We went thru the drive thru to get a couple do SnoCones and there were 3 cars ahead of us in the…read moreline. It took about 30 minutes to get up to the window and then another few before they handed us our SnoCones. The ice has a very snowy consistency, and we all ordered extra syrup. Good thing because the bottom third of each was just ice - no syrup. That's the only gripe. It's a bit pricey from what I remember SnoCones costing, but it's been years since I've had one. I can't speak to the inside of the place, since we did the drive thru, but they are open late and have other items like smoothies, bowls and drinks.

Super yummy! Loved the Bahama mama Rama style I tried the hurricane colada flavor. The helpful…read moreemployee let me sample the flavor first. I had a lot of shaved ice and this one ranks pretty high up there. Just need a tropical beach to go with it

OMGAWD YUM!! This is definitely a healthier option in town…read morethat will not disappoint you

great smoothie place!! you can see them making your drinks with real fruit and it definitely shines…read morein your drink the hawaiian holiday was fantastic! it's rare that you can taste every fruit in a smoothie but you truly can here

Such a great spot for an afternoon treat. Great selection of ice cream, with a nice visual menu…read more Super fast service and friendly staff. Great covered walk up patio with some nice benches to relax and enjoy your ice cream. Will definitely be back next time I'm in Lubbock!

Great service great treats! Customer service out the roof and even if the line is backed up the…read morecustomer service makes up for it!

I've ordered from here nearly 10 years-- the smoothies always taste amazing. Love the options and…read moreservice is always great.

Had an iced coffee on 4/27/26 in the morning. The blonde hair barista was very kind and I loved my…read morecoffee. I'll be back again, this was my first time here'. And it was excellent! I can't remember her name but she was great

The girl who took my order was very kind and personable. She took the time to have a conversation…read morewith us. Drinks tasted amazing.

Much better coffee than competitors! We USE to go to another drive thru coffee shop, but we…read morehaven't been back, since 7 Brew opened!

Working in the area and craving something lighter and healthier for lunch, we came across Vitality…read moreBowls and loved it . So many choices from Acai Bowls, to smoothies and toasts - went with the dragon fruit bowl and a turmeric shot! Service was fast, friendly and they even helped suggest some good restaurants for dinner. Got the medium size bowl and it was huge, could not finish it but it was absolutely delicious! Fresh, not icy or too thick with great toppings like kiwi, almond butter and bee pollen! Absolutely worth a visit!

A consistent healthy option franchise you can rely on ! One…read moreof my personal go to's .

When I pulled up, there were a few cars in the drive-through, so I decided to go inside to help…read morebalance the traffic. Inside, there were two customers seated in the dining area and one employee, a woman, sitting among them. The lady behind the counter politely said it would be just a minute or two before she could take my order. After waiting about four minutes, I decided to be patient, but I noticed the team was giving full attention to the drive-through while ignoring walk-in guests. It became clear that in-store customers were not a priority, so I left and went elsewhere. The takeaway here is that management seems to lack proper training and quality-control oversight. Looking at other online reviews, I'm beginning to see a consistent pattern of similar experiences.

I went through the drive-through and ordered an entrée. They said that I would get a free smoothie…read morewith the purchase of an entree. I did not know the app needed to be scanned. I did mention to the person when going through the drive through that I should get a free smoothie and she agreed. I didn't realize I had paid for the smoothie until I got home and looked at my receipt. I called and complained and they said that pretty much it was my fault. They're not very helpful to remind you that the app needs to be scanned. Not going back to this location.

Their smoothies are delicious! However, their prices are really high (higher than smoothie king or…read moretropical smoothie by several dollars), and wait times are usually long. The seating area has comfortable options. The space is sometimes really clean, but I've seen it dirty and messy also. I go here when I'm on the south side of town, but I prefer Smoothie King when I'm further north.

First time visitor, placed an order, friendly/helpful staff, one of the smoothies had pieces of…read moreplastic that were blended into the drink. Due to the blending, the white plastic pieces were sharp and, for sure, a hazard.

When I'm just out of a hard workout and don't have the time to blend up my own smoothies, Smoothie…read moreKing always delivers. Lots of flavor options - so many that it's often overwhelming. I love that they have non-dairy options, both as an alternative to milk and to whey protein. I also love that they blend real fruit into their smoothies. Bonus points for not using styrofoam cups. And last I checked they will even pour into your own cup. Prices are a bit on the high side from my point of view. That said, I don't think they are any higher than other smoothie joints. The employees are always friendly here, too.

We regret walking into this building today. As soon as we walked in, the staff decided to make…read morethings super awkward and I get it, when you're at work talking amongst your coworkers and a customer walks in, it ruins the mood. The only reason we decided to walk in was because our son really loves the experience of looking at a menu and ordering, he's a curious, independent kid and likes exploring his world, just like any other child. When we walked in we could immediately feel our presence not wanted, which is whatever, who cares. It's the fact that they as a group followed us to the cashier spot with the cashier and silently stared as we tried looking at the menu. I assume they were just wanting to hear what our order was, but do the people who work here not understand social cues? I don't understand why they think that's normal behavior. It was completely unnecessary and just very uncomfortable. They should probably learn how to do their job (or any job) in a way that's not so off-putting because they come off as rude, unpleasant people. Usually I feel bad for being a customer who walks in because literally nobody wants that when they are working a shitty job. This time, I don't feel bad ruining their time because this group completely ruined my time too. The funny thing is I did nothing to them and was just wanting to get a smoothie with my family.

If I could give zero stars, I would. The person who waited on me at the drive through window (not…read morethe order board) knows nothing about customer service. I gave her my credit card, and when she gave it back to me, she almost shoved it at me. The shaved ice, the straw, the credit card and the receipt were handed to me all at once. She didn't say thank you, no acknowledgment at all. I bought a small shaved ice, and they were very stingy with the syrup. How much does it cost to completely cover the shaved ice? Not that much extra‼‼‼‼ For $4.75? I DON'T think I will be spending any more money at any of your locations. I will save my money. I don't need to feel like I am bothering you to get a shaved ice. This is a Lubbock owned company. How embarrassing This was not during a busy time, so this is not the cause.

SO good! It was messy and I asked for a flat top but they didn't do that. Still good though!read more