Bought a computer off eBay and it was defective. They had me ship it back and refused to cover…read moreshipping. Not ethical. Beware.

Our HP laptop wouldn't fold up flat. Rather than buy a new one, we headed to CSI and they said they…read morewould take a look at it. Turns out they were able to order some parts and were able to fix it so it would fold again. It's looks like a brand new laptop as the keyboard had to be replaced too. Great communication and I'm so glad they were able to fix it! Thank you!!

I've always had a good experience with the folks at CSI Tech Services. They are honest and good at…read morewhat they do. In the past, I've had a few computers repaired successfully by the friendly team at CSI. Most recently, they could not help me with my hard drive failure (too complicated of an issue), but were very helpful in giving me all the information I needed to potentially get it fixed by another service. If you're in need of computer repair, check these guys out!

Kevin is so nice, so knowledgeable, so fair and I can't say enough about him. If you want great…read morework at a fair price, done the right way and on time call KS

My 12 year old MacPro crashed which put me out of the graphics business. Apple looked at me like I…read morehad 3 heads for even using such a dinosaur and were of no help. Kevin took it in and within 24 hours, had diagnosed the problem, found and sent me a link for a replacement board for sale. I put the board in his hands a few days later and was up and running less than 24 hours later! I highly recommend KS Computers! Thank you Kevin.

My experience with Cary Grove Computers was excellent ! I felt very confident that my laptop was in…read moregood hands to be repaired and cleaned from the virus's it contracted. My computer is running like a champ now. Very happy! Thank you Cary-Grove Computers... You are my " Guy" now if I need IT/ Computer assistance in the future. - Chris

My computer would not boot up, I tried everything I could think of and could not get it working. I…read morewas recommended Cary Grove Computer Repair by a friend and after reading some reviews I thought I would give them a try. I am so glad I did as he was able to fix the problem, replace and upgrade the hard drive. Computer works great now. Very friendly, honest and informative. The prices are also very reasonable. From now on I will be taking all the computer repairs to Cary Grove Computer Repair.

I took in a laptop I was thinking about buying from someone so Sean could check it out for me. He…read morestayed open late for me to be able to make it into the shop and really helped me make the decusion on whether it was a great deal. Unfortunately my house was broken into recently, but Sean was my go-to guy when it came to looking for my stolen items online. He even recommended replacement electronics for those that were taken. Very professional and friendly. Will do anything for anyone, no matter if it's to benefit to his company or not.

From the owner: Pro Service Without The Pro Price…read more Northwest PC repair is Mchenry Counties local one stop shop for Computer repair. We offer a wide range of services to help you or your company when faced with a computer related issue. With over 12 years in the industry we have the knowledge and know how to handle any issues. - Virus Removal - Malware Removal - PC Tune-Up - Desktop & Laptop Repair - Hardware & Software Repair -Laptop screen replacement - Xbox 360, WII and PS3 Modded Controllers and console repair - PC and Mac repair -Cellphone and tablet repair Onsite & Drop Off Service Available

There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Exceptional service bringing back a computer into normal operation that only an expert could…read moreperform, and he provided it at my home so none of the hassle of taking it to a store--or the extra risk in these COVID times. He arrived and stayed masked while maintaining good social distance during the entire repair time. I will gladly recommend Mark to friends in need of computer repairs in the future.

From the owner: Frustrated with Your Computer? CRS911 Can Help…read more Computer Response Services 911 (CRS911) solves computer problems for residential and business customers every day. We come to your home or office to assess your computing needs and provide a solution that fits your timeline and budget. Often, we can provide our services remotely which means fast service and low prices. If you need computer repair services, laptop repair, PC repair, virus removal, computer support, computer networking, or someone to "fix my computer" you should contact us online or call (224) 374‑7788 for an easy, fast, and affordable solution.