I needed to figure out a Ring Door bell error message. In the past, other companies showed up doing…read moreall the steps I figured out via YouTube. Not Randy. Randy explored low cost options by attempting to repair the one I had. In addition, he showed up on time and was very ethical with his pricing and respectful with my home. Would definitely consider working with him again in the future on other home automation needs.

From the owner: We offer free in home consultations, and are happy to meet with you to discuss your project…read more Customer service is our main priority, from inception to completion and beyond. Home theater, distributed AV systems, wifi/home networking, home automation and control systems tailored to your specific needs.

This is an example of a great team. They were quick to respond. They were flexible with schedule…read moreand found time that worked best for me. In less than 30 minutes they installed the TV and it looks perfect. More than that the team helped me carry my heavy 75'' TV upstairs. - Super reliable - Friendly - On-time - Not expensive. Definitely recommend working with them.

I used this company in oct 23. The service was excellent then and they are still reliable ! My…read morephone app went out I called them and they were kind and respectful enough to guide me step by step over the phone! No Charge and I got it back up and running! Today another company would have charged me to come out to fix the problem. These guys are honest in my opinion . Every one is looking to make a dollar ! As long as they're around I would use them. Very polite people! I beg you to look at their reviews and see for yourself . I had another company I was using and left them BC everything was a charge and they were not reliable! This is really a five star company!

Like most people, I was apprehensive about contacting any services on Craigs List that involve…read moresomeone coming into your home and working on jobs like audio/visual. So, when I called and scheduled one, I usually expect the worse and hope for the best, but the moment Thomas showed up and knew exactly what to do and what I wanted done, I was pleasantly surprised. The job he did was amazing and my Son is so happy now that his gaming and TV and electronics that are all networked together are working perfectly. As an added bonus, Thomas worked on a networking issue on my computer and all within one hour, he created a great working system. The job was perfect and I delayed this review so I could see how the work fared over time and I'm happy to say that everything is still perfect after a couple of months. I would recommend Thomas to anyone who needs anything electrical done. I plan on having him back soon for more work and I even gave him a little extra payment over what he asked for, because I was so happy with the work. Thanks, Thomas!

Tamas is the best. He came promptly as promised and immediately diagnosed the issues with our…read moreaudio/visual system and connectivity. Tamas determined that Optimum and Verizon technicians incorrectly installed patches that were short term fixes and left behind "the other guy's" cables and connectors that were not connected. In fact, the Verizon Extender was not transmitting a signal and was merely a fixture on the mantle below the tv. Not only did Tamas clean up the mess others left behind, but he patiently explained what he was doing every step of the process. I strongly reccomend Immersion Audio, Technoconsious and Tamas Gabor for all your electrical and communications needs.

Incredible service experience. Responses were prompt, they were able to do the job the next day,…read moreand they were meticulous in their work. My 77" TV was mounted precisely and cleanly, and in under an hour! I can't recommend this team enough.

I needed my 77" TV hung and a new sound bar installed. Neville was great. Prior to deciding to use…read morehis services he helped me select a great soundbar, looked at photos of where the TV and soundbar were being hung and quoted a fair price. On the day of the install they showed up on time, got right to work, overcame some challenges with the install, programmed the remote and TV, cleaned it all up and overall did a great job. It was clear they were experts at all this. I am delighted with the installation, the cables are hidden in the wall, the the sound is great. Well done!

Excellent service and shades ! Very professional,…read morereasonably priced and fast ! Installation was smooth and extremely happy with the results ! Highly recommend !!!

Got blackout shades from here and after using them for several weeks, we are pretty disappointed…read more They are definitely not blackout on installation, theres a large amount if light that comes in through the sides. We flagged this after installation and they say its standard. Additionally, the shades themselves get caught on themselves rolling up, and sometimes will not stay in place we want them, and just roll all the way down. The employees and the installation was fine, but the product really feels not as was advertised to us personally. UPDATE: After I posted this original review at 3 stars, the owner of the company reached out and offered to provide sidechannels that would reduce the light. We declined the offer because we don't like the look of the channels themselves, but the company did come out and replace one of the rollers, which was defective upon installation. I have updated this to four stars because of the service and offer.

Great experience from start to finish on an installation in my Manhattan apartment. Total…read moreprofessionals, no surprises, done on time and on budget. Highly recommended.

Mattera AV Design recently installed Lutron motorized shades and smart lighting in my condo along…read morewith A savant AV control system. Love being able to control everything with the press of a button. Highly recommend them. Super organized and reasonably priced.

Karim was easy to work with, reliable and delivered a great system at a great price. He was the…read moreonly one who I met with who didn't try to over sell me. He figured out how to set up my system to my TV so I didn't need to add another screen. He also stayed and troubleshot a settings issue so that it was working perfectly. Now I have the ease of mind of security cameras as well as not over spending or feeling taken advantage of. I highly recommend working with Karim.

I had the pleasure of working with Karim throughout the scheduling and installation process…read more He was extremely thorough and an overall pleasure to work with on top of the great work that he did installing our security system. Karim went above and beyond by taking the time to explain to me why placement of certain cameras made sense in certain locations, and he also took the time to teach me how to use the system and even troubleshoot and answer my handful of questions. Overall, it was a pleasure working with Karim and I couldn't recommend him or this company enough!!!! Thank you again, Karim !!!

I had the pleasure of using them again for an install at the office and just like at first, they…read morewere absolutely stellar. Professional, courteous, meticulous, along with excellent communication and execution. Business the way it always should be.

Awesome, they have been doing everything for me, from setting up my alexas to cable management to…read moresetting up universal remotes to other stuff. Everything has been fantastic. Heck, I basically just go my desk back from how well they organized it, and every single one of their suggestions has helped considerably. They are simply the best and reliable. James has been top notch on everything. Hell, they are showing me stuff thats possible that I had never dreamed of.

Like many people of a certain age and disposition, I watch a fair amount of TV: a smattering of…read morenetwork programs, a lot of sports, a lot of DVDs of classic and current films. And like people of similar age and disposition, I have been keen to explore the reputed glories of HD/digital television. But I was scared. Intimidated by the mare's nest of wires and cables in my present set-up, which includes TiVo, a satellite box, and two different media players. Intimidated when I visited the big-box stores on 86th Street and wandered lonely as a cloud through serried ranks of massive flat screens. I consulted friends and relatives: some who had installed HDTV, a nephew who produces digital videos, a friend who runs the best high-end DVD company. From them I came away with a feeling as to which HDTV sets would best suit me - but my basic yearning had not been fulfilled, which was for a total "turnkey" job that would involve dealing with one vendor/installer, and one only, and at the end of the process would have everything up and running - both technically and within the limits of my comprehension. The idea of "Geek Squads" or "Firedogs" or other installation subsets of big-box retailers bothered me. If something went wrong, I didn't want to find myself swinging like a confused chimpanzee from the branches of a phone tree. I wanted one number to call, one person to deal with. I heard about a website called Cedia, an acronym for the association of high-end sales & installation firms in New York City. I searched the site for firms within 10 miles of where I live in DUMBO, in the shadow of the Brooklyn Bridge. From the listings that came up, I recognized several. A couple - famous names - I had dealt with, and the experience had been OK, but not more than that: often impersonal, occasionally condescending, always expensive. Then I happened on a website that immediately struck me for the intelligence of its written presentation and the excellent aesthetic-qualities of its graphics. So I picked up the phone, and that is how I got to know Hy Haddad of HDH Intelligent Technologies Corporation. Hy proved to be smart and personable. That afternoon, he came over, sized up my "facility" and made certain recommendations. That these concurred with what my "pro" friends had advised was grounds for confidence. I asked for references. His principal customer bloc happens to be a bunch of people I know through a relative to be as demanding and perfection-requiring as any I can think of. That was good enough for me. And Hy's prices were fully competitive with 86th Street. As I write, it is roughly a week since I called Hy Haddad. Last night, his two-man crew, both intelligent and well-spoken, appeared with the works. When they left, everything was working perfectly. Including a universal remote that required five minutes to master. I may never leave my loft; I have never been happier.

From the owner: We are in business for over 30 years serving NYC and surrounding areas. Our response time is second…read moreto none. Our clients stay with us for life. We are gold Lutron dealers and Savant and vantage controls and have 30 years of expertise to back up everything we do.

I sent an inquiry on yelp about getting a key duplicated, because there seems to be only select…read morelocksmiths who can duplicate this particular type of key I had. Arthur responded very quickly to my inquiry and requested pictures of the key to confirm whether the store can complete the service. I eventually took the key in and it was done within a few minutes. The store itself is by Washington Square park so it's super convenient to get to. I didn't see the store hours posted anywhere, but Arthur was able to confirm hours of operation pretty quickly via text. Amazing service, and amazing experience. Would definitely recommend!

Arthur was great I needed my keys copied and he was able to copy them all quickly and for so cheap!read more