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Peabody, MA

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Green Harvest Hydroponics

5.0 (4 reviews)
Open • 10:00 am - 7:00 pm

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Kane's Flower World

Kane's Flower World

2.4(126 reviews)
2.2 mi
•$$

I love plants. This place is really neat. The ONLY reason I deducted two stars is because the staff…read morethere (the older women at check out) are very rude and not personable. I've NEVER been greeted with a "hello" or a "welcome" in the millions of times that I've been in. No one ever asks if you need help (which is whatever, because I can ask myself- but that's not the point). I spend a lot of money here... and to be honest, if there were another place like this in the area, I would stop visiting Kane's. Sometimes, I don't even like going in alone because it's uncomfortable and they look at you like you're clueless, or up to no good. So, all in all, come here if you want nice plants and horrible customer service. Hire someone else. Please.

I believe there is too much negativity in the world, which is why I refrain from writing negative…read morereviews. I stick with the old adage, "If you don't have anything good to say, don't say anything at all". However, in the case of Kane's Flower World, unfortunately, I find it necessary to make an exception. I have been a customer for at 10 years, ever since moving to this area, and my issue has never been with their staff, who have always been courteous and helpful; it is with the owners. The husband and wife who own Kane's are flat out rude, lacking even the most basic of customer service skills or pleasantries. If you enter their store within 30 minutes of closing, you are immediately 'greeted' by one of them announcing from the sales counter (which is located near the entrance), "We're closing in 30 minutes!". Okay, how about, "Hello!" or "Welcome to Kane's!". But no, you get the terse 30 minute warning. I recently visited for an item and it must have been closing time. Mr. Kane was literally at the door, customers were checking out at the sales counter. What did he say to me? Not "Hello" or any other pleasantry. No of course not. He barked, "We're closing the store, what do you want?" I sheepishly told him, half-intimidated by his attitude, once again. "We're sold out, we're closing the store", and with that I was turned away at the door for the day. On the drive home, I telephoned Kane's, and Mr. Kane answered. I politely told him who I was, and that how I was treated at the door is not the way to treat any customer, no less a longtime customer. He immediately became irate, said that I should know the store hours, that he does pay his employees overtime, and denied the '30 minute warning' closing announcement from the sales counter as soon as you walk through the door. Well, he can deny it all he wants, but it has happened to me several times over the years. As for not paying his employees overtime, if he is so cheap as to herd his customers like cattle and treat them like dirt to avoid paying his employees a few extra dollars, that is even more of a reason for me to never shop a Kane's Flower World in the future. And I will not. Kane's Flower World has lost this longtime customer. Foreve.

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Kane's Flower World - Amazing! 17 greenhouses!

Amazing! 17 greenhouses!

Kane's Flower World
Kane's Flower World - Helpful and friendly sales reps help you make your selections.

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Helpful and friendly sales reps help you make your selections.

Green Harvest Hydroponics - hydroponics - Updated October 2026

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