I am always blown away at the knowledge all the guys from Profound (but especially Bradd Fisher)…read morehave displayed when installing my new alarm system and troubleshooting any on going technical issues I may have. They are all always professional and courteous in my home at all times and extremely knowledgeable. I would not hesitate to hire them for your job! You can trust they will do an outstanding job for you! A+

Great company culture and customer service for high end residential and other enterprise commercial…read morelevel clients !

Great business! Very knowledgeable and dedicated. I highly recommend Kevin and his team.read more

I contacted Nautilus after trying every other measure to improve the Wi-Fi within our home. I've…read morechanged internet providers, had said internet providers come over to improve our Wi-Fi performance, and even bought a range extender but nothing seemed to give us good enough Wi-Fi coverage throughout our two story home. It was frustrating just to do simple tasks like streaming movies or browsing the internet on our iPads. Our home isn't terribly large (2400 sq. ft.) and it was frustrating not to be able to use our "smart TV" or other devices to their full potential. Kevin at Nautilus was quick to respond to my phone call, was very friendly on the initial call, and knew exactly what we needed to maximize our wi-fi. He was prompt for the initial appointment and prompt with the quote. The first review sums it up best with 1-6: his knowledge, professionalism, thorough-ness, and responsive to text/email/phone made it very easy to work with him. He even gave helpful hints on how to maximize our Apple TV and other "simple" questions I had. Our Wi-Fi coverage is now GREAT throughout the entire house. We can watch movies and browse the web anywhere. Its a very noticeable difference. I highly recommend him!

I use A.C.N.T. for all my computing and networking needs. It is my opinion that A.C.N.T. definitely…read moreis the BEST! I own my own small computer networking business. From pricing and selection A.C.N.T. is GREAT! The people that work these are some of bright minds in the business. If they do not have exactly what specific item I need, within a day maybe two and they get exactly what I needed. It's kind of a family feel every time I visit. You should give them a try. Ricci

I'm an IT Manager for a large medical office in Covina and I also manage the IT department at a…read morelarge church. I was in an emergency situation and I needed to purchase over $1000 worth of network equipment for my church. But I was not sure if I was going to use it and I might need to return the items. But I did not want to buy the items from them if they were going to charge a restocking fee if I returned them. I was just looking around for the items and found their website online. So I called and asked them up front about the restocking fee because their web site does not have any information about it. They said it was not a problem. Maybe 10% if the item is opened. When I showed up at the Brea location to actually purchase the items, She made me feel very welcome. She said, "oh, now that I met you I can see your an honest person. If you need to return them, don't worry. It is not a problem at all!" Sure enough, 5 days later, I needed to return the items unused. The most expensive item was opened but not used at all. She first started telling me they might not be able to take the items back. Then suddenly they were very clear about the restock fee. 20% for the opened items and 15% for the unopened items. What a sham! I should have known better. But you should be warned. They know if they told me up front, I would not have purchased from them but they used my honesty to swindle me out of $300 bucks for nothing. Very poor business practices. I gave them the items back and she said they would contact me when they can pay me back. I thought, what? I don't get my money back now? I drove to Brea to return the items back to you, I accepted the fees, but you can't just debit my card back or give me a check or something? What is this policy? I had to keep hounding them over the phone and emails to get them to issue me a check for my money back. It took almost 3 weeks to finally get them to hand me a refund check. I said to them, You have over $1000 of my hard earned money and you have the parts which I returned to you in person exactly 10 days ago. I am waiting for my refund so I can yelp on you. I want to make sure all my friends at work and at my church know about your service. Soon they had my check ready. Unfortunately I won't be buying from them again. They need to learn to be honest and upfront with their customers. ACNT, If you have a restocking fee, post it on your web site. Don't trick people out of their money. You don't get to be as big as Newegg or Tiger Direct with this kind of customer service.

I finally paid this store a visit due a recent unfortunate circumstance. Not only were the products…read morevery impressive and of high quality, their customer service exceeded our expectations. Marco is a SME who is very knowledgeable about security cameras, security software systems, engineering, and the ongoing changes of technology. He also cares about the safety of the community and values his work which speaks volumes and clearly the reason he is still in business after so many years! I highly recommend this business if you are in search of all things-- security cameras and personal safety items that will help protect your loved ones, your homes, businesses, customers, and communities alike!

After two years of meeting with different companies, Mr. Security was the only one that followed…read morethrough to install our security gate and cameras at our school. Marco, the owner, is incredibly knowledgeable and skilled at what he does. He worked closely with our school to determine the best solutions for us, prioritizing the safety of our students. If you're looking for a dedicated and knowledgeable company, Mr. Security(Marco) is definitely the one to hire!!!

I truly do only write honest reviews that truly do review the integrity of the service I am paying…read morefor. I would have to say that Secure Tech Automation has met my standard of integrity. What I look for when finding a company to install my security cameras is a company that does exceptional installation and has great technical support, and also strives to be in service to the customers with good customer services skills, no company is one hundred percent perfect, and we can't only review a company on the negatives but also the pros, but without the negatives it would not be an honest review. I knew what I was looking for regarding security cameras because we use 5mp Hikvision motorized lenses. Which are the same security cameras we use at all our apartment buildings and our office building and storage yard. So John was very accommodating to try and create an invoice for the cameras I wanted and his bid was very reasonable for what I was expecting. So John, Fidel, Vladimir, Mr. Lee, and Chad we all very polite and respected my home and treated it like it was their own place. They came and installed all the cameras in 2 days, but I was having 18 cameras installed, 2 being on a pole. They did an amazing job on the install and I was very pleased with how it looked after they were done with installing the cameras. With all security cameras issues will arise regarding technical work and with my cameras there was an issue with lines going through the video. John tried to have the issue resolved to the best of his ability and he tried to have Fidel come a few times. Fidel was scheduled to try again and resolve the issue and he scheduled with me to come on a Monday and fix the issue. So I took time off of work to be here to provide help need be. Fidel did not tell me he was not planning to show up instead just avoided me. I am very flexible and understanding but if Fidel just told me he couldn't show up or any excuse I would have understood, but Fidel was still very respectful and never once made me or my family feel uncomfortable or need to judge his integrity. My only suggestion is to next time just tell the customer you won't show up, most people don't bite. John then sent Chad. I would have to say Chad gets a 5 star, he was very respectful and he truly did care to see to it that the issue got resolved. He went above and beyond to resolve the issue with the license plate camera, and other cameras. I will definitely be requesting Chad again. Overall my experience with Secure Tech Automation was exceptional and I was very pleased with the outcome and I would definitely be using their service again. Customer Service is very important and all businesses need to strive to provide excellent customer service including Secure Tech Automation. Thank You John and Secure Tech Automation for providing peace of mind knowing that I have a top of a line system installed. Best Regards, Atkinson Family

This is the worst company you can do business with. John Kim offered free installation did a bad…read morejob installing the cameras on our tow trucks. Cameras fail next day of installation a year later still waiting for a phone call from them to come and fix them. Secure Tech automation doesn't stand behind their products. They never return our phone calls to fix camera issues. Save your self from headaches don't buy from these crooks. Obviously they don't want to fix their crappy cameras. 11/28/2017 at 11:47 After a year of trying to contact John through text, email and even driving from Santa Ana to Santa Fe Springs was a failure. After I put this yelp review he actually emailed me. I guess the yelp review hurted him more then the texts and email I sent him. After I submitted the yelp review he decided to send me an email (picture attached). I decided to drive to Santa Fe Springs to see if I can get a hold of John. I Wanted to drop of a memory card to show him that the cameras are not working properly. I also needed some footage from the camera. I wanted to see if he could retrieve it. To my surprise he wasn't there. I left the memory card with a lady that came out. He did check the memory card and send me a text saying that some cameras were only recording half of the screen and some weren't even working. Once again I asked him about the warrantee and he did not respond. He also send me an email saying that why I didn't contact him earlier about this problem. And that's a lie because I have proof of all the times I've been trying to contact him. He sends another email (Picture attached) telling me that he will mail me the memory card and once I receive it to fix the yelp review. Why would I fix the yelp review when all I've been wanting for a year is for him to fix the cameras. The last email he sent he said I'm bribing him. I have no idea what he's talking about. I told him once he fixes my cameras I can fix the review. I will not take away my review I will just update the review saying he fixed the problem. How is that bribing???? The part I don't understand is how does the warrantee get voided????? Kim how does this yelp review even bother you have you seen the rest of your reviews????? I'm not the only person with this issue. Very sad that you can't fix the cameras the Good way.

A+ True experts and great service…read more I was lost on fixing my camera system, no one could figure it out and remote ally was able to fix it over the phone.

We have worked with this company for several years. Each experience and installation is better than…read morethe last. Solid company. Great products and great support!

Frank and Steve are professionals and you will get the highest quality service from Audia Media…read moreGroup. I started my wall mounting project as a DIY project. I got the mount up alright but I also wanted to tun power and cabling behind my walls. I ran into two unexpected issues which were spray foam insulation and a horizontal fireblock which prevented me from fishing my wires through. That's when I decided to call Audia Media Group for some professional assistance. Frank and Steve quickly identified the issues and scheduled a time to come work on my wall. They were patient and professional, and walked me through each part of the process. It is nerve wracking having a hole opened up in your home's wall, but I'm so glad Steve and Frank were the ones taking care of it and not me. The pictures of the end result should speak for themselves, and I would highly recommend Audia Media Group to anyone looking for experienced professional TV mounting and audio installation services.

Dear Yelp, please make it possible to leave a 6+ star review. - Thanks! Just moved into a new place…read moreand one of the most important things (to me anyway) is having my home office setup. With the living room home theater space, a strong second. My home office was an overnight task that I thoroughly enjoyed myself. Now comes the big thing, getting my television mounted in the living space. Now I've mounted many a tv in my time, but this 82" monster from Samsung is a whole new animal. After putting my feelers out on Yelp, I came across Audia Media Group. Frank was very responsive, knowledgeable, and most important FAIR. Appointment is scheduled and fast forward to the actual day, I'm greeted by his son Mack. Wow, this young man knows his stuff. I'm no slouch when it comes to home theater, networking etc, but he is lightyears ahead of the game. (We even chatted a bit about Anime) Mack took care of the prep work, including following CDC mask protocols and even removed his shoes before entered the carpeted areas of my home. A+++ Soon after, Frank shows up with the best demeanor, professional and approachable. Top notch in my book. Soon, the father and son team go to work. Measure, test, measure again and before I knew it... I was greeted by, yet another gentleman Steve. He appears in the living space and adds to the joy of this home theater install. He was on top of things and a 3rd set of eyes. After a couple of hours, my TV is mounted and ready to be enjoyed. The space was even cleaner after they left. Wow, what a wonderful experience overall. These guys REALLY enjoy what they do. This will NOT be the last time I work with Audia Media Group.

Our company was moving locations and last minute we found out our that current internet provider…read moredid not cover our new area. We needed internet fast and all other internet providers either could not service our area or would cost an arm and a leg to set up service next day. Until, We found Fireline. Customer Service is amazing, they helped us out right away and pricing is reasonable. They came the next day and set us up with everything we needed. We were up and running in no time. They even called multiple time afterwards to make sure there were no issues. Internet speed is great and the communication they have with their customers is amazing. Highly recommend Fireline Broadband to any business.

Fireline Broadband has no respect for loyal customers. We were their customer for five years and…read morepaid every single invoice on time. We sent them thirty-days notice of termination and now they are trying to collect thousands claiming we are obligated to pay the remainder of the contract year. They do not and have not complied with California law and they immediately sent the matter to some sketchy collection agency in Texas. Don't trust this company.