-- July 2024 Update -- When our indoor unit would not kick…read moreon, I went outside to see that the compressor was cycling. The inside unit had a code displayed clearly. I called Buckners to have them come take a peek, and service the unit (which was ~1.5yr old). They sent a new technician who did not understand the issue. They first thought the unit was low on refrigerant. They then overcharged the unit. They called to the office for a second opinion. They told me that the TXV was sized/not opening. I once again asked about the code on the front. They did not take a look at the code, which the definition is printed clearly on the inside of the furnace panel. They wasted four hours of my time, sent the new guy (with no support), overcharged my system, and recommended a repair which I did not need. I then received an email with a $619 dollar estimate for the labor (as parts were covered under the manufacturer's warranty). But don't worry, there's a cheaper member price! They have an offered "membership" you can pay for monthly to allow you a discounted cost on a repair you didn't even require. I asked why the price was so high, becuase it was a 1-2 hour repair, and they said they always estimate high in the case that it takes too long, we would not pay more. Ultimately that behavior only serves the business. I got a second opinion from a commercial HVAC tech, and he instantly looked at the code, connected a module to read the blower motor status, and recommended a repair. The total time to repair was around one hour. Ultimately, Buckners was a pretty good company early on, but after they were bought things seem much worse: - Scammy practices having a "member" price ... Labor price is inflated to push you toward a monthly subscription - Unexperienced technicians deployed without someone to back them up (this is really Buckner's fault, not the new guy) - Overcharging for simple repairs - Almost caused damage to my condenser compressor due to over pressurization - Wasted my time, and I ultimately was in a state of disrepair longer due to their incompetence The ONLY reason I post these experiences is to warn others who may not be aware of what's happening and have no idea how modern HVAC systems work. Good luck Buckners, I will NEVER call you again for a third chance.

In July, I called Buckners to come out and take a look at a furnace because I thought it smelled…read moreodd. The furnace is old and has a pilot light. The technician briefly shined his light at the furnace, without taking the front cover off, and declared that the furnace was too old to look at. He would not even attempt to diagnose, and instead said I needed a new furnace. Even though he refused to actually look at the furnace and diagnose it, he still charged me the $109 callout fee. I had told their office when I called to make the appointment that the furnace was old. They could've told me at that point that they do not work on old furnaces, but did not. Instead, they charged me over $100 for doing nothing. If your furnace is older, beware that they may do the same to you. Also, as an FYI, I called a different company who came out, took the front off, cleaned it up a bit, tested for CO, told me it was working just fine despite the age, and that the smell was just related to the pilot light and was no big deal.

Sent billing for paid work . No domain name registered for their email address. Unable to contact…read morevia email / LikeFamily@Dillionsheatingandcooling.com Unable to contact via email for Legal Rebuttal Billing was for work PAID in 2021 . I'm thinking kind of Shady operation . Looks to me like I will have to Sue in Small Claims Court for any damages to my Credit Report I cross checked this with the Installer . No website available no url

Within 24 hours of our inquiry, Patrick arrived, fixed the problem, and we're done! Professional,…read morefriendly, punctual. We'll be calling them again.

I cannot say enough great things about this company. Our heat recently went out & I knew who I…read morewanted to call! We had recently been referred to HVAC cowboys by 3 different people!! Cory was our service agent today & he was excellent! He took his time to explain the ins and outs of what was going on with our furnace, was very fast, efficient & truly just kind throughout the whole process. We are so happy with our service! If we ever have any heating & cooling problem again, I know we have a reliable person to get the job done.

Fast and efficient one day service on our water heater. Love using local family owned business…read more Thanks, Asher!

Today was the second time we've used All Hours Heating and Cooling. Both experiences have been…read moreexcellent. Today, Asher (the technician) worked us into his schedule early so we could make an appointment this afternoon. He took care of the problem and was professional and friendly in the process. We will continue using All Hours Heating and Cooling for all our HVAC needs.

HONEST AND KNOWLEDGEABLE!!! I can't say enough about how pleased I am with Vega…read moreHeating and Cooling. Another company had came to maintenance my AC. The young tech said I was low on freon by at least three pounds $175/pound to replace. He concluded by saying the unit that was sold to me 7-8 years ago was old and bad and would need to be replaced. Collecting $69 and leaving the house so we could decide how to proceed. Thankfully a friend urged me to get a second opinion with Richie. Richie came out to my house in later that day. His inspection? Well the unit was just a little low in refrigerant. The unit was fine. He took approximately 45 minutes to clean the unit outside as it was moderately dirty and hadn't been cleaned in over a year. He said the unit was fine. He wanted to see how the unit it performed (it's doing great!), he would be back in a couple of days to reevaluate and top off the refrigerant. He said if anything he could make any needed repairs and most likely there is still a manufacturers warranty still in place which he could find by running the serial number. Richie was a blessing!

Received my quote on Monday 6/20 and Wednesday 6/22 the crew came and installed my new Air and…read moreHeating units . The crew was professional and absolutely knew what they were doing! I absolutely recommend them for all your heating and cooling needs. Thanks Vega heating and cooling!!

We bought a pretty nice heat pump from KC Prestige a couple years ago. The install went well…read more However, after they got the money from the initial purchase, they don't return messages from the web site, phone calls or text messages. I required a service check and can't get help. I've tried to sign up for a maintenance plan and can't get a return contact. I have completely lost faith in KC Prestiges willingness to provide support after the purchase and cannot recommend this business.

Nick and his team responded promptly to my service request for a new furnace after mine gave out…read morethis winter. He laid out several options for replacement and explained each of them thoroughly. He answered every question I had about which option was best for my home and was able to do a same day install.

Pleased to write an update after having Town & Country out again for some a check up on the A/C…read more You can schedule online, and in this case they were booked up several weeks for routine check-ins, but fortunately we weren't having any issues with the unit so it was fine to wait. I ended up calling and they were very friendly. It's a four hour wait and they'll text with a GPS enabled link to track them. We had a tech named Joel come out and he was highly professional, and really did a great job. He ran all the diagnostics, wasn't pushy about anything but did let me know about some available offers, and found our A/C capacitor was basically on it's last gasps. He even showed me the diagnostic report which helped me to realize that, yeah, we gotta fix this. My A/C unit also has this high pitched whine to it, just always has.. but Joel tightened a few extra bolts and got the noise to die down which was a huge win. I love sitting on my porch and that noise has been slowly eroding my sanity. He also cleaned the ever living hell out of my coils. I mean, he took everything about, took his time, used a cleanser, and they came out looking brand new. Between that, the filter, the new capacitor, we should have an efficient and fully operating A/C as we head into the hottest time of the year. My last review I said I think I've found my go-to for HVAC stuff, as they seemed professional and a step up from some others I've had out over the years. After a few visits I can definitely say they'll be my first. Go with the local guys and try them out for yourself.

When we purchased our home, Town & Country serviced our HVAC system, cleaned all of our air ducts,…read moreand installed a whole-house humidifier. From start to finish, their team was prompt, efficient, professional, and courteous. The quality of their work and attention to detail exceeded our expectations, and we couldn't be more pleased with the service we received. We highly recommend Town & Country to anyone looking for reliable, high-quality HVAC service!

Premier Comfort has been nothing short of awesome! Stephen (owner) came out for us on a Saturday…read morebecause it was the only time that really fit our schedules to take a look at our AC - in FEBRUARY! Here's the scoop... we'd had another HVAC provider out to the house a few times to troubleshoot our AC during hot months (when we actually USE the AC lol). First time they topped off the Freon, and put some dye in the system to determine if we had a leak. Second time they came out the Freon was low again so we definitely have a leak - but couldn't find the dye to identify the leak. Topped off the Freon and went about their way, with a warning that we may need a new system. Third time they came out, same story... so I requested a quote for a new system. Y'all, it's pushing FOUR MONTHS later, and I can't shake a finalized quote out of that company despite at least a half dozen texts and a couple phone calls to touch base. Fed up, I called Premier Comfort and oh baby am I glad I did! Again, they came out for us on a Saturday and I was just expecting Stephen to take a look around to gather what I needed to put together a quote for a new system... thats what I asked for after all. What I got was above and beyond. In the course of chit chat, I told Stephen about our previous issues and he asked if he could take a "quick look" to figure out what the problem was. He checked everything the other guys checked. Then he checked about a dozen other things the other guys DIDNT check. Then, this bulldog of a craftsman asked if we could go check it the outside unit to see if he could find the problem... in FEBRUARY when it's SINGLE DIGITS outside... to try and find a problem with the AC! Dude is knocking snow off the AC trying to troubleshoot it! LOL! About three minutes in I told him this could wait for a warmer day (I couldn't feel my nose), but Stephen just smiled and said he was okay. At five minutes in (I couldn't feel my FACE lol) and more reassurances (read: begging) that this could wait, Stephen relented and we went inside to gather the info he'd need for the quote. The fee he charged for the house call was WAY more than fair, to the point where for the service he just provided, I actually felt guilty about it. I even offered to pay the man more money, but he wouldn't accept it. And that quote I requested? The one I couldn't get from the other provider for four months and counting? Stephen had it in my hands in TWO DAYS FLAT! Communication has been outstanding... we're currently putting the finishing touches on the quote and shooting for an early spring install. This is of course a major purchase, and I had tons of questions - Stephen has answered them all in a timely manner and has never lost patience with me. The prices of the new system was right in line with what I was expecting, so that was great too. People, Premier Comfort has absolutely been the gold standard in every possible way and I can't say enough great things about them. But don't take my word for it - reviews here on Yelp are light (I think I'm the first), but I CHALLENGE you to look up reviews on them on the platform of your choice (Google, etc) and find a single complaint anywhere. In the Internet age when everyone is quick to jump on review sites and gripe even over the most ridiculous little things? All you're going to find is five star reviews and people gushing just like me about how great Premier is. That's saying quite a lot, and not only do they meet those expectations - in my experience they EXCEEDED them. Hire with full confidence and watch the magic happen. You'll be damn glad you did.