Think twice and ask questions before buying from CKS Furniture. A friend recently offered to shop…read morefor a recliner for me as I was recovering g from open heart surgery in the hospital. I will give the store credit for quick delivery, that's about it. After sitting in the recliner for 15 minutes , it was covered in sheets,I realized it was not for me as I experienced back pain. When I called CKS to return the chair they said they do not take returns due to Covid Restriction. The World Health Organization has declared that Covid is not contractable from furniture. Eventually I was told I could return the chair for store credit and it would be thrown out. While I was out $2,400 I decided to give the chair to a needy person rather than sen it to a land fill. When I sent a friend to check out the store they noted that there was no "no return policy posted" and the sales person did not offer the policy until asked Think twice before purchasing from CKS. THEY ARE DECEPTIVE AND UNCOOPERATIVE

My husband and I went to several furniture stores before we found a sectional we ordered from CKS…read moreFurniture. Not only did they have just what we were looking for, they were very accommodating in answering many questions, always helpful with straightforward, no nonsense advice, and not at all pushy the way many sales people can be. Our sectional was delivered flawlessly, with great care, and kindness. We are very happy we found such a dedicated family business to work with and highly recommend them to anyone looking for furniture. We also saw the same sectional "on sale" at Cardi's for a few hundred more. Friends have shared stories of their difficulties in ordering furniture during this time and while the whole industry is dealing with setbacks, especially family run stores, they communicated well and were great to work with. Definitely go there!

We purchased what we thought was our dream rocker recliner. A Stressless Max Moon Lg. Unfortunately…read more after two chairs that were both defective, we asked for a refund. They did give us a refund minus the two hundred dollar delivery fee which they insisted on keeping. I guess Circle Furniture needs our hard earned two hundred dollars. Wow. We will not be using them again. Nor will will be recommending them to anyone.

Was greeted shortly after arrival. Salesperson showed me around for what I was looking for…read more Unfortunately not very knowledgeable about a furniture line and didn't know the origin etc After I asked several questions, after all my total purchase would have been right around $5k, the attention became less. When one major concern on the piece shown was asked they went to ask I'm guessing thier manager who showed very little concern in offering a solid answer and even coming over to see what I was questioning. Chose to take my business else where.

If you're looking for literally anything for your space .. if you see something trending .. if you…read morewant classic vibes... this is your place. All year round.

This place, much like Ikea, is a place I should not be unsupervised. The former spot of Burlington…read moreCoat Factory offers a sizeable space for this home goods store. Very reasonable pricing, good quality, excellent selection in a very pleasant and well organized store. The staff at the register couldn't have been nicer and I recommend signing up for their rewards program. I was hesitant since we have our fair share of home stores in the area (Bed Bath and Beyond, HomeGoods, Christmas Tree Shop, Ikea, etc) but this is a nice option to consider. Very convenient and great selection at each turn. Plenty of easy and free parking. Fully accessible. 10/10 recommend!

My husband and I bought this beautiful table that is able to extend out as needed! We were able to…read morehave our first thanksgiving at our home with our brand new baby girl and this table made it possible to host our close family members! The quality of the piece is amazing!

We got another beautiful piece and we just as pleased as the very first time!…read more Thank you all!

I guess that we made a mistake trying to support small businesses. I thought small businesses were…read moresupposed to be kinder to their customers. Long story short...ordered a bedroom set was here in 2 weeks (Great!). Except one of the dressers was damaged when we picked it up. After a rude encounter with the furniture loaders, we were unsure of it was reordered. So we called after a few weeks and were told it would be here in 2 weeks (rudely). After 2 weeks we called again and were told another 2 weeks, so 3 weeks later we call again only to get a very mean man (the owner I believe) who then told me that I was rude after calling him out for being rude. never In my life have I been rude to any retail employee and never have I ever left a bad review, but this was enough. good luck shopping there.

The owner of this store should learn how to do business in the first place. I called the store 5…read moremin ago to ask about a price for a bunk bed as I'm looking to furnish 3 rooms for students and the guy who answered the phone didn't know the pricing so he asks the owner next to him. I guess he forgets to put it on mute as I could hear everything they are talking, so he starts bashing me in front of his employee because.. ''I'm calling from a craigslist ad and I'm not looking to buy anything anyway''. He tells him to not even mention a price or a brand to me cause I'm not worth it anyway, since I'm just shopping around. I guess your customer service needs some improvement then, and I'm sorry I was just looking to get 3 rooms worth of furniture.

Unfortunately, I have to give this store 1 star when I would like to have said 5. I have been a…read moreclient for 20 years at this store and have dealt with many lovely woman and men over the years, but unfortunately I can longer accept the arrogance and ego of the current manager, Frank. He treats his customers and staff with same dismissive matter of fact tone that doesn't belong in a retail customer service/ sales and managerial role. Today I came into the store to ask for a discount bc a fabric that I had ordered 2 months ago had a subtle imperfection through the entire role. That went unnoticed until after my upholsterer had cut into it. I brought the remaining white fabric to show him. He looked at it and then me and said smugly "I cant take it back and nothing I can do to help you". When I proceeded to challenge him, he in turn "you are supposed to inspect all fabrics before it's is cut into...". All of which I expected as their standard response into policy. What I am upset about was his tone and his arrogance in shamining me. He had a he ability to respond positively and even offer me some discount on future (btw, which he did after I told him I'm never shopping here again and will be reviewing store and him in every social media and review site possible). Frank, you manage a retail store which customer service should matter. Your demeanor is arrogant and condescending always. Your reputation precedes you and as far as I concerned earned. To the other lovely saleswoman, I am sorry for disruption this morning and work hard to compensate for your manager, Frank. Calico corporate sales, look into this review. He has this reputation in our community and many people like myself would rather drive to Natick or order from smaller designers or retail stores UPDATE! I knew from 20 years as a client that Calico corporate would respond with urgency and respectfully. Donna, Regional Manager, called me within 24 hours of this post and thoughtfully listened to my "drama" with Frank, Manager from Hanover MA store. Donna immediately apologized for unfortunate behavior of one her employees and immediately offered to remedy my initial simple request. I am happy to post I received exceptional service from Natick MA store manager, Deb! Both Deb and Donna went above and beyond to accommodate me and provide a very generous discount to my current order. Exceptional customer service from Deb and Donna in Natick MA Calico!! Thank you, ladies ...

I visited Calico Corners because i wanted to purchase two drapery traverse rods and finials. It was…read morethe first store i went to and I was all set to move forward with the transaction until the installation charge was calculated. Installation was over $300.00 which I thought was excessive and exorbitant!!! I went to two other reputable local merchants, purchased from one, and in both cases the install charge was under 100.00. I contacted the Calico Corners website, inquired about the install fee, and have yet to get a response even though the site says a response in approx 24 hours. Still waiting!!!!!!!

I bought a dinning set here and was happy with the price and quality. Excellent choices for a…read morecontemporary and modern taste. He does not have a big showroom for all the products that he has access and can order for you and I wished the store was bigger so you'd get to see more items but I know that's sort of unpractical. If you're into modern/contemporary design, you may not find that many stores around that would offer that with a reasonable price. I live in Boston and stores around here charge you way more for the same products so worth the trip. I had to edit my review and knock it down to 3 stars because it's impossible to get Vitaly to call you back once the item(s) are delivered and paid for. I agree with the other reviewers, great prices but if anything goes wrong,you're on your own. Nice guy in person but that's about it. So if you want to take the chance, go ahead but be prepared to be disappointed, frustrated and/or angry if something goes wrong.

Placed an order back in Nov 2019 and they stopped returning calls. After 8 months we were able to…read moreget our money back. No explanation, no excuses. Beware!

I found the most beautiful buffet cabinet at Rustic Mandala several months ago but I knew I'd be…read moremoving in June. Jen helped with the logistics and I was able to keep it stored there as "Sold" until I was ready to move. Jen also delivered a wedding gift I purchased last minute to me in person at my work! Beautiful items and fantastic service! Can't say enough.

The Rustic Mandala is a beautiful, cozy boutique filled with unique home decor, furniture,…read morefixtures, local soaps and accessories. I stopped by and was blown away with all of their beautiful items. Their prices are reasonable and you will be compelled to leave with a beautiful new piece for your home. I highly recommend this shop, and am looking forward to returning in the future. Definitely make the time to check it out when you're in the area.

This place closed years ago. Back in the day it was the best place to find anything you wanted for…read more"yard art". Still have statuary purchased from them over 50 years ago.

Bought some furniture in the past with no issues here. The stuff they sell tends to be higher…read morepriced but excellent quality. So we came back years later to buy an umbrella and base. Person helping us was very nice but insisted on carrying the umbrella to the car for us. Pretty sure the reason was because she knew it was damaged. The reason I believe this is because she said repeatedly that if there were any issues we should call them. I thought it was odd to repeat that at the time but didn't think much of it. And, no matter how insistent I was she didn't want us carrying it. There are grey marks on the side of the white pole as if rubbed. I didn't notice them while I was at the store. I would suggest that if you are going to buy something here that you inspect it thoroughly. Don't run the actual purchase until you've had time to satisfy yourself that everything is ok. They have a sign up that states that "All sales are final". I believe that some of the paperwork you sign states that the items you are buying are in good condition at the time of sale. If this business wanted to improve their business practices they should inspect it right in front of the customer.