Justin, Dana, and the entire Balance Point Heating & Cooling team did an outstanding job on our…read moreHVAC replacement. From the initial proposal process, scheduling of appointments, installation along with review of system operational features and processing of rebates after installation was top notch all the way around. In today's labor market, it is extremely difficult to find great contractors that stand behind their work and I highly recommend Balance Point for your next HVAC project.

We have used this Company since moving to this area in 2021. They are very professional, prompt…read moreand knowledgeable. Since we have always had good service from them we have joined their maintenance program. Just had the fall check and maintenance done and it was thorough as usual. Thanks Balance Point!

Good work when I needed it done at a fair price. I will call them again when the need arises.read more

Installed a garbage disposal very quickly. The young man was very polite and on time.read more

Paid $240 Upfront and the Job Is Still Not Finished…read more I hired Razo's Plumbing to replace an outside faucet while new siding was being installed on my house. The plumber came out and explained that he could not install the new faucet at that time because of the siding work. He removed the old faucet and told me he would come back to install the replacement. I paid $240 upfront for the job. Once I had the new 1/2-inch MIP faucet ready, I contacted him and sent him a picture. He told me, "I can stop by this Friday." Friday came and he did not show up. Since then, I have repeatedly texted asking when he is coming back. My messages have gone unanswered. It has now been two weeks, the job I paid for is still unfinished, and I am left trying to chase down the plumber just to get a response. I understand that schedules change. What I do not understand is taking full payment upfront, promising to return, not showing up, and then ignoring repeated messages from a customer. I have screenshots of the communication showing the promised return date and my multiple attempts to follow up. At this point, I simply want the job I paid $240 for completed or my money refunded. Based on my experience, I cannot recommend Razo's Plumbing

Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

I'm new to the area and just moved in to my new house. I knew my water heater needed to be replaced…read morefrom the inspection, and when I first started looking for a plumber, the price quotes seemed high, and very high. I put my project on Yelp, and Dragonfly was one of the first companies to respond. They contacted me by phone (no AI messaging system) and were very polite and professional. They sent someone out that day, and the price they quoted was actually very reasonable. They happened to have an opening the next day, and I had my new water heater installed less than 24 hours after I first saw them, and for a price I could actually afford. Every person I dealt with at this company has been kind, personable, and knowledgable. This is a small local family owned business, and now I have a plumber I trust for any future needs. They also do HVAC, and I plan on using them for that, too. It's such a relief as a homeowner to have a great company to work with, and I highly recommend these folks. What a great experience!

Very Helpful, was informative and did a great Job. Everything works great. Will definitely use…read morethis company again

I recently had my heater serviced by Sharp-Long. I initially called a couple of weeks ago when my…read moreheater first began acting up. I was encouraged to wait until the heater stopped working altogether so that it could be properly diagnosed by the technician - the first time. It finally stopped working on 12/26, they had a technician here within two hours. I received a quick tutorial on the issue and the work that was performed. The total charge was under $100. I didn't write this review because they were quick to respond, extremely friendly, thorough in explaining the issue and repair, or even because the bill was less than $100, I wrote this because they have earned my trust. This is the first review that I have ever written.

Extremely prompt and professional service! Matt our technician explained everything in an easy to…read moreunderstand manner and did an outstanding job performing the repair. Highly recommend!

Top Notch was here quickly. They fixed the issue. They also offered a very reasonable repair plan.read more

Labor Day weekend 2026. They arrived quickly after the call but wasn't sure the issue why the…read moreblower motor wasn't working. Replaced capacitor. It worked for 30 minutes and quit working after the technician left. I was charged over $400 and when I asked for a partial refund never got a response. This is my mother's house. She is 94 years old. Don't use this company.

I had the pleasure of having this company to diagnose my HVAC System that stopped blowing cold…read more Two guys came over the same day I called and spent a decent time finding the problem with my climate system. Their most experienced mechanic Mark had been doing this for 17 years and spent a good time educating me about how it works and what was wrong. I felt I had a class on how my own HVAC system works, and have a much better understanding of what's going on. These guys are professional, and I would not hesitate to recommend them to anyone who is looking for anything heating or cooling. I've had too many junior guys over that doesn't explain well, or they are just in and out of there without saying anything else than collecting the money. Big thumbs up to this company! These guys fixed the issue right away ...

Called at 4 pm on a Friday with temp outside in the teens and inside house temp down to 59. Heating…read moresystem had stopped working. Mark was here within an hour and worked for 2 hours to trouble shoot and do an interim fix. Mark reviewed options for replacement. Old system is 23 years old. Mark was able to provide a complete HVAC made by Trane installed quickly. Very professional and considerate. Excellent communication. Highly recommend.

They were friendly, scheduled immediately, showed up on time, great communication, finished the job…read morecorrectly right away.

Requested a sewer line inspection, Really appreciated how he was straight forward with what he…read morethought i needed, and didn't qoute me an expensive repair that wasn't necessary at this time.