I'm new to the area and just moved in to my new house. I knew my water heater needed to be replaced…read morefrom the inspection, and when I first started looking for a plumber, the price quotes seemed high, and very high. I put my project on Yelp, and Dragonfly was one of the first companies to respond. They contacted me by phone (no AI messaging system) and were very polite and professional. They sent someone out that day, and the price they quoted was actually very reasonable. They happened to have an opening the next day, and I had my new water heater installed less than 24 hours after I first saw them, and for a price I could actually afford. Every person I dealt with at this company has been kind, personable, and knowledgable. This is a small local family owned business, and now I have a plumber I trust for any future needs. They also do HVAC, and I plan on using them for that, too. It's such a relief as a homeowner to have a great company to work with, and I highly recommend these folks. What a great experience!

Very Helpful, was informative and did a great Job. Everything works great. Will definitely use…read morethis company again

I was having an electrical issue in my master bath. I was able to get an appointment the same day I…read morecalled. They were able to resolve the issue quickly.

They use very deceptive language to double charge you if the tech has to come out more than one…read moreday. They also take advantage of emergency situations to overcharge you. The tech came out to assess the situation, I was charged for this, and the tech said he could fix it and cover up the hole he would create. He came out the next day, I was charged for this as well, fixed the valve but then all of a sudden, he "can't fix drywall" so now I have a massive hole in my wall. And don't even waste your time with customer service. They think it's better to back up their questionable service than to try and make things right.

Can't say enough great things about my experience today with Advocate Master Plumbing! This is the…read morekind of service you always hope to get, but rarely do anymore. On time for the appointment and came prepared with everything needed. Polite, professional and personable. Looked at the work I wanted done, explained the options, made a recommendation and explained why that was the best way to go. The work itself was top notch, and done with an eye not just on getting it done now, but also making it last. It was obvious that this gentleman understands that a craftsman is known by the quality of the finished product. Went the extra mile to make sure the work was done right, and even took the time to explain the operation of the equipment and share tips on how to keep it running in good condition after he was gone. Cleaned up the work area when the job was complete, to a degree that if you hadn't seen the work BEING done, you wouldn't know any work HAD been done - which is exactly what you want most of the time for plumbing service. Prices were extremely reasonable, especially when considering the level of service received. If you want the best service available, call Advocate. If you're interested in supporting small business with your spending power, call Advocate. Either way, you'll be glad you did. UPDATE 4/11/19 - We've used Advocate Master Plumbing twice more since the first review, and received the same great service. Nobody touches my plumbing except Jerry at Advocate, until the day he decides to hang up his pipe wrenches.

Jerry is easily one of the best in the business! It's been at least 5 years since he's last done…read morework for me. However, The moment I realized plumbing work had to be done, I knew exactly who to call. Jerry is punctual, kind, informative, and most of all, affordable. He's not trying to get over on people, he's extremely honest about the work that he does, which is always very good work every time. It's very hard to find honest and affordable help these days. I'm so glad we've found Jerry. Advocate Master Plumber is such a blessing to us. I give Jerry my HIGHEST of recommendations!! 5/5

After moving into our new home in July 2022 we noticed lower than expected water pressure. Jesse…read moreand his team quickly diagnosed a faulty water pressure regulator, replaced it and charged us a fair fee. We would hire Epic Plumbing again.

Never, under any circumstance, should you use Epic Plumbing. They booked a 2-day job that required…read moreshutting off the sewer to my house on a Friday and Monday, leaving me without sewage over an entire weekend with zero notice. I found out about that fact Friday morning when they came out to start the service. Why in the world they would book a 2-day job like that on a Friday/Monday is beyond me. And once the job was done a pipe starting leaking that did not leak prior to them coming out to do work on the sewer. They price gouge and clearly do not care about the customers, only their bottom line. In a city over saturated with plumbing companies, you would think customer service might be a bit higher on their priority list. Use someone else, anyone else, other than Epic Plumbing.

I called with a clogged drain, they responded within 2 hours , Larry was a personal in every way,…read morehe took the time to explain the cause of my issue and how to prevent future problems. He opened up the drain and flushed the system clean. If I ever have a problem again you can bet on who I'm calling. Thank you again C. Armstrong

Had some Kitchen sink issues with blockage and broken pipe…read more Gene's worked me into his schedule for the day. Larry came out and quickly fixed my issue. Enjoyed visiting with him as well. Very reasonable price for drain clean out and pipe replacement. Highly recommend and will call them again if we have plumbing issues.

Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

Paid $240 Upfront and the Job Is Still Not Finished…read more I hired Razo's Plumbing to replace an outside faucet while new siding was being installed on my house. The plumber came out and explained that he could not install the new faucet at that time because of the siding work. He removed the old faucet and told me he would come back to install the replacement. I paid $240 upfront for the job. Once I had the new 1/2-inch MIP faucet ready, I contacted him and sent him a picture. He told me, "I can stop by this Friday." Friday came and he did not show up. Since then, I have repeatedly texted asking when he is coming back. My messages have gone unanswered. It has now been two weeks, the job I paid for is still unfinished, and I am left trying to chase down the plumber just to get a response. I understand that schedules change. What I do not understand is taking full payment upfront, promising to return, not showing up, and then ignoring repeated messages from a customer. I have screenshots of the communication showing the promised return date and my multiple attempts to follow up. At this point, I simply want the job I paid $240 for completed or my money refunded. Based on my experience, I cannot recommend Razo's Plumbing

Let's start this with the technicians are very clean and courteous. We used Corum a couple of times…read moreand then we signed up for their service plan. The service plan sounds awesome in theory but... The company came over at least a half a dozen times to try to problem solve an issue with my HVAC system. The HVAC system was about 6 years old and still under warranty. Again, the technicians were all extremely polite and seemed somewhat knowledgeable. After trying several fairly cost effective options they narrowed it down to the blower motor. They priced The replacement of the blower motor at $1,500. I felt that that was a little high as the standard rate was between $300 and 1,500. I called around to get some estimates. I found another local company here in Kansas City that gave me a price of $600. I called Corum to discuss why there was such a variance in the price quote for the job. The office manager that does the billing nor the manager of the facility wanted to talk to me. I understand that you have to pay for these technicians to go on site, evaluate and do their job, but don't say that you are going to have a service plan with no cost and then Jack up the price on the back end. Management refusing to talk to me about their billing practices was all I needed to know. After all is said and done, we got the new blower motor, a rerouted drip line, a new motherboard and a fresh warranty for well under $1,000.

My AC went out during this heat wave. I have never experienced such professionalism. From start…read moreto finish. My AC is 29 years old. Brandon got it running ,Troy went over options for a new unit. Next day Thomas is here to install. He is awesome. Totally trustworthy and knowledgeable. Could not ask for better service. Highly recommend this company for all heating cooling and plumbing needs.​

Plumbers are hard to find and sometimes harder to afford. Just want to thank Mike and The Plumbing…read morePro for doing a fantastic job for me on a quick timeframe. First world problem, I know, but nevertheless, something that needed to be cleared. Thanks!

Quick and thorough service. Travis was so very polite. He answered all my questions and explained…read morewhat he was doing. I would recommend Plumbing Pro every time! Joy Petty