My wireless all-in-one printer finally passed away after three years of loyal service and, being…read moreInternet savvy but not so much when it comes to installing hardware, I started searching around for a better alternative to Geek Squad (way too much buck for not nearly enough bang) and, thanks to YELP, I got in touch with Dominique at DESERT COW and I have to report that I'm totally delighted that I did!! First off, I called on the weekend and left a voicemail expecting to hear back on Monday, but no, Dominique called within the hour, offered to come over later in the day, in fact, but we settled on Monday instead. She arrived promptly on time, provided friendly professional service at a very reasonable price---and I should add this particular printer was no simple "plug 'n play", especially when trying to interface with TWC's Byzantine wi-fi application---but Dominique sorted it all out in short order, no fuss no bother, and I'm one happy camper. Take it from this dedicated Yelper: for all your tech support needs in the Coachella Valley give Desert Cow a call, you won't be disappointed!!! HIGHEST RECOMMENDATION!!!

Looks like I am the only one that doesn't love Desert Cow Computers. I had a virus that MalWare…read morebytes couldn't fix. I checked around and noticed all the great comments from Desert Cow customers, so I called them. At first Service seemed great, they make house calls. When the tech arrived I mentioned that before the virus my PC had been getting slower and slower over the last few months. I asked him about installing more memory and He said I had plenty of memory. He noticed I had MalWare bytes, System Mechanic, and another software that was suppose to speed up the PC. He recommended I get rid of all and go with Norton. He mentioned that a solid state hard drive would make my system faster. So I agreed that he install a new drive, get rid of the viruses and all Malware and anti-virus software and Install Norton. It took 7 days to get my PC back (One of those days was a holiday, but 6 days is still a long time). After it was delivered and setup the PC started up so fast. It took just a few seconds to boot up. For a few seconds I was excited, then I was told I would have to re-install all my software. It took me a few hours every day for a week to get all my software re-installed and files moved to where they should be. The solid state drive is great for booting up my PC. It doesn't help when I am moving files, or installing new software. The problem is that my old drive was a Terabyte and it was replaced with a solid state drive that is 1/4 the size. The new drive doesn't hold all my data so most of my data is still on my old slower drive. I don't remember if the size of the drive had been discussed. I just assumed it would be replaced with a drive of the same size, or larger. If it had understood that I was getting a much smaller drive I would never have agreed to replacing it. Even after all this happened I wasn't going to write this. But a few weeks ago I called Desert Cow because I had another virus. The woman who answered told me she was working with another customer and would call me in about 30mins. It's been more than two weeks and no call. I was able to contact Norton and they fixed the problem in a few minutes.

I went to this place for the first time yesterday after having bought na used Iphone. The person…read moreinformed me that the phone is a counterfeit!!!! Who knew?? Looked perfect and checked out (battery health, IMEI verification, etc.) I am very thankful they were so helpful, even if it was ban news for me. I will be back there (with a legit iPhone!)

Great service and got my iPhone charging problem resolved. Started with a quote before I arrived…read moreindicating they would do a diagnostic first and this cost would go to the repair. Took it in when they opened and within a few hours my phone was repaired. Great experience overall!!

The Computer Whiz did a great job of copying all my files from my laptop to an external harddrive…read morewhich I provided .... And in a short turn around time

Simply the best - hubby and I are seniors that truly don't have knowledge about our computer -…read moreJesse and Jonathan and staff are always there for us - by phone or personal calls.

Super efficient, Fair pricing and timely. Appreciate a quality company such as WesTech MSP!! I…read morehave used them for over 10 years!!! Good people.

My home PC crashed after ten years. My daily itinerary was thrown into chaos without what was…read morehappening. I brought the tower in later that afternoon. Victor diagnosed the issue quickly and had me running an up to date, much quicker computer after one day. A new solid state hard drive and some extra RAM thrown in and VOILA!! I never thought my Dell PC could work so good.

I had a great experience. Nick, the owner, took care of me. I came here for a second opinion and…read moreinstead of a $150 computer repair job that "could cost more"... I paid $45 and computer is better than before I brought it in. I could tell when he started talking that this man KNEW computers inside and out. He is also very covid safe, which is great. It's also across from the best coffee house in town, so not a bad place to be if you need to wait.

I needed a new computer in a hurry. When I called Nick and explained the problem he offered a few…read moresolutions including a reconditioned computer which I ended up buying. Nick transferred my old data and I was able to pick up the new computer after 3 hours. I was very happy and highly recommend Hi-Tech Computer Systems.

Andrea does a great job accommodating live scans and has very reasonable prices! She actually let…read moreme know that one of the live scans that I wanted to get wouldn't make sense and save me about $85! Highly recommend going to her

ZERO STARS - Unprofessional and Unreliable The company I…read morework for is currently applying for a California agency license, which requires fingerprint submission. As a fully remote organization, our leadership is not based in California, and state rules require Live Scan to be completed in-state. While our executive was traveling in California, we scheduled a Live Scan appointment with this provider based on a referral from a local partner. Initially, communication was responsive and professional. However, following the appointment, we never received the required receipt. Approximately one month later, I followed up to request it and received no response. Since then, our application has been placed on hold due to deficiencies related to the fingerprint submission. For several months, I have made repeated attempts to contact this provider via phone and email, with no response. We are only requesting the ATI number, which should be maintained on file as part of standard Live Scan requirements. Despite multiple outreach efforts--including attempts from colleagues--communication has ceased, and my number appears to have been blocked. At this point, our concern is not only the lack of responsiveness but also whether the fingerprints were submitted at all. This situation has caused significant delays in a process that is already time-consuming and costly. I strongly recommend avoiding this provider. For anyone familiar with California licensing, the process involves substantial fees and long processing times--working with an unreliable and unresponsive vendor only adds unnecessary risk and frustration. Save yourself the time, expense, and headache by choosing a more professional service.

Interesting how you can reply to a review at 10 o'clock at night but not respond to a call! Pretty…read moresure all these reviews are bought, or family/ friends but not real! Notice how a lot have 5 stars and just say "good service" NEVER RECOMMEND THIS BEAT UP PLACE. I kindly called the General manager to ask if he can get in contact with Larry because I was told to call him at any time to come pick up my phone. I drove 20 minutes to this establishment just to be told I was lied to and wasted my time, when I specifically asked Larry what time do you close so I can arrange my arrival. His response was don't worry I live 5 minutes away just call me when you're outside I'll drive to you.

Larry was very helpful and had great service! Would highly recommend him as a go to computer repair…read morein the J tree area

I bought in my macbook with a damaged screen…read more James ordered my new screen, took delivery of it and installed it in less than 24 hours. Super fast turnaround and great service. James is our go-to guy!

Excellent repairs for all types of phones. Prompt. Courteous. And - most importantly - honest. Have…read morebeen here 3 or 4 times over the past couple of years for everything from a cracked phone screen to a battery issue. 29 Palms and surrounding communities are very fortunate to have him here. Highly recommend.