Love the Chico Animal Shelter! Never have I met a more kind and caring staff. Since the City took…read morethe reins the euthanasia rate has plummeted and the shelter is run more cleanly and efficiently. Love it.

The staff does an amazing job running the city shelter! The city took the shelter over from BHS…read morealmost a decade ago and the transformation is amazing. It's so comforting to know that animals are not euthanized for time and space here...they are taken care of as long as they need it.

We drove over an hour to visit Haven Humane. Compared to some other shelters we have visited…read morelately, the staff here was awesome, as well as the cleanliness was top notch. We found the perfect dog, couldn't take him home as next day he had a surgery scheduled. They took such great care of him, and the team of veterinarians were fantastic and extremely informative. We couldn't be happier with our experience with Haven.

I just want to start off by saying that I understand that animal shelters can't save the world, but…read morehow you speak to people, and using condescending tones matter. My cousin found a dog a few months ago, and my 10 year old daughter was with her when they found her- my daughter and I don't want her sitting in a shelter. We were in the process of moving from Sonoma County to Shasta County. To make a long story short, we are now living up in shasta county full time. Today I went into Haven for some guidance, and explaining I am happy to foster her in my home until she is adopted. I was immediately spoke to like I was stupid for not "knowing Haven's Rules.' Now that she has been in our care for over 30 days, Haven refused to help us. The rude girl in the back area kept poking her head out to add and repeat the same rude, condescending comments. I just thought it was really unnecessary and mean spirited- Questioning if I even found the dog in shasta county- as if it mattered at this point, because you already told me "here's what that means, it means we won't be taking the dog and that she's your responsibility." And yes, my cousin found here in Redding. WHAT IS HAPPENING?! I have been trying to rehome this great dog and keep her out of a kennel, but I have learned that that is a bad thing to do in Haven's eyes. I don't work at a shelter, and I don't know what the specifics rules are. I'm sorry that I messed up. I was just trying to help. We have adopted and fostered with Haven in the past when we lived in shasta county three years ago, but I left feeling very ignored, spoken down to, like I was stupid for not knowing Haven's rules (I know, how dare I not study the pamphlet before stepping foot in their building). I understand that there is basically an epidemic of stray animals in Shasta County, but how you speak to people should matter. Even if you're unpaid volunteering, please rethink your "good deed" if you are going to go out of your way to try and make people feel unintelligent, dishonest, and just overall icky. I'm very disappointed in how I was treated today by the two women in the very first building- the pregnant woman and the other woman that was working with her. Boo. You are supposed to be here to help people, and I left feeling invalidated, like I did a bad thing, and almost like I was in trouble or something. What the heck?

Amazing service, such good quality and so tentative to my concerns and needs! Highlight recommend…read moreto this place.

These people need to be looked into. Literally. Total waste of time…read more When I was searching for a puppy a small chihuahua or any mixed small bread dog honestly. I reached out to these guys. Saw some cuties on the website asked about them. 560$ What is this?? Is this genuine care of a good home or a puppy mill? This wasn't the end of the experience. I texted whoever the person was to ask regarding other puppies. 650$ and higher. Not only were chihuahuas way over priced. Their attitudes are not professional or welcoming. They have all the wrong people wrking in there. Every question I asked regarding the doggies. Rude responses. It's like I'm bothering them. If you're going wrk with animals and give them the best chance possible be thorough with people, kind and put those prices more reasonable. There's more cost like vet care supplies so all that needs to be considered.

I'm so happy with my new puppy. I'm super grateful for this rescue, and staff . Everything was so…read moresmooth, there was fires going on up north and they were still very responsive to me and helpful. Even met us halfway to meet up for our pup, I cannot even describe how much I appreciate. Thank you a million times! I highly recommend:)

I got Kalaila there in Feb 2018. She was 6 mos. old and weighed 4.5 lbs. She is now 2 y.o. and…read moreweighs 8 lbs. They have many small dogs there. It's a low budget place in the back of a thrift store, but the volunteers are all friendly and helpful. They get many small breeds from nearby Colusa County. I would go there again.

Very good people took in kittens that a poor and careless cat owning neighbor should have prevented…read morein the first place.

My husband and I have been volunteering for the CCC for almost 2 years and have gotten two amazing…read morecats from there. This has been one of the most rewarding volunteering experiences I have had. We were welcomed with open arms by long-standing volunteers when we offered our time. The shelter is 100% volunteer run, which is amazing, since it is hard work to take care of 40+ cats (keep them clean, fed and healthy). The kitties are clearly happy and well taken-care of. If you want to give your time and love cats (or if you want to adopt a great kitty), you should check out Chico Cat Coalition.

Not at all accommodating to people who go to school and work…read more Last year they would not take my cat because she was "pregnant" after I have already stated in the application she just stopped breast feeding her kitten a week ago. This year I have rescheduled due to conflicting time on my end. When I mis read the appointment time already on my way they told me to just reschedule and bc I didn't reschedule in time my deposit is forfeited

I just had the worst experience at this place. Starting with the receptionist. She was very RUDE…read moreand UNPROFESSIONAL. This place deserved 0 stars . Please DO NOT GO TO THIS PLACE I do not recommended.

not many cats get adopted. too strict with rehoming rules . unrealistic . I saw good families…read moreturned down for no reason.

I've been donating to Another Chance thrift shop for a couple years. The shop is run by volunteers…read moreand they do a good job of organizing what is donated. When the shop is full they don't always take donations so calling in advance and asking is best. I've never seen any animals at this location - like animals for donation - so there's no cat pee smell. They do have a nice section of almost new animal items - bowls, leashes, collars, beds. My understanding is proceeds go to support their animal adoption services. I think what they are trying to do reminds me of when Haven Humane was small out on Placer road. Another Chance is a nice alternative for a place to take donations and deserves a shot if you are looking to adopt.

We adopted a wonderful dog last year by working with the adoption manager, Amy. We wanted to bring…read morean additional dog home, so it was important that the new dog's energy balance out our current dog's energy. Amy and her other staff were so nice and patient. After four attempts with different dogs, they brought out another dog, and I was finally able to walk two dogs side by side. We then decided to bring her home! It's been so wonderful to have this new dog. We renamed her "Maya," and she is the best dog! I didn't know a dog could be this good until we got Maya! We never understood why she was at the sanctuary. Working with Amy was great. She was responsive. I think there were only three people working and overseeing over 100 dogs. These people have a heart of angels. They truly care about the dogs. I remember seeing a woman with a bite mark on her arm. We will definitely consider adopting with you again! Keep up the great work! Not sure why people would give this place a bad review when the workers probably don't get paid enough and doing it because they truly care for the doggies.

I personally observed multiple cats with ongoing medical concerns over many months, including…read morepersistent respiratory symptoms and severe eye discharge. These concerns were reported to management, but I didn't see medical care provided. The condition I initially reported in one cat continued to escalate over time, and he ultimately did not survive. These experiences left me with serious concerns about the level of medical care and safety provided to the animals.