me by coming to my place to not fix the issue! read more

Tekniton appliance repair service is a very sad example of a service co. They came to my home to repair a door handle on the refrigerator. The threads on one of the screws and bolts were stripped. Basically nothing was repaired, the tech just ran a new bolt it. However, since the fixed indoor bolt was stripped, the bolt only went part way in, leaving a loose door handle. I didn't like it and should have called back immediately. Well, it has failed again and now is out of warranty with SAMSUNG and the TEKNITON. surprise surprise!! This problem can be repaired, but as a repair shop, they are too incompetent to do the repair. I don't know why they call they repair shops, because as an industry, they want to replace parts which of course costs hundreds of dollars more and in todays climate of supply chain issues, could make for a long wait. I will be performing the repair myself. The unfortunate this is SAMSUNG probably has a contract with this group, so they will continue to be paid for warranty work. I hold SAMSUNG responsible for the imcompetence as they have a vested interest in it. read more

The repair person was prompt. He arrived to fix tha handle on my Samsung fridge . He quickly fixed it and was out of here I. About 10 mins.

I've had a couple repairs assigned to them through manufacturer and extended warranties. The techs have been so so at best, I actually figured out the issue on one of the service calls while he was here advising him how to get to the advanced settings. I'm now dealing with them I know the second time, maybe third I have had a service time made and they never show up or call me. If you are ever assigned this company through a extended or manufacturer warranty ask if they have any other company they can assign the repair to. The are not to be trusted and if you have to take time off of work to be home then it'll be a waste. The picture is the most recent of another appt. they didn't bother to show up for or even call to say they weren't able to make it. Now once again I have to schedule time off work to meet another company and my repair on a pretty new Samsung dishwasher is delayed for a few days. read more

Igor did a fantastic job repairing my Samsung. refrigerator. Very professional and service was top notch. Thanks!

This company is by far the most unprofessional, unreliable company I have ever dealt with. I'm having is with my washer not working and needing it to be repaired. Samsung set up a ticket with this company to come out and fix my washer. Within a day I heard from them and someone came out to look at my washer within 2 days. I thought that from this action they were going to be good and it wouldn't take long to get my washer fixed. I was impressed at first and happy. That feeling only lasted a second and this company showed its true colors. I was told that a part was needed for my washer and that they had to get in contact with Samsung to see if it was ok to order the part or order a new machine altogether. So a few days passed and Samsung called me to review my service with them and see how my washing machine was doing. I informed them that my washer was not fixed and I was waiting to hear back about a part being ordered. So Samsung said they will reach out to see what's going on. I let this situation slide and chaulked it up to miscommunication. So tekniton calls me back next day to inform me my appointment that I was scheduled for on the 1st had to be canceled since the part hadn't come in yet. I thought that's funny because nobody called me to inform me of this appointment being set up in the 1st place. So I just said ok thats fine, I understand. So I wait patiently for them to call me back when they have the part and I took into consideration the holiday. I don't hear from them until the 6th vis a text message stating my driver is on the way and you can track him through the link. Luckily I happen to be home but im thinking like what are you even talking about. Nobody called me and set up this appointment to see if I would be home. I said whatever I will deal with it because I need my washer. What happens, the tech said he came to my place and nobody answered and won't be able to make it back to my house. So I called and they rescheduled me for today the 8th from 1 to 5 and I deal with it since it's all they have available. I get a call Wednesday from a tech stating he can come on Thursday now to fix my washer and I agree because I need my washing machine fixed already. Thursday comes and I take off work and the hours start passing. I call Samsung after failing to reach tekniton several times and ask them if they can figure out what's going on and if they are still coming since there's only 1 more hours in my time frame. Samsung is unable to reach them and I just wait to see if I will be contacted. By 445 I have decided they must not be coming im going to in to work. The tech finally calls and says he's on the way and won't make it until like 540. I said my time slot was from 1 to 5. Why wasn't I called earlier to be warned of this time. I said I have to go into work now and let me go back on. The schedule for tomorrow like I was and he says fine. Now here it is Friday I get a call around 830 from them and couldn't answer it. I call back in 5 minutes to be told my appointment has been canceled and I have been rescheduled for Monday. I said why am I being rescheduled and how are yall just going to set an appointment without making sure I can even be available. The excuse was they are short handed of techs. I call Samsung and inform them of this issue and how dissatisfied I am with them and there unprofessionalism and that I want a new company to fix my washer because I'm done with the lies and runaround. I was informed that this might cause a delay and I stated there already is a delay and they are no longer allowed to step foot in my place. Beware they suck and have no care in the world. I'll wait a year before I allow them in my house. read more

They replaced an ice maker and it has stopped working. I am within the 90 day warranty that is on my receipt, but they said they do not cover my area any more. When I asked why they will not back up their warranty the CS rep Amanda just hung up on me. Guess that explains why Samsung made some changes. My experience speaks for its self, I will not use this firm again and would advise anyone else of their poor service and CS. read more

I had to wait week to get an appointment with this company. Then, I waited all afternoon for the repairman to show up. No one showed up and when I called the next day to complain, they could care less. I asked for the manager, "He's not available". This company is very unprofessional and SHOULD NOT BE USED BY HOME DEPOT FOR WARRANTY SERVICE! They are supposed to come tomorrow but not sure I want them too. DO NOT USE AND DEMAND ANOTHER SERVICE COMPANY FROM MANUFACTURER FOR WARRANTY WORK! read more

We bought a washer and dryer from Home Depot. After the guys delivered and installed it, the water jet feature under the lid didn't work. We called Samsung and they sent this company out to service our washer. After looking at it, he said he would have to place an order for the party and that it should be here in a couple days and that he would come back to install the new part. He even scheduled a time he would come back. When the day came here never showed or called. After calling them, I was told that the party has been ordered and that there was a delay cause they were having a problem getting the part from Samsung!! I called Samsung to check on it and they said that they did place an order. Over a month and a half went by and no call from this company!! I called them back and they said that Samsung never sent them the part. After calling Samsung again to find out what was going on, I found out that this company closed out my ticket as complete so they could get paid!! Samsung started another ticket and sent another guy out to fix the problem but this guy came out with the wrong part and had to go back to the shop and order the right part!!! By this time I was annoyed and told this guy that their company is the worse I have ever worked with!! Their is no communication with the customer about the status of parts and service or follow ups!! He then told me that they are not at fault because all they do is come out to do the repairs and that Samsung does all of the ordering off parts and send it to them to come out and do repairs!!! I just thought to myself, how would Samsung know what to order if they're not the one to come out and look at it themselves!! They whole time this guy was calling their office, every word was in Russian so I couldn't understand what they were saying!! They finally did get the washer fixed after I called my friend who is the Regional sales manager for this area and told him about the situation I was having! This place is a scam!! Closing out tickets to get paid and never doing the work!! read more

This company is terrible. I had an issue with my Samsung refrigerator not making ice. They had to send a guy out to my house 3 times to fix the same issue. In order to fix the issue they had to remove the back panel in my refrigerator. Because they had to do it so many times, the last guy tripped the thread in the hole that the screw needs to go into. That screw secures the bar that holds up my shelves in my fridge. Now all of my food falls out of the fridge because the shelves bend that bar. Called the manager and she told me that she can charge me another fee to have someone come fix a problem that they created...terrible. I would never recommend them. read more

George T. just came to my house to repair the Samsung tv purchased at Costco. George did and excellent job!!!!!

I'm going to keep this review short and straight to the point. Stay away from this company if you value customer service. I'm amazed they manage to stay in business. Don't make the same mistake others have made with this company. read more

I have a 2016 Samsung clothes dryer. While drying it started to squeak and finally we heard a thud, and the drum stopped spinning. We called the Samsung number on the inside of the dryer and they set us up with Tekniton in Charlotte. Tekniton called and scheduled an in home visit between 1pm and 5pm a few days away. No worries. I received a voice message the day before the visit indicating that the 9am to 1pm window opened and to call them. It took several tries on hold, and when I did get through, the customer 'service' rep indicated that my appointment was from 9am to 1pm. While I was off the entire day, I was a bit put out that I agreed to one time and the changed without my acknowledgment. Therefore, I decided to look at the reviews. Wow, not good! Now I am starting to think about canceling. Nevertheless, the technician, Timothy, called 30 minutes before he was to show up as promised and it was around 10am. He was courteous and knowledgeable and made the repairs required. The repairs were under warranty since I purchased the extended warranty from Lowes. While I get the poor reviews of the customer service group for poor communication, I did have a good experience with the technician. 4 stars. read more

Had and excellent experience with Tekniton. They called immediately to set up an appointment and the technician (Chris) was very knowledgeable and efficient when he came out. Chris did such a great job I would not have known he was fixing my range. For such a young man Chris new how to fix are range it needed two components and now he showed me how to use the Self cleaning mode that never worked before Chris fixed all of our issues. Awesome Job Chris and to Tekniton we will be calling again for any of my Samsung product issues. Would highly recommend this company. Especially Chris very smart and quick resolving issues. Chris KUDOS to you and Tekniton you made another customer very happy. Thanks Richard Schenkel read more

I want to say what a great job Teo did repairing my washing machine. He is the first that really took the time and explained why it wasn't functioning properly. I appreciated his professionalism and patience. Thanks Teo!! I would give Teo 5 stars but company 4 as customer service was a long wait and hard to get through too. Once I did they were nice and helpful. read more