It's a big store with great value on furniture. Compared to other furniture stores, prices are…read morecompetitive. Employees roaming the store looking to help customers answer questions and help with selection. We encountered an issue with the delivery date and time promised, but the delivery itself was a breeze. Professional and delivered with care.

I went into the store six months ago, asked a sales associate to help me find a couch that was not…read moreelectronic because we have no outlet for it. I walked out of the store with an electronic count on order. Once I realized the mistake, I called the store. They had no live person to contact, so I had to drive back to the store to cancel the order. The sales person acted rude to me as if it were my fault, even though he was the one that recommended it to me and failed to mention that it had a charger inside the couch. I then went back and ordered two more pieces of furniture: a couch and a chair. The couch was delivered the following week, and as the movers brough it up the stairs, they damaged the underside. The chair, however was supposed to be here within 4-6 weeks. That was a month ago. The salesperson (who will sporadically respond to my text messages) told me last week that it will be another 7 weeks. I checked in a few days ago and still haven't received a response. And if I call, I can't reach anyone in person. The only person who has actually provided good customer service from this location is the ACIMA team.

I highly recommend this establishment for home furnishings. I was immediately helped by Lee as soon…read moreas I stepped in the store. My purchase was smooth and he worked with my husband and I. 5 stars!

Very good price and good customer service . Highly recommended . Thanks very much for your helpingread more

As someone who can sometimes loathe the looming presence of sales people, it was comforting to…read morelearn this location does not get paid based on commission. You're set to roam freely, and ask questions to genuinely learn. This location has a surround sound immersive sectional and recliner which had my SO hooked and I'm sure he'll be back when we eventually no longer have a downstairs neighbor. Lol *The seating is like those fancy movie theater ones that vibrate to your shows and has the speakers beside your head or you can plug in/connect via Bluetooth. Like other retail stores, there were also reduced price/as is items for sale that shipped as is and tbh they weren't horrible either. If you're in the market for furniture this may be a great spot to stop first.

So I received a recliner and it had stains on it. I called and was speaking to a rep named Ana. I…read morehad sent pictures of the stains from a supposedly "new" recliner. Everything was going well, they gave me two options, have a technician come out to try and clean it or take a discount. I chose to take the discount because I didn't want to deal with the headache of exchanging this large item. She asked me if I would like to receive the discount back to the original card that ended in these 4 digits and I said "no, wait, I had paid with two cards, a visa gift card and a credit card. She told me the last 4 digits and I was not familiar with this card so I said it needs to be refunded to my personal credit card. She proceeds to put me on hold and then comes back and tells me the lead said there's nothing we can do you will have to contact the credit card company of the visa gift card. How the hell am I supposed to contact them?? Who keeps a visa gift card credit card after using it?!?! So I said I need it to be refunded to my actual personal credit card. And proceeds to argue with me that I said yes to her question of "did you want it back on the original card? I said I need to speak to someone above you and this lead person above you that said there's nothing they can do, because this is ridiculous! She puts me on hold and then tells me after that unfortunately there is no one above the lead here past 7pm. So they will call you back within 24hrs. Clearly you guys don't want to deal with this so you're just trying to pass it off. This is the biggest load of crap I've ever seen. Do not go here for your purchases. On the other hand, sales rep (Guy) who actually sold me the recliner was nice and he gets 5 stars but all this other nonsense gets them 0 stars. I will update this review after they call me back.

Finishing off my Christmas shopping is always at World Market. They have wonderful unique gifts for…read moreyourself and your loved. I went twice in one day. When they first opened, it was crazy with gobs of early birds. At the entrance are two large containers of freshly brewed coffee that they sell on the premises. I got me some. People were chatty and jolly shopping for Christmas. Then a long line to check out. But the line is a fun place to be. There is so much to look at at each stage of shopping here. It's wondrous. 4 PM there was hardly anybody waiting in the checkout line. I returned one item and purchased many more gifts. There is plenty of parking.

It seems like I only shop at World Market when I'm buying Christmas presents, and even then, it's…read morevery rare. It's been so long since I've been to one that I thought I was shopping here for the first time. I only realized I had been to one before because I was still in their rewards program. This really is a great place to shop when you are buying presents for people you don't know that well. I think its selection of international snacks is excellent although not the best value. You can probably find better deal if you go directly to a specific international market, but this place just provides the convenience of having them all in one place. Came here on Black Friday and found great gift ideas for the Holidays. Spent over $100 here, then went to the location in Brea and spent more money there. I prefer this location over Brea in terms of selection and just overall layout of the store. I also found staff members to be more helpful and friendly at this location, although it could've just been the timing of my visit.

First time at this location and was treated with exceptional service. My sales rep Tommy was…read morephenomenal and very honest and knowledgeable. I wasn't rush during the entire process and was satisfied with my purchase. Ended up buying a new mattress and couldn't be happier. Highly recommend this location ask for Tommy!!

Horrible products, horrible customer service, horrible after-sales support, and outright deception…read more I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap.

I wanted to check out some local furniture stores near my house to get some other decorations for…read morethe bedrooms and bathrooms. Nice stuff at OC Art and Home. I am always driving past these guys and never stopping by. I finally did on my day off and time from work. I purchase only a little bit of stuff, I am not in a major need of designing in my home. They have so much good furniture for and things for your home or apartment. This will be my go to spot.

Love this place, always has unique and fun items for the home and the owner and employees are…read morealways friendly.

Excellent experiences at CORT Furniture Outlet during each of my visits here whether browsing or…read morepurchasing. The team is always welcoming and helpful and never uses high-pressure sales tactics, which makes furniture shopping genuinely pleasant. This is a particularly great value for apartment and dorm-size furniture that is stylish and practical. Manny truly stands out for his knowledge, patience, and commitment to helping customers find the right options at the best price.

Excellent choice of inexpensive furniture and lovely, helpful customer service. Thank you to…read moreShirley and Manny.

After shopping at Crate and Barrel in Costa Mesa the staff let me know the cups I wanted were in…read morestock at Crate and Barrel Outlet. There were so many things look at and store was full of a variety of items. I noticed the cups I wanted were on the shelf but I needed more. The staff looked up the cup and noticed they had lots in stock and immediately went to obtain it for me. The staff made shopping so easy and fun too! Thank you soo much (:

I love this store . After selling all our furniture and remodeling I have been coming weekly and…read moregetting really good deals and pieces . All the employees are so nice and helpful . I love that I'm only 20 mins away from this location . Some items are really dirty and messed up for the most part they tell u what is wrong with item and look at it with you before you purchase. It's on outlet store so stuff is coming from big stores , obviously stuff is going to be older or messed up therefore can't sell in the main store .

Great little shop if you like inexpensive furniture. Got a full bed and mattress for under $600…read moredelivery and installation included. Owners were nice as well :)

Horrible customer service . We kept on being followed around without being greeted or asked if we…read moreneeded any assistance. Not sure if it was the owner but she was not friendly at all. While following us around, she bumped into my child without saying excuse me. When we asked her a question , she responded with a one word answer. We felt so unwelcomed and didn't last there very long before leaving .

When we bought our furniture from a consignment shop, with found out it was Henry's workmanship…read more Such a great quality work he has done , so we had our cushions made and reupholstered for our midcentury furniture at his workshop.They came out amazing, more comfortable than the original and exact replicas . Henry is a master in his skills and meticulous in his work.

Fell in love with Casara Modern's furniture the first time I saw on the Internet. Made the leap to…read morepurchase and the experience could not have been better. After the purchase, we reached out to Henry for additional fabric choices and he sent out swatches that day so we could make a selection. The item took about five weeks to be completed and shipping only took two days to arrive. Henry had great communication throughout the process and we could not be happier. Will certainly look to purchase additional items in the future. If you are in the fence, make the leap. You cannot find this quality and style together at this price anywhere else in the US.