You gave instant quotes and even did bait and switch by changing your price from 799 on the phone to 3500. We call people like you scammers. You advertise to do data recovery, but know nothing about data restoration including how to select a proper donor drive and selection criteria. That explains why you randomly choose just about any drive multiple times with high restoration failure rate. Do not lie that you tried to contact me since you did not ask for any contact, or I never got any call. There is no place for a scammer like yourself. read more

We've had to use Tech Care's services several times recently, and they've always gone above and beyond to assist us in recovering our phone's data. Ray was able to salvage our phone's data, and was great at communicating with us. Hopefully we don't need to recover data anytime soon, but if we do, Ray will be the first person we reach out to. read more

I spilled a drink on my laptop (cover closed, fortunately) but it still caused some problems. I took my laptop to TechCare, and Ray diagnosed the problem in about an hour. Turns out the liquid had infiltrated my motherboard. Uh-oh. I was expecting to hear that the motherboard would have to be replaced, but Ray said "No, I can just solder it". Say WHAT?? That's awesome!! Ray had my laptop fixed and back to me in way less than 3 hours -- I had dropped it off around 3 PM, and by 5:30 PM it was ready to go! He only charged me for labor, and it was very affordable (way less than replacing a motherboard!) I've found my new go-to place for tech repairs. Thank you TechCare! read more

Came to get my iPhone screen fixed. They didn't have an original, so they order it and we're able to fix it the next day. Pricing was reasonable. I've had my phone fixed at a mall kiosk and it was slightly cheaper for an after market screen which reduced the color and overall screen display. I would chose TechCare over any mall kiosk in a heartbeat. Will be back to see if they can save an external hard drives data that I can't get to work anymore. read more

Old XP system, needed files cloned or transferred. These guys are the real deal, did the transfer ahead of schedule. Professional, friendly staff. Excellent one on one service. Will return when other problems arise. Since it is downtown Campbell, with a number of restaurants nearby, Parking can be an issue, however, there is a parking garage right behind Tech Care on 3rd Street. read more

I highly recommend Ray and Reza at TechCare. These guys know what they are doing, and they have helped me out on multiple occasions over the past 2-3 years. I am posting this review today to convey my thanks and appreciation for Ray's latest miracle-work on a data recovery job for me. I have been a repeat customer at TechCare. Ray & Reza have helped me with: 1) iPhone screen replacement 2) Data recovery from a crashed SATA hard drive 3) Recovery of a MS SurfacePro stuck in a boot loop 4) Recovery of a bricked iPhone backup from an iTunes backup 5) Upgrading an older laptop from a slow magnetic HDD to a fast SSD 6) Upgrading a system from Win7 to Win10 7) Installation of 3rd party Bluetooth & HDMI adapters A couple of these chores were routine and not difficult. But a couple of them were true diving catches that I can hardly believe they pulled off. My iPhone data recovery job was a long-shot at best. I know because I had quotes & prognosis from several other data recovery companies. But Ray did an amazing job and recovered a some precious files and photos that I feared were gone forever. Besides being competent, they are also nice guys. Ray kindly expedited the laptop fix for my son, who needed same-day turnaround for an online college class that evening. Don't hesitate. If you need help, call TechCare. read more

Ray was awesome! Recovered every shred of data off my dead laptop and set me up on a new, reasonable priced new laptop. Was easy, fast and helpful, Highly recommend!! read more

I had a very old Western Digital external hard drive that suddenly stopped working. My heart just sank and I felt sick to my stomach knowing that I had lost 20 years of photos and files. I called around and found TechCare in Campbell. Reza is the go-to guy that fixed my hard drive and recovered all of my data and photos. He was also nice enough to transfer everything onto a portable flash drive and delivered it to my work. It was a little pricey, but it's totally worth it! Thank you Reza! You're a life saviour! read more

Amir was friendly over the phone and in person, fixed the screen that was pretty much shattered in a timely manner- I only been to two stores in campbell and the phone was fixed horray read more

My work hard drive crashed recently and I was in a panic. I went and spoke to Ray and he was able to recover 100% of my files (there was a TON of data). Ray was so friendly, helpful and great with keeping in communications with me about the recovery project. His fee was also very affordable compared to other vendors I contacted. I can't say thank you enough! read more

I had totally shattered the screen on my iPhone 6 plus, as a walk in with no appointment they had my screen repaired in 90 minutes at a reasonable price. Friendly and in a great location in Downtown Campbell I know where I'll be coming to get other repairs done. Even though I have AppleCare insurance the wait time on getting my phone repaired would have left me with an unusable phone for the next 5 days. Thanks again for the prompt, professional service! read more

Took my wife's iPhone 6 for a battery replacement. I got quoted over the phone (much less than the other two quotes I got from competition) and decided to drop it off and catch dinner in downtown Campbell. I was told it will take about 30mins but we returned in about 20 and it was done. Friendly service, professional and overall, great. I will be bringing in my other devices here if they need a new battery or screen in the future. read more

I needed my screen replaced on my iPhone 6. I had my children with me and was hoping this could be done quickly. I dropped my phone off with Ray, he was very welcoming and even offered my children a chocolate after asking me if that was OK. I walked around downtown Campbell and grabbed an ice cream, and a coffee at Starbucks. After we were done we walked back and my phone was ready and in great condition. It was done much quicker than I had expected. Great customer service and fair prices. Many things to do in the area while waiting for your repair. read more

Everything was fine until it came to payment, and the way they went about getting their payment......i.e. threatening emails, assuming i would not pay them for services I ultimately did not benefit from. In truth, I was happy to pay to make them go away. Money well spent. read more

Ray did a fantastic job fixing my phone. He is very generous and really knows his stuff! He managed not just to fix my screen but also several other things that needed work and my phone is now in like-new condition! Thank you! read more

I dropped my laptop off with Ray on Thursday...he cleaned it up and put in a new hard drive. My laptop had been running so slowly that I hated using it. I am really happy with the job he did and I got it back in 24 hours! I loved that this is a local business and he was honest with me about what needed to be done. read more

I took my laptop to TechCare for repair and received great service from Ray. He was able to diagnose and repair it in good time. I highly recommend this business read more

I took my non responsive iMac to TechCare and picked it up in top working order. Ray was very friendly and thoroughly explained what might be wrong and what he would make the diagnosis it. Sure enough, my hard drive was bad, so I got a new hard drive and Ray was able to save all my data and transfer it into new hard drive. Thank you, Ray! read more

My iPhone X was not working I went to Apple Genius Bar to get it fixed They came back and told me I need a new phone I took it to TechCare based on my vendor's recommendation Ray at TechCare took one look at it and he said he will fix it Next day it was done I am very impressed with the service From now on he is my go to guy!!! read more

I came here Friday morning to get my phone fixed. My screen was completed shattered and I couldn't use my phone what so ever. Not being able to use navigation made it hard for me to move around so this place was close to my house and my friend had previously recommended it. When I got there Ray told me that he was out of the screen for IPhone 10x Max and that he knew a place he would recommend. But after telling him that I wouldn't be able to go far without being able to access my phone and using my navigation. He went out of his way, found a used screen for my phone and was able to fix it to where it became accessible. He strived to make sure I was able to get around and he didn't ask anything for return. He refused to receive payment for his time or service. There are 2 types of worker in this world. Ones who work mainly for profit and ones who work to genuinely help others and satisfy customers in the process of making a profit! Ray's generosity and kindness goes along way and I'm so happy to have come across his store. I will not go anywhere else to get my phone fixed because I can truly trust that he does it with passion! GREAT CUSTOMER SERVICE!!! Thank you! read more

I just found my TechCare "guru," "doctor," and "genius, right here, in downtown Campbell. Yesterday I crushed the face of my iPhone into sparkle dust, and within minutes, Reza had my phone looking and working brand new. He is bright, friendly, professional, efficient and has a good, honest heart and business. I wish TechCare continued success! read more

Fantastic Service! I called and asked if they could prepare an estimate for a cracked iPhone 6 screen (my insurance company required a written estimate before they would process a claim). I brought my phone in, they gave me a very reasonable quote on the spot. After I received approval from my insurance company, I dropped my phone off and it was ready in no time! The staff here are incredibly friendly and very professional. The work was well-done and the price was less than other places nearby. Although I hope that I don't break another screen, but if I do, I will take my device back to BayCo Tech Group. read more

Brought my niece's iPhone 6S in, and he told us that there was a recall for that model (defective batteries), and we should take it to the Apple store to get a free fix. No charge, of course. Very nice to see honest businesses like this! read more

Honorable, reasonable, professional and reliable. 4 needs arose, 4 needs addressed, 4 resolutions in a timely manner. Top notch!

Highly recommend Ray and TechCare. Ray took great care of my son's gaming computer and was able to get the system up and performing better than before the repair. Good communication and service. Highly recommended. read more

I am not a fan of writing a review very often , but in Techcare where I recently took my laptop to repair it's significant slowing down , the gentleman named Ray was so impressively knowledgeable , efficient and skilled, left me no reason not to write a review about the place . The laptop work was done the same day ( working beautifully now ) not to mention the reasonable cost to my amazement, and he even followed that up by calling back the very next day making sure everything is going well and working properly . Now that's what I call Service . I would 100 percent recommend this place to everyone needs work done on their computer . read more

I had an issue with my WD external hard drive as it was not readable. Never had this issue before and lost months of data. I didn't know about this shop before but wanted to support local business and so happy I did as Reza was able to recover all of my data!!! He did an amazing job and kept me informed about the process and pricing through the whole process. I would highly recommend Reza and his team!!! read more

Went in for cracked glass on my 6s phone. Something went wrong when they took the phone apart. It was inconvenient, but I will say the Reza went out of his way to make it right. Sometimes things don't go as planned, but as long as the effort if made to satisfy the customer and they follow thru and make it happen. It took him until 10:00pm to hand me back a phone good as new but he did it. Kudos Reza on excellent customer service and treating me with respect even when I was really NOT pleased or being pleasant. He is a good man!! read more

I recently brought my 2017 MacBook Pro to TechCare for service. I thought I had botched a battery replacement. Ray was very helpful both on the phone and in person. He was quickly able to diagnose that the new battery was faulty as well as sourcing and installing a new oem pack for me all within 24 hours! I plan to contact TechCare for any out of warranty repairs in the future. read more

I own a mobile phone repair business not far from Reza's BayCoTech Group and have sent customers to him for whom I did not have parts in stock. Our business overlap in certain areas, but because he is focused on physical damage such as display assemblies and large parts, and I offer data recovery and micro soldering, our on-hand inventory is often different. Reza has taken care of the customers I have sent him with the same care and professionalism that I would, and they always report a positive experience. If I, as a knowledgable repair professional, am comfortable sending my customers to BayCoTech Group, I believe you will also have a great experience. read more

My external backup hard drive suddenly dead. Sent it to TechCare. They are very knowledgable and efficient. They recovered all my data and gave very reasonable price. read more

$120 Dollars for my iPhone 6 screen crack repair. 1 month later *new* screen is loose. Waste of money. I should have just paid for my deductible and got a new phone in the first place. Ugh. Never again. read more

Came here at 6pm on a Thursday after I had called them earlier in the day asking if they could fix the shattered screen on my iPhone 6. They told me to come by, and they'd be happy to help. I drove all the down in traffic after work on Thursday at 6, only to see that the door was locked and they had closed down for the day, even though the hours on the door AND the hours on their website clearly stated they were open till 7pm. I went elsewhere to get my phone fixed. read more

So this is my experience with the owner here when I first stopped by a few days ago. I had called earlier in the week to ask for an estimate to repair my phone's cracked screen and he gave me a price. I asked that if I were to procure the parts, would it be cheaper, and he said yes and gave me a lower price, so I said "ok, I'll order the part and come by when it gets here." He said "that's fine, it should take about 1-2 hours for the repair. I finally get the part and stop by his shop and I told him what I wanted, same as when I called and he started acting like he never said that and I said "well maybe someone else answered?"He said "No, I'm the only one that picks up the phone." I said I would show him that I did indeed call this place on my call log, and once he noticed I was going to show him, he had a change of tune and acted like he remembered and started telling me something about how now he remembers and that for my specific phone he would have to look up how to repair it and he couldn't do it until 3-4 days later. So at this point I'm a little ticked off that he's being a little sketchy and insinuating that I was lying about the initial call I had made. While I was here, a lady stopped in to say that her phone that he had repaired a few days earlier was having issues and just his reaction to that scared me off too. He even told her that maybe it was because he hadn't used an OEM screen, and that this time he would use a genuine screen this time? Whaaaat? So he admits to using inferior parts? Yeah that was the last straw, no thanks. Sucks, you could hear it in her tone of voice that she wished she had just gone to the Apple store. read more

Reza did it again. Was able to replace my iPad 3 screen quickly within a day. Price are very fair and he does a great job of diagnosing. We had a separate issue with the iPad that he fixed too. He takes his time and he is Apple certified. Remember that a repair is a repair - he didn't break it ; you broke it. But he does the best job in getting it back to normal the best he can. He offers other services so he can be your one stop guy. He's mine for sure. I've been to him four times and all four times have been the best! He's the owner so you can count on him to make sure you're happy. A++ read more

I had an iphone with a badly shattered screen. Found Techcare after reading some reviews and called to make an appointment. Ray answered and was very friendly. The screen was fixed in a short while and the cost is reasonable. Ray even put in a screen protector for free. I am happy with the experience read more

My water bottle broke open in my gym bag, which also acted like my purse. Unfortunately water got into my iPhone of all things - leaving my change of clothes completely dry. After ricing it (yes, I turned "rice" into a verb...) for a few days and turned off, I decided the battery was shot. I gauged this because the phone still turned on, screen untouched by water, but the battery died extremely quick. Anyhow, I remembered seeing a CPR (Cell Phone Repair) off Leigh and Camden and headed that way. I entered the store and it should have been a red flag when the couple in front of me were disappointed and left. The guy said it was going to cost more than $50 to get a new battery and take several days and didn't know this or that. The customer service was HIGHLY lacking. A lot of one-worded answers, and unfriendly at that. One Saturday I went strolling down Campbell Ave and noticed this closet-sized store providing services in all things tech. I walked in out of curiosity not expecting the great price for a new battery (at least $20 cheaper than CPR) and a very friendly guy; AND when I went back to get it the whole thing done, it took 15 minutes! And that 15 minutes was so the battery could get enough charge to see if I was satisfied... and I definitely was. GO HERE - BayCoTech Group, not CPR - for your techie needs! read more

The hard drive on my wife's Macbook Pro crashed. The machine was over 5 years old so we purchased a new one as she needed one for her teaching job. Unfortunately, she lost all her data. I checked around and TechCare was recommended as a superior location. Long story short, I wish we went there first before purchasing a new machine. Ray was great. He gave us a quote but unfortunately, we had already purchased a new one and did not need another laptop. He agreed to recover our data for us as he knew that my wife had all her teaching materials on the hard drive. TechCare is the place to go. They are very professional and fair. Ray's customer service is excellent and does care about doing the right thing. read more

I took my Macbook Pro to Ray to add SSD disk volume. As it turned out, the installation was not successful because of issues with the IOS. Ray put the original SSD back for me, and did not charge a dime. Ray has been keeping me abreast of the progress along the way. He has been very professional, and patiently answered all my questions. Throughout my dealing with Ray, he came across as highly competent. He knows what he is doing, and I recommend TechCare as the place to go for anyone who has problems with their Mac laptops. read more

Great job on my iPhone 6 Plus! Reza threw in the screen protector for using the yelp check in. Dropped my phone off to him, grabbed a bite to eat down the street at Aqui, and picked my phone up 45 minutes later, looking brand new! Good price too. Thanks Reza! read more