Timely, efficient, good follow up on subsequent problem. I will call them in the future.read more

Very professional and polite on the phone and especially in-person. I felt very comfortable w/…read moretheir technician being in my home and that he paid close attention to detail. I highly recommend ABC Appliance Repair.

We have had Nicolai come out twice now to help with our dryer, and both experiences have been…read moreexcellent. He is always kind, knowledgeable, and professional. He took the time to explain what was happening, answered our questions clearly, and made sure everything was working properly before he left. It is such a relief to find someone who is not only skilled but also trustworthy and respectful in your home. We truly appreciate his expertise and would absolutely recommend him to anyone needing appliance repair.

Called them out two weeks ago for a repair. I was told I needed a new compressor on my fridge…read more Called LG since it was still under warranty. I verified he wanted to replace the compressor and submitted a claim. A week went by and I didn't hear anything so I reached out for status update and was told he did not hear anything from LG. I again contacted LG and was told email was sent out the same day he diagnosed my problem. I have since left multiple voicemails and no response. It has now been over two weeks and my family is still without a fridge. If this company did not want to do the work I wish they would have stated that when asked in the first place. Funny how they can answer the phone or call back when you try to schedule a service call, but not after they take your money. Poor service and follow through! I would not recommend this business! UPDATE: The business did reach out and offered a solution to fix this miss. I already purchased a replacement appliance so no additional services were rendered. I do appreciate them at the very least reaching out to to try and make this right. Thank you for that. I will increase the rating for this reason.

Monny is a certified washer and dryer repair specialist and the finest technician I know in his…read morefield . Professional, Efficient, and on time. Do yourself a favor and call Matthews Appliance first.

Local guy who responds quickly, shows up as promised, and delivers as expected. Wow! Is this 2023?…read more We bought a mid-century home with lots of charisma that needed lots of TLC. Both the washer and dryer were 25 years old but worked well--until yesterday. I tried fixing the dryer without success. I Yelped and discovered Matthews Appliance. Winning. Sent a text and within 2 hours Monny arrived with tools and parts in hand. After an hour not only was the dryer functioning, the washer was also repaired even though I didn't know the top part of the agitator didn't work. These older machines run circles around the newer expensive models that break down often after just a few years. For now I'll keep these golden oldies! Looking for someone to steer you right? Has my "Give 'em a whirl" set to heavy duty and fluff. Call Monny. His prices are more than fair.

I've been waiting since MARCH 4, 2021 for a washing machine part. I've heard back from him once…read moreafter I called & left a message. That was a while back. I paid for the service charge. seems like a Long time to wait for a part! I have to use a washing machine cleaner weekly to help with the smell inside. I'm really upset. I know about Covid & all the back orders on things but this is crazy

Very nice people here, but disappointed with our last two experiences. Last one was asked them to…read morelook at water flow of water dispenser of fridge. They tried a couple of things, installed some new parts, didn't help. However, they still charged me $300 for parts and labor. Our water flow is no better than before the work, so I wasted $300. Won't be using them anymore.

With great reviews on Tumbtack, I'm not quite sure where the bad reviews here are coming from…read more Hired Jak to fix a problem with my washer. He was able to come out that day to assess the issue and order the correct parts. I appreciated his openness in showing me both the damaged parts within my machine, and the cost of the equipment needed to fix it when he gave me my order quote. After the deposit was paid, his team was back on-site to fix the unit within 3 days. When things worked better, but ultimately didn't solve the problem, Jak and his team were very responsive and came over 3 days in a row (including Thanksgiving day) to assess the machine. Ultimately, my washer needed another part to function correctly and due to the cost of that part (along with the previous parts ordered) Jak informed me it wouldn't be cost effective for him to repair the machine. Jak took back his new parts and refunded me for the service, no questions asked. While ultimately Jak and his team were not able to solve my problem, his knowledge, openness, and overall service will have me returning to him if I have appliance problems in the future.

Zero stars. AVOID. Had dishwasher repaired. After paying for service and technician leaving my…read moreproperty I noticed that DW was not reinstalled properly. Called technician back asking for resolution. He returned and refused to resolve. I was called a racist in front of my children for not being happy with the work. Called the company for resolution and NEVER heard back.

Arthur did a very thorough job. The team was very flexible with my available time and extremely…read moreresponsive.

this company came and looked at our commercial 10 burner2oven appliance…read more I was charged 150.00 for a service call then an estimate of 3500 to repair. this company does repair it replaces. 2000 dollars for parts 1000 labor. thus us a big ripoff I had a local guy fix the stove for 300$ stay away from these" experts ".

We purchased a Samsung Bespoke fridge that stopped cooling and called multiple repair companies…read morethat said the parts were back ordered and therefore were not able to come to us until later in the week. We called Urgent Appliance Repair and they showed up the same day and were able to get the repair done. Great service done by Vito, highly recommended! Saved me hundreds dollars.