Two youngish women with heads together on the office computer, turned heads towards after I had walked in and stood there a few minutes, asked cooly if they could help me. I was indeed interrupting their computer time!
These two need retrained on front desk proper protocol...
I asked about dropping off two kitties that showed up and they bluntly told me there was a 3 month waiting list. No interest in me or my newly found kitties. When I asked what I could do they said don't feed them. WHAT!!! and yes I am yelling!!!
Both kitties were already starving and just bones with skin.
GET up out of your chair, walk over to me and smile, give a warm greeting, act like you care, volunteer info, Ask about the situation, don't make the customer drag it out of you!!! After all no one else was there, you had plenty of time to be kind, but No, I was interrupting you two on the same office computer, RUDE RUDE RUDE. Even if there was a computer glitch you were working on ONE of you should have stepped forward. No excuses. Computer at the front desks, I would think are for related work at the work place. If you are bored walk a dog, wash windows, sweep and mop or play with kittens, keep busy!!
You I am sure are not paid to ignore patrons/customers while playing on the office computer! I really had to turn and just walk away at the insolence and entitlement they dishing out on me, and now I see poor treatment of others as I read yelp. Where is the suprivisor?
I know 12 year olds that could have handled that office and my request much better and with a smile too! I realize that they couldn't take the kittens but to deliver the news in such a way, NEVER Again, don't walk, run from this place...That being said, Hubby and I adopted a 116 pound 8 month old dog over 15 years ago and she was one of the doggie loves our lives, 12 years we loved her, and the poeple that were there were the best! I expected the same quality, what a disappointment!!! read more