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Technology Partners

5.0 (1 review)

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16 years ago

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Vellve Systems - Look new and like nothing ever happened

Vellve Systems

(50 reviews)

I was in town and spilled wine on my MacBook pro. I freaked out because all my work stuff was in my…read morecomputer. I called around and found this computer repair place, and talked to Ahmed - very nice guy explained he would do his best to get it repaired as quickly as he could. The next day he called saying my laptop was fixed! I just picked it up and everything is working like it was. Unbelievable experience. This was the only place that could help me over the weekend. Thank you

After my dog knocked my beloved MacBook Pro onto the wooden floor, you can imagine what happened…read morenext--the screen cracked in the corner. My Mac is my lifeline, so I needed to get it fixed as soon as possible. Thanks to Yelp, I was able to request quotes from multiple repair shops. Alex responded to my request on a Thursday evening, which I really appreciated. I received one other quote, but this shop was closer and significantly more affordable at $350 instead of $600. The next day, I spoke with Ahmad and paid in advance so they could order the replacement part. They informed me that it would arrive sometime between Monday and Wednesday. Later, they even called me back to confirm that I wanted a Grade A screen, explaining that while it wasn't completely brand new, it was still covered by a one-year warranty. If I preferred a brand-new screen, it would cost an additional $50. I asked Ahmad for his honest opinion on which option was best for me, and he recommended the Grade A screen over the new one. I trusted his advice and went with that option. I dropped off my Mac on Wednesday at 9 AM, and by 11:30 AM, I received a call saying it was ready for pickup. Ahmad made the entire process as smooth and painless as possible, and I can't express how much I appreciated that. I highly recommend this place!

PC Mechanics

PC Mechanics

(1 review)

Cotswold

Awesome. They totally amazed and surprised me…read more I was working hard and fast on my computer late one night when I got up to get me something to eat and I tripped on my laptop cord. Thought everything was ok until I went to plug the cord back into the computer and there was nothing there to plug into to. Had talked to someone from my home area, oh yes I am not from that area at all, and they told me I would probably need a new motherboard. I got on google and did a search for computer repair in Charlotte NC and found these guys. No sure what I would be getting myself into not knowing the area or anything. Leroy called me in the morning early and reassured me that it may not be as serious as a motherboard and if so may not be that costly. Then he mentioned they had free pickup and delivery. I about fell out of my chair and said even in a hotel. Yes. And to top it off they also have free diagnostics so I could find out exactly what was wrong with it before they even started working on it. Demond Raybon came to the hotel hobby and looked at my computer and said it would need to be taken to the shop. A little scared I let it go. Leroy called me the next day and told me what they found and it was repairable and he would deliver it to a different hotel where I was for a company conference. Leroy came and plugged the computer on to show me that it worked and explained exactly what I did to it and I also had share with him about another problem I had with it and he also explained to me how to handle that. He told me I had a great computer and not to even think about getting rid of it. They were top notch people and their service is great and beings I was from out of town the did their best to get it taken care of as soon as possible. I was impressed to say the least and it only cost me $40 less than if I would have been home because I would have had to drive 25 miles to take it in and 25 miles to go get it when it was done and at least $50 for the repair. Thanks Leroy and Demond.

Apple SouthPark - Great Staff!

Apple SouthPark

(225 reviews)

$$$

SouthPark

This was my first time in an Apple Store actually purchasing a product…read more They greet you upon walking in and ask what you're looking for. They guide you to the right section and send a worker over to help you make decisions and walk you through the purchasing process. I was doing a phone trade in, hoping to get credit from my old iPhone 11 Pro in order to buy the iPhone 13. Because of one very minor scuff on the bottom right of my screen, it plummeted the value, which is ridiculous because they use these phones for PARTS, not resell the entire phone. Overall, the workers were nice and helpful, very informative! It's roomy in there and I had somewhere to go and wait while my phone transferred the data.

I had a need that I wanted to fill quickly in the store, but decided that I didn't want to deal…read morewith what was likely to be an enormous hassle so I ordered online just to do pick up. Even that was much harder than it needed to be. I was sent to a table for pick up at people were doing several different things. This including talking about returns and discussing their options and in general, not picking their stuff up and leaving. This resulted in a confusing wait without clear directions for the several people who were in line to pick things up. Of course, if you wanted to actually shop in the store, they made you wait in line outside the store due to capacity limits. They managed to bring out the worst of both online shopping and retail shopping. I don't like shipping expensive electronics, but maybe that would've been the better option.

PC Paramedic - 7808 Pineville Matthews Road Suite 8a Charlotte NC 28226.   In the GREEN house.

PC Paramedic

(13 reviews)

The nicest and honest people to help you when your computer dies on you…read more They will go out of their way to provide options and help you tackle your equipment issues.

I have an old MacBook Pro laptop with a battery that was fast depleting, and a fan blower that was…read morein dire need of cleaning. Though I thought it might be time to buy a new computer altogether, decided to put it off for another year or so (since Apple store hours and services were limited at this time). Instead, I just bought a new compatible battery (thru Amazon) that could be replaced by Apple, or an Apple-authorized repair shop. After googling some reviews online, decided to call this repair shop. I was able to speak with Nick right away, and he made the whole process seem so easy and hassle-free...and said that they can usually do it within the same day. He also gave me a quote for the repairs. Not only friendly, but very helpful! Although I happened to visit the shop on a busy Wednesday afternoon, Nick managed to get my laptop battery replaced and the fan blower (?) cleaned within a few hours. He was even willing to work past their store hours to get it completed if necessary! Whew...I was SO relieved to hear that, as I would have hated to leave my personal laptop with them overnight. Not only was this process hassle-free and expedient, it costed under 100 bucks!! By now, I've tested my new battery strength, and it has improved tremendously. Also, the fan blower isn't as loud (almost scary). So overall, am very satisfied with the service and repairs...and I would highly recommend this place for anyone with any PC issues!

Technology Partners - itservices - Updated May 2026

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