I called after the first cold of the season proved our heater was not functioning the way that it should and often wasn't heating at all. Lee's Summit Heating and Cooling got me on the schedule within a couple days. Travis was very punctual and called when he was heading over. He was awesome. The issue was difficult to replicate, but once we got it, Travis went to work on diagnosing the problem. I don't know heads or tails about HVAC, but he explained the problem to me in a way that I could understand. He then went above and beyond and called the manufacturer to see if it was under warranty. While it was a relatively newer unit, I feared we were slightly over the standard 5-year-warranty. Travis checked anyway. He found that the warranty was still good for the original owner. But, the name was different on the warranty with the manufacturer. Travis dashes back in and asks for my maiden name. We're still under warranty. He also updated the information with the manufacturer for me. It's hard to know who to trust when you're dealing with equipment that you're unfamiliar with. Lee's Summit Heating and Cooling is a company you can trust. They are reliable, trustworthy, and highly knowledgeable. Plus, they got me in quick. Thank you so much, Lee's Summit Heating and Cooling! read more

Big decision choosing HVAC replacement. Start to finish, I've been very satisfied with the process: from bid, to install, to adjustments. So far, so good. It's a new system so one could/should expect a few hic-ups. I must say, the employees have been remarkable, willing to go the extra mile to make sure things are working correctly. From initial evaluation and follow-up (Joe Crowley) to bid (Dylan Heberling), to install (Devante Trotter and Travis Miller) to service (Justin Reed). These men are a special group. Whoever did the hiring brought their A-game. There may be some minor bumps in the road, adjustments, etc.; however, I am confident I have a management and service team that will make things right. And that makes all the difference in the world. To Devante, thank you for your sincere efforts and genuine attention to your customer. To Dylan, thank you for your diligence, respect, and TRUST most of all. read more

Had a complete new furnace and AC install. There was an issue with the AC not cooling correctly. I called them several times. Each time they came out they tested and checked. They replaced a metering valve and then the whole coil. When that didn't work they replaced the whole inside unit and outside unit and the copper tubing between the two units. Now the system works splendidly and keeps our house cool in this heat. I want to say that it is integrity and customer service of a company that makes things right. American Standard is rated the best HVAC system by Consumer Reports and that's why I bought it. But, it is always the installer that makes the difference. My point isn't that I had trouble, but that LS Htg. & Cooling came back as often as I called and exchanged the whole system when fixes didn't work. They backed up their work and in the end, that's what counts. read more

We have had just the best experience with Lees summit heating and cooling. From the very beginning, working with Joe (his customer service and communication was top tier) in deciding to proceed with a new furnace, AC and water heater, all the way to the end and then for our first annual maintenance check. We have dealt with the most phenomenal people and customer service. I was not going to schedule a maintenance check quite yet as our system isn't even 6 months old yet. Kathy recommended it being a good idea to make sure everything has been working appropriately. Then 2 days later Luis came out for the maintenance check. He is now my hero as he found a carbon monoxide leak! He was able to get it fixed right then and we are forever grateful. His communication and expertise is unmatched. I couldn't recommend this company enough! Thank you all! read more

Our furnace decided to go out on 12/15/20, after some quick research for service companies in our area we settled on Lee's Summit Heating and Cooling due to their great reviews online. They were booked and had to add me to a waiting list and told me they could get me first thing on 12/16. They ended up getting us in on the 15th after all and their tech Eric came and assessed the problem. He had to order a part for us and the turnaround from contact to being fixed was just under three days. Excellent service, very fair prices and their tech Eric is amazing and a valuable asset. We ended up getting a maintenance plan with them and now have peace of mind about our heating and cooling in home and they have a customer for life. I highly recommend this company. Thank you again Eric. See you in the Spring! read more

Jonathan can out to replace the valves for our Humidifier lines. During the visit, he notice are water heaters will need replacement in a couple years. Informed me of new regulations that will be enacted in 2030 for gas water heaters. The information will help me plan my future hot water heater replacement. Job was done quickly application better from the original install. read more

We were very impressed with Alex. He was professional and informative. He did the job and kept us apprised step by step. We are very happy with our new water heater. He signed us up for heating and cooling maintenance at a very good price. On a personal level, Alex was very nice and will always be welcome in our house. read more

Our service man Joe C was teriffic! He explained in detail what he was checking for with regards to the outside heat pump system and the HVAC system inside. When the fall ch up comes, I will be requesting Joe C for his quality service! Thanks again Lees Summit Heating and Cooling for great service! Jack M read more

I had my routine air conditioner check up today. Justin did a complete inspection on my unit and was very thorough. He is a very pleasant and polite person and I also feel very honest. I know that whenever he comes I am getting the best. read more

Had Dalton out for the free preventive maintenance on my furnace. Dalton was quick and was able to answer any questions I had. He replaced the filter and was on his way in no time! Thanks for your help! read more

Travis was AMAZING!! Our old ac was in terrible shape and he explained everything wrong with it and got us an incredible deal on a new unit. These guys are amazing! read more

the best company in the Lee's Summit and Kansas City area. We used other company's, Lee's Summit Heating and Cooling always comes out within a few hours or less. read more

Justin was sent for our maintenance check... Very knowledgeable and personable... Gave us some good pointers, and we appreciate his service

I really like Lees Summit Heating and Cooling because they are prompt, dependable and honest. They are not pushy, which is a huge plus!!!

Justin was fantastic! The entire process from scheduling service to the reminder messages - all of it was top notch!

Justin was very friendly and helpful. Got the job completed in a timely manner. A good experience.

They were attentive professional friendly knowledgeable and fair priced. We opted to contract

Excellent service. Jared( tech) very conscientious and explained all he did very well.