The Patio Place was so helpful for our HOA's replacement of pool lounge chair cushions and chair cushions in our common patio area. Shannon was incredibly knowledgeable and helpful in meeting our requirements and with all of the choices involved to affordably create the right look for our community. We would give Shannon and The Patio Place our highest recommendation. read more

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So we wanted another patio umbrella and our next door neighbor and another close friend told us about Patio Place. Super happy. Super satisfied. We bought a green umbrella to complement our orange umbrella. It turned out soooo good. We even bought some matching pillows from them to tie in the green. Their pricing is super competitive. I know because we shopped around. read more

The Patio Place - We couldn't be happier with our new umbrella. - Furniture Stores Near Me - Costa Mesa, California

Fast service. Easy to work with. Excellent value and workmanship. I highly recommend this business. We had patio cushions cleaned, cantilevered umbrella repaired and sling chairs recovered. They also informed us of a product that could restore the finish on our Tropitone furniture which saved at least 10k read more

I had Patio Place restrap and reglaze my patio furniture. They did a good job on this however the furniture was delivered with a number of glides missing. I tried replacing them myself, but they are specialty glides. I called an asked Bob to send me the missing parts and he wanted to charge me for them. I had just spent over $2750 for my furniture and these were missing parts. After another 2 conversation and arguments with Bob he assured me he would send them to me without cost, they never showed up. Not a very professional way to do business. I would beware of working with this company. read more

We've been purchasing our outdoor patio furniture and umbrellas from The Patio Place for many years. The high quality and variety of beautiful styles/designs is excellent! The sales staff Beth and Shannon are always very helpful. They've gone above and beyond to help us with our needs. Their delivery and overall service is great. read more

The service is terrific. looved working with iris in the showroom. Very responsive and helpfull. Their delivery is quick and the delivery crew lead by Richard goes beyond what one would hope for. Their entire process in so much faster then I had hoped. Fabulous all around! read more

Steve, the star salesman is great and knows his stuff and he's been there a long time. We trust his recommendations on three major purchases over the past year. Delivery is prompt and friendly. read more

***WARNING*** Be very careful when doing business with this company. I ordered awnings on Feb 16th (middle of winter) from Bob the owner and he promised to have them done within a week. It has been nothing but lies from him telling me every week that they will be done next week, then the next week after that and so on. It is now July 1st and guess what? After 4 1/2 months, he still hasn't started them and now tells me that he should never have accepted the job... Great customer service, Bob! read more

I don't write reviews often but The Patio Place deserves a highlight. Initially, I was reluctant to have them refurbish our old patio furniture because of a handful of bad reviews. However, I read the good ones and decided to call on June 18th and see what they had to say. Bob (one of the owners) picked up the phone. I explained that we needed to repair our old patio furniture, we were looking the change the color scheme, and that we wanted to have everything powder coated to match. That's all standard stuff for patio furniture refurbishing companies however, what wasn't standard was our desire to have it done before the 4th of July. Every other company I called had a 6-8 week lead time. Before Bob could commit to our goal, I was able to text him pictures of our furniture to see what they could do. While on the phone, he was able to receive my pictures, assess the scope of the project, confirm that our furniture was of good quality worth the expense and provide detailed explanations for all my questions. Moreover, he provided a quote before the end of the workday and arranged for our furniture to be picked-up the very next day. Bob was confident they could get it all done before the 4th; 2 sling swivel chairs, 4 sling stationary chairs, 4 non-sling stationary chairs, one large glass table (approx 72"x36"), another small circular glass table 24" in diameter, and two custom cushions to match with the replacement sling material. On the scheduled day, the pick-up truck arrived at our house in San Clemente very close to the estimated time. They had all the sample powder coating colors and sling material samples so we could choose our new look without having to go to the shop in Costa Mesa. We were excited to finally have beautiful patio furniture again but were still concerned we may not get it back by our 4th of July deadline. This was a hefty task to pull off and I'm excited to write this review because they nailed it! Our furniture arrived today 6/29, well before the 4th and boy are we happy!! The best part of the whole thing...the price. The Patio Place was significantly cheaper than all other companies we called. It was a win-win for us. Thank you to Bob and your Team : ) read more

The worst customer service! I showed a male employee a picture of what I was looking for and he made fun of what I liked. He said it so loud it was embarrassing. My husband and I just walked out. Couldn't believe! If you want better customer service and nice product, go to Terra Outdoor Living. read more

I bought a fire table off Craigslist some time ago and it was hooked up for natural gas. I needed it to hook up to propane, but what I thought would be an easy conversion turned out to be the quest from hell. I went to and called every hardware store, bbq retailer, fireplace retailer, and any other place that might be able to help me with no luck. I randomly called up Patio Place and was connect with Bob who patiently listened to my situation and suggested I send pictures to help him get a better sense of my issue. Bob then connected me with Bob the owner who knew exactly the part I needed and told me to swing by. I went expecting to be charged for service/parts but was instead handed a doohickey, given instructions and told "Merry Christmas!" I can't thank the Bobs enough for helping me out. I now have a functional fire table instead of a useless metal monstrosity in my back yard. They went above and beyond to help me out for a product I never purchased from them and didn't charge me for the doohickey that hadn't been able to find for over a year. 2020 hasn't been a great year for businesses and I would have happily paid whatever they charged, but their commitment to top notch service and customer relations just blew me away. I recommend Patio Place for all outdoor furniture and accessories and will definitely be buying from them in the future. read more

Our patio chairs recently started tearing. We have had the set for 15 years and still like it. We came to The Patio Place for refinishing. They had a wide variety of fabrics to choose from. They did a fantastic job! We are very happy with their work. But even better is their customer service. They were polite and respectful. We had a little mishap when we brought one of chairs and they were able to repair the damage so that we could not even tell. I highly recommend The Patio Place! read more

The Patio Place - Great repair job! - Furniture Stores Near Me - Costa Mesa, California

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Iris and Grace at the Costa Mesa location are fantastic. They spent quite a bit of time with my wife and I helping us select the right patio furniture for our place in Huntington. Both Iris and Grace have a great eye for fabrics and the right colors. They listened to us to understand exactly what we were looking for and then pointed us in the right direction so we could quickly narrow down our options and come away with something that was just perfect. The price was fair and they took all the hassle out of the whole experience. We had been to four other retailers but quickly realized that this is where we should buy. Very pleased with the service. read more

I had an amazing experience at Patio Place. Their selection of outdoor furniture is really great along with their fire pits. I tried several other stores in the area as well, but felt that they only offered a variety of outdated and cheap-looking patio furniture. I ended up finding a beautiful set that was a great price. The staff was also very friendly and helpful and parking is very convenient as well. read more

I was hosting an outdoor party, and one of our dogs had recently destroyed all our outdoor cushions. Having called numerous upholstery shops, none of which could make the cushions in the time frame needed, I was out of my mind and on the verge of canceling the event. I was moments away from throwing in the towel when my husband found the Patio Place. They were responsive and willing. I provided the dimensions and desired fabric; they agreed to make and deliver replacement cushions by the next day (the day of the party). A few hours before the event, they showed up with a brand new, perfect set of cushions. Truly the best customer service of any business I have experienced! read more

This place is outstanding! Showroom in Costa Mesa, warehouse in Orange. Great selection, knowledgeable people, fast service, fair prices, high quality! We could not be happier with our choice to work with these people! read more

Amazing Work! Amazing Prices! Amazing Turnaround time! It is sooo hard to find someone to Re-sling Patio Furniture, but I am so thankful I did my homework and found this company. Thank you!!! Rosemary read more

Bob the owner is a very dishonest person!!! He lied to us for approx. 5 months telling us that we would have our patio upholstery completed at the end of the week each time we called and it never happened. Terrible customer service! read more

Don't do it! We have been waiting for OVER A YEAR for certain pieces to our patio set. They won't even do us the courtesy of returning our communications, even after they asked us for the invoice number in order to assist us. Originally they told us that we could receive loaner pieces, but even that took 5 months to occur, and arrived last year AFTER summer was over. Save yourself the headache and purchase elsewhere. P.S. Iris was great. This is not a reflection of her. read more

Over zealous sales people with overpriced merchandise. Ok selection of fire pits but was pricing online while I was there and finding 1/2 the price online. Didnt have a warm and friendly feel about the place at all. Lots of custom options if that's what you're looking for. If you just want straight forward in-stock stuff head to KB Patio in Santa Ana. read more

Bought a chair from there store and it needed warranty work some 5 years later. They did a great job coordinating the work with the manufacturer. It looks as good as new. Also had the sling on a chase lounge break after years in the sun. This is not a warranty item but they fixed it over night. Less that 12 hours turn around. Very impressive service. Try this place out good selection and pricing. read more

Ordered new replacement patio cushions from Iris at Patio Plus. In just four weeks we received a call telling us the cushions were ready for pick up. Iris greeted us with respect and our new cushions are perfect. The business is tight on quality control and has a wonderful selection of patio furniture and Sunbrella fabrics. The professional way Iris dealt with our business was excellent. We highly recommend. Patio Place and do ask for Iris. You will be very glad you did. read more

We purchased a couple of chaise lounge cushions from this store as replacements for furniture we had purchased elsewhere some years ago. The price was fairly reasonable and the quality of work was great. About a year later, a bird or animal decided to attack one of the pillows and made a terrible mess of it. The Patio Place was able to redo the work on the pillow in less than a week and we are extremely happy with the product. This firm really stood behind their product. read more

My mother is looking to buy new patio furniture so we decided to check a few spots out this past weekend. We came into The Patio Place and there were actually some nice sets my mom was interested in. None of the workers welcomed us or asked if they could help despite the store being pretty empty of other customers. They just chit chatter behind the counter. I even made eye contact with one and they just looked away and continued with their conversation. Not a good way to run a business and they lost a 4-5k sale. read more

We have repeatedly purchased Hanamint patio furniture here for the best price at the Santa Ana store in Orange county. We ended up purchasing two 72 " tables with 12 chairs, a 40" round table with two more chairs and 4 bar stools. We buy the cleaner there to keep our furniture looking new. Our friends asked about our furniture ( some of which is now 10 years old ) and so our friends purchased there as well. We received good customer treatment. We hope the new store is owned and operated by the same people. A satisfied customer! read more

We recently purchased a Tuscany style patio furniture set from The Patio Place and we love it!! You can tell right away that their products are made of quality materials. They can also custom make everything to your liking! Can't wait to finally be able to host our dinner parties in the garden. I also wanted to mention that the customer service at the store was very pleasant, accommodating and we felt welcomed as soon as we walked into their store. They have catalogs and brochures to look through showing many various options of the furniture offered along with many different designs/colors of the different fabrics. read more

We have been fighting with this place for over 4 months now to get a bad chair replaced that they have tried twice to fix. I'm pretty sure they took the one off the showroom floor that was broken and gave it to us but had promised the one we would receive from the factory would be good. Promised the replacement would take 6 weeks and it has been over 10 and still don't have the chair. They are never proactive to call - horrible customer service! read more

The Patio Place deserves a zero! I was impressed when we visited the store the first few times. Steve is extremely knowledgeable and took our order. We spent way more then we had budgeted, but knew we were buying forever furniture and loved the product quality. We made our purchase in May and Steve told us the furniture would arrive in 3 to 4 weeks. Hmmmmmm. It didn't come. We were then promised delivery before the 4th of July. Hmmmmmm. It did NOT come. Then we were told the 14 of July. Hmmmmmmm. It did NOT come. Then we were told three weeks into August. We cancelled the order! The next day I walked into another patio shop (see my Review of them!) and bingo, bango, bongo- they had Telescope patio furniture on their floor and it was even in the colors we had ordered at Patio Place. I purchased it and it was delivered two days later!!!!! I am STILL waiting for my refund from Patio Place!!!!!!!! Steve promised he would complete the transaction. ...Nope. No refund yet! Absolutely NO excuse for any of the issues we have experienced with The Patio Place! Don't waste your time and money at Patio Place! Yes, I am worried they are going under and I have lost my large deposit! read more

The owner is the most unruly person I've dealt with. Had an appt to meet him at opening, he was out having breakfast!!!! Comes in, asks how I'm doing? Not too stoked to have been left waiting. He walks to the back, "how long has he been waiting? He's bitching!" We finish our transaction. I tell him I heard his comment. His response, "yeah, so. You are." He continued his threatening manner and yelled at me as I drove off. Lost a customer forever. read more

Steve and Alex helped us with our patio furniture. We are so happy with the entire process. We will definitely be back when we need new cushions or more patio furniture! read more

Super pleased with the price and quality of repair of a sleeve re-wrap on my patio chair. I will be back.

After an exhaustive search we finally walked into Patio Place and were able to custom order and get exactly what we were looking for! The price was pretty hefty - nearly $3.5k for a sectional - but we thought it was worth it because we liked the furniture so much. So why the 2 stars? Despite loving the furniture and the reps being friendly - our customer service experience has been terrible. The scheduled date of delivery I called the store around 5:00 pm, wondering where our stuff was. They had messed up the paperwork and hadn't slated it for delivery at all. But hey, mistakes happen, and they did put in a rush order so that our order was delivered the next day. So that was good...Except that when it delivered, the connector pieces that hold the sectional together were missing. The delivery guy said he could bring some over the next day. But didn't. Called the store - had no record of the pieces missing nor did they know what I was talking about. Said they'd get some in Monday, and deliver Tuesday. At 5:30 on Tuesday, they hadn't shown up so we called the store AGAIN - they said oh sorry, those will deliver Wednesday between 10 am - 1 pm.On Wednesday, call at 12:45 to confirm that they're still coming, they say that they are just running a little late. Should be there by 2. Well here it is 3:30 and still no delivery. With all of this miscommunication, you would think they would offer SOMEthing - a couple free pillows or a discount, or even a coupon! But no. Sadly, this place does not have that level of professionalism, nor do they put the customer first. read more

Don't go here, you will never get your stuff. they took our money and we have waited for 6 months with nothing but excuses. They also have a store in Santa Ana. Update. Contacted manufacturer, found out our product was never ordered and they weren't even a client of the supplier!!! Then when they supposedly refunded us, $600.00, they gave us a receipt, but it never came through. A closer look at the receipt showed the terminal was offline Questionable business practices. read more

We just stopped in to look for a new patio set. After reading the reviews we were leery. I'm so glad we went ahead. As soon as we walked through the door Michelle greeted us and asked if we'd like help. She was great! Patio Place has so many style and size options. We will be purchasing from here. Don't be swayed by the negative reviews. So worth the trip. read more

Horrible service. We purchased a set and was told that it would be delivered within 2 weeks. We followed up numerous times to confirm a date and time of delivery. We were not given a date but were assured that the frames were ready to be picked up from the manufacturer and all that was left to do was make the cushions. Three weeks later we are now told that the set has been sold out. They were lying to us when they said that the frames were in. They wasted our time and lost our trust. read more

I am so happy with my purchase from Patio Place! I looked for MONTHS to find the perfect couch-- attractive, contemporary and more importantly, comfy (not an easy combo). My husband and I went to pretty much every store in LA/Orange before we found Patio Place. We agreed on the coronado couch (by Sunset West)and LOVE IT! Steve and Michelle were so very helpful (and especially patient). I honestly think they gave me the best price possible for this couch. They custom make their cushions (which I was skeptical about since I love the feel of the coronado cushions) but I think they feel great so far! The delivery was smooth. Ignore any bad comments for this place. They really value their customers and did everything to make this a great experience. read more

The furnitures look good but the management is really horrible. Firstly, The workers were late for 1.5 hours for delivery which caused me to be late for my date. Then the two custom tables didn't arrive in one more week as the seller promised and no one called me for it. I waited for another week and had to call him back. It took the seller minutes to realize they still owed me two tables and informed me that I needed to wait for 8 more weeks. What's really upset me was that he didn't even apologize either for his not keeping promise or 8 more weeks' waiting without notice ahead. He sounded like I deserved this and it's MY problem. It was very unhappy experience. I don't think I will come back. They certainly don't respect customers and forget their service after you pay. read more

They have a beautiful store and quality furniture but have unimaginably poor customer service. They are beyond unorganized. Visited the store and all was great, called to make the purchase and was told they would call me back. No one called. I called again and placed the order and a delivery time was scheduled for 3 weeks out. Not a big deal. Delivery day arrived, no delivery, no phone call. I called 4 times and no one knew about the order. Saturday wasted. On Sunday I called to see what was going on and the owner, Bob, answered. Nope, he had no answer. Promised to call me on Monday to let me know. Monday, no call. Tuesday I call and get excuses and a promise of delivery for Sat at 1. Thursday owner calls and says he's calling to confirm delivery for Friday at noon. What the hell?!? I restate that Friday doesn't work and we already had delivery scheduled for Sat at 1. He says can we do 12, I reply absolutely. If it's actually going to be delivered at noon I'll be there. Today, Sat, at 11 I arrive home from the gym to find them two houses away trying to deliver. Wrong house, wrong time. Done with this company. Three days after delivery was finally made and I'm still waiting for the receipt which was supposed to be emailed to me on delivery day. Ugh. read more

Call Bob directly on his cellphone... ask for it when you call. Bob handles things SO PROFESSIONALLY and really takes care of you! I searched high and low to have replacement patio furniture cushions made and found prices nearly twice as high as Bob's. So glad I didn't pay attention to these reviews in the end, although I searched a lot longer trying to find something else before coming back to Patio Place... no "the" by the way. Just Patio Place. They make their cushions in house and don't send them out to be made, adding a markup before you get them. And they've been doing this for years and years.. These cushions are perfect! BEAUTIFUL! read more

Steve the salesman was great. There was never any pressure and his patience was incredible. He knew the products completely and offered good advice with various options. Now that I have my items I could not be happier. The pieces are all high quality and I have gotten many compliments (before the quarantine). I also dealt with the owner at the Orange location. Once again nothing but high praise. Since the delivery I have had a couple issues (even one that was not their fault) that were immediately taken care of without question. After having visited many other stores before finding them I can say they are truly different and the prices were lower as well. read more