We brought our dog, Zia, in on her birthday to pick out a toy. They have moved the store all…read morearound, and it looks amazing. Same customer service as always. As soon as you walk in, you are always greeted. We always look like to look around and see what we can find for a girl. Make sure to use the rewards program. I had a $10 reward to use, anything helps! 3/10/26

I am writing to formally express my disappointment regarding a recent experience at your store. On…read more03/03/2026 I came in to purchase alfalfa hay and asked a young male clerk if it was in stock. During our interaction, he repeatedly yawned and shrugged his shoulders while speaking with me. His demeanor made it very clear that he was annoyed and inconvenienced by having to assist me. He then had to call another associate to ask whether alfalfa hay was available and when the next shipment would arrive. The second associate, a blonde female employee, advised me to speak with a manager. I left the store feeling very unhappy and dissatisfied with the level of customer service I received. Later, I called the store and spoke with Kayla Henderson. She stated that the employee was new and that I needed to have patience. While I understand that new employees require training, yawning repeatedly in front of customers and shrugging as if assisting them is a burden is not acceptable customer service behavior. I also informed her that when I previously brought a concern to her attention last year, I felt dismissed at that time as well. During this recent call, she responded with "whatever" and hung up on me. Being hung up on while attempting to address a legitimate customer service concern is extremely unprofessional and unacceptable. I am not writing this letter to cause trouble, but rather because I believe customers should be treated respectfully and professionally. I would appreciate this matter being reviewed and addressed appropriately.

Needed large fittings to fix a leak in my 5000 gal poly tank. They worked with me to get the…read morefittings and even helped to engineer the repair. Nice folks and knowledgeable too!

Very nice feed store! They have just about everything you'd need for pet feed and more. From bird…read morefood to horse food They have all brands and all sizes. Prices are great also. Lots of western wear and decorations for your home or barn. The store itself seems a little hidden but take the time to stop by and I'm sure you'll love it as well. I actually came across some nice truck mats with horses on them!! I will definitely be returning for all of my pet and home needs!

Visiting this incredible facility, is like going back in time, but cutting edge products are…read moreavailable in small or super-large quantities. Andrew and his outstanding colleagues are experts in knowing exactly what products will work best for you. If you give him a minimum of 60 Days notice, he can handcraft gear, such as chaps, to your specifications. This place is a goldmine!!!

They always have my feed, owner and employees are very courteous, friendly, provide great customer…read moreservice and very efficient. When I'm in a hurry, they NEVER disappoint!

Always has a great selection of quality products at a competitive price. And the customer service…read moreis unparalleled--don't even THINK about carrying your purchase to your car if it weighs more than 20 lbs.!! Someone's always there to do it for you--in rain or shine--with a smile and a thank you. My go-to place for anything for my horse.

I had Jack sew on an addition to my camera bag to carry my tripod. They did a very good job and the…read moreprice was fair. I would easily trust these guys for any future work. This was not an easy job as the tripod is about 15 pounds. I would like to note that they moved from n. Chester which hasn't been updated on their website. If you bring a bag of carrots, they'll let you feed their goats.

I went there to pay for supplies to rebuild the fence for my property And, the individual Matt…read morewould not offer any type of discounts Military, senior citizen, AARP anything told me I had to pay full price for everything that's the way it was if I wanted a discount I needed to go to a different place, he said Home Depot offers the Military discount of 10% so I went to Home Depot. My recommendation is if you're a military or a veteran or senior citizen spend your money wisely and don't go to where you're not going to get your savings I like to support businesses that support Military and Veterans not once I don't. everybody has a choice.

It's an old fashioned feed store with the customary big dig greeter! She was too cute! Ghee the…read morelife of me I can't tangent her name tho... sorry! They were so very helpful on helping me pick out better food for BeBe. I hope she likes it. I got some New toys for her too since her basket is so very very low at this time.. nicknamed the shredder for a reason.lol

Never in a million years will I ever come back here. Walked in to buy one product. Literally one…read morething. They had it. I grabbed what I needed, waited in line about 5 minutes and upon checkout the clerk refused to sell to me because I didn't have a phone number with an account. She said I needed to set up an account with a phone number to purchase which I said I didn't have a number to give. She literally refused to sell me the item. Never will I ever spend money in this SHIT hole of a store that refuses to sell you a product without an account with them. Tell me what a CROCK OF SHIT!!! Don't waste your money on these corporate bullshit stores that want you to bow down to their fucking rules to purchase an item. Pound sand to this shit hole!!!

Never in a million years will I ever come back here. Walked in to buy one product. Literally one…read morething. They had it. I grabbed what I needed, waited in line about 5 minutes and upon checkout the clerk refused to sell to me because I didn't have a phone number with an account. She said I needed to set up an account with a phone number to purchase which I said I didn't have a number to give. She literally readied to sell me the item. Never will I ever spend money in this SHIT hole of a store that refuses to sell you a product with an account with them. Tell me what a CROCK OF SHIT!!! Don't waste your money on these corporate bullshit stores that want you to bow down to their fucking rules to purchase an item. Pound sand to this shit hole!!!

Hemme carries my favorite dog food brands. Have gone there for hard to find supplements for pets…read moreand vaccines. I no longer have my horse but they are a great resource for horse owners. Food and tack.

I've been coming here for years and regularly buy hay from this location. Today, however, I had a…read morenegative experience with an employee who spoke to me rudely while I was checking the hay bags before buying them. This is something I've always done and have never had an issue with before. I don't know if he was offended by me feeling the hay bags or what before purchasing. As a regular customer, I was disappointed by how I was treated, and because of that experience, I won't be returning.

Great place for all your pets needs. Also great place for all your smoker needs as well. I love the…read moreselection of pellets and accessories. Very good prices too. If they don't have what you want, they will help you get it.

The roundup feed supply personal has always been very reliable. There is a man wh used too be the…read moreowner who is very trustworthy. The ownership may have changed hand but I give my respect to their family .. I used to buy pigeon feed from the as well. Safflower in 50 pound bags was sometimes hard to come by but they always. It is so much better to deal with a small business with people you know than a place like Petsmart where you are misguided. THANK YOU WITH SINCERETY ADAM JOHN ORULLIAN