The team at the mobile phone section are friendly, knowledgeable and courteous. Geek Squad are the…read moresame. They have helped with each stage of transition to new phone and other tech! Management has been supportive working through issues with the service providers manufacturer. Wide selection of options and Total Care membership have been valuable. Not every problems is resolved but helpful in the process. It did not disappoint! Thank you!

Al was very helpful with phone issues and easy to work with. He got us the items we needed and…read moreadjusted our stuff.

Bought a computer off eBay and it was defective. They had me ship it back and refused to cover…read moreshipping. Not ethical. Beware.

Our HP laptop wouldn't fold up flat. Rather than buy a new one, we headed to CSI and they said they…read morewould take a look at it. Turns out they were able to order some parts and were able to fix it so it would fold again. It's looks like a brand new laptop as the keyboard had to be replaced too. Great communication and I'm so glad they were able to fix it! Thank you!!

I've always had a good experience with the folks at CSI Tech Services. They are honest and good at…read morewhat they do. In the past, I've had a few computers repaired successfully by the friendly team at CSI. Most recently, they could not help me with my hard drive failure (too complicated of an issue), but were very helpful in giving me all the information I needed to potentially get it fixed by another service. If you're in need of computer repair, check these guys out!

Keith is the owner and wow...what a throwback to when service was job #1. I called him to explain…read morethe issues I was having with two notebooks. He said bring 'em right over and he'd have a diagnosis by the next day. And get this...NO CHARGE for that evaluation! Turns out both machines had a board level issue and weren't worth repairing. Since he had the machines apart, he offered to just pull the memory and hard drives from them so I could access the data later. Again, NO CHARGE for this service. I greatly appreciate that decency as he said "he didn't fix anything so he couldn't justify charging me anything." I ended up letting him keep the rest of the machines so he can use parts from them or the power supplies. Definitely helped me keep from throwing good money away on non-fixable machines. I can now use that $50 or so towards a new machine. I can tell you for a fact that other local places DO charge a diagnostic fee even when you advise them of very specific issues or conditions the machine is exhibiting. And they generally are very backed up with other machines so you won't get a diagnosis for three days or more. HIGHLY recommended for turnaround time and integrity. If I ever have a future issue with a new machine, I won't hesitate to give Keith a call. Oh...his company name is not on building. But just look for blue building across from Duke O'Brien's and he's in there.

Kevin is so nice, so knowledgeable, so fair and I can't say enough about him. If you want great…read morework at a fair price, done the right way and on time call KS

I would never take my Mac anywhere else. I have used Cary Grove Computers twice now to fix separate…read moreissues with my computer and I have always received the best customer service and repair options! They are reasonable, forward and extremely honest with what needs to be done. And, they do not try and tack on any "hidden fee's" or unnecessary charges to your repair. The owner even leaves the option of "after hours" help, and is great about responding to any questions. 12/10 would recommend anyone with a computer problem (whether it be software, or physical repair) to check out!

My experience with Cary Grove Computers was excellent ! I felt very confident that my laptop was in…read moregood hands to be repaired and cleaned from the virus's it contracted. My computer is running like a champ now. Very happy! Thank you Cary-Grove Computers... You are my " Guy" now if I need IT/ Computer assistance in the future. - Chris

I took in a laptop I was thinking about buying from someone so Sean could check it out for me. He…read morestayed open late for me to be able to make it into the shop and really helped me make the decusion on whether it was a great deal. Unfortunately my house was broken into recently, but Sean was my go-to guy when it came to looking for my stolen items online. He even recommended replacement electronics for those that were taken. Very professional and friendly. Will do anything for anyone, no matter if it's to benefit to his company or not.

From the owner: Pro Service Without The Pro Price…read more Northwest PC repair is Mchenry Counties local one stop shop for Computer repair. We offer a wide range of services to help you or your company when faced with a computer related issue. With over 12 years in the industry we have the knowledge and know how to handle any issues. - Virus Removal - Malware Removal - PC Tune-Up - Desktop & Laptop Repair - Hardware & Software Repair -Laptop screen replacement - Xbox 360, WII and PS3 Modded Controllers and console repair - PC and Mac repair -Cellphone and tablet repair Onsite & Drop Off Service Available

There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

Matt Hunt has done everything I've ever needed for my computer, phone, and network. Recently, my…read morecomputer was all of a sudden not working and I called on the chance that he had an opening same day. He really didn't but he's all about helping his customers however he can. He was able to get me in remotely for an hour to see what he could do. In the four-ish years I've been working with Matt, I'd never worked with him remotely. It's very cool and he got to the heart of the matter quickly without being here. And he told me what to do to keep it from happening again and he was right. Matt is kind, caring, funny, nice to kids and dogs, and a total find.

Exceptional service bringing back a computer into normal operation that only an expert could…read moreperform, and he provided it at my home so none of the hassle of taking it to a store--or the extra risk in these COVID times. He arrived and stayed masked while maintaining good social distance during the entire repair time. I will gladly recommend Mark to friends in need of computer repairs in the future.

From the owner: Frustrated with Your Computer? CRS911 Can Help…read more Computer Response Services 911 (CRS911) solves computer problems for residential and business customers every day. We come to your home or office to assess your computing needs and provide a solution that fits your timeline and budget. Often, we can provide our services remotely which means fast service and low prices. If you need computer repair services, laptop repair, PC repair, virus removal, computer support, computer networking, or someone to "fix my computer" you should contact us online or call (224) 374‑7788 for an easy, fast, and affordable solution.

Computer repair city I'm impressed!…read moreProfessional 1st class service at a reasonable price! After a quick Yelp search we called within a couple hours Carl the service tech was at our door. He was patient and polite he diagnosed my wife's laptop issue with in minutes had it running like new he also installed a new wireless network & a wireless printer He took the time to explain how everything works I also have used computer repair city at work for web design service we are so happy with our new website It Is easy to find & has increased our business. Thanks Carl

Very fast service! I managed to mess up my computer Saturday Morning by attempting to install some…read moreRAM on my own. Computer Repair City had a tech out to my house within the hour and had me back up and running less than an hour after that. The tech was very knowledgeable and polite. I would recommend them to anyone in the area needing computer repair.