Quick responses and diagnosis of the issue with my laptop. Would definitely recommend!read more

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Our HP laptop wouldn't fold up flat. Rather than buy a new one, we headed to CSI and they said they…read morewould take a look at it. Turns out they were able to order some parts and were able to fix it so it would fold again. It's looks like a brand new laptop as the keyboard had to be replaced too. Great communication and I'm so glad they were able to fix it! Thank you!!

I've always had a good experience with the folks at CSI Tech Services. They are honest and good at…read morewhat they do. In the past, I've had a few computers repaired successfully by the friendly team at CSI. Most recently, they could not help me with my hard drive failure (too complicated of an issue), but were very helpful in giving me all the information I needed to potentially get it fixed by another service. If you're in need of computer repair, check these guys out!

Been getting repairs at this location since my iphone 3S and although they've had different owners…read moreand staff, I've always been satisfied with their work. The one time that I wasn't, they had me come back and took care of the problem. I've taken phones, iPads and my Windows Surface laptop for repairs and they've always done a great job. Dan and his assistant were excellent at my last visit and they also have reasonable pricing. Thanks!

Great communication/service is fast and very positive. My pc needed repair and the communication on…read moreupdates and when it was ready was spot on!

Computer repair city I'm impressed!…read moreProfessional 1st class service at a reasonable price! After a quick Yelp search we called within a couple hours Carl the service tech was at our door. He was patient and polite he diagnosed my wife's laptop issue with in minutes had it running like new he also installed a new wireless network & a wireless printer He took the time to explain how everything works I also have used computer repair city at work for web design service we are so happy with our new website It Is easy to find & has increased our business. Thanks Carl

Very fast service! I managed to mess up my computer Saturday Morning by attempting to install some…read moreRAM on my own. Computer Repair City had a tech out to my house within the hour and had me back up and running less than an hour after that. The tech was very knowledgeable and polite. I would recommend them to anyone in the area needing computer repair.

these people will just waist your time and money they don't call you when it's done and they charge…read moreyou extra fees when you pick up your item please don't waist your time with these people they don't know anything about electronics they just sell phone cases and sit on their phone i spent 200 dollars just for my computer to no longer work they don't wanna give me any type of choices to help me with my problem so i just gave them money they robbed me to be honest never coming back

From the owner: "We do all kinds of phone, tablet, and laptop repair. Fast and reliable." Our uniqueness stems from…read moreour comprehensive service offering, covering a wide range of devices including Apple iPhones, Samsung Galaxies, Google Pixels, iPads, Android tablets, and various laptop brands. Cracked screen got you down? Battery draining fast? We're your local experts for all things mobile! From shattered screens to software glitches, our certified technicians provide fast, reliable, and affordable repairs for phones, tablets, and laptops. Get your device back in perfect working order today

Tom and his professional team are the best. Expert…read moreknowledge and always responsive when I have needed them. Their new location is very, very nice and easy to get to.

I took my computer to absolute computer systems and they were very honest with me and told me that…read moreI would be better off getting a new computer. There was no charge to look at my computer. I was also told they give free estimates. I would definitely recommend absolute computer systems.

Echelon is awesome for parts you normally can't find. Whether refurbishing your pc or a full on…read morevirus scan they have your back

Emilia is the best. She helped me twice this week. First, she was able to fix a hack in my email…read moreserver remotely. Then, my monitor died. She was at my house within one hour of my call with a working monitor. I can always count on her. The most knowledgeable computer expert I've ever come across.

I took in a laptop I was thinking about buying from someone so Sean could check it out for me. He…read morestayed open late for me to be able to make it into the shop and really helped me make the decusion on whether it was a great deal. Unfortunately my house was broken into recently, but Sean was my go-to guy when it came to looking for my stolen items online. He even recommended replacement electronics for those that were taken. Very professional and friendly. Will do anything for anyone, no matter if it's to benefit to his company or not.

From the owner: Pro Service Without The Pro Price…read more Northwest PC repair is Mchenry Counties local one stop shop for Computer repair. We offer a wide range of services to help you or your company when faced with a computer related issue. With over 12 years in the industry we have the knowledge and know how to handle any issues. - Virus Removal - Malware Removal - PC Tune-Up - Desktop & Laptop Repair - Hardware & Software Repair -Laptop screen replacement - Xbox 360, WII and PS3 Modded Controllers and console repair - PC and Mac repair -Cellphone and tablet repair Onsite & Drop Off Service Available