Do not come here for any sort of custom PC repair I went there to get a diagnostic for my build as…read moreit was not working properly it was $75 for the diagnostic. They notified me four days later that it was a problem with the motherboard. Even though the CPU debugging light was on. They try having me pay $600 for them to repair the motherboard. Not even replace it. they were going to actually mess with the motherboard. And the math wasn't really making sense. My motherboard is just under $230. I did not proceed with them with my build and when I got my build back, it was missing screws throughout. I'll recommend before proceeding with them with repairs if you still have warranty under any of your components, go through the manufacturer use your warranty To get the component replaced

I got very satisfied with the service done on my Air Book Pro. It had the keyboard replaced on fair…read moreprice and timely. I strongly recommend the facility at Sand Lake!

Brian C you are amazing, helpful and just all around wonderful. Thank you for your kindness and…read morepatience while assisting me with the right mic to purchase There was a large selection of mics to choose from and I was able to filter through which one would work best with the work I was doing. Also thank you to the general manager Alex with helping me with the purchase as well. A great and friendly team this best buy location has! I will definitely be back.

I went about 2-3 weeks ago for an electric shaver. When we arrived, it looked like a typical best…read morebuy store. But when we went to the shaver aisle, we noticed that it looked unorganized. Various models were randomly placed, not matching the labels in the aisle. I could not find the shaver I was looking for, so I gave up. I also tried looking for a screen protector for my pixel phone, but most of them were for newer versions and models. I tried looking for a clerk to help me, but all looked busy. I gave up on that as well. The only thing we bought was a toner cartridge for my mom's printer, which was at the regular price. Checkout didn't take too long, as there wasn't much of a line. The person who handled the checkout was friendly. This best buy might be getting old and may need a renovation. At least for the shavers, it looked unkempt. My dad and I were about to go away empty handed, but at least we got the printer toner. The millennia mall area seems to have better selection and value, so I would shop there instead. Best to check their site first and their app before going to the store.

For Black Friday, my dad wanted to see if there were any new IPhone deals with Apple. There were…read morewith T-Mobile, but only for the newer plans and the phone would be locked until paid off. So, we decided to visit Apple to find deals on unlocked phone. We waited in line, but the line move fast and we got representative in 5 minutes. He said there are no deals, but showed the phones available. Our representative explained the differences of the phones, with the pro having a third camera and better battery life. My dad decided to get the IPhone 17 Pro (about 1100 dollars). We first wanted to trade in the old phone (the 12 mini worth about 150 dollars), but then we were told we would need to access the Apple account to wipe the data. Unfortunately, my dad forgot the Apple password, so we didn't trade the old phone. We just bought the phone, but were given a couple days if we decide to trade it in. The whole process was done in 15 minutes, so it was pretty quick. It was pretty crowded during Black Friday, but we appreciated that all the sales reps were moving fast, but still patient with the customers. There were displays of the all the products, that can be tried before buying. Most are on demo mode, which also advertises the phone when not being interacted. My dad likes the new phone, but still under a learning curve with the new features. It also took some time to transfer some of the apps, data, and passwords to the new phone. For people who love IPhone and other Apple products, it is a good store to try them before buying, and best when buying unlocked phones so you can choose and move to any carrier. Overall: B

After having my screen replaced I canceled my apple care because having to pay for a replacement…read moreafter having apple care without a single issue for 6 years is robbery. I noticed the screen is not the same, it's not as sensitive and I bit more sticky. I dropped my phone once and it's cracked again. I hate android but having apple will cost you, that's the lesson (:

Great service! They offer in store repairs and help with small businesses. Quick and reliable.read more

fast, priced fair. Brought my desktop computer. They reired broken memory in one day. They have…read moreparts in store.

They came highly recommended. Need a new battery for laptop. Called number to verify it was in…read morestock, as its over an hour drive. They just pick up and hang up the phone. I can't recommend a business that has poor customer service.

My senior citizen mother asked me to look at her laptop. Said that my adult son thought the battery…read morewas bad. I looked and saw a swollen laptop pushing the touchpad out. Called Refresh. Jonathan confirmed that it was likely the battery and they could replace it. I brought it in and Brian took one look at it and started working to remove the "spicy pillow". He disposed of it and we discussed options for the safety of a senior citizen who did not know to not overcharge her battery. Great service! I will definitely be returning for all my computer needs

A solid office supply store, and right now is the time to start stocking up with Back to School…read moresavings starting up. I've been in here a couple of times for various items. I purchased my parents computer chair here and several organizing items, like expandable folders. They do have good sales from time to time, especially at seasonal holidays and school times. I've seen a few staff members on the floor and they have always offered help. It isn't super busy, so it's pretty easy to get a bit of personalized attention if you need it. They offered help moving the large office chair to my car when we purchased it, which was nice. Overall: A Solid office supply store, check out sale times for good deals.

The print service is running by itself, couldn't make a print from USB drive because there was no…read moreone to understand the system. GM was very rude while the store was empty at 9: am

Rocco is brilliant. My 82 year old sister lives in Orlando. She had so many complicated issues with…read moreher technology equipment and Internet connection. I flew down from NY to visit and to help her. It was a struggle to get things up and running. Shortly after my return the Internet company randomly changed her modem and router and none of her wifi devices would connect. After 4 technician, 2 neighbor and 2 family visits and online educational videos she was in tears. I found Rocco's company CONTROL YOUR TECH online. He came over within 1.5 hours and had every single piece of equipment up and running. Rocco is an absolute gem. He is so incredibly knowledgeable and kind. I would give him all of the STARS in the sky if I could. Thank you ROCCO for saving the day for my sister and me

My work computer was starting to crash and I needed help badly. I called Joseph at Control Your…read moreTech and he showed up to my work and solved all of the problems. Fixed my hard drive, backed up my software, and updated everything to help keep my business running smoothly. I highly recommend using these guys.

I am giving this store 5 stars all because of the awesome representative at the phone department. I…read morewent to Best Buy to get a new Pixel phone. The representative was busy with another customer, but acknowledged me and told me she will get with me in a couple minutes. Once she was ready, I told her I was looking for the Pixel 10 pro XL. She checked her computer on the availability, grabbed a key, went to the inventory, and showed me the phone. Since I knew what I was looking for, she didn't have to advertise the phone to me. I told her this is exactly what I wanted, and I was ready to buy. I did need a thick protective case and screen protector. She immediately got the OtterBox case, but told me that they were out of screen protectors. I told her the OtterBox was perfect and she got the phone and the case for me, checked me out quickly, and we finished about 20 minutes later. I am sorry I forgot her name, but our representative was so prompt, friendly, and helpful. Plus, I was about to get the phone for 250 off and the OtterBox on sale too! Because of her and the great deals, it's a 5 for me! The rest of the store looks like your typical Best Buy, with the security staff at the entrance for loss prevention. I will definitely visit this store again for my cell phone needs and accessories. Overall: A

This location is okay . They offer a wide variety of items, and the store is clean, organized, and…read moreeasy to navigate, you can usually find what you need without much trouble. However, the staff can sometimes come off as a bit nonchalant or even slightly rude when you ask for help. Overall they have great sales and are priced well if you know how to bargain....

thanks to Arelys for the wonderful help. Even though there was a language barrier, she was able to…read moreuse her phone to help translate what we were both trying to say. she took to time to see if it was actually my battery that was the problem (like i guessed), and was able to fix it right away. 30mins i did some shopping and came back. i was at another repair store, and long story short, they weren't very helpful. glad i decided to try this store instead.

From the owner: Here at iFixandRepair, we understand better than anyone that device repairs are inevitable, as…read moretoday's devices can be a rebellious bunch. As much as we precise safety, they can fall off your hand and jump in the nearest puddle or they can escape your grip and come back to you covered in cracks and scrapes. Thankfully, we're here to make it as if your device never left the coziness of your pocket. iFixandRepair can bring any brand back to life in no time. Our repairs are performed on-site in a fun and upscale location that will surely meet your needs. Come visit us today!