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    Echelon Computers

    5.0 (6 reviews)

    Services - Echelon Computers

    Device support or repair

    Laptop body repair

    Laptop support

    1 More Service

    Video game console support

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    Recommended Reviews - Echelon Computers

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    6 years ago

    Blake and staff are knowledgeable, efficient and fair. Would highly recommend!

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    8 years ago

    Echelon is awesome for parts you normally can't find. Whether refurbishing your pc or a full on virus scan they have your back

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    9 years ago

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    8 years ago

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    11 years ago

    These guys have been really great from sales to support, and their knowledge cant be beat. Rick and John are two great guys.

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    10 years ago

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    M@ The IT Guy

    M@ The IT Guy

    4.9
    (65 reviews)

    I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

    Tremendous knowledge and service of all things computer related whether building a high powered…read moremachine, getting your network tuned, advising on purchases and designing your technology solutions. Takes the time to make sure your questions are fully answered and understood. Fully recommend with no hesitation.

    WavTeK Technology Systems

    WavTeK Technology Systems

    5.0
    (2 reviews)

    The other week, on a Monday, I spilled some coffee on my Dell laptop. When I called initially,…read moreEric said they were really busy and couldn't get to it that day. They called me back the following day and had me drop off the computer around 1:00 p.m.. Luckily, they were able to clean it and get it working the following morning. I was really surprised they could get it back to me so quickly. They even took pictures of the coffee on the motherboard, under the keyboard...it was really gross! I felt bad for having them clean up my mess, but it was certainly easier, faster and more economical to fix what I already had.

    My wife's Toshiba laptop died this winter while we stayed out in Arizona...ok no big deal except…read morethat all her old photos from her original two Droid smartphones was on there and not backed up. Thousands of photos of her mother (RIP) her family, the grandkids. Best Buy Geek Squad looked at it and said nope, nadda , zip..it's dead. Hard drive crashed and is trash.. Can't recover anything. My wife was inconsolable. I didn't 100% trust the opinion of the Best Buy technicians so with hopes of a save I brought the laptop home with me to Illinois. I went to some guys I trust. WavTek Computer service in Crystal Lake. They have very sophisticated equipment to diagnose and retrieve data. Long story short, they recovered everything. They saved everything to a external drive. She has her photos again. To say my wife was ecstatic is an understatement. Emotional tears of joy. Understand they are not a retail store, they are service and network professionals. WavTek saved the day and I highly recommend them.

    Best Buy - Crystal Lake

    Best Buy - Crystal Lake

    2.2
    (83 reviews)
    $$

    Jacob is an absolute standup guy, i walked in and he greeted me greatly and made my experience at…read moreBest Buy way better than I would've thought. 10/10 customer service from Jacob. thank you Jacob, keep rockin

    So usually I have no issues with Best Buy but today I was a little miffed…read more I went in to look at TVs and a gentleman asked if he could help. I asked about cost of delivery and set up and told him I was just looking at this point but thank you and so no issues there. I passed thru the phone accessories thinking I should get an xtra charger for my phone. Alas I see an unknown brand thing like an Apple Pencil. It was marked 9.99 on the tag and on the scan by it. I take it to the register and it gets rung up at $42 with tax. I go to enquire after talking to the lady about before checking it out, it to whom I said, wow $10 instead of 100 ish for Apple? She said yes Apple is overpriced. So I thought wow $10, I must get one. So I, after finding out it didn't ring up at that price talked to the manager. He said oh they're in the wrong place that is for a different type. There were like 4 to six on the hanger with the wrong price so I said well do I get it for that price or free even since I'm bringing this error to your attention and spending the time to point out your three packs of the same are marked wrong as well. No sorry but thanks for letting know. Well ok I'm not usually a mooch looking for free stuff, so next time I won't waste my time trying to be helpful and they can continue to have things marked wrong. A lot of things. It's not like someone could read the tiny numbers to switch them up and they were the only kind there. Maybe I'm just having a bad day, but oops sorry sorta got me not happy with Best Buy today.

    Echelon Computers - computers - Updated June 2026

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