We brought our dog, Zia, in on her birthday to pick out a toy. They have moved the store all…read morearound, and it looks amazing. Same customer service as always. As soon as you walk in, you are always greeted. We always look like to look around and see what we can find for a girl. Make sure to use the rewards program. I had a $10 reward to use, anything helps! 3/10/26

I am writing to formally express my disappointment regarding a recent experience at your store. On…read more03/03/2026 I came in to purchase alfalfa hay and asked a young male clerk if it was in stock. During our interaction, he repeatedly yawned and shrugged his shoulders while speaking with me. His demeanor made it very clear that he was annoyed and inconvenienced by having to assist me. He then had to call another associate to ask whether alfalfa hay was available and when the next shipment would arrive. The second associate, a blonde female employee, advised me to speak with a manager. I left the store feeling very unhappy and dissatisfied with the level of customer service I received. Later, I called the store and spoke with Kayla Henderson. She stated that the employee was new and that I needed to have patience. While I understand that new employees require training, yawning repeatedly in front of customers and shrugging as if assisting them is a burden is not acceptable customer service behavior. I also informed her that when I previously brought a concern to her attention last year, I felt dismissed at that time as well. During this recent call, she responded with "whatever" and hung up on me. Being hung up on while attempting to address a legitimate customer service concern is extremely unprofessional and unacceptable. I am not writing this letter to cause trouble, but rather because I believe customers should be treated respectfully and professionally. I would appreciate this matter being reviewed and addressed appropriately.

Been doing business here for decades, wouldn't go anywhere else in T-Town for my equine needs.read more

Needed some hay delivered and they were able to do the same day. The staff were very helpful and…read morefriendly, went above and beyond for the animals.

I've been buying my chicken goat and dog food here for the last 2 years. Juvaenal is a great guy to…read moredo business with and he offers a great selection of feed and grain along with Alfalfa hay.

From the owner: Arvin forajas feed and grainread more

I love this family ran business! Not only great prices & awesome customer service, thier knowledge…read moreon animal husbandry is outstanding! Mariah & Danny went above & beyond to help me save my horse Sunny. The quality of their feed & hay has never disappointed me, in addition, if they don't carry a product they will do everything to order it for you.

From the owner: Animal Feed, & Supply Store.read more

They are selling Rabbits illegally. It's illegal to sell rabbits, cats, and dogs, it's a law. Not…read moreto mention they are in absolute filth, no water, no proper food, definitely going to report them to the proper authorities. Not to mention keeping them in a small tiny cage like that is absolute animal cruelty. They should be shut down. And they sell them for 20 bucks like as if they are not costly to take care of, they are considered exotics so vet bills are high. They need to be educated properly.

I came across this place by luck.... I took a drive to Bakersfield to pick up a puppy I purchased…read morethrough Craigslist ( Labrador) after my purchased I navigated to nearest gas station, I noticed the Torres feed store across the street. I stopped by to check the place out and was so glad I did!! I got my puppy down with me and the woman at the counter helped me out with his food needed, they gave me samples and my puppy loved the food. I purchased a couple bags of food and some shampoo for his bath:) you would swear the lady at the counter was a vet. , she knew exactly what my puppy needed. I don't live near by and I usually support my local pet supply store but service and range of products was superb here! I would go out of my way to visit this family owned business for all my pets needs in the future !

Doug was very professional he delivered and made sure everything was in order and all was cleaned…read moreup after wards ,the hay was at a reasonable rate . I would definitly recommend their service

I've gotten my feed from this store for years. Always friendly faces and good pricing. My horses…read morewould give two thumbs up if they had thumbs!

I've been going here about 6 years now. Everyone is always willing to help. Deliveries are fast and…read moreefficient! The delivery drivers never have an issue leaving things where I want them. If they don't have a product I'm looking for they always try to see if they can get it in. I do a lot of price matching, they have cheaper prices than most places.

Customer service is great, but I do not recommend this store at all. Home Depot and Lowe's are just…read more15 minutes away. I'm sorry, but I'm not gonna be overpaying for stuff just because it's a family owned business. In this case, I had no choice, but it's not OK. Bigger businesses are not that far away. They're not like they're 30 minutes away or an hour away for them to be charging triple the price of what something might cost look how much this five dollar broom cost me.

Came in to buy baby chicks, the customer service front female somewhat friendly but found it rude…read morethat we were rushed to pick baby chicks all because another caucasian customer came in pushing her to go help her while she was trying to help us, but the comment of pushiness to choose quickly "because she had a line" the one customer at the store ,mind you there was other employees but this lady kept pushing this employee to help her and intetputing rudely everytime we had a question that the employee directed her attention to the second customer rather than us who were being attended first. Never have i had such an awful experience at a Van Dam Farms in Quartz Hill like the one that I had today.

Van Dam Feed Store is hands down one of the best feed stores around. The staff is always friendly,…read moreknowledgeable, and willing to help whether you're picking up supplies for horses, 4-H animals, or general ranch needs. They keep a great selection of quality feed and supplies, and it's clear they truly support the local ag community. As a family raising 4-H animals, we really appreciate having a place like this nearby that understands what livestock families need. Highly recommend!

High quality hay for my horses and other products for the farm. They call me when they leave the…read morestore so I know to open up garage door and be ready. I have hay delivered and the drivers are very polite and stack the way I guide them in the garage. It is a tough life stacking hay and I tip them well. SOMEHOW the cost per bale is not rising into stupid coin. I very appreciate that too. Trump has caused much strife and suffering and I pray that Van Dam Farms survive. customer since 2009.